Outbound calls through Global Carrier

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Kirill Sysoev

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Apr 15, 2012, 9:28:31 AM4/15/12

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Hi all!

Can not get Outbound calls working on one of my test installations.

As could be seen below account's "no_match" is linked to "offnet" module, but stepswitch seems to fail to find it:

Apr 15 16:59:48 w1 whistle_apps[6101]: |124d99ab...@192.168.1.238|stepswitch_outbound:45 (<0.831.0>) error attempting global resources to 78129169944

Apr 15 16:59:48 w1 whistle_apps[6101]: |124d99ab...@192.168.1.238|stepswitch_outbound:426 (<0.831.0>) no available resources

Apr 15 16:59:48 w1 whistle_apps[6101]: |124d99ab...@192.168.1.238|cf_offnet:52 (<0.825.0>) offnet request error, attempting to find failure branch for sip:404:NO_ROUTE_DESTINATION

Apr 15 16:59:48 w1 whistle_apps[6101]: |124d99ab...@192.168.1.238|cf_exe:280 (<0.803.0>) attempted undefined child NO_ROUTE_DESTINATION

Apr 15 16:59:48 w1 whistle_apps[6101]: |124d99ab...@192.168.1.238|cf_exe:280 (<0.803.0>) attempted undefined child sip:404

BTW, when I am trying to setup "no_match" callflow through freshly git-installed WinkStart I recieve "Bad request" error.

Thanks in advance,

Kirill

Account's no_match callflow defined as follows:

{

"_id": "9434ae56ddd87cdecf4d6f68c8146371",

"_rev": "2-ccc6b1122f3225f3f960f5244810b2de",

"numbers": [

"no_match"

"flow": {

"data": {

"module": "offnet",

"children": {

}

"pvt_type": "callflow",

"pvt_vsn": "1",

"pvt_account_id": "c8b0f6f8fc69794c095f1b2ac241a88e",

"pvt_account_db": "account%2Fc8%2Fb0%2Ff6f8fc69794c095f1b2ac241a88e",

"pvt_created": 63501711929,

"pvt_modified": 63501711929

}

Offnet defined as follows:

{

"_id": "c375da45b4942a917b1ac3b8381587c3",

"_rev": "3-f5becfee460bdfc093a670d5a4bf8d9e",

"name": "globaldialogic",

"rules": [

".*"

"gateways": [

{

"invite_format": "e164",

"prefix": "",

"codecs": [

"PCMU",

"PCMA"

"server": "xx.xx.xx.xx;fs_path=yy.yy.yy.yy",

"realm": "xx.xx.xx.xx"

}

"pvt_type": "resource"

}

Bad request error from WinkStart "no_match" setup attempt:

Request URL:http://w1.onnet.su:8000/v1/accounts/c8b0f6f8fc69794c095f1b2ac241a88e/callflows

Request Method:PUT

Status Code:400 Bad Request

Request Headersview parsed

Darren Schreiber

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Apr 16, 2012, 7:44:54 PM4/16/12

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What are the documents in your offnet database?

Please paste them here… remove any identifying information (confidential IP addresses or user/pass)

Darren Schreiber

CEO / Co-Founder

visit: www.2600hz.com

sip:dar...@2600hz.com

tel: 415-886-7901

Kirill Sysoev

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Apr 17, 2012, 5:00:16 PM4/17/12

to 2600h...@googlegroups.com

Hi Darren!

Thank you for your help.

Actually there is nothing more to show. The only one document I have in offnet I already provided above.
Plus two design docs:

{
   "_id": "_design/global_resources",
   "_rev": "68-efb5ca6765817fd73e6f93a2617cf4fd",
   "language": "javascript",
   "views": {
       "crossbar_listing": {
           "map": "function(doc) { if (doc.pvt_type != 'resource' || doc.pvt_deleted) return; emit(doc._id, {'id': doc._id, 'name': doc.name, 'enabled': doc.enabled, 'weight': doc.weight_cost}); }"
       }
   }
}


{
   "_id": "_design/resources",
   "_rev": "1-2e4b6a0741420eb999a8bd10174a4219",
   "language": "javascript",
   "views": {
       "listing_active_by_weigth": {
           "map": "function(doc) { if (doc.pvt_type != 'resource' || ! doc.enabled || doc.pvt_deleted) return; emit([doc.weight_cost, doc._id], doc.name); }"
       },
       "listing_by_id": {
           "map": "function(doc) { if (doc.pvt_type != 'resource' || doc.pvt_deleted) return; emit(doc._id, doc.name); }"
       }
   }
}

I have three test installations for now. 
- One installation is operated by apps.2600hz.com. And outbound calls were functioning. Actually I erased databases a day ago and didn't set up all the needed documents back yet.
- Second one: accounts are created over crossbar. Latest Winkstart from github used. Everything works fine except outbound calls. The new method to choose in Winkstart which carrier to use seems to be not finished yet. And while trying to create "no_match" callflow I'am receiving an error.
- The third installation indicates the current problem with Cluster Manager. Clicking the Update link makes nothing. Actually all my three installations can not be updated at the moment because of that trouble.

Kind regards,
Kirill

Darren Schreiber

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Apr 18, 2012, 1:27:48 PM4/18/12

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Dumb question of the day. Can you do:

/opt/whistle/whistle/utils/command_bridge/command_bridge stepswitch_maintenance reload_resources

And see if it works? Changes to the offnet DB don't take effect immediately.

Also what are you seeing wrong with the new winkstart GUI? It is done for the carriers / resources page…

Darren Schreiber

CEO / Co-Founder

visit: www.2600hz.com

sip:dar...@2600hz.com

tel: 415-886-7901

From: Kirill Sysoev <kirill...@gmail.com>
Reply-To: "2600h...@googlegroups.com" <2600h...@googlegroups.com>

Kirill Sysoev

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Apr 18, 2012, 5:03:06 PM4/18/12

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Hi Darren!

Thank you for your help!

1. This is a short movie about what is going on with WinkStart: http://onnet.su/images/WinkStartGlobalCarrier.avi

I issued "command_bridge stepswitch_maintenance reload_resources" and made some progress. Now I am receiving FORMAT ERROR:

[root@w1 ~]# cat /var/log/2600hz-platform.log | grep xx

Apr 19 00:22:57 w1 whistle_apps[2210]: |29f91f07...@192.168.1.238|stepswitch_outbound:379 (<0.11749.0>) found resource c375da45b4942a917b1ac3b8381587c3 (sip:78129...@xx.xx.xx.xx;fs_path=yy.yy.yy.yy)

Apr 19 00:22:59 w1 whistle_apps[2210]: |29f91f07...@192.168.1.238|stepswitch_outbound:446 (<0.11749.0>) FORMAT ERROR: "error during outbound request: ~s" [[123,[34,<<"Request">>,34],58,[123,[34,<<"Custom-Channel-Vars">>,34],58,[123,[34,<<"Account-ID">>,34],58,[34,<<"c8b0f6f8fc69794c095f1b2ac241a88e">>,34],125],44,[34,<<"Dial-Endpoint-Method">>,34],58,[34,<<"single">>,34],44,[34,<<"Outgoing-Caller-ID-Number">>,34],58,[34,<<"78126433400">>,34],44,[34,<<"Outgoing-Caller-ID-Name">>,34],58,[34,<<"Grivtsova 9">>,34],44,[34,<<"Continue-On-Fail">>,34],58,[34,<<"true">>,34],44,[34,<<"Endpoints">>,34],58,[91,[123,[34,<<"Endpoint-Options">>,34],58,<<"{}">>,44,[34,<<"Endpoint-Type">>,34],58,[34,<<"sip">>,34],44,[34,<<"Custom-Channel-Vars">>,34],58,[123,[34,<<"Resource-ID">>,34],58,[34,<<"c375da45b4942a917b1ac3b8381587c3">>,34],125],44,[34,<<"Codecs">>,34],58,[91,[34,<<"PCMU">>,34],44,[34,<<"PCMA">>,34],93],44,[34,<<"Endpoint-Progress-Timeout">>,34],58,[34,<<"8">>,34],44,[34,<<"Callee-ID-Number">>,34],58,[34,<<"78129169944">>,34],44,[34,<<"Callee-ID-Name">>,34],58,[34,<<"78129169944">>,34],44,[34,<<"To-DID">>,34],58,[34,<<"78129169944">>,34],44,[34,<<"Route">>,34],58,[34,<<"sip:78129...@xx.xx.xx.xx;fs_path=yy.yy.yy.yy">>,34],44,[34,<<"Invite-Format">>,34],58,[34,<<"e164">>,34],125],93],44,[34,<<"Call-ID">>,34],58,[34,<<"29f91f07...@192.168.1.238">>,34],44,[34,<<"Application-Name">>,34],58,[34,<<"bridge">>,34],44,[34,<<"App-Version">>,34],58,[34,<<"0.2.0">>,34],44,[34,<<"App-Name">>,34],58,[34,<<"stepswitch">>,34],44,[34,<<"Event-Name">>,34],58,[34,<<"command">>,34],44,[34,<<"Event-Category">>,34],58,[34,<<"call">>,34],44,[34,<<"Server-ID">>,34],58,[34,<<"amq.gen-mtuB/qGKzwmlRtX2iJaxpQ==">>,34],125],44,[34,<<"Error-Message">>,34],58,[34,<<"Could not execute dialplan action: bridge">>,34],44,[34,<<"Msg-ID">>,34],58,[34,<<>>,34],44,[34,<<"App-Version">>,34],58,[34,<<"0.8.0">>,34],44,[34,<<"App-Name">>,34],58,[34,<<"ecallmgr">>,34],44,[34,<<"Event-Name">>,34],58,[34,<<"dialplan">>,34],44,[34,<<"Event-Category">

3. Cluster Manager works again, but I have the problem with one of my deployments for now:

[Thu, 19 Apr 2012 00:50:27 +0400] DEBUG: Sending HTTP Request via GET to chef001-deploy-ord.2600hz.com:4000/search/node

[Thu, 19 Apr 2012 00:50:28 +0400] DEBUG: Signing the request as w1.onnet.su

[Thu, 19 Apr 2012 00:50:28 +0400] DEBUG: String to sign: 'Method:GET

Hashed Path:IeZMnvmFFqTLi9bpk7bV9LEtQKg=

X-Ops-Content-Hash:2jmj7l5rSw0yVb/vlWAYkK/YBwk=

X-Ops-Timestamp:2012-04-18T20:50:28Z

X-Ops-UserId:w1.onnet.su'

Header hash: {"X-Ops-Content-Hash"=>"2jmj7l5rSw0yVb/vlWAYkK/YBwk=", "X-Ops-Authorization-1"=>"ZHP/ChK8ysLxNtloIxFYybQ0ZxhWph1OD4y45dln1ENhdS9ndvwB0X5gqF5Q", "X-Ops-Userid"=>"w1.onnet.su", "X-Ops-Sign"=>"version=1.0", "X-Ops-Authorization-2"=>"19ZTSfQj4SLHMXsvzqFw4JFpIIdCl9LSfA70iT3cb6z7d65i642nulIH2wtE", "X-Ops-Authorization-3"=>"qOI6JI7yi7hpdxsWH8JqBuvcTnf5pWnazCrMjBrm4Fyzb7zpew+XyfGQmj/8", "X-Ops-Authorization-4"=>"tgCn2QlPbNTQdG9DppfIDGR6tRz4RmnbefK4m8t6VLTjWCjZCMsBaiqtSHtB", "X-Ops-Authorization-5"=>"wi/rLILBtaLk9IODmuBpkEJgmNiAsdZo+KI2c82rHUbXAj+ql09HrFzauzA/", "X-Ops-Authorization-6"=>"r2IQOpxnKIJ9sn61d1Jo6hCwk+G6zrvlaoRmQRR0PA==", "X-Ops-Timestamp"=>"2012-04-18T20:50:28Z"}

[Thu, 19 Apr 2012 00:50:28 +0400] DEBUG: Sending HTTP Request via GET to chef001-deploy-ord.2600hz.com:4000/data/accounts/a2fa5c22475aea1cbecb2bcc461df136

[Thu, 19 Apr 2012 00:50:28 +0400] ERROR: Running exception handlers

[Thu, 19 Apr 2012 00:50:28 +0400] FATAL: Saving node information to /var/chef/cache/failed-run-data.json

[Thu, 19 Apr 2012 00:50:28 +0400] ERROR: Exception handlers complete

[Thu, 19 Apr 2012 00:50:28 +0400] DEBUG: Re-raising exception: NoMethodError - undefined method `[]' for nil:NilClass

/var/chef/cache/cookbooks/hosts/recipes/clients.rb:26:in `from_file'

/usr/lib64/ruby/gems/1.8/gems/chef-0.10.8/bin/../lib/chef/mixin/recipe_definition_dsl_core.rb:69:in `instance_eval'

/usr/lib64/ruby/gems/1.8/gems/chef-0.10.8/bin/../lib/chef/mixin/recipe_definition_dsl_core.rb:69:in `method_missing'

/var/chef/cache/cookbooks/hosts/recipes/clients.rb:20:in `from_file'

/usr/lib64/ruby/gems/1.8/gems/chef-0.10.8/bin/../lib/chef/cookbook_version.rb:578:in `load_recipe'

/usr/lib64/ruby/gems/1.8/gems/chef-0.10.8/bin/../lib/chef/mixin/language_include_recipe.rb:40:in `include_recipe'

/usr/lib64/ruby/gems/1.8/gems/chef-0.10.8/bin/../lib/chef/mixin/language_include_recipe.rb:27:in `each'

/usr/lib64/ruby/gems/1.8/gems/chef-0.10.8/bin/../lib/chef/mixin/language_include_recipe.rb:27:in `include_recipe'

/usr/lib64/ruby/gems/1.8/gems/chef-0.10.8/bin/../lib/chef/run_context.rb:72:in `load'

/usr/lib64/ruby/gems/1.8/gems/chef-0.10.8/bin/../lib/chef/run_context.rb:69:in `each'

/usr/lib64/ruby/gems/1.8/gems/chef-0.10.8/bin/../lib/chef/run_context.rb:69:in `load'

/usr/lib64/ruby/gems/1.8/gems/chef-0.10.8/bin/../lib/chef/client.rb:195:in `setup_run_context'

/usr/lib64/ruby/gems/1.8/gems/chef-0.10.8/bin/../lib/chef/client.rb:159:in `run'

/usr/lib64/ruby/gems/1.8/gems/chef-0.10.8/bin/../lib/chef/application/client.rb:239:in `run_application'

/usr/lib64/ruby/gems/1.8/gems/chef-0.10.8/bin/../lib/chef/application/client.rb:229:in `loop'

/usr/lib64/ruby/gems/1.8/gems/chef-0.10.8/bin/../lib/chef/application/client.rb:229:in `run_application'

/usr/lib64/ruby/gems/1.8/gems/chef-0.10.8/bin/../lib/chef/application.rb:67:in `run'

/usr/lib64/ruby/gems/1.8/gems/chef-0.10.8/bin/chef-client:26

/usr/bin/chef-client:23:in `load'

/usr/bin/chef-client:23

[Thu, 19 Apr 2012 00:50:28 +0400] FATAL: Stacktrace dumped to /var/chef/cache/chef-stacktrace.out

[Thu, 19 Apr 2012 00:50:28 +0400] DEBUG: NoMethodError: undefined method `[]' for nil:NilClass