Triple J Radio goes offline.

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ad...@reviews.wox.org

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Mar 16, 2025, 6:06:15 PMMar 16
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I thought it was just one transmitter, but it appears Triple
J is offline everywhere even online on streaming off their
site, or on tunein

Western Australia seems to have followed shortly after at
6am (9am  sydney time) and gone offline too just after the news.

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ad...@reviews.wox.org

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Mar 16, 2025, 6:13:09 PMMar 16
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Double J, their online only and digital TV radio platform
still seems to be working.
Community radios (at least here) also seem to still be running.
ABC news radio seems online too.
So the issue isn't the transmitter, but the studio.

ad...@reviews.wox.org

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Mar 16, 2025, 6:53:14 PMMar 16
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A few people seem to be waking up
nothing on facebook or X
As usual reddit comes to the rescue with live updates on the
issue:

https://www.reddit.com/r/triplej/comments/1jcww45/triple_j_down/

and stranger still, bing actually had useful results, while
most other search engines and AI went radio silence on the
topic:
https://themusic.com.au/industry/triple-j-among-abc-radio-services-down-in-multiple-regions/orQYtLe2ubg/17-03-25

Patrick Webster

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Mar 18, 2025, 6:39:40 PMMar 18
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Yeah wow that is a bit of a disaster in the digital radio age given ABC is the national emergency broadcaster!

“We became aware of outages impacting broadcast and digital apps about 8am AEDT. This is understood to have resulted from updates to the core router which provides audio from the studios to the transmitters and digital services.”" Sources said the switching control systems in radio master control in Sydney malfunctioned and resulted in the system going offline.


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Mar 25, 2025, 9:36:19 PMMar 25
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I dunno, the way it dropped out exactly after the news;
sounded more like someone screwed up the content software
schedule than just a simple router.  If it was the router
why did it drop exactly at the segment transition instead of
say mid-song as you would expect?  Then in your quote below
they also say the switching control system malfunctioned
which sounds more like the real issue. Maybe they mentioned
the router because of a lack of understanding what they
meant when they said "switching control" which is basically
just a glorified winamp playlist not an ethernet network
switch  lol.

My guess is there was an unrelated firmware update,
resulting in a momentary network disruption that; with the
streaming server buffer should not even have interrupted the
broadcast, so long as someone hit resume after connectivity
returned before the buffer ran out- and they wanted to pin
it on the tech that did the firmware; not the manager
scheduled on on duty that day in radio master control, who
had probably not bothered to turn up for work and not told
anyone, so there was nobody to click off the error on the
screen and hit play on the playlist again within the hour or
two window before the buffer ran out.

Still all a moot point since they long since fixed the issue.

On 19/03/2025 9:38 am, Patrick Webster wrote:
> Yeah wow that is a bit of a disaster in the digital radio
> age given ABC is the national emergency broadcaster!
>
> “We became aware of outages impacting broadcast and
> digital apps about 8am AEDT. This is understood to have
> resulted from updates to the core router which provides
> audio from the studios to the transmitters and digital
> services.”" Sources said the switching control systems in
> radio master control in Sydney malfunctioned and resulted
> in the system going offline.
>
> https://www.theguardian.com/media/2025/mar/17/abc-apologises-after-major-outage-impacts-national-radio-services
> says

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