> "VanguardLH" wrote ...
>> "Rocky" wrote:
>>> I don't know how many people here use Register.com for their e-mail
>>> but incase someone else uses Register.com for e-mail I decided I'd
>>> let people know how Register.com screwed up their IMAP e-mail.
>> <snipped problem description>
> You also snipped information about IMAP and how to configure GMAIL to
> use IMAP since others might want to do that too. Again:
<again, snipped the quoted content irrelevant for context>
I learned long ago to trim quoted content to provide only sufficient
context for a reply, not to bloat a reply by quoting everything. Trim,
review, post. My reply addressed if you had told Register.com about the
problem, not tangential topics of Gmail setup or how to obtain e-mail
accounts at Register.com. "Learn to snip" is an old adage here.
>> Since you have an account with them, you can login at their web site
>> and there may be more direct help contacts to where you can report
>> the problem. No one here can fix their servers.
> Yes I know that but what blows my mind is they have had their new
> "Business e-mail" going since 9/25/12 and yet they make it look like
> I've been the very first person to bitch about problems with them
> moving IMAP folders around.
I'm curious. How did "they make it look" like you were the first to
report the problem? The 1st-level techs taking trouble reports rarely
know how their services are setup, maintained, or used. By the time it
becomes a known problem then it gets added to their lookup scriptbase.
I've had a fire alarm get everyone to run outside an apartment complex,
I ask if anyone called the fire dept, no one said they did, so I had to
run back in to get a cordless phone. The figured someone already did
it. Same for when there are power outages. Another time there were a
bunch of students sitting around a classroom door thinking it was
locked. I walked up, pulled on the door, went in and everyone else
followed. Turns out the first student there choose to sit on the floor
to do some homework for whatever reason he had for not going in to sit
at a desk, and all the other students that showed up figured he didn't
go in because the door was locked. Just because to whomever you spoke
say they didn't before hear about the problem only means they don't
remember, it was presented differently to them, didn't get added to
their canned scripts for responses to look up, or someone else has been
getting those calls. Plus business-class users might have better avenue
for contacts to the company than for users that merely paid for a domain
lease from them.
My guess is that most personal-use domain registrants aren't employing
e-mail services at Register.com or they're using POP. Take pride in
that you got to first report the problem to them. Think of it as you
called the fire dept when no one else did or you were smart enough to
open the door when others just let it ride.
> Do not forget that sometimes post will end up in search engines and I
> hope it does but then again post don't seem to stay in search engines
> very long.
Seems that would present info that was stale to anyone looking for
problems with their e-mail service *if*, as you said, it shouldn't work
that way and they get it fixed in a short time. It'll be a one-time
blip on the radar screen.
The slash character is representing a child folder; i.e., there's a
hierarchy. In the example from the above article, sent-mail is a root
level folder, not a child or 2nd-level folder.
I haven't bothered with IMAP (in any e-mail client) for awhile or for
sporatic trials. As I recall, if the IMAP handshaking by the IMAP
client can't find the default folder set up on the server, you had to
use the trick of specifying the root (container) under which were found
the default and user-defined folders. For Gmail, I remember having to
add [Gmail] in front of the default folders to find them and when
subscribing to user-defined folders. Elsewhere, I think the trick is
you use [root], and in [root]/Inbox and [root]/Inbox-CompanyMails.
Since I haven't used IMAP, I don't know if you can specify only first-
level folders (those under the root) or if you can specify subfolders in
a hierarchical tree to get at user-defined folders. If it were me, I'd
probably experiment with trying to subscribe to [root]/Inbox/Sent Items.
In some e-mail clients, like Outlook 2003/2007/2010, and after creating
the IMAP account, you go under its Advanced properties to define what is
the root folder; i.e., for Gmail and in the "Root folder path:" field,
you enter "[Gmail]".
might lead you on how
to specify a subfolder, like Inbox/Sent Items. That uses Gmail as an
example of how it uses tags for subfoldering that gets published to the
IMAP client on next sync.
Outlook lets you subscribe to non-default folders. You have it ask the
server to publish a list of folders and then you tell Outlook to
subscribe to the folders that you select:
Presumably the server would show "Inbox/Sent Items" as a folder to which
you could subscribe. The above article is for OL2010 but I remember
having to subscribe to user-defined folders back in OL2002. The
following article says how to do it in Outlook Express:
If you don't see the non-default (root-level) folders listed there then
my guess is the server is not publishing those in the list it gives to
your he client or you need to reset the list to get a later listing from
the server, especially if you add folders up on the server using their
> I wouldn't be so mad about this but I wish they had let me see what
> they claimed was wrong with my account before they made changes to it
> because chances are they were barking up the wrong tree.
Now where would be the "fun" of computers if they never failed and the
humans controlling them didn't screw up occasionally? What, you haven't
thrown your laundry in the washer and later returned to find out all
your underwear turned pink because something bled in the wash? Shit
happens. Just hope it doesn't stick too long.