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desktop dell optiplex 980 phoenix A14 the bios system password

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rasha1...@gmail.com

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Mar 21, 2020, 7:19:51 AM3/21/20
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Hi Ihave an issue in desktop dell optiplex 980 phoenix A14 the bios system password required and tried to remove the battery and nothing happen please try to find me a solution

mynews

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Mar 21, 2020, 11:48:18 AM3/21/20
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<rasha1...@gmail.com> wrote in message
news:cf97c5e7-2292-4b63...@googlegroups.com...
| Hi Ihave an issue in desktop dell optiplex 980 phoenix A14 the bios system
password required and tried to remove the battery and nothing happen please
try to find me a solution


How to Clear the BIOS Password
<
https://www.dell.com/support/article/en-us/sln170684/how-to-clear-the-bios-password?lang=en >


MummyChunk

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Mar 23, 2020, 8:35:41 PM3/23/20
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> GUEST wrote:
> Hi Ihave an issue in desktop dell optiplex 980 phoenix A14 the bios
system password required and tried to remove the battery and nothing
happen please try to find me a solution

How to use the jumper
to reset the BIOS password on your Dell desktop computer

Summary: If you're prompted for the Basic Input/Output System (BIOS)
password at startup (before the operating system loads) or the BIOS or
CMOS setup is locked, and you don't know or have forgotten the
password, you won't be able to use your computer or change BIOS
settings. Use these instructions to reset the BIOS password manually
using the jumper.

NOTE: This process will not clear a Windows Operating System password,
nor will it clear passwords on a Dell portable computer. This is only
to clear System BIOS passwords on Dell Desktop and Mini-Tower
systems.

Desktop system BIOS password reset.
NOTE: The BIOS is the program that activates the hardware required to
start your computer. The jumper is a small plastic covering found
inside your computer.
Before you begin
Perform the safety steps in the order below.

WARNING: These steps are for your personal safety and the protection
of the equipment.
Turn off the computer and unplug the power cable.
Wait 5 seconds.
Disconnect all external devices.
Disconnect any telephone or network cables from your computer.
Press and hold the Power button for 10 seconds while your computer is
unplugged to release static electricity from the system.
Before touching anything inside your computer, ground yourself with a
wrist-grounding strap or by touching an unpainted metal surface, such
as the metal at the back of your computer. While you work,
periodically touch an unpainted metal surface to dissipate static
electricity.
To use the jumper to reset the BIOS password
NOTE: On the Dell Manuals web page, download the Setup Guide or
Service Manual for your computer. Then refer to the System Board
Components section for a labeled illustration of the jumpers on the
system board.
Ensure that your work surface is flat and clean to prevent scratching
your computer's cover.
With your computer still turned off and unplugged, remove your
computer's cover.
To locate the password jumper on the motherboard, look for the letters
PWD, PSWD or PSWDCLR.

Choose an option:

If there are 2 metals pins under the jumper

Remove the jumper from the pins, replace the computer cover, reconnect
the power cable and monitor and turn on the computer.
After the Windows logon screen appears, turn off the computer.
Again, disconnect the power cable and monitor. Press and hold the
power button for 10 seconds to release static electricity from the
system.
Remove your computer cover.
Replace the jumper in its original position covering the 2 pins. This
will re-enable password feature.
Replace the computer cover.
Reconnect the power cable and other connections and turn on the
computer.

If there are 3 pins under the jumper (See figure 1. below.)

Remembering which two pins are covered, remove the jumper from those
pins.
Reinstall the jumper in a different position. For example, if you
removed the jumper from pins 2 and 3, reinstall the jumper over pins 1
and 2.
Replace the computer cover and reconnect the power cable and monitor.
Turn on the computer and wait 5 seconds. Then press and hold the Power
button until the computer turns off again.
Disconnect the power cable and monitor again. Press and hold the Power
button for 10 seconds to release static electricity from the system.
Replace the jumper over the original 2 pins.
Replace the computer cover.
Reconnect the power cable and other connections and turn on the
computer.

You can now assign a new system and/or setup password. For more
password information, refer to the Passwords section of your
computer's service manual.

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