Notice - Ticket Policies, Rules and Restrictions
Once purchased, most tickets are non-refundable and non-transferable. All service fees are non-refundable. Name changes are not permitted. Prices do not include
Baggage and Carry-On Fees or other fees charged directly by the airline. Fares are not guaranteed until ticketed. All changes are subject to availability, additional fees, airlines rules and regulations. All travelers must confirm that their travel documents
required are current and valid for your destination.
Click here for visa information. View our
Terms and Conditions and airline
Fare Rules.
Thank you for choosing
CheapOair.com, we will process your tickets and notify you with your ticket information. If it is an E-ticket, you will receive an email with a ticket number, if it is a Paper ticket we will mail the ticket
by courier to the address provided. Our office is open 24 hours a day, 7 days a week. If you need assistance, call us at 800-525-0400 (if you are calling from outside the United States, please call 1-800-525-0400 or 212-478-0335) or contact Customer Care at
Feed...@CheapOair.com. Online inquiries will be responded to in the order in which they are received.
IMPORTANT TRAVEL INFORMATION
PASSPORT / VISA REQUIREMENTS
FOR DOMESTIC TRAVEL: A valid government photo I.D. must be presented by all travelers in order to board domestic flights. Minors traveling domestically with parents generally do not need a photo I.D. If traveling with children less than two (2) years
old, a birth certificate may be needed to confirm the infant's age.
More Information.
FOR INTERNATIONAL TRAVEL: All travelers MUST be in possession of a valid government issued Passport or Identification. Travelers MUST also have the necessary documents, Visas, Transit visas, Schengen Visas and all other entry permits for all international ports
of entry.
In addition, your passport must be valid for 6 months after your return date when entering your destination. While sometimes we may be able to assist with visa and passport information, it is
solely the responsibility of the passenger(s) to arrange for all documents needed to enter the country you are traveling to, or passing through in transit. Please note, a roundtrip or ongoing ticket may be required for certain international cities. If you
are traveling one way, please verify with the airline or Consulate General to prevent any issues at time of boarding.
TIME ALLOWANCE FOR AIRLINE CHECK-IN
Domestic Flights (Traveling within the 50 United States)
- It is recommended that you
check-in at least two (2) hours prior to the scheduled flight departure time.
- Please allow for extra time if traveling with children or need assistance boarding the aircraft.
- Please reconfirm your flights with airline 24 to 72 hours prior to your departure.
International Flights
- It is recommended that you
check-in at least three (3) hours prior to the scheduled flight departure time.
- Please allow for extra time if traveling with children or need assistance boarding the aircraft.
NOTE: The airlines reserve the right to deny boarding to passengers that do not arrive at the Ticket Counter or Departure Gate with adequate time to check-in. Check-in times can vary for certain cities and airlines, so it’s recommended that you confirm
with the airline you are flying the required check-in time.
ONLINE CHECK IN
If you prefer to check in for your flights online and print your boarding passes, please click our
Airport Check In link to check in for your upcoming flight.
TRAVEL DEALS
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BAGGAGE RULES AND FEES
Additional baggage fees may apply. For more details, click here:
Baggage and Carry-On Fees . Since the baggage fees may change, we recommend that you contact the airline you are traveling on for the latest information regarding airline specific baggage rules, requirements and fees.
SEATS
If you have requested a seat to be assigned, we will send your request to the airline. Airline may or may not be able to confirm your request. We recommend that you choose our
Enhanced Seat Assignment program for specialized seating allocation assistance by our dedicated seat assignment team. At times airlines may not be able to assign specific seats or seats sitting together. Occasionally seats can be assigned only at the check-in
counter at the airport.
VOLUNTARY CHANGES
Although most itineraries ticketed by CheapOair allow for changes, the majority of these itinerary changes require the issuance of a new ticket, as per airline policy. All changes are subject
to availability, airline rules and regulations, penalties and a difference from the original airfare and our service fees. The airline has the final authority regarding itinerary changes and penalties.
INVOLUNTARY CHANGES (CHANGES DONE DIRECTLY BY THE AIRLINE)
Airlines may make changes to a scheduled flight itinerary that is beyond our control. In these cases, if the airline notifies us with a viable option, we will send you an e-mail with the changes
as well as the option the airline is offering. If the airline does not provide us with a viable option, as a valued customer, your reservation will be reviewed and assisted by one of our Schedule Change Specialists.
TRAVEL PROTECTION
We recommend that you protect your investments by purchasing Travel Protection. The coverage will become effective only once the insurance premium is received in full. The coverage you have purchased
will only cover the arrangements booked through the website in which you purchased your protection plan. You should review detailed rules on the protection plan by reading the
Description of Coverage .
FARE CHANGES
Prior to ticketing, all fares are subject to change. In these cases, we will notify you and you will have the option to purchase or not purchase this ticket.
UP-TO-THE-MINUTE FLIGHT DETAILS
Check the details of your itinerary, ticket status, seat assignments and more by visiting our
Check My Booking Page
FREQUENTLY ASKED QUESTIONS
For additional questions and self service, please visit our
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