| Techsupport Openings in IBM | |
| Message* | Dear Sir/Madam, If you have any students looking for job with good attitude and interested,you can send the resumes to vkun...@in.ibm.com Requirements in IBM Banglore and Hyderabad. Technical Support Associate (GTS-0693315), India The details of this position can be found below. The IBM Global Account (IGA) is in partnership with the IBM CIO and IBM's BTIT leadership in providing IT services to IBM India and its business units. It supports the technology that manages IBM’s operations and underpins IBM's business transformation. By providing application management services, business transformation outsourcing services and infrastructure services, IBMers everywhere in India are able to connect to the IBM network and use On Demand Workplace (w3) and IT tools such as IBM Standard Software Installer, Lotus Notes, and Same time. IGA can be considered a virtual "living lab" showcasing IBM products, technology and on demand capabilities. Role • Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. Responsibility: • Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users Skills Required • Ability to identify basic hardware parts and aware of basic hardware concepts. • User level familiarity with at least one e-mail client - Outlook, Notes etc. • Skilled in commercially standard software applications and major desktop operating systems. • Awareness of basic networking concepts and technologies. • Questioning skills /probing skills, as relevant to the issue and level of the caller. • Fluency In Communications Skills (both spoken and written)/ soft skills. Shift Required Shifts will 24x7 in nature and can vary depending on geographies supported Eligibility Criterion Bachelor's Degree/ Diploma ( 15 Years + education ) any discipline.Students waiting for results without backlogs can also apply Total Experience 0-2 Years |
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Thanks & Regards,
Vasavi,
Placement Officer,
Swarnandhra Group of Engineering Colleges,
Narsapur,W.G.Dist,AP-534280
Mob:09290549747|vas...@swarnandhra.ac.in
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