Fwd: CSS Corp - Pool Drive on 21 Nov 15 - 2014 & 2015 Batch @ KSREI - Reg.

[HOD CSE Kncet]

---------- Forwarded message ----------
From: Jay Chandru <jay.ch...@gmail.com>
Date: Fri, Nov 20, 2015 at 9:33 AM
Subject: Fwd: CSS Corp - Pool Drive on 21 Nov 15 - 2014 & 2015 Batch @ KSREI - Reg.
To: HOD CSE Kncet <kncet...@gmail.com>

---------- Forwarded message ----------
From: KSRCE PLACEMENT <ksrcepl...@gmail.com>
Date: Fri, Nov 20, 2015 at 9:21 AM
Subject: Fwd: CSS Corp - Pool Drive on 21 Nov 15 - 2014 & 2015 Batch @ KSREI - Reg.
To: Jay Chandru <jay.ch...@gmail.com>

---------- Forwarded message ----------
From: KSR EI <ksreipl...@gmail.com>
Date: Tue, Nov 17, 2015 at 6:09 PM
Subject: CSS Corp - Pool Drive on 21 Nov 15 - 2014 & 2015 Batch @ KSREI - Reg.
To:

Dear TPO

 

Warm Greetings from KSR Educational Institutions! 

ICTACT Placement drive 2015 ! ! ! 

Name of the Organization : CSS Corp 

Batch : 2014 & 2015 (UG (Engg/Non Engg) & PG)

Date : 21.11.2015

Mode : Pool Campus Drive 

KSREI invites your students of 2014 and 2015 batch to participate in this Drive 2015 Hiring event by CSS Corp at KSREI, Tiruchengode and get benefited.

Registration Process:

 

Ø  ICTACT Placement drive 2015 is exclusively for the Students of Institutions across the state of Tamil Nadu 

Ø  There is no cost/fee for students, institutions for this placement drive organized by ICTACT  

Ø  The details of the students participating in the drive should be mailed in the attached format to sara...@ictact.in; ksreipl...@gmail.com 

JOB   DESCRIPTION
Designation	Support Engineer
Qualification	Graduates / Post Graduates from any stream
	Note: No Backlogs while joining
Tech Skills	Fundamentals of Networking, Computer Hardware & Operating Systems
Soft Skills	Excellent communication skills
Job Responsibility	Resolving Technical Queries for International Customers
Work Location	Chennai / Outstation Candidates need to relocate to Chennai
Work Timing	USA - Time Zone (Rotational Night Shifts)
CTC	Rs. 1,89,324 PA

Role Summary
Responsible to handle customer queries / issues through Voice and/or Non Voice transactions to the best of customer’s satisfaction
No	Responsibilities	Indicative Activities
1	Handle customer queries / issues through phone or email	Understand the customer issue & trouble shoot the problem. Effective handling of customer queries and ensure customer satisfaction
		Adhere to process and ensure queries that are not resolved are routed to the next level
		Manage Customer Satisfaction, Issue Resolution and transaction handling time as per specified goals
2	Responsible to adhere to schedule	Ensure schedule adherence
3	Transaction Documentation	Ensure all transactions are documented in alignment with the specified process
4	Participate actively in Team activities	Participate in Knowledge acquisition and Knowledge Transfer sessions
		Contribute towards Process & Project development
		Participate in Team building activities
5	Ensure Process Compliance	Maintain high level adherence to policies, procedures and processes

 

Selection Process:

 

·         Group Discussion / Extempore

·         Communication Assessment

·         Technical Assessment- Assess on basic computer literacy

·         Please Inform candidates to carry 1 Passport Size Photo and a   resume copy

 

Expeting your support.

Regards

Dr.R.Gopalakrishnan

Placement Officer 

KSR Educational Institutions

Tiruchengode - 637215

Namakkal DT.

Contact Number : 99941 50505 

Mr.G.Karthikeyan

Placement Coordinator

Contact Number : 9280808082

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Training & Placement Officer
K.S.R. College of Engineering
Thokkavadi, Tiruchengode,
Namakkal - 637215.
9994150505.
Phone No. 04288 274757 Ext. 297, 595,
ksrcepl...@gmail.com
plac...@ksrce.ac.in

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Regards

D.JAYACHANDRAN

Assistant Professor / CSE

Kongunadu College of Engineering and Technology