Roof inspection info ASAP

[Amy Schottenfels]

Hi everyone,

I hope you’ve had a great summer!

I’m reaching out about an important project issue that seems to have gotten lost in the shuffle because I haven’t been actively pushing it forward.

Can anyone shed some light on when we have a planned roof inspection? Also, do you have any information on a system to address the roof drain issue?

Ken Reilly mentioned that he’d spoken with you all and that it’s all in your hands. Was he referring to the installation of Mule Hide to assist with this inspection?

I’m traveling quite a bit lately and won’t be around to supervise this. Since it’s a priority, I’d like to request the following:

- Regular and clear communication on the next steps for inspections.

- The date of the inspection.

- The attendees.

- How the results will be communicated.

- A special focus on the 3rd floor roof drain issue.

- Did we install any systems to hang staging for the pointing?

- Will the staging potentially damage our new $1mm roof?

- The roof is looking quite old now, with dust, dirt, and other debris. How are the seams doing? How can we check them?

The most crucial thing is to keep the board informed. We’ll all be volunteers seeking your valuable advice. Please let us know what the next steps are.

Thanks a bunch,

Amy Schottenfels

Amy Schottenfels  •  aschot...@gmail.com  •  617.308.5074

[Lauren Lima]

Hi Amy

I hope you’re doing well! I’ll let Lauren answer about the next inspection date. I did speak with Lauren about the drains and she suggested having AOC doing a monthly removal of leaves around the drains. It would be much more cost efficient than having Greylock do that monthly 

Can you please let me know when you have some time to schedule a quick call? I need to review a bill with you. Thanks!!

Sincerely

Lauren 

Lauren Lima

Vice President of Developer Services

On Sep 4, 2025, at 4:37 PM, Amy Schottenfels <aschot...@gmail.com> wrote:

Caution: [EXTERNAL EMAIL] This email originated from outside the company.

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[Amy Schottenfels]

I can talk next Tuesday but I really am out of pocket. Jamie, maybe you could take over?

On the AOC drain cleaning I have to laugh. I’ve spent 18 years asking for AOC or CPC to do that. For a tickler system that has it on it. For someone to check and clean the drains and the roof regularly. And then to send a notice of it’s being done and a report on the condition. Though I’m curious if all those people who don’t stay on the walkways and use tools that could rip the rubber are a good idea either. I really need some help understanding this all. We are volunteers asking questions and wishing for help. Also on our roof warranty. I’ve already heard some dripping during a bad rain storm. I’ve been trying to get some attention on roof inspections and systems all summer, especially on the bump outs. 

It’s important that the following things get answered by someone:

- Regular and clear communication on the next steps for inspections.

- The date of the inspection.

- The attendees.

- How the results will be communicated.

- A special focus on the 3rd floor roof drain issue.

- Did we install any systems to hang staging for the pointing?

- Will the staging potentially damage our new $1mm roof?

- The roof is looking quite old now, with dust, dirt, and other debris. How are the seams doing? How can we check them?

Thanks,

Amy Schottenfels  •  aschot...@gmail.com  •  617.308.5074

[Amy Schottenfels]

Hi all,

I’m trying to find out what next steps are below. I’m crazed but for today where I have a bit of time.

Let me know,

Amy

Amy Schottenfels  •  aschot...@gmail.com  •  617.308.5074

[Lauren Knollmeyer]

Good morning Amy,

 

Greylock has been catching up on leak calls over the last few weeks, but we’ll be scheduling our next quarterly inspection before the end of the month. Should we coordinate that time with you or Mike? If it would be easier, we can put dates on the calendar now for each of our quarterly inspections so everyone knows when to expect those (keeping in mind that it would be weather pending). During each of our inspections, we review the condition of the seams. Thus far, everything has looked good and there have been no issues, but we will continue to monitor them. We shouldn’t see any issues with the seams this early in the warranty period regardless of ponding.

 

Please let me know if I can answer any other questions!

 

All the best,

Lauren

 

Lauren Knollmeyer

Lauren Knollmeyer, General Manager, CPHB

 

Greylock Roofing Co., Inc.

30 Willow Street

North Andover, MA 01845

 

T: 781-259-5000 x 217

C: 781-760-0237

                         

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[Amy Schottenfels]

Thanks for getting back to me, Lauren K.

I’m happy to put some dates on the calendar. I’m struggling with how The Dartmouth Group is handling this project moving forward. But in the effort to make this happen, how’s October 6th? I can be here to supervise and discuss. You are right that most roof things are looking and working well, but for the below-third-floor roof. Just took this shot this morning. It looks like the drain and pitch could be the issue. I’ve been trying to get the drain cleaning on a regular schedule but haven’t been successful.

If October 6th works, give me a time and I’ll put it on my calendar.

Amy Schottenfels

Amy Schottenfels  •  aschot...@gmail.com  •  617.308.5074

On Sep 9, 2025, at 11:55 AM, Lauren Knollmeyer <lknol...@knollmeyerbuildingcorp.com> wrote:

Good morning Amy,

 

Greylock has been catching up on leak calls over the last few weeks, but we’ll be scheduling our next quarterly inspection before the end of the month. Should we coordinate that time with you or Mike? If it would be easier, we can put dates on the calendar now for each of our quarterly inspections so everyone knows when to expect those (keeping in mind that it would be weather pending). During each of our inspections, we review the condition of the seams. Thus far, everything has looked good and there have been no issues, but we will continue to monitor them. We shouldn’t see any issues with the seams this early in the warranty period regardless of ponding.

 

Please let me know if I can answer any other questions!

 

All the best,

Lauren

 

Lauren Knollmeyer

Lauren Knollmeyer, General Manager, CPHB

 

Greylock Roofing Co., Inc.

30 Willow Street

North Andover, MA 01845

 

T: 781-259-5000 x 217

C: 781-760-0237

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From: Amy Schottenfels <aschot...@gmail.com>
Sent: Tuesday, September 9, 2025 10:42 AM
To: Lauren Lima <LL...@thedartmouthgroup.com>
Cc: Lauren Knollmeyer <lknol...@knollmeyerbuildingcorp.com>; Shannon Wanger <SWa...@TheDartmouthGroup.com>; Trustees <150stpau...@googlegroups.com>; Mike Martinello <MMart...@TheDartmouthGroup.com>
Subject: Re: Roof inspection info ASAP

 

Hi all,

 

I’m trying to find out what next steps are below. I’m crazed but for today where I have a bit of time.

 

Let me know,

 

Amy

Amy Schottenfels  •  aschot...@gmail.com  •  617.308.5074

On Sep 4, 2025, at 4:51 PM, Amy Schottenfels <aschot...@gmail.com> wrote:

 

I can talk next Tuesday but I really am out of pocket. Jamie, maybe you could take over?

 

On the AOC drain cleaning I have to laugh. I’ve spent 18 years asking for AOC or CPC to do that. For a tickler system that has it on it. For someone to check and clean the drains and the roof regularly. And then to send a notice of it’s being done and a report on the condition. Though I’m curious if all those people who don’t stay on the walkways and use tools that could rip the rubber are a good idea either. I really need some help understanding this all. We are volunteers asking questions and wishing for help. Also on our roof warranty. I’ve already heard some dripping during a bad rain storm. I’ve been trying to get some attention on roof inspections and systems all summer, especially on the bump outs. 

 

It’s important that the following things get answered by someone:

 

- Regular and clear communication on the next steps for inspections.

- The date of the inspection.

- The attendees.

- How the results will be communicated.

- A special focus on the 3rd floor roof drain issue.

- Did we install any systems to hang staging for the pointing?

- Will the staging potentially damage our new $1mm roof?

- The roof is looking quite old now, with dust, dirt, and other debris. How are the seams doing? How can we check them?

 

[Shannon Wanger]

Hi Amy roof drains are to be cleared in April June August and December. I know CPC has been extremely busy I will put a work order in for them to do roof drain cleaning ASAP.

Best Regards,
Shannon Wanger
Portfolio Manager
The Dartmouth Group- An Associa® Company
131 Hartwell Ave, Suite 115
Lexington, MA 02421
O: 781-533-7273
F:  781-275-5842
Associa® - Delivering unsurpassed management and lifestyle services to communities worldwide.
www.TheDartmouthGroup.com
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-----Original Message-----
From: Amy Schottenfels <aschot...@gmail.com>
Sent: Tuesday, September 9, 2025 12:10 PM
To: Lauren Knollmeyer <lknol...@knollmeyerbuildingcorp.com>
Cc: Lauren Lima <LL...@thedartmouthgroup.com>; Shannon Wanger <SWa...@TheDartmouthGroup.com>; Trustees <150stpau...@googlegroups.com>; Mike Martinello <MMart...@TheDartmouthGroup.com>
Subject: Re: Roof inspection info ASAP

[Amy Schottenfels]

Hey Lauren, Should I put the 6th on our calendar? Drains got cleaned yesterday. Good progress there.

Amy 

Amy Schottenfels  •  aschot...@gmail.com  •  617.308.5074

On Sep 9, 2025, at 12:10 PM, Amy Schottenfels <aschot...@gmail.com> wrote:

Thanks for getting back to me, Lauren K.

I’m happy to put some dates on the calendar. I’m struggling with how The Dartmouth Group is handling this project moving forward. But in the effort to make this happen, how’s October 6th? I can be here to supervise and discuss. You are right that most roof things are looking and working well, but for the below-third-floor roof. Just took this shot this morning. It looks like the drain and pitch could be the issue. I’ve been trying to get the drain cleaning on a regular schedule but haven’t been successful.

If October 6th works, give me a time and I’ll put it on my calendar.

Amy Schottenfels

[Lauren Knollmeyer]

Hi Amy,

 

Yes, I confirmed with our crew this morning and we’ll plan to be there October 6^th! Would you like me to send calendar invites for these quarterly inspections taking place over the next year so we know when they’ll be?

 

All the best,

Lauren

 

Lauren Knollmeyer

Lauren Knollmeyer, General Manager, CPHB

 

Greylock Roofing Co., Inc.

30 Willow Street

North Andover, MA 01845

 

T: 781-259-5000 x 217

C: 781-760-0237

                         

 

 

 

 

From: Amy Schottenfels <aschot...@gmail.com>

Sent: Thursday, September 11, 2025 1:18 PM
To: Lauren Knollmeyer <lknol...@knollmeyerbuildingcorp.com>

[Amy Schottenfels]

Yes, perfect. I can make sure someone is here for each one. 

Thanks so much,

Amy

Amy Schottenfels  •  aschot...@gmail.com  •  617.308.5074

On Sep 11, 2025, at 1:21 PM, Lauren Knollmeyer <lknol...@knollmeyerbuildingcorp.com> wrote:

Hi Amy,

 

Yes, I confirmed with our crew this morning and we’ll plan to be there October 6^th! Would you like me to send calendar invites for these quarterly inspections taking place over the next year so we know when they’ll be?

 

All the best,

Lauren

 

Lauren Knollmeyer

Lauren Knollmeyer, General Manager, CPHB

 

Greylock Roofing Co., Inc.

30 Willow Street

North Andover, MA 01845

 

T: 781-259-5000 x 217

C: 781-760-0237

[Lauren Knollmeyer]

Ok, that sounds great. Should I include Shannon, Mike, and any of the other trustees on the distribution list?

 

Lauren Knollmeyer

Lauren Knollmeyer, General Manager, CPHB

 

Greylock Roofing Co., Inc.

30 Willow Street

North Andover, MA 01845

 

T: 781-259-5000 x 217

C: 781-760-0237

                         

[Amy Schottenfels]

Yes, that would be great.

Amy Schottenfels  •  aschot...@gmail.com  •  617.308.5074

On Sep 11, 2025, at 1:24 PM, Lauren Knollmeyer <lknol...@knollmeyerbuildingcorp.com> wrote:

Ok, that sounds great. Should I include Shannon, Mike, and any of the other trustees on the distribution list?

 

Lauren Knollmeyer

Lauren Knollmeyer, General Manager, CPHB

 

Greylock Roofing Co., Inc.

30 Willow Street

North Andover, MA 01845

 

T: 781-259-5000 x 217

C: 781-760-0237

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