Job Title: Senior ServiceNow Platform Developer
Location: Santa Clara, CA (Day 1 Onsite – Local Bay Area Candidates Only - Onsite Interview )
Duration: 12+ Months Contract
Job Description
We are seeking an experienced Senior ServiceNow Platform Developer with strong hands-on development expertise in the ServiceNow platform and emerging AI technologies. The ideal candidate will have extensive experience designing, developing, and implementing scalable ServiceNow solutions while leveraging AI-driven capabilities such as NOW Assist, intelligent automation, and enterprise AI integrations.
Key Responsibilities
- Design, develop, and implement scalable ServiceNow applications and platform solutions.
- Develop and customize ServiceNow modules including Workflows, Service Catalog, IntegrationHub, CMDB, and ITSM applications.
- Utilize ServiceNow AI capabilities, including NOW Assist and AI-powered workflow automation.
- Collaborate with business stakeholders and technical teams to gather requirements and define solution architecture.
- Lead technical discussions and provide architectural guidance for enterprise-scale implementations.
- Develop and maintain integrations between ServiceNow and external enterprise systems.
- Perform code reviews and mentor junior developers on development best practices.
- Implement DevOps practices including CI/CD pipelines, automated testing, and deployment automation.
- Participate in AI/ML initiatives by integrating AI services and intelligent automation solutions into enterprise platforms.
- Ensure application security, scalability, performance, and compliance requirements are met.
- Stay current with emerging technologies, AI advancements, and ServiceNow platform innovations.
Required Qualifications
- Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or related field.
- 8+ years of software development experience.
- 2+ years of experience in a Lead Developer or Senior Technical role.
- Strong ServiceNow development experience including:
- Workflows
- Service Catalog
- IntegrationHub
- CMDB
- Business Rules
- Script Includes
- UI Policies
- Client Scripts
- Flow Designer
- Strong proficiency in JavaScript (ES6+) and ServiceNow scripting APIs.
- Experience with ServiceNow AI solutions and NOW Assist.
- Knowledge of DevOps practices, CI/CD, Jenkins, GitHub Actions, Docker, and Infrastructure as Code.
- Experience designing enterprise applications using:
- Domain-Driven Design (DDD)
- Microservices Architecture
- Event-Driven Architecture
- Micro-Frontend Architecture
- Familiarity with AI/ML platforms and frameworks such as OpenAI, Azure Cognitive Services, TensorFlow, or similar technologies.
- Excellent communication, leadership, and stakeholder management skills.
Preferred Qualifications
- ServiceNow Certifications:
- Certified System Administrator (CSA)
- Certified Application Developer (CAD)
- CIS-ITSM or other ServiceNow certifications
- Experience with React.js, Node.js, and modern web technologies.
- Experience working within Agile/Scrum environments.
- Experience implementing AI-driven workflows, virtual agents, chatbots, and intelligent automation solutions.
- Experience integrating Generative AI capabilities into enterprise platforms.
Thanks
Sri Vardhan
vard...@Infobahnsw.com