Clarification: 404 errors and spam control

Showing 1-63 of 63 messages
Clarification: 404 errors and spam control Muthu Muthusrinivasan 1/10/11 1:55 PM
Hi all,

To address the recent complaints/comments on this forum about
increasing 404 errors for goo.gl short URLs, we thought we could
provide some clarification.

- We are fairly aggressive in tackling spam and related security
issues on the goo.gl domain, given the fact that users are not aware
of the long URL destination in advance in most cases.

- Our spam detection algorithms are automated, and routinely disable
suspicious goo.gl short URLs. We understand that our algorithms are
not perfect and are continually working on refining them.

- We have thus far displayed all "disabled" goo.gl short URLs as 404
errors. However, to avoid confusion and to provide greater insight
into this process, we plan to start displaying more informative error
pages instead of generic 404 errors. These changes will roll out quite
soon.

We (on the team) do read this list regularly, and really appreciate
your feedback!

Regards,
Google URL Shortener Team
Re: [google-url-shortener] Clarification: 404 errors and spam control John McIlwraith 1/10/11 2:19 PM
Thanks and that is what I have been telling folks.

Question re the algorithms, if an email is marked as spam in a gmail account and contains a goo.gl url does the URL get flagged as a spam URL? If so how many until it is considered spam and what factors go into qualifying what is spammy?

Thanks,

John--
:S.-John: of the McILwraith family
FREE - Accept credit cards payments online today!


Re: Clarification: 404 errors and spam control cosmitec 1/21/11 9:01 AM
Thank you for the clarification.

Today I sent a newsletter out to about 1900 subscribers. It looks like
I even cannot link to my own web pages as Google has disabled the
links for spam, security or legal reasons. Even linking to my own web
site is considered spam, insezcure or illegal??

For example:
http://goo.gl/TrDpT
http://goo.gl/NMiwo
http://goo.gl/aDEn

I'm just confused. In fact, I just noticed ALL the links are disabled
in my newsletter (for the 1st time).

Luc
Re: Clarification: 404 errors and spam control cosmitec 1/23/11 3:31 AM
I noticed the 3 URLs I mentioned are enabled again. Thanks so much.

It looks like 3 other links that I always use in my monthly
newsletters are still disabled for the same reason. They link to my
contact pages on my web site and to my Facebook business page.
http://goo.gl/FdU0
http://goo.gl/XAZD
http://goo.gl/VMnf

So, people cannot contact me anymore through my newsletters and have
to surf to my web site and fill out the contact form.

Anyway, I never thought I would really need a URL shortener. I don't
like these crazy little links that raise suspicion because you don't
know what's behind it.

But who's to blame?

When posting long URLs in e-mails (like in newsletters) the links are
broken in most e-mail clients (especially e-mails in txt format). And
people who try to click a broken link almost always think that the
link is wrong or dead or...

And that's the real issue that should be fixed: making sure that even
the longest URLs/links are clickable and are not broken in e-mail
clients. That's what I want instead of a URL shortener. It would be so
much more transparant too so that anyone can see what the link/URL is.
I don't use the URL shortener to hide links, I want my links to be
clickable in any circumstances. Links should work (if the page exists
of course) and be transparant.

I do know it's extremely difficult to write algorithms that try to
find out the intention of the one using short URLs. Not sure if it'll
be ever possible. Unclickable long URLs harm the reliability of (the
information of) the company or business. But short URLs that do not
work are as harmful as well...

Imho it should be one of your main focuses at Google to fix the issue
about unclickable long URLs in e-mail clients so that we don't need
any URL shorteners for this purpose (it's still beyond my
comprehension why major ICT companies like Google or Microsoft have
not been able to solve this issue but I'm unknowledgeable about such
ICT matters too so, perhaps I'm missing something... ;-)

Anyway, I also appreciate all your efforts to make things work, one
step at a time, with the best intentions because it's not an easy job.
Spammers, hackers &Co have made of the internet kind of a jungle or a
war zone... :-)

All the best to the team
Luc

On 21 jan, 18:01, cosmitec <de.jaeger....@gmail.com> wrote:
> Thank you for the clarification.
>
> Today I sent a newsletter out to about 1900 subscribers. It looks like
> I even cannot link to my own web pages as Google has disabled the
> links for spam, security or legal reasons. Even linking to my own web
> site is considered spam, insezcure or illegal??
>
> For example:http://goo.gl/TrDpThttp://goo.gl/NMiwohttp://goo.gl/aDEn
Re: Clarification: 404 errors and spam control si...@maximonsolutions.com 2/22/11 8:19 AM
I've just had the exact same problem. I've been using goo.gl for a
while to track links in my personal emails and loved it. Then I hit on
the idea of including a link to see how many people read the company
newsletter online as opposed to their inbox.

5000 emails and 63 clicks later I get the URL disabled message and my
information has also disappeared. Is there anyway of enabling my link
again?

http://goo.gl/f0GPD

On Jan 10, 9:55 pm, "Muthu (Google Employee)" <mut...@google.com>
wrote:
Re: [google-url-shortener] Re: Clarification: 404 errors and spam control John McIlwraith 2/22/11 3:53 PM
BUMP: "Question re the algorithms, if an email is marked as spam in a gmail account and contains a goo.gl url does the URL get flagged as a spam URL? If so how many until it is considered spam and what factors go into qualifying what is spam?"
Re: Clarification: 404 errors and spam control yaacov 3/28/11 9:15 AM
Hi,

I also sent my newsletter to 4800 people and get the message this URL
has been disabled.
http://goo.gl/VPxJF


Is it possible to reactivate the link?

best to the team

Yaacov
> :S.-John: of the McILwraith family <http://OPEN2XL.com>
> FREE - Accept credit cards payments online
> today!<https://www.alertpay.com/?HiHx9PtQYIlnUGXsp892Aw%3d%3d%22>
Re: Clarification: 404 errors and spam control Konjanici 4/4/11 5:14 AM
I also used shortener and posted link to my bands FB fan page.
Worked for couple of hours and than ...404
http://goo.gl/BLuRB

Weird  thing is that it works from my computer but not on anyone
else's.

On Mar 28, 6:15 pm, yaacov <yaacovkr...@gmail.com> wrote:
> Hi,
>
> I also sent my newsletter to 4800 people and get the message this URL
> has been disabled.http://goo.gl/VPxJF
unk...@googlegroups.com 10/22/11 3:42 PM <This message has been deleted.>
Re: [google-url-shortener] Re: Clarification: 404 errors and spam control vanhorn 10/22/11 7:16 PM
This isn't the place to report problems with that, but there is one. Fill out the form here:
https://spreadsheets.google.com/viewform?formkey=dHNwbnQ0VHpLUm5UY3NGY1B6SE5Vamc6MQ


Note, however, the steady stream of reports in this forum from people who created a goo.gl URL and then e-mailed it to a large number of people only to find that some of them reported it as spam. Any large list is likely to include some number who will do that, and then the link is dead for all the rest. You can't retract the e-mail. The spam monitoring process in goo.gl simply makes this tool inappropriate for use in marketing e-mail.

Given the long and steady stream of messages on this subject, it would be my considered opinion that anyone who includes a goo.gl URL in an important mass mailing should not be considered for promotion anytime soon, and anyone who does it twice should be fired without further discussion.

Use any of the large number of other tools that don't filter spam if you have to. Better yet, set up a real short URL on your own server and take no risk at all. Or just blow me off, your replacement can figure it out.

Van

On 22/10/2011 3:42 PM, GyuSup Sim wrote:

Please get the URL activated again. It is not spam, and it has been sent to all e-mail subscribers. I will be fired on this coming Monday if you don't reactivate it. Please get it back 

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Re: Clarification: 404 errors and spam control GyuSup Sim 10/22/11 10:29 PM
yeah you are right, I was so desperate that I copied and pasted the
message.

And luckily It has been re-activated :) Thanks for your thought and I
will keep it in mind.

Simpson.

On 10월23일, 오전11시16분, "G. Armour Van Horn" <vanh...@whidbey.com> wrote:
> This isn't the place to report problems with that, but there is one.
> Fill out the form here:https://spreadsheets.google.com/viewform?formkey=dHNwbnQ0VHpLUm5UY3NG...
>
> Note, however, the steady stream of reports in this forum from people
> who created a goo.gl URL and then e-mailed it to a large number of
> people only to find that some of them reported it as spam. Any large
> list is likely to include some number who will do that, and then the
> link is dead for all the rest. You can't retract the e-mail. The spam
> monitoring process in goo.gl simply makes this tool inappropriate for
> use in marketing e-mail.
>
> Given the long and steady stream of messages on this subject, it would
> be my considered opinion that anyone who includes a goo.gl URL in an
> important mass mailing should not be considered for promotion anytime
> soon, and anyone who does it twice should be fired without further
> discussion.
>
> Use any of the large number of other tools that don't filter spam if you
> have to. Better yet, set up a real short URL on your own server and take
> no risk at all. Or just blow me off, your replacement can figure it out.
>
> Van
>
> On 22/10/2011 3:42 PM, GyuSup Sim wrote:
>
> > goo.gl/QcKq9 <http://goo.gl/QcKq9>
>
> > Please get the URL activated again. It is not spam, and it has been
> > sent to all e-mail subscribers. I will be fired on this coming Monday
> > if you don't reactivate it. Please get it back
>
> --
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> Sign up now for Quotes of the Day, a handful of quotations
> on a theme delivered every morning.
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Re: Clarification: 404 errors and spam control TakiNie 5/22/12 2:18 AM
Same case, that is a pitty, because I have lost a couple of entries.

http://goo.gl/E65SE
Re: Clarification: 404 errors and spam control Erik Severinghaus 5/22/12 9:39 AM
We have the same issue. Thousands of links went out to opt-in customers including the ones below:


Any help getting links re-enabled? There are about 20 of them. They are not spam, and sent to opt-in users.
Re: Clarification: 404 errors and spam control フォックス・マクラウド 5/23/12 5:37 PM
Hello dear Google Employees & ShortURL users,
and sorry for double posting...but this is crucial for better security:
 
 
This is for your service goo.gl , could you please forward it to the
correct person:


For security reasons it would be vital if you added the following
features to this service:

-not automaticaly forward to the longURL, but ask the user previously
& previously show a preview of the actual URL the shortURL is
forwarding to.
-as well as a screen shot of the actual website (behind the shortURL)

-also an automatic malware site filter that blocks malware sites and
prevents creating shortURLs that refer to malware sites.

-the ability to add tags to a shortURL you created yourself (so that
you & others can easier find what they are interested in...and see what you want to show to them).


And by the way: since the shortURLs are said to be public, where can I
look them up?


Hopefully someone can help.
Thank you very much in advance.
 
BTW @Google URL Shortener Team: why can anyone find my GMail address in this group...normally it is hidden to protect privacy and prevent abuse because of SPAM???


Best wishes!
SFxoFFx
RE: [google-url-shortener] Re: Clarification: 404 errors and spam control Jeff Oostuizen 5/23/12 11:05 PM

Please, please remove my address from the mailing list

 

From: google-url...@googlegroups.com [mailto:google-url...@googlegroups.com] On Behalf Of ?????·?????
Sent: 24 May 2012 02:37 AM
To: google-url...@googlegroups.com
Subject: [google-url-shortener] Re: Clarification: 404 errors and spam control

Re: [google-url-shortener] Re: Clarification: 404 errors and spam control フォックス・マクラウド 6/1/12 5:47 PM
Hello Jeff,
 
@ google-url-shortener admin: Why don't you just put all eMail addresses in the BCC field...then anyone could still get the newsletter but the eMails were protected from abuse (SPAM)?
 
 
Thank you.
 
 
Best wishes!
SFxoFFx
Re: Clarification: 404 errors and spam control フォックス・マクラウド 6/1/12 5:52 PM
Hello Muthu,
could you please answer shortly (to my concerns about the public eMail addresses in this group)?
 
I would highly appreciate it.
 
 
Thank you in advance.
 
 
Regards,
SFxoFFx
ISM Administrative 6/4/12 10:39 AM <This message has been deleted.>
Vo Pham Minh Chi 6/12/12 8:48 PM <This message has been deleted.>
Re: [google-url-shortener] Re: Clarification: 404 errors and spam control Sushubh Mittal 10/4/12 4:30 PM
Milan Milic 7/19/13 10:23 AM <This message has been deleted.>
Re: Clarification: 404 errors and spam control André Tanoue 10/14/13 5:52 AM
Hi Google Team,

I have a media campaign running with the URL http://goo.gl/KWSXv ans seem to be disabled there is any way to reactivate this URL pls?

Tks

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Re: Clarification: 404 errors and spam control Wesley Moguel 10/30/13 1:54 PM
In the interest of also getting two very important links re-enabled. I am posting on this thread. All of the following links need to be reenabled as they are involved in a wide spread marketing campaign. I have submitted them through the support form multiple times with no results. Please contact me with any questions at he...@nationalcartmarketing.com.

Thank you,

Wesley Moguel
National Cart Marketing
Marketing Manager
Re: Clarification: 404 errors and spam control Kenneth Capron 11/8/13 8:23 PM
I have noticed that as I type in my short URL (in Chrome), the caps turn to lower case and result in a 404 error.
When I cut and paste the URL in with the proper uppercase letters, it works fine. 


Is this a Chrome flaw or a flaw in the URL shortener???



On Monday, January 10, 2011 4:55:54 PM UTC-5, Muthu Muthusrinivasan wrote:
Re: Clarification: 404 errors and spam control Kenneth Capron 11/8/13 8:36 PM
When typing the short URL into Chrome, the uppercase letters automatically turn to lower case and this results in a 404 error.
This must be due to the auto fill feature of Chrome or something like that. But it really sucks.


This is going to be a problem since I had 5000 postcards printed with this short URL and I bet most people just give up on registering for the conference. I am responsible for filling seats and this flaw doesn't facilitate that.
Re: [google-url-shortener] Re: Clarification: 404 errors and spam control vanhorn 11/9/13 12:09 PM
It's not only a Chrome "feature", it's a Chrome feature of your
computer. I rarely actually type URLs (copy and paste being several
orders of magnitude more accurate than my typing) but I typed yours in
and got to a conference registration page. I assume it was yours, it
definitely wasn't a 404.

Given that "CamelCase" is so common in URLs, and that most web servers
are case sensitive, it would be unthinkable that any browser would do
case conversion in the address bar (or unibar). Your system has,
apparently, been modified.

So don't worry about your promotion, unless you sent it via e-mail (very
few goo.gl URLs survive wide distribution in e-mail). Do worry about the
security of your computer.

Van

On 08/11/2013 8:36 PM, Kenneth Capron wrote:
> When typing the short URL into Chrome, the uppercase letters
> automatically turn to lower case and this results in a 404 error.
> This must be due to the auto fill feature of Chrome or something like
> that. But it really sucks.
>
> http://goo.gl/b71XWM    becomes    http://goo.gl/b71xwm
>
> This is going to be a problem since I had 5000 postcards printed with
> this short URL and I bet most people just give up on registering for
> the conference. I am responsible for filling seats and this flaw
> doesn't facilitate that.
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Re: [google-url-shortener] Re: Clarification: 404 errors and spam control Tanoue, André 11/10/13 7:07 AM

Hi guys

We already solved this issue with the help of google local team.

Tks

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Re: Clarification: 404 errors and spam control osyo takuan 12/24/13 3:43 AM
We have recently created a website below for one of our services, however,
we are afraid that the URL is currently not working.

http://goo.gl/VPcD3

(You see an error message below.)

404: Page not found ? the page http://goo.gl/VPcD3 does not exist.
If you typed in or copied/pasted this URL, make sure you included all
the characters, with no extra punctuation.


Since the service has already been in the market and
we have prepared for the promotion as well,
we hope that you would make the treatment as soon as possible.

Yours faithfully,


2011年1月11日火曜日 6時55分54秒 UTC+9 Muthu Muthusrinivasan:
Hi all,

To address the recent complaints/comments on this forum about
increasing 404 errors for goo.gl short URLs, we thought we could
provide some clarification.

- We are fairly aggressive in tackling spam and related security
issues on the goo.gl domain, given the fact that users are not aware
of the long URL destination in advance in most cases.

- Our spam detection algorithms are automated, and routinely disable
suspicious goo.gl short URLs. We understand that our algorithms are
not perfect and are continually working on refining them.

- We have thus far displayed all "disabled" goo.gl short URLs as 404
errors. However, to avoid confusion and to provide greater insight
into this process, we plan to start displaying more informative error
pages instead of generic 404 errors. These changes will roll out quite
soon.

We (on the team) do read this list regularly, and really appreciate
your feedback!

Regards,
Google URL Shortener Team
Re: Clarification: 404 errors and spam control osyo takuan 12/24/13 3:46 AM
Re: Clarification: 404 errors and spam control osyo takuan 12/24/13 5:03 PM
Hi


We have recently created a website below for one of our services, however,
we are afraid that the URL is currently not working.

http://goo.gl/VPcD3

Since the service has already been in the market and
we have prepared for the promotion as well,
we hope that you would make the treatment as soon as possible.

Yours faithfully,

2011年1月11日火曜日 6時55分54秒 UTC+9 Muthu Muthusrinivasan:
Hi all,

To address the recent complaints/comments on this forum about
increasing 404 errors for goo.gl short URLs, we thought we could
provide some clarification.

- We are fairly aggressive in tackling spam and related security
issues on the goo.gl domain, given the fact that users are not aware
of the long URL destination in advance in most cases.

- Our spam detection algorithms are automated, and routinely disable
suspicious goo.gl short URLs. We understand that our algorithms are
not perfect and are continually working on refining them.

- We have thus far displayed all "disabled" goo.gl short URLs as 404
errors. However, to avoid confusion and to provide greater insight
into this process, we plan to start displaying more informative error
pages instead of generic 404 errors. These changes will roll out quite
soon.

We (on the team) do read this list regularly, and really appreciate
your feedback!

Regards,
Google URL Shortener Team
Re: Clarification: 404 errors and spam control Edmond Lim 3/4/14 4:46 AM
How do I get my short URLs activated again?

I too have used the short URLs and printed business cards(see below) only to find out my main page is now disabled.  I really need all the short URLs associated with my account reinstated.

Please help.  Thank you.


LimTek Solutions Newsletter:

Edmond Lim on LinkedIn:


On Monday, 10 January 2011 16:55:54 UTC-5, Muthu Muthusrinivasan wrote:
Hi all,

To address the recent complaints/comments on this forum about
increasing 404 errors for goo.gl short URLs, we thought we could
provide some clarification.

- We are fairly aggressive in tackling spam and related security
issues on the goo.gl domain, given the fact that users are not aware
of the long URL destination in advance in most cases.

- Our spam detection algorithms are automated, and routinely disable
suspicious goo.gl short URLs. We understand that our algorithms are
not perfect and are continually working on refining them.

- We have thus far displayed all "disabled" goo.gl short URLs as 404
errors. However, to avoid confusion and to provide greater insight
into this process, we plan to start displaying more informative error
pages instead of generic 404 errors. These changes will roll out quite
soon.

We (on the team) do read this list regularly, and really appreciate
your feedback!

Regards,
Google URL Shortener Team
Re: Clarification: 404 errors and spam control Raimon Espurz Aranda 3/6/14 1:51 AM
we used an address goo.gl (http://goo.gl/Zg3Htf) to redirect to one of our pages. 
We have sent a mailing to our database. This database only contains email addresses of people who have signed up to ask us about our service. 

But now the goo.gl address is disabled. 

How can we on again? 

Thank you very much.



El dilluns 10 de gener de 2011 22:55:54 UTC+1, Muthu Muthusrinivasan va escriure:
Hi all,

To address the recent complaints/comments on this forum about
increasing 404 errors for goo.gl short URLs, we thought we could
provide some clarification.

- We are fairly aggressive in tackling spam and related security
issues on the goo.gl domain, given the fact that users are not aware
of the long URL destination in advance in most cases.

- Our spam detection algorithms are automated, and routinely disable
suspicious goo.gl short URLs. We understand that our algorithms are
not perfect and are continually working on refining them.

- We have thus far displayed all "disabled" goo.gl short URLs as 404
errors. However, to avoid confusion and to provide greater insight
into this process, we plan to start displaying more informative error
pages instead of generic 404 errors. These changes will roll out quite
soon.

We (on the team) do read this list regularly, and really appreciate
your feedback!

Regards,
Google URL Shortener Team
Re: Clarification: 404 errors and spam control Raimon Espurz Aranda 3/6/14 2:18 AM
Re: Clarification: 404 errors and spam control Sabrina Ramey 4/8/14 1:34 PM
I created a shortened URL along with a QR code to link to an event page for our business.  We tested it several times before sending the flyers and material off to print and we just received the material in the mail.  I just tested the QR Code again and in my history on my phone it is linking to the wrong shortened URL (it is one letter off) - the original shortened URL code still works, is it possible to change the link my QR code is routing to?  The problem is, I downloaded it but it's not showing when I log in that I ever created a QR code. 

Can this even be fixed or are we going to have re-order ALL the materials we put this QR Code on?

Help!  Thank you!

On Monday, January 10, 2011 3:55:54 PM UTC-6, Muthu Muthusrinivasan wrote:
Hi all,

To address the recent complaints/comments on this forum about
increasing 404 errors for goo.gl short URLs, we thought we could
provide some clarification.

- We are fairly aggressive in tackling spam and related security
issues on the goo.gl domain, given the fact that users are not aware
of the long URL destination in advance in most cases.

- Our spam detection algorithms are automated, and routinely disable
suspicious goo.gl short URLs. We understand that our algorithms are
not perfect and are continually working on refining them.

- We have thus far displayed all "disabled" goo.gl short URLs as 404
errors. However, to avoid confusion and to provide greater insight
into this process, we plan to start displaying more informative error
pages instead of generic 404 errors. These changes will roll out quite
soon.

We (on the team) do read this list regularly, and really appreciate
your feedback!

Regards,
Google URL Shortener Team
Re: Clarification: 404 errors and spam control Sabrina Ramey 4/8/14 2:09 PM
Thanks Google Shortener Team, but that actually doesn't answer my question at all... let me rephrase: 

I recently created a QR that links to a shortened goo.gl URL for a web page for an event we are hosting.  We tested the QR code multiple times before we ordered the marketing material that it was going on and it worked fine.  We just received the marketing material and tested the QR code and it is linking to the wrong shortened URL code.  In my phone QR reader history the original short URL is still there and is still working (It is one letter different from the one the QR code is linking to now).  Is there a way to change the link to the QR code we have already created since we have already ordered printed materials this is on?
Original shortened URL we would like the QR code to link to: http://goo.gl/DzLh2A
Current shortened URL the QR code is linking to right now: http://goo.gl/DzLh2R

Please let me know if you can help! Thank you!
Re: Clarification: 404 errors and spam control Rhonda Tesch 6/14/14 8:40 PM
wow.  so,  I've just lost 3 hours of my time, generating qr codes to go on the labels of my boxes.... they link to evernote notes that contain the list of stuff in them...  and then I hide them.  that way, anybody that scans the box can see what is in it.  

3 hours.  Make the notes, get the codes for the links, print a bunch of labels...  and now it seems like most of them don't work.  They WERE working, because I test them as I make them... and also as I generate the label - to make sure I have the right one on the right label.

3 HOURS!!!

why?! what could POSSIBLY have marked these as spam?

Please re-enable ALL of the codes/links that I created today...  I don't want to do this all over again.... and fail again.  I had hoped to finish this job tonight... now, because of your way over-aggressive algorithm... i'm stuck sitting here doing nothing

3 HOURS!!!!!


On Monday, January 10, 2011 3:55:54 PM UTC-6, Muthu Muthusrinivasan wrote:
Hi all,

To address the recent complaints/comments on this forum about
increasing 404 errors for goo.gl short URLs, we thought we could
provide some clarification.

- We are fairly aggressive in tackling spam and related security
issues on the goo.gl domain, given the fact that users are not aware
of the long URL destination in advance in most cases.

- Our spam detection algorithms are automated, and routinely disable
suspicious goo.gl short URLs. We understand that our algorithms are
not perfect and are continually working on refining them.

- We have thus far displayed all "disabled" goo.gl short URLs as 404
errors. However, to avoid confusion and to provide greater insight
into this process, we plan to start displaying more informative error
pages instead of generic 404 errors. These changes will roll out quite
soon.

We (on the team) do read this list regularly, and really appreciate
your feedback!

Regards,
Google URL Shortener Team
Re: Clarification: 404 errors and spam control Hillary W-R 6/24/14 8:49 AM
Just sent out a mass newsletter using a shortened URL from Google. 800+ people just received it with a link that was marked as spam even though it is not spam but a link to a 4th of July parade. If this could be resolved before anymore people click the link would be great. It makes my business look unprofessional. Please help. Thank you.

http://goo.gl/J333KS

On Monday, January 10, 2011 4:55:54 PM UTC-5, Muthu Muthusrinivasan wrote:
Hi all,

To address the recent complaints/comments on this forum about
increasing 404 errors for goo.gl short URLs, we thought we could
provide some clarification.

- We are fairly aggressive in tackling spam and related security
issues on the goo.gl domain, given the fact that users are not aware
of the long URL destination in advance in most cases.

- Our spam detection algorithms are automated, and routinely disable
suspicious goo.gl short URLs. We understand that our algorithms are
not perfect and are continually working on refining them.

- We have thus far displayed all "disabled" goo.gl short URLs as 404
errors. However, to avoid confusion and to provide greater insight
into this process, we plan to start displaying more informative error
pages instead of generic 404 errors. These changes will roll out quite
soon.

We (on the team) do read this list regularly, and really appreciate
your feedback!

Regards,
Google URL Shortener Team
Re: [google-url-shortener] Re: Clarification: 404 errors and spam control vanhorn 6/24/14 1:07 PM
But your business *is* unprofessional, you just sent a goo.gl short URL to over 800 people via e-mail, something that is almost certain to result in the link being marked spam by at least one of the recipients. I assume that the messages in this forum are available to be read, and I myself have said this same thing dozens of times. The experience of dozens of others who have had links disabled in exactly the same way has been shared here, even if you didn't read my comments about their experience you should have learned from their problems that this simply isn't the right tool for that job. A professional would have done that preparation in advance.

I really need to figure out how to unsubscribe from this list, it doesn't do my blood pressure any good to repeat this point over and over again.

But even you deserve to have your question answered now that I'm up, here's the link to fix your link:
https://spreadsheets.google.com/viewform?formkey=dHNwbnQ0VHpLUm5UY3NGY1B6SE5Vamc6MQ

Van
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Re: [google-url-shortener] Re: Clarification: 404 errors and spam control Michael Y 6/24/14 7:15 PM
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA512

On 06/24/2014 04:06 PM, G. Armour Van Horn wrote:
> I really need to figure out how to unsubscribe from this list, it doesn't do my blood pressure any good to repeat this point over and over again.

I've only been here about a week and I'm starting to feel the same way.

- --
Michael Yanovich
What is all that gibberish at the end of this e-mail?
https://en.wikipedia.org/wiki/Pretty_Good_Privacy#Digital_signatures


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Re: [google-url-shortener] Re: Clarification: 404 errors and spam control Hillary W-R 6/25/14 6:03 AM
I'm sorry but under the circumstance you have also gone through this issue and can understand the frustration. I did not read nor have I heard of anyone complaining about using a website to shorten a link through Google. It is not unprofessional to use an outside website in order to make a newsletter look smooth without a lot of unnecessary letters from a URL. There is no preperation when it comes to another businesses website URL. If you have also complained about the same issue then there is no need to be disrespectful when someone happens to stumble across that issue.
Re: [google-url-shortener] Re: Clarification: 404 errors and spam control vanhorn 6/25/14 11:19 AM
No, I have not gone through this issue, I've just watched with dismay as dozens of other people have come along and done the same thing you have.

No, it is not unprofessional to use an outside website to shorten a link. However, a professional either follows best practices or varies from them based on reason. You use a URL shortener like goo.gl in cases where the absolute length of the URL is the over-riding concern, which basically means on Twitter. You do *not* use such a URL when the prospective market will have to type the URL, in that case you make sure that every character is identifiable and preferably memorable.

It is unprofessional to use a URL shortener without learning the advantages of different providers. It doesn't take much investigation to learn that goo.gl is dramatically sensitive to the spam question. When you ran into problems, you came here to ask for a solution. A professional would have come here first.

I can't tell if you're referring to a newsletter on paper or via e-mail, but in either case a professional will test any new feature extensively before using it in production. If a professional is going to send out an e-mail blast to ten thousand users this week, it's only because he tested it with five hundred users last week.

If you're using a short URL for appearances, that probably means you are doing this in print. In that case, you need to use a service that allows you to create a meaningful URL, not a random one. If you are doing this in e-mail, you don't use a short URL you just use appropriate anchor text, the underlying URL is of little or no concern.

Professionals educate themselves, they act very carefully, and they are rarely surprised. When a pro is surprised, his reaction is along the lines of "I should have thought about that" rather than "oh, poor unlucky me". You aren't dealing with a lack of luck, you're experiencing an avoidable error. Don't whine about it, learn something.

Van
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Re: [google-url-shortener] Re: Clarification: 404 errors and spam control フォックス・マクラウド 6/25/14 1:00 PM
Hello Muthu Muthusrinivasan & hello goo.gl Team,

as this user pointed out, it does not make a good/professional impression if your links do not work.


However, I do appreciate your efforts to fight SPAM and Malware very much! Thank you. But it shouldn't render this service unusable for professional campaigns.


Please, wouldn't it be possible (and cool!) if you inserted a "Gateway page" prior to opening a shortened URL?

This Gateway Page should show the full Long URL and an actual Screenshot of that Website, maybe even check that Website for a security rating and highlight the score on the Gateway Page (scoring e.g.: 0 to 10 points. 0=absolutely dangerous, 10="perfectly" safe).

That way, users could decide if they want to proceed to that Website or if they stop (e.g. if the Website seems malicious and hence has low/dangerous security rating)



For business users and professionals an automated algorithm that disables "random" Short URLs is a killer to your online campaigns. Hence, it is unfortunately way to risky to use goo.gl for professional purposes.


Additionally, it would be also great, if the Short URL was customizable.



Best wishes!
SFxoFFx


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Re: [google-url-shortener] Re: Clarification: 404 errors and spam control Michael Y 6/25/14 2:17 PM
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA512

On 06/25/2014 03:59 PM, マクラウドフォックス wrote:
> Please, wouldn't it be possible (and cool!) if you inserted a "*Gateway
> page*" prior to opening a shortened URL?
>
> This *Gateway Page* should show the *full Long URL* and an *actual
> Screenshot* of that Website, maybe even check that Website for a *security
> rating* and highlight the score on the *Gateway Page* (scoring e.g.: 0 to
> 10 points. 0=absolutely dangerous, 10="perfectly" safe).
>
> That way, users could decide if they want to proceed to that Website or if
> they stop (e.g. if the Website seems malicious and hence has low/dangerous
> security rating)

This is a good idea, but would break the functionality of several existing
short urls that people seem to use to embed content on their pages. (Which
is not a good idea if you want metrics for your site.)

There does exist some URL shorteners that do that, the first one that comes
to mind is http://v.gd/

Besides functionality, from broader scope, having unpredictable behaviour of
short URLs based on user preference when it was generated wouldn't help here,
as it would further confuse and frustrate even more users.

- --
Michael Yanovich
What is all that gibberish at the end of this e-mail?
https://en.wikipedia.org/wiki/Pretty_Good_Privacy#Digital_signatures


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Re: Clarification: 404 errors and spam control Tori Parks 7/3/14 10:39 AM

Not sure this is the place to post this but My link I set up to a google doc is not found, the link is correct however when I go to copy/paste it in I'm getting a 404... this is for RSVPs for a wedding and need it asap, can someone point me in the right direction?!
 
 
 
Re: Clarification: 404 errors and spam control Chris 10/6/14 8:13 AM
hey google team,

our url http://goo.gl/ngVmN3 is down with a 404 and we believe this is in error, as this is our apps referral system and used a lot by our customers, can you please unblock our url?

Thanks!

Chris

Re: Clarification: 404 errors and spam control Tirtza Deel 10/7/14 2:17 PM
I'm not getting a 404 error. It's going to the site. However, the affiliate code I had tacked on to the end of multiple URLs has disappeared 


What it actually looks like: www.apricotlaneboutique.com

What happened?


On Monday, January 10, 2011 1:55:54 PM UTC-8, Muthu Muthusrinivasan wrote:
Hi all,

To address the recent complaints/comments on this forum about
increasing 404 errors for goo.gl short URLs, we thought we could
provide some clarification.

- We are fairly aggressive in tackling spam and related security
issues on the goo.gl domain, given the fact that users are not aware
of the long URL destination in advance in most cases.

- Our spam detection algorithms are automated, and routinely disable
suspicious goo.gl short URLs. We understand that our algorithms are
not perfect and are continually working on refining them.

- We have thus far displayed all "disabled" goo.gl short URLs as 404
errors. However, to avoid confusion and to provide greater insight
into this process, we plan to start displaying more informative error
pages instead of generic 404 errors. These changes will roll out quite
soon.

We (on the team) do read this list regularly, and really appreciate
your feedback!

Regards,
Google URL Shortener Team
Re: Clarification: 404 errors and spam control Lalo GLoodtdofsky 11/1/14 7:23 AM
Hi can you please unblock my url?
toolsoft.uy
El lunes, 10 de enero de 2011 19:55:54 UTC-2, Muthu Muthusrinivasan escribió:
Hi all, .


To address the recent complaints/comments on this forum about
increasing 404 errors for goo.gl short URLs, we thought we could
provide some clarification.

- We are fairly aggressive in tackling spam and related security
issues on the goo.gl domain, given the fact that users are not aware
of the long URL destination in advance in most cases.

- Our spam detection algorithms are automated, and routinely disable
suspicious goo.gl short URLs. We understand that our algorithms are
not perfect and are continually working on refining them.

- We have thus far displayed all "disabled" goo.gl short URLs as 404
errors. However, to avoid confusion and to provide greater insight
into this process, we plan to start displaying more informative error
pages instead of generic 404 errors. These changes will roll out quite
soon.

We (on the team) do read this list regularly, and really appreciate
your feedback!

Regards,
Google URL Shortener Team
Re: Clarification: 404 errors and spam control Monica Young 11/18/14 10:52 AM
I have a shortened URL https://www.goo.gl/maps/A57uc that ought to link to https://www.google.com/maps/place/Fauld+Crater/@52.847517,-1.731004,761m/data=!3m1!1e3!4m2!3m1!1s0x487a04b5abd82c83:0x818fe623c8ba93ab. I have used this shortened link in print, and checked it before shipping the publication. Now the link is broken and returns a 404 error. Can you please make it live again?
Re: Clarification: 404 errors and spam control Joyce Lee 12/6/14 5:08 PM

HELP I am NOT a spammer but all my links that i make are not working and deadend! help! i can't communicate and twitter uses googl even if i use bitly so i need you to fix this problem for me!!!



On Monday, January 10, 2011 4:55:54 PM UTC-5, Muthu Muthusrinivasan wrote:
Hi all,

To address the recent complaints/comments on this forum about
increasing 404 errors for goo.gl short URLs, we thought we could
provide some clarification.

- We are fairly aggressive in tackling spam and related security
issues on the goo.gl domain, given the fact that users are not aware
of the long URL destination in advance in most cases.

- Our spam detection algorithms are automated, and routinely disable
suspicious goo.gl short URLs. We understand that our algorithms are
not perfect and are continually working on refining them.

- We have thus far displayed all "disabled" goo.gl short URLs as 404
errors. However, to avoid confusion and to provide greater insight
into this process, we plan to start displaying more informative error
pages instead of generic 404 errors. These changes will roll out quite
soon.

We (on the team) do read this list regularly, and really appreciate
your feedback!

Regards,
Google URL Shortener Team
Re: Clarification: 404 errors and spam control Marcos Martí 12/9/14 1:14 PM
Hi

I've just noticed that Google has disabled all my twitter links, and I still can't understand the reason. 

I was sharing my new blog post and I noticed that all the links were blocked, so suddenly, I've lost my work of the last five years on twitter, I'm so sad about this... Is there any way to submit my links to be reviewed ? I'm a human not a spam machine.

Some of the links to my own site that you have blocked:


As you can see, they are links to my own blog, there are a lot of sites I've shared too, but I can't still understand it. I'd like to solve this please my twitter @perlssdj is now dead :(

Sorry for my broken english, but I guess you are able to understand, thanks for your help.

Marcos


El lunes, 10 de enero de 2011 22:55:54 UTC+1, Muthu Muthusrinivasan escribió:
Hi all,

To address the recent complaints/comments on this forum about
increasing 404 errors for goo.gl short URLs, we thought we could
provide some clarification.

- We are fairly aggressive in tackling spam and related security
issues on the goo.gl domain, given the fact that users are not aware
of the long URL destination in advance in most cases.

- Our spam detection algorithms are automated, and routinely disable
suspicious goo.gl short URLs. We understand that our algorithms are
not perfect and are continually working on refining them.

- We have thus far displayed all "disabled" goo.gl short URLs as 404
errors. However, to avoid confusion and to provide greater insight
into this process, we plan to start displaying more informative error
pages instead of generic 404 errors. These changes will roll out quite
soon.

We (on the team) do read this list regularly, and really appreciate
your feedback!

Regards,
Google URL Shortener Team
Re: [google-url-shortener] Re: Clarification: 404 errors and spam control Sushubh 12/9/14 1:20 PM
If you look at the recent threads in this community, you would notice that you are not alone. Something is really messed up with goo.gl platform. I suggest switching to Bitly till this issue is resolved. 
Re: [google-url-shortener] Re: Clarification: 404 errors and spam control Marcos Martí 12/10/14 6:48 AM
Thanks,I've already made that change, but it doesn't solve my problem. Hundreds of links are now an error page, and I (nobody) can't go to the linked sites on my twitter. Google made my Day... :(
Re: [google-url-shortener] Re: Clarification: 404 errors and spam control Marcos Martí 12/11/14 8:59 AM
Problem solved, my links came back to life. Thanks Mr Google, I'm so happy :)
Re: [google-url-shortener] Re: Clarification: 404 errors and spam control Jean-Philippe Encausse 12/12/14 1:29 AM

Hi,
I got the same issue here since 2 days

- One of my old link has been stoped because it reach of too many click. That's OK
- But a new one linking a .exe has been disabled for no reason

Does Google forbid now links to .exe ??? or did it find something wrong in it (it seems there is no virus inside) ?



Le jeudi 11 décembre 2014 17:59:40 UTC+1, Marcos Martí a écrit :
Problem solved, my links came back to life. Thanks Mr Google, I'm so happy :)
Re: [google-url-shortener] Re: Clarification: 404 errors and spam control Frank L 12/15/14 10:08 PM
Hi,

Our company shortened URL is also down with 404.
http://goo.gl/aK1Xh

Can Google please re-enabled it so our customer could link through our newsletter?

Thank you!
Your prompt fix will be greatly appreciated.
Re: Clarification: 404 errors and spam control Susan Duncan 2/9/15 9:02 PM
I really need my link enable again for my dissertation research. I used the short link in a you tube video I made to seek participants. Who can I contact? I do not want to have to go back to the institutional review boards and remake the video.
Please let me know as soon as possible. i am really in a time crunch and disappointed the algorith ate my totally cool shortened url.

Susan


On Monday, January 10, 2011 at 1:55:54 PM UTC-8, Muthu Muthusrinivasan wrote:
Hi all,

To address the recent complaints/comments on this forum about
increasing 404 errors for goo.gl short URLs, we thought we could
provide some clarification.

- We are fairly aggressive in tackling spam and related security
issues on the goo.gl domain, given the fact that users are not aware
of the long URL destination in advance in most cases.

- Our spam detection algorithms are automated, and routinely disable
suspicious goo.gl short URLs. We understand that our algorithms are
not perfect and are continually working on refining them.

- We have thus far displayed all "disabled" goo.gl short URLs as 404
errors. However, to avoid confusion and to provide greater insight
into this process, we plan to start displaying more informative error
pages instead of generic 404 errors. These changes will roll out quite
soon.

We (on the team) do read this list regularly, and really appreciate
your feedback!

Regards,
Google URL Shortener Team
Re: Clarification: 404 errors and spam control Susan Duncan 2/9/15 9:11 PM
I really need my link enable again for my dissertation research. I used the short link in a you tube video I made to seek participants. Who can I contact? I do not want to have to go back to the institutional review boards and remake the video.
Please let me know as soon as possible. i am really in a time crunch and disappointed the algorith ate my totally cool shortened url.

Susan

Re: Clarification: 404 errors and spam control 謝菌菌 2/19/15 10:36 AM
I can only see latest 10 URLs click history in my page, the other clicks are dissapeared today!

Muthu Muthusrinivasan於 2011年1月11日星期二 UTC+8上午5時55分54秒寫道:
Hi all,

To address the recent complaints/comments on this forum about
increasing 404 errors for goo.gl short URLs, we thought we could
provide some clarification.

- We are fairly aggressive in tackling spam and related security
issues on the goo.gl domain, given the fact that users are not aware
of the long URL destination in advance in most cases.

- Our spam detection algorithms are automated, and routinely disable
suspicious goo.gl short URLs. We understand that our algorithms are
not perfect and are continually working on refining them.

- We have thus far displayed all "disabled" goo.gl short URLs as 404
errors. However, to avoid confusion and to provide greater insight
into this process, we plan to start displaying more informative error
pages instead of generic 404 errors. These changes will roll out quite
soon.

We (on the team) do read this list regularly, and really appreciate
your feedback!

Regards,
Google URL Shortener Team
Re: Clarification: 404 errors and spam control Amy Densborn 2/27/15 1:50 PM
Hello Google experts,

My link has been disabled 404 error code.  This link needs to be up and running ASAP as my thesis is dependent on citizens participating in a survey that has been distributed statewide. If you could please bring is back to life, it would be greatly appreciated. 

 http://goo.gl/APMXYZ

Thanks

Amy


On Monday, January 10, 2011 at 3:55:54 PM UTC-6, Muthu Muthusrinivasan wrote:
Hi all,

To address the recent complaints/comments on this forum about
increasing 404 errors for goo.gl short URLs, we thought we could
provide some clarification.

- We are fairly aggressive in tackling spam and related security
issues on the goo.gl domain, given the fact that users are not aware
of the long URL destination in advance in most cases.

- Our spam detection algorithms are automated, and routinely disable
suspicious goo.gl short URLs. We understand that our algorithms are
not perfect and are continually working on refining them.

- We have thus far displayed all "disabled" goo.gl short URLs as 404
errors. However, to avoid confusion and to provide greater insight
into this process, we plan to start displaying more informative error
pages instead of generic 404 errors. These changes will roll out quite
soon.

We (on the team) do read this list regularly, and really appreciate
your feedback!

Regards,
Google URL Shortener Team
Re: Clarification: 404 errors and spam control Fun Safe Philly Summer 3/16/15 10:09 AM
Can somebody please re-enable goo.gl/ju5ogV? It's a link to a Google form that we are hoping to use to register participants in a teen job fair. I'm afraid it has been marked as spam. Thank you!


On Monday, January 10, 2011 at 4:55:54 PM UTC-5, Muthu Muthusrinivasan wrote:
Hi all,

To address the recent complaints/comments on this forum about
increasing 404 errors for goo.gl short URLs, we thought we could
provide some clarification.

- We are fairly aggressive in tackling spam and related security
issues on the goo.gl domain, given the fact that users are not aware
of the long URL destination in advance in most cases.

- Our spam detection algorithms are automated, and routinely disable
suspicious goo.gl short URLs. We understand that our algorithms are
not perfect and are continually working on refining them.

- We have thus far displayed all "disabled" goo.gl short URLs as 404
errors. However, to avoid confusion and to provide greater insight
into this process, we plan to start displaying more informative error
pages instead of generic 404 errors. These changes will roll out quite
soon.

We (on the team) do read this list regularly, and really appreciate
your feedback!

Regards,
Google URL Shortener Team
Re: Clarification: 404 errors and spam control TheProfosist 5/1/15 4:34 PM
Alright so what am I supposed to do about websites that are incorrectly tagged like all of  Linus Tech Tips Forum (linustechtips.com)?


On Monday, January 10, 2011 at 3:55:54 PM UTC-6, Muthu Muthusrinivasan wrote:
Hi all,

To address the recent complaints/comments on this forum about
increasing 404 errors for goo.gl short URLs, we thought we could
provide some clarification.

- We are fairly aggressive in tackling spam and related security
issues on the goo.gl domain, given the fact that users are not aware
of the long URL destination in advance in most cases.

- Our spam detection algorithms are automated, and routinely disable
suspicious goo.gl short URLs. We understand that our algorithms are
not perfect and are continually working on refining them.

- We have thus far displayed all "disabled" goo.gl short URLs as 404
errors. However, to avoid confusion and to provide greater insight
into this process, we plan to start displaying more informative error
pages instead of generic 404 errors. These changes will roll out quite
soon.

We (on the team) do read this list regularly, and really appreciate
your feedback!

Regards,
Google URL Shortener Team
Re: Clarification: 404 errors and spam control Alexander Molkov 6/14/15 1:49 AM
Hi Google Team,
Can somebody please to help with:
These goo.gl shortlinks has been disabled. 
These links to customer voice recordings of our service, and now our customers do not have access to their voice recordings. Can you please re-enable these links? Please help.
Thank you!

On Tuesday, January 11, 2011 at 12:55:54 AM UTC+3, Muthu Muthusrinivasan wrote:
Hi all,

To address the recent complaints/comments on this forum about
increasing 404 errors for goo.gl short URLs, we thought we could
provide some clarification.

- We are fairly aggressive in tackling spam and related security
issues on the goo.gl domain, given the fact that users are not aware
of the long URL destination in advance in most cases.

- Our spam detection algorithms are automated, and routinely disable
suspicious goo.gl short URLs. We understand that our algorithms are
not perfect and are continually working on refining them.

- We have thus far displayed all "disabled" goo.gl short URLs as 404
errors. However, to avoid confusion and to provide greater insight
into this process, we plan to start displaying more informative error
pages instead of generic 404 errors. These changes will roll out quite
soon.

We (on the team) do read this list regularly, and really appreciate
your feedback!

Regards,
Google URL Shortener Team
Re: Clarification: 404 errors and spam control Kurt Holter 7/1/15 5:25 AM
In May, I shortened a link to a URL to:


It was fine as of a few weeks ago, but is now broken

I desperately need this link re-activated if at all possible. It's not spam or anything nasty. It simply links to a flickr album.

Any help would be sincerely appreciated.
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