Welcome to the igv-help group.  This is the official help and discussion forum for the Integrative Genomics Viewer. Please post bug reports and suggestions here. If you're having a problem, try searching this list to see if your question has already been addressed. Other resources include the  FAQ and user guide. Everyone is encouraged to contribute by suggesting bug fixes, and joining discussions of feature enhancements. 

If you are posting about a problem, please include the error message (if applicable) and your igv.log file. It will be in <your home directory>/igv. See below for further instructions on posting a bug report.

Thanks very much,
The IGV team.

When posting a bug report, please include:
  1. The version of IGV you are using
  2. What you did. If the problem happens when you open a file and/or view certain genomic coordinates, attach the file* (or provide a link) and specify the genomic coordinates.
    (e.g. I opened a bedgraph file)
  3. What you expected to happen (I expected IGV to display my data)
  4. What actually happened (I received an error message saying "Unknown extension: .graph")
*If you wish to include data, please attach a file. DO NOT paste the contents of your file into an email, as files are whitespace sensitive which gets lost when sent in the body of an email. This list does accept small attachments through email, but only using the "new" google groups view. Alternatively, use your favorite mail client to send a message to igv-help@googlegroups.com.

Showing 1-20 of 1754 topics
viewing CLIP mutation data in IGV amm...@geisinger.edu 12/2/16
upload mouse mitochondrial genes Simon Gregory 12/1/16
What is "hg19.chrom.sizes" file? Jennifer Lee 11/30/16
Bedgraph - Too many data points? Mike Boursnell 11/30/16
What does underlined sequence in coverage track mean? Sophie 11/28/16
Genome file error Elisa Bellini 11/28/16
IGV log scale or auto scale? Which is more precise? Huong Nguyen 11/25/16
What does the read colors represent? Olivier 11/23/16
Can't see translation track. Jennifer Lee 11/20/16
Cannot start IGV David Condon 11/18/16
Cannot find feature or locus. Jennifer Lee 11/17/16
problem with translations reverse CDS features from GFF imports Martin H 11/17/16
Failure to load alignment mtr...@mindspring.com 11/17/16
IGV can't open at basespace (illumina) Jennifer Lee 11/17/16
IGV reference file can't loading in Window7. Jennifer Lee 11/17/16
disappearing features in IGV Mark Rose 11/17/16
support for cram files Venkata Suresh kumar S 11/16/16
sample info related features/ navigating many tracks Matthias 11/16/16
Visualize contigs from de novo assembly Lu Zhang 11/13/16
UNable to visualise loaded sequence from bam files elizabet...@gmail.com 11/11/16
More topics »