Welcome to the igv-help group.  This is the official help and discussion forum for the Integrative Genomics Viewer. Please post bug reports and suggestions here. If you're having a problem, try searching this list to see if your question has already been addressed. Other resources include the  FAQ and user guide. Everyone is encouraged to contribute by suggesting bug fixes, and joining discussions of feature enhancements. 

If you are posting about a problem, please include the error message (if applicable) and your igv.log file. It will be in <your home directory>/igv. See below for further instructions on posting a bug report.

Thanks very much,
The IGV team.

When posting a bug report, please include:
  1. The version of IGV you are using
  2. What you did. If the problem happens when you open a file and/or view certain genomic coordinates, attach the file* (or provide a link) and specify the genomic coordinates.
    (e.g. I opened a bedgraph file)
  3. What you expected to happen (I expected IGV to display my data)
  4. What actually happened (I received an error message saying "Unknown extension: .graph")
*If you wish to include data, please attach a file. DO NOT paste the contents of your file into an email, as files are whitespace sensitive which gets lost when sent in the body of an email. This list does accept small attachments through email, but only using the "new" google groups view. Alternatively, use your favorite mail client to send a message to igv-help@googlegroups.com.

Showing 1-20 of 1787 topics
IGV do not launch Omeli WhiteDemon 12:57 AM
IGV fails to launch from JNLP file when data files URL contains %2B or (+) sign pa...@pieriandx.com 1/20/17
Digital Signature Expired floria...@googlemail.com 1/20/17
cram support? Brendan O'Fallon 1/19/17
mm10 genome for igvtools Tea Berulava 1/19/17
IGV.JS gau...@pieriandx.com 1/19/17
Filter alignments by read groups/sample June Deng 1/18/17
Very small fonts in the display Aharon Nachshon 1/14/17
How to use .bam files to make a TDF Anna M 1/12/17
Can not visualise probes Tomas Antl 1/12/17
Cannot load bam file kt.cat...@gmail.com 1/12/17
Viewing RNA-seq data by IGV, I found that position of some indels shifts bases. Jingxin Fu 1/11/17
Creating .Genome hung and stuck on IGV_2.3.89 Alex Chitsazan 1/9/17
2.3.89 - problem with the amino acids display on the minus strand Aharon Nachshon 1/8/17
'Copy Sequence' from same strand as the feature tho.broc...@gmail.com 1/4/17
Cannot load bam files in igv mrigaya mehra 1/3/17
Stalling when zooming in Brendan Mullaney 1/3/17
Numbering off by 1 residue for NM_001163285 in IGV? BP1978 12/29/16
IGV track screen freezes during Overlay track procedure. Tunc Morova 12/26/16
Using IGV to generate a whole genome sequencing coverage *figure* Enzymatic Racer 12/20/16
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