Welcome to the igv-help group.  This is the official help and discussion forum for the Integrative Genomics Viewer. Please post bug reports and suggestions here. If you're having a problem, try searching this list to see if your question has already been addressed. Other resources include the  FAQ and user guide. Everyone is encouraged to contribute by suggesting bug fixes, and joining discussions of feature enhancements. 

If you are posting about a problem, please include the error message (if applicable) and your igv.log file. It will be in <your home directory>/igv. See below for further instructions on posting a bug report.

Thanks very much,
The IGV team.

When posting a bug report, please include:
  1. The version of IGV you are using
  2. What you did. If the problem happens when you open a file and/or view certain genomic coordinates, attach the file* (or provide a link) and specify the genomic coordinates.
    (e.g. I opened a bedgraph file)
  3. What you expected to happen (I expected IGV to display my data)
  4. What actually happened (I received an error message saying "Unknown extension: .graph")
*If you wish to include data, please attach a file. DO NOT paste the contents of your file into an email, as files are whitespace sensitive which gets lost when sent in the body of an email. This list does accept small attachments through email, but only using the "new" google groups view. Alternatively, use your favorite mail client to send a message to igv-help@googlegroups.com.

Showing 1-20 of 1445 topics
IGV release 2.3.60 -- important change to session files Jim Robinson 9/21/15
GThread-ERROR ** fa...@slu.edu 2:31 PM
tdf reader in python mbourgey 1:13 PM
Unable to load IGV on Windows 10 Anne 10/1/15
RE: generate a summary of snps, indels, stop gain, stop loss, etc amin.g...@gmail.com 10/1/15
IGVTools error lind...@gmail.com 9/30/15
How is ended IGV.jar jobs still using CPUs? lind...@gmail.com 9/29/15
problem exporting junctions.bed file Lynn Amon 9/28/15
genome request maya_ 9/28/15
add rsid capability to search box Will C 9/27/15
IGV does not show me the annotation Chano Acosta 9/25/15
track height goes back to system default upon reloading session Heewoong Lim 9/22/15
IGV session save/reload error Heewoong Lim 9/22/15
'sort base' command through port failed Xin Gong 9/21/15
Re: [igv-help] Overlay tracks multiple tracks Jim Robinson 9/21/15
Overlaying multiple tracks theo tettey 9/15/15
adding yeast genome files fen...@umassmed.edu 9/15/15
support for cram files Venkata Suresh kumar S 9/15/15
Converting coordinates (bed file) to gene/exon/amino acid using canonical transcript Mike K 9/14/15
load bam and bai files from a server to IGV aliceM 9/14/15
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