Welcome to the igv-help group.  This is the official help and discussion forum for the Integrative Genomics Viewer. Please post bug reports and suggestions here. If you're having a problem, try searching this list to see if your question has already been addressed. Other resources include the  FAQ and user guide. Everyone is encouraged to contribute by suggesting bug fixes, and joining discussions of feature enhancements. 

If you are posting about a problem, please include the error message (if applicable) and your igv.log file. It will be in <your home directory>/igv. See below for further instructions on posting a bug report.

Thanks very much,
The IGV team.

When posting a bug report, please include:
  1. The version of IGV you are using
  2. What you did. If the problem happens when you open a file and/or view certain genomic coordinates, attach the file* (or provide a link) and specify the genomic coordinates.
    (e.g. I opened a bedgraph file)
  3. What you expected to happen (I expected IGV to display my data)
  4. What actually happened (I received an error message saying "Unknown extension: .graph")
*If you wish to include data, please attach a file. DO NOT paste the contents of your file into an email, as files are whitespace sensitive which gets lost when sent in the body of an email. This list does accept small attachments through email, but only using the "new" google groups view. Alternatively, use your favorite mail client to send a message to igv-help@googlegroups.com.

Showing 1-21 of 1637 topics
New IGV release igv-help 5/10/16
Error in 'Export Features' 沖真弥 6/25/16
IGV 2.3.77 setting default preferences on new session load long le 6/24/16
visual of genome not loading in 2.3 Bryn Lloyd-Davies 6/23/16
Duplication Fragments showing as deletions (2.3.72) bradyf...@gmail.com 6/22/16
Illumina Read Pair Colors after Update bradyf...@gmail.com 6/20/16
IGV load from server nbahlis 6/17/16
Switching reference genome causes loaded data to disappear Stephen Kneeland 6/16/16
Color codes and names for "Pair Orientation" have changed? Malcolm Cook 6/15/16
BUG? `group alignments > by chromosome of mate` v. "mate is mapped = no" Malcolm Cook 6/15/16
View As Pairs somewhat counter-intuitive behavior - better documentation needed? Malcolm Cook 6/15/16
visibility range threshold Farzaneh Assadian 6/15/16
Future release notes !!! Malcolm Cook 6/14/16
Set and display CNV summary tracks fabrice sircoulomb 6/14/16
IGV error in display in linux ubuntu gnome desktop Bharata Kalbuaji 6/14/16
.genome file too small Karthik Shekhar 6/14/16
IGV chicken galGal4 annotation Yung-Chih Lai 6/13/16
ISSUE: Navigation black hole Malcolm Cook 6/10/16
Issues with the creation of new E. coli New Genome file (NC_000913.3) for IGV Binod Bharati 6/9/16
"Unhandled exception" when trying to launch IGV riouale...@gmail.com 6/7/16
Load BAM files with a space character in pathname via port control stefandi...@googlemail.com 6/7/16
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