Cookie Control Support

Welcome to the support group for Cookie Control by CIVIC.

Please note that this is now the sole method of obtaining free support for Cookie Control. Not because we don't want to help, but because we have paid jobs to do too! That said, we'll be monitoring the group closely and we're pretty good at answering questions quickly.

Please help everyone out by posting questions with as much detail as possible. And if you do solve a question yourself, do share!




Showing 21-40 of 511 topics
Civic Cookie Control: Sorry, this api key is not valid. Please contact Civic at que...@civicuk.com. Matthew Bunn 2/2/15
Cookie Control & jquery 1.11.1 not working? Colin Wait 1/17/15
Does Civic Cookie Control set __utmvm and __utmvb cookies? Tom Booker 1/16/15
Joomla 3.3.6: cookie control does not show up im frontend mathilda 1/12/15
Extra graphic in bottom right corner Dave-in-Spain 1/11/15
Want to change my analytics to universal analytics . verserper 12/1/14
civic cookie installation A POMPEI 11/25/14
Moving from dev site to live - changed domain name but get error - Sorry, this api key is not valid. Lucy Ryder 11/19/14
Customize Information & Settings link and pop-up box Roland 11/19/14
Paid version of Cookie Control not displaying Roland 11/18/14
Mobile website mica 11/13/14
With and without www belinda Wallis 11/11/14
Trying to reset my password for paid code - 'The reset token is no longer valid!' Lucy Ryder 11/5/14
This topic has been hidden because it was flagged for abuse.
If using the info only setting does it still turn off cookies? Lucy Ryder 11/4/14
Advice on what cookies I have on my site, and which need to disable until consent given Lucy Ryder 11/4/14
Top bar looks and works different on different devices - responsive website Lucy Ryder 11/3/14
iphone ios8 safari Merlinwizart 10/24/14
Joomla - SSL Claire Feirn 10/23/14
Suddenly stopped working Colin 10/20/14
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