| A Long Shot but - AFP bugs in Mavericks Server causing Microsoft Word crashes, among other things.... | Pirozzolo, Ben | 06/12/13 04:14 | This is an odd problem, and wondered if anyone else was experiencing it. Annoyingly as far as I can see there is nothing in the Console logs that explains this, so this is a long shot but thought I�d ask.
We�re testing new clients and Servers on Mavericks, with Golden Triangle AD/OD, AFP Home Folders and latest versions of MS Office installed. After a user has just saved a Microsoft Word document, and then hits the red close button, the Mac client will freeze and make their AFP connection idle instantly. It stays frozen, and the only way to unfreeze the machine is to disconnect the user via Server.app. Annoyingly of course if you do this the home folder is lost and doesn�t automatically reconnect so the machine is useless and needs to be restarted. It happens randomly and there seems to be no pattern to it. Interestingly, when testing our current Mountain Lion clients on the new server, they also experience this problem, so it seems that somehow the AFP Server on Mavericks Server itself is causing the issue. The annoying after effect of this crash is that the Word file you were working on is somehow tainted, so that if you open it again after restarting the machine, it crashes whatever machine it is opened on. Even if that machine is not bound to the network. The only way to fix the file is to copy it to the local machine�s Hard Drive, open it, change something on it, resave it and copy it back to the network. A real pain. The only thing I can think might be the cause is Quicklook, as that has caused similar problems in the past. Perhaps when trying to update the Quicklook preview, something is damaged which causes the crash. So will try disabling Quicklook to test it. But was just wondering if anybody had come across this issue, and found a workaround/solution, because it�s a bit of a show stopping issue for us. To be honest the File Sharing setup in Mavericks has a lot of bugs that we�re only just discovering. For example the File Sharing �Connections� tab in Server.app won�t disconnect multiple users at once, and when you click on a user to disconnect them it will randomly choose another user sometimes. Also users will most of the time not disconnect from the server when they log off, it is only when the machine is shut down that the user is disconnected. An even bigger problem is that the AFP Server has real problems letting go of files, so am getting a lot of �File In Use� errors, even after machines are logged off and shutdown. Something we never had in Mountain Lion. The only way to fix it is to actually disable and then reenable �File Sharing�. I�m not sure why they felt the need to change anything in Mavericks as 'File Sharing' was working quite well in Mountain Lion. Cheers, Ben -- Ben Pirozzolo | Media Training Technician Faculty of Arts, IT & Media Apple Certified Technical Co-Ordinator (ACTC) Highlands College | PO Box 1000 |St Saviour | Jersey | JE4 9QA t. +44(0)1534 608645 | e. Ben.Pi...@highlands.ac.uk | w. www.highlands.ac.uk<http://www.highlands.ac.uk/> | This message (and any associated files) is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential, subject to copyright or constitutes a trade secret. If you are not the intended recipient you are hereby notified that any dissemination, copying or distribution of this message, or files associated with this message, is strictly prohibited. If you have received this message in error, please notify us immediately by replying to the message and deleting it from your computer, or via contacting the Highlands College switchboard on +44 (0)1534 608608. Messages sent to and from Highlands College may be monitored. Internet communications cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Therefore, Highlands College does not accept responsibility for any errors or omissions that are present in this messa! ge, or any attachment, that have arisen as a result of e-mail transmission. If verification is required, please request a hard-copy version. Any views or opinions presented are solely those of the author and do not necessarily represent those of the College or its affiliates. They may be subject to change without notice. _____________________________________________________ MacEnterprise, Inc http://www.macenterprise.org Subscription Options and Archives http://lists.psu.edu/archives/macenterprise.html |
| Re: A Long Shot but - AFP bugs in Mavericks Server causing Microsoft Word crashes, among other things.... | Mike Boylan | 06/12/13 07:43 | Ben,
This is also a long shot, but do you have a globally-writable .TemporaryItems folder at the root of the share hosting the home directories? - Mike > explains this, so this is a long shot but thought I’d ask. > > We’re testing new clients and Servers on Mavericks, with Golden Triangle > AD/OD, AFP Home Folders and latest versions of MS Office installed.> this the home folder is lost and doesn’t automatically reconnect so the > machine is useless and needs to be restarted. It happens randomly and there> is to copy it to the local machine’s Hard Drive, open it, change something > on it, resave it and copy it back to the network. A real pain. The only> this issue, and found a workaround/solution, because it’s a bit of a show > stopping issue for us.> we’re only just discovering. For example the File Sharing ‘Connections’ tab > in Server.app won’t disconnect multiple users at once, and when you click > on a user to disconnect them it will randomly choose another user> problems letting go of files, so am getting a lot of ‘File In Use’ errors, > even after machines are logged off and shutdown. Something we never had in> reenable ‘File Sharing’. I’m not sure why they felt the need to change |
| Re: A Long Shot but - AFP bugs in Mavericks Server causing Microsoft Word crashes, among other things.... | Mike Boylan | 06/12/13 07:44 | Oops. I said home directories, but meant at the root of the share hosting
the files. It doesn't necessarily have to be a network home location. |
| Re: A Long Shot but - AFP bugs in Mavericks Server causing Microsoft Word crashes, among other things.... | Pirozzolo, Ben | 06/12/13 08:44 | Hi Mike. Thanks for the quick response. Yes that folder is there and the
permissions are correct.
On 06/12/2013 3:44 pm, "Mike Boylan" <boy...@RMU.EDU> wrote:>>> explains this, so this is a long shot but thought I�d ask. >>> >>> We�re testing new clients and Servers on Mavericks, with Golden >>>Triangle>>> this the home folder is lost and doesn�t automatically reconnect so the >>> machine is useless and needs to be restarted. It happens randomly and>>> is to copy it to the local machine�s Hard Drive, open it, change >>>something>>> this issue, and found a workaround/solution, because it�s a bit of a >>>show >>> we�re only just discovering. For example the File Sharing>>> in Server.app won�t disconnect multiple users at once, and when you >>>click>>> problems letting go of files, so am getting a lot of �File In Use� >>>errors,>>> reenable �File Sharing�. I�m not sure why they felt the need to change |
| Re: A Long Shot but - AFP bugs in Mavericks Server causing Microsoft Word crashes, among other things.... | Gilbert Wilson | 06/12/13 09:26 | On Dec 6, 2013, at 4:14 AM, Pirozzolo, Ben <Ben.Pi...@HIGHLANDS.AC.UK> wrote:
> This is an odd problem, and wondered if anyone else was experiencing it. Annoyingly as far as I can see there is nothing in the Console logs that explains this, so this is a long shot but thought I’d ask. On the server side is afp logging enabled? To enable it run this command: % serveradmin settings afp:activityLog=yes The logs should appear in /Library/Logs/AppleFileService/ Gil Gilbert Wilson Systems Administrator The Omni Group +1 206-523-4152 +1 206-523-5896 (Fax) |
| Re: A Long Shot but - AFP bugs in Mavericks Server causing Microsoft Word crashes, among other things.... | Lessinger, Robert A. | 06/12/13 09:43 | Ben, does this happen when the file is saved as a .doc of as a .docx? Guessing .docx but it might not matter, I did see something like this a while ago, but using .doc was ok. ...and this doesn't happen to Pages does it?
--B. Sent from my iPhone > This message (and any associated files) is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential, subject to copyright or constitutes a trade secret. If you are not the intended recipient you are hereby notified that any dissemination, copying or distribution of this message, or files associated with this message, is strictly prohibited. If you have received this message in error, please notify us immediately by replying to the message and deleting it from your computer, or via contacting the Highlands College switchboard on +44 (0)1534 608608. Messages sent to and from Highlands College may be monitored. Internet communications cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Therefore, Highlands College does not accept responsibility for any errors or omissions that are present in this mes! |