|Portfolio performance graph won't load||Don||2/2/12 10:51 AM|
I love the performance graph that shows a daily snapshot of your
portfolio value but for the last few months it won't load at all for
me. Individual stock charts load fine but the one aggregate that I
care the most about will not. I've tried multiple browsers.
Does this work for anyone else?
|Re: Portfolio performance graph won't load||Karolina (Google Finance Product Manager)||2/2/12 2:59 PM|
We show charts for portfolios with up to 50 stocks in them. That might
the limit you're running into.
|Re: Portfolio performance graph won't load||Brooks||2/12/12 5:25 AM|
I have the same problem. My portfolio only has 7 equities, but it has
several years of transactions.
|Re: Portfolio performance graph won't load||John C Gilmour||2/12/12 5:28 AM|
Mine works. You might try, as a guess, deleting your browser cookies and cache.
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|Re: Portfolio performance graph won't load||Hari Raghavan||3/26/12 1:30 PM|
That's not it... he's tried different browsers, and I've tried multiple computers and also clearing cookies / cache. Most times, the green box ('Loading') appears for a couple of seconds but nothing ever shows up.
From time to time, it does load... but it seems very arbitrary and temperamental.
|Re: Portfolio performance graph won't load||Naz||4/11/12 1:49 AM|
Yeah me too...
In fact it's not just Google, I can't get any server to load the charts including Yahoo, adn CNN finance...!
It must be a larger issue...
|Re: Portfolio performance graph won't load||JD||5/3/12 8:55 AM|
Me too! I've contacted Google about it. It's really wasted some of my time... that I use for wasting time.
|Re: Portfolio performance graph won't load||Karolina (Google Finance team)||5/3/12 12:56 PM|
That sounds really frustrating, I'm sorry the charts are being so temperamental.
Naz, in your case it sounds like you might have flash disabled?
JD and everyone else who's having problems: Is it just the portfolio page that's problematic, or are you seeing issues with all charts?
|Re: Portfolio performance graph won't load||Bill Martin||5/4/12 7:20 AM|
I have 3 portfolios. Two work fine; the third (the biggest, with 43 stocks) never shows performance. Nothing erratic; the two always work while the biggest one never works. Same for Chrome, IE and Firefox.
|Re: Portfolio performance graph won't load||Jack||5/12/12 11:55 AM|
I have the same problem. It's just the portfolio page. All of my other charts load without a problem. I just cannot see the chart that displays my portfolio performance. The green "loading" box appears, and then nothing. I have had this problem on multiple computers and multiple browsers for months, so the problem is not with my system or browser. I have less than 50 stocks in my portfolio.
|Re: Portfolio performance graph won't load||Brandon||9/18/12 10:56 AM|
Unfortunately this doesn't seem to resolve my issue. I really think this is a computational limit due to the complexity of a portfolio (maybe a timeout issue?). My main portfolio has 23 holdings and 63 transactions dating back to 2002. The graph won't load. However, if I split the transactions into 3 separate portfolios (put the newest 20 transactions in portfolio A, middle 20 in B, last 23 in C), then in all 3 portfolios the chart will work. Alternatively, if I take my 63 transactions and delete the newest 30, the graph will load. If I take the 63 transactions and delete the oldest 30, the chart will load. It doesn't seem to be an issue with particular stocks or transactions, simply the total amount of data being processed.
It's also worth noting that even in my large main portfolio, the chart will show up maybe once every 20 refreshes, but the vast majority of the time I get the green "loading..." followed by a blank chart area. I really wish Google would resolve this issue...
On Friday, September 14, 2012 5:57:21 AM UTC-4, Phantum wrote:
Yes the performance graph works. I had a similar problem a while back and tracked it down to a problem with the transactions. I think it was because I had added a stock to watch using "edit portfolio", rather than editing transaction data. For example adding an index, where you just want to display it on the portfolio view. The performance did not work if I added stock without transactions. It works if you have a simple watch list with no transactions, but not if you mix stocks with transactions and no transactions.
|Re: Portfolio performance graph won't load||Phantum||9/18/12 11:15 AM|
Hmm, looking at my portfolio it is about 29 stocks with 307 transactions of which 173 are actually used in the net value plot and the others are transactions that are missing buy price quantity and other transaction data after I deleted them in the edit portfolio. It still draws the performance chart although every day the last point shows a jump of a few thousand extra so it is confused about something like the lack of dates in transactions... So I think it is more than a limit on the number of transactions for you.
When you export your portfolio and look at it in a spreadsheet do you have any incomplete transactions there? It could be when you split or edit the portfolio it cleans it up... Also did you try disabling the google flash player plugins in chrome:plugins and just use the adobe?
Sorry was not more help. I have found it very difficult to get support for google products like this unfortunately there is not much you can do. One time I managed to get some attention posting on the bug reports in the code development but I could never find where it was again...
|Re: Portfolio performance graph won't load||Brandon||9/19/12 10:05 AM|
Yes, upon exporting I have 5 incomplete transactions, but this doesn't appear to be a static number. Earlier this morning there were 22, yesterday afternoon there were 63, and yesterday night there were 43. Incomplete transactions seem to occur for any portfolio of mine, regardless of size or number of transactions. For instance --if I make a new portfolio with the lone transaction being a purchase of 1 share of AAPL one day ago, then export this transaction, I get 67 incomplete transactions followed by the real one. This appears to be a caching issue relating to how Google handles exports per user. I always (currently) have 69 rows of data (67 incomplete + 1 real + header, or 63 real+5 incomplete+header). This isn't a browser or local issue because I get the same result on my android phone. Still, it's worth noting that the performance chart works for my smaller portfolios even if there are incomplete transactions in the exports.
|Re: Portfolio performance graph won't load||Brandon Heyer||5/16/13 9:31 AM|
Try exporting your portfolio to csv, deleting any blank rows or rows that have random values in them (I had some rows that just had a price or qty and nothing else). Then delete your portfolio, create a new one and disable dividends. After that reimport with the cleaned up file. That may help.
On Thu, May 16, 2013 at 9:58 AM, tula sacra <tula...@gmail.com> wrote:
lost my portfolio graph few days ago,
|Re: Portfolio performance graph won't load||tula sacra||5/21/13 12:44 AM|
Thanks for suggestion.
However, I do not have any blank or otherwise erroneous rows in the exported csv.
|Re: Portfolio performance graph won't load||Brandon Heyer||5/24/13 9:52 PM|
The only other thing I could think of is to export the CSV, and import it symbol by symbol. You may have one symbol with a bad transaction, and this may help eliminate the issue, or at least zero in on it. Obviously, let the graph try to draw after each import.
On Wed, May 22, 2013 at 10:32 AM, Clark Magnuson <clarkm...@gmail.com> wrote:
|Re: Portfolio performance graph won't load||hatcr...@gmail.com||11/23/14 10:27 AM|
hi - also TMST is not able to be included in my portfolio. Not price data. Yahoo finance finds TMST just fine.............. (Timkin steel)
|Re: Portfolio performance graph won't load||Trevor Sutherland||4/20/15 8:30 PM|
I am having the same problem.I think the others are right about this being a computational error on Google's part.
I have 13 different stocks in my portfolio and 31 individual transactions going back to 2012. I added the last 3 transactions on the 14th of April and as of the 15th this chart has stopped working for me. It keeps saying that there is a problem with the flash plugin.
It will do individual stock charts just fine. Even my other watch lists portfolio's summary charts are just fine but my main one keeps failing.
I have been really frustrated by this problem since Google's performance chart has been the main way I keep track of my overall performance.
I have tried everything including re installing chrome. The problem is now affecting the whole Chrome experience for me because the crashing plugin affects other tabs which are open too.
I experience the same issue when I try to view my portfolio on Internet explorer too.
Does Google have any plans to fix this issue?