Windows 10 - not an administrator.

[David Monroe]

So I've found this program and it's awesome, it's exactly what I wanted.

I am a systems administrator and I'm a Linux guy at home, a slick FFMPEG front-end that's easy to use is a God-send for me because I want some of my users to have have it for converting video for Power Point presentations, etc....

Problem:

This thing works great when I'm logged in as an administrator on Windows 10, but when I'm logged in as a normal user (as my normal users are) it works up to the point of hitting the "Do It!" button, at which point it tries to call the command line and stops.

There is an easy-ish work-around for this.  I have configure the thing to "Show Command Line" I have the user open up a command prompt, hit the copy to clipboard button, then right-click the command window and bam!  It converts it.  I could train a monkey to do this, but the trained monkeys prefer to push the button.

Does anyone know a way to keep this work around from having to be used?  I've tried running in compatibility mode, that didn't do it.  I also tried the "copy the program directory to the root of C: and run it from there" trick that I have to do with the security camera software, still a no-go.  I'm fairly certain it's something to do with the way the command prompt is called (I tried putting the path to cmd in the script first command section), but I'm not a coder so I've not dug into the source or anything.  Basically everything works as a normal user except one link in the chain.

[BiggMatt]

I haven't had this problem. Was it installed as admin or just a user? There might be another reason. It has problems with non-ansi or utf8 characters in windows. Is pause on finish checked? Can you post the output please.

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[David Monroe]

It was installed as admin, users can't install on their own machines, we have the appdata directory locked down to prevent crypto-lockers from running in it.

If you're talking about copy-pasting the terminal output there is none.  The terminal acts like it's going to run then crashes.  I'll see if I can get some more info for you.

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[David Monroe]

Here we go, I made a video.  I used a nice out of copyright Looney Tunes video.

FYI - this was on my own computer, not the users.  I duplicated the problem exactly as I installed it under my own account, but I used my Norm L. User test account to try running it.  Again, it woks perfectly when I'm logged in, but as the user you can see the terminal attempts to pop up but dies.

https://goo.gl/photos/NcKuyBNSDcLLW9EQ9

[David Monroe]

Wow, sorry, that video looks horrible.  It looks fine in my album, it's at 1080, but not so good from the shortened link I shared.  Let me know if it's not good enough, I'll put it somewhere else.

[BiggMatt]

check the admin and user appdata path for the winff folder and see where cfg.xml is. It's probably trying to use the admin's appdata folder. If it is, i'll have to do some coding. Until then you may try the portable version

http://www.winpenpack.com/en/download.php?view.1093

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[BiggMatt]

I'll play with it this week

[David Monroe]

I figured it out on my own.

The place where I mentioned users couldn't do their own installs and we block execution from the appdata directory, well turns out this is setup to execute from the appdata directory.  I'm going to say it's on my side, but I'll also suggest changing the way this works would be a good idea, simply because locking down appdata is a good idea from a security standpoint.  (I'm still going to test the portable versoin)

Your advice to check the cfg.xml file is what helped me to find it (that looked fine BTW).  I found all the batch files that were generated by the output of the GUI next to it.  I tired running one and that's when the cause was discovered.

Here's the output if you're curious.  Thank you for being helpful even though in this case I wasted your time, unless you take the appdata suggestion seriously.

-----------------------------------------------------------------------------------

C:\Users\norm\AppData\Roaming\Winff>dir
 Volume in drive C is Windows8_OS
 Volume Serial Number is 98E8-8A29

 Directory of C:\Users\norm\AppData\Roaming\Winff

08/10/2016  06:36 PM    <DIR>          .
08/10/2016  06:36 PM    <DIR>          ..
08/10/2016  06:50 PM               371 cfg.xml
08/10/2016  06:29 PM               329 ff160810182933.bat
08/10/2016  06:34 PM               329 ff160810183432.bat
08/10/2016  06:36 PM               329 ff160810183604.bat
08/10/2016  06:36 PM               329 ff160810183612.bat
08/10/2016  06:25 PM            15,796 presets.xml
               6 File(s)         17,483 bytes
               2 Dir(s)  84,767,272,960 bytes free

C:\Users\norm\AppData\Roaming\Winff>notepad ff160810182933.bat

C:\Users\norm\AppData\Roaming\Winff>ff160810182933.bat
This program is blocked by group policy. For more information, contact your system administrator.

[BiggMatt]

I'll have to think about that

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[BiggMatt]

I've done corporate security before. Executing from a data directory is a security risk.

[David Monroe]

And I did work on it more last night, the portable version does it also.  I'm not much of a programmer but if you opt to leave it I may actually try to get it to run somewhere else.

I'm guessing I'm one of the first corporate guys to lock onto this for multi-user installations.  As it stand I think I'm going to make an exception for this software, I like it that much, but I do try to avoid exceptions.

(GoTo Meeting is the WORST thing to deal with after locking down AppData)

[BiggMatt]

no, just the first to block appdata, that i know of. That's one of the things that made it take off. An admin can redo the preset for their systems and the user doesn't have to know anything

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