user request_reset_password doesn't send mail

[Yebach]

Hello

I am using a normal web2py installation and all user features are working (also retrieve username) but the request reset password is not.

Any suggestions on what could be the problem

My auth.settings are

auth.settings.registration_requires_verification = False
auth.settings.registration_requires_approval = True
auth.settings.reset_password_requires_verification = True
auth.settings.remember_me_form=False

The redirect does't happen

Do I have to write my own request_password function or??

Thank You

best regards

[Anthony]

Is the Auth system otherwise able to send emails successfully?

[Vid Ogris]

It sends mail for retrieve username. 

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[Anthony]

Describe the exact workflow and exactly what you observe. Check db.auth_event to see if anything is logged. You can also add onvalidation and onaccept callbacks to see if they are getting executed.

Anthony

[Vid Ogris]

Hello

In auth_event the password reset is not logged while all other user activities (user logged in, user changed password) are. Where (in which controller) would I insert onvalidation and onaccept callbacks? 

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Lep pozdrav 

Vid Ogris

[Anthony]

On Friday, June 22, 2018 at 2:08:44 AM UTC-4, Yebach wrote:

Hello

In auth_event the password reset is not logged while all other user activities (user logged in, user changed password) are. Where (in which controller) would I insert onvalidation and onaccept callbacks? 

Each Auth action has auth.settings.[name_of_action]_onvalidation and auth.settings.[name_of_action]_onaccept settings, which are lists of callback functions (they take the associated form object as an argument).

Anyway, if there is no logged event, then it is not getting to the onaccept callback.

It would help if you could describe the exact workflow and what is happening. Try to do some debugging to figure out what code is being run (e.g., does auth.request_reset_password get called at all?).

Anthony