Re: [UX Book Club Denver] Digest for ux-bookclub-denver@googlegroups.com - 1 update in 1 topic

[Reid Benes]

We’ve looked extensively at both usertesting.com and userzoom. Overall we like usertesting because of the ease of getting panel members. But if you do your own recruiting - user zoom has some great features and is much easier for the participant to install the Chrome plugin.  usertesting still has the best video annotation interfaces. We’ve used the usertesting researchers to run tests and provide analysis. Pretty good if you don’t already have resources - but have been happy with their “client success” team. Both have significantly raised their prices. Use testing basically doubled theirs last year. We’re about to start our negotiations again :(

Reid

On Jun 3, 2016, at 12:59 AM, ux-bookcl...@googlegroups.com wrote:

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Online User Testing

Laurel Malenke <lau...@superhumane.com>: Jun 02 08:04AM -0700 Hey Guys   Just wondering if anyone has had success with any other firms besides Usertesting.com?   What did you like/dislike about them?   Laurel       --   This email is private. If it wasn't intended for you, please delete it and let me know.

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