"Making TCP connection..." or "Waiting for server response..."

[milka...@gmail.com]

Hello,

I purchased BTGUARD about a week ago. It worked all last week, and since it has not. I did something early on that actually stopped me from being able to access the internet. The wifi would be connected and the computer thought I had internet connection, but I could not access the web with any browser. Now it says either "Waiting for server response..." or "Making TCP connection..." I use Tunnelblick as the client.

Config:

client

dev tun

proto tcp

remote vpn.btguard.com 1194

resolv-retry infinite

nobind

persist-key

persist-tun

ca btguard.ca.crt

;comp-lzo

verb 3

mute 3

auth-user-pass

mute-replay-warnings

float

reneg-sec 0

Log:

There is no log file for OpenVPN...

[jkbull...gmail.com]

You need to contact your VPN service provider, BTGuard.

That is the organization which gave you your configuration files, and perhaps a username and password, and to which you are probably paying a fee for VPN service. For more information, please see  Getting VPN Service.

Tunnelblick is just the free software that many VPN service providers recommend or supply to their customers. We do not provide VPN service, just software.