Tunnelblick error message: DNS is not working, VPN not configured correctly - tried connecting the VPN with and without “set nameserver” selected but didn’t make a difference. Still getting the error message.
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Lee Williams
Nov 11, 2017, 2:12:15 PM11/11/17
to tunnelblick-discuss
Tunnelblick error message: DNS is not working, VPN not configured correctly - tried connecting the VPN with and without “set nameserver” selected, as recommended, but didn’t make a difference. Still getting the error message.
I am not super computer savvy, so I won't be offended by a little hand-holding. :)
Tunnelblick developer
Nov 11, 2017, 2:14:11 PM11/11/17
to tunnelblick-discuss
Please follow the instructions at Read Before You Post to get the info needed to diagnose problems and then post that info.
Lee Williams
Nov 11, 2017, 2:34:46 PM11/11/17
to tunnelbli...@googlegroups.com
*Tunnelblick: OS X 10.11.6; Tunnelblick 3.7.5beta01 (build 4910); prior version 3.7.4beta01 (build 4890); Admin user
git commit 99fbb3fd46c44af6f27cd1317e1122253cf5ccac
Configuration US California
"Sanitized" condensed configuration file for /Library/Application Support/Tunnelblick/Shared/US California.tblk:
client
dev tun
proto udp
remote us-california.privateinternetaccess.com 1194
resolv-retry infinite
nobind
persist-key
persist-tun
ca ca.crt
tls-client
remote-cert-tls server
auth-user-pass
comp-lzo
verb 1
reneg-sec 0
crl-verify crl.pem
================================================================================
Non-Apple kexts that are loaded:
Index Refs Address Size Wired Name (Version) UUID <Linked Against>
================================================================================
There are no unusual files in US California.tblk
================================================================================
Configuration preferences:
autoConnect = 1
-onSystemStart = 0
useDNS = 1
-keychainHasUsernameAndPassword = 1
-keepConnected = 1
-lastConnectionSucceeded = 1
================================================================================
Wildcard preferences:
================================================================================
Program preferences:
skipWarningThatIPANotFetchedBeforeConnection = 1
skipWarningThatIPAddressDidNotChangeAfterConnection = 1
skipWarningThatInternetIsNotReachable = 1
placeIconInStandardPositionInStatusBar = 1
launchAtNextLogin = 1
notOKToCheckThatIPAddressDidNotChangeAfterConnection = 0
tunnelblickVersionHistory = (
"3.7.5beta01 (build 4910)",
"3.7.4beta01 (build 4890)",
"3.7.3beta03 (build 4870)",
"3.7.3beta02 (build 4861)",
"3.6.10beta04 (build 4730)",
"3.7.2beta03 (build 4840)",
"3.7.2beta02 (build 4830)",
"3.7.1beta02 (build 4810)",
"3.7.1beta01 (build 4800)",
"3.6.10beta06 (build 4750)"
)
lastLaunchTime = 531957907.472744
lastLanguageAtLaunchWasRTL = 0
connectionWindowDisplayCriteria = showWhenConnecting
maxLogDisplaySize = 102400
lastConnectedDisplayName = US California
keyboardShortcutIndex = 1
updateCheckAutomatically = 1
NSWindow Frame SettingsSheetWindow = 321 332 829 524 0 0 1440 877
NSWindow Frame ConnectingWindow = 525 518 389 187 0 0 1440 877
NSWindow Frame SUStatusFrame = 520 562 400 129 0 0 1440 877
NSWindow Frame SUUpdateAlert = 410 364 620 392 0 0 1440 877
detailsWindowFrameVersion = 4910
detailsWindowFrame = {{260, 307}, {920, 468}}
detailsWindowLeftFrame = {{0, 0}, {165, 350}}
detailsWindowViewIndex = 0
detailsWindowConfigurationsTabIdentifier = settings
leftNavSelectedDisplayName = US California
AdvancedWindowTabIdentifier = connectingAndDisconnecting
haveDealtWithOldTunTapPreferences = 1
haveDealtWithOldLoginItem = 1
SUEnableAutomaticChecks = 1
SUFeedURL = https://www.tunnelblick.net/appcast-b.rss
SUScheduledCheckInterval = 86400
SUSendProfileInfo = 1
SUAutomaticallyUpdate = 0
SULastCheckTime = 2017-11-09 22:05:09 +0000
SULastProfileSubmissionDate = 2017-11-09 16:47:01 +0000
SUHasLaunchedBefore = 1
WebKitDefaultFontSize = 11
WebKitStandardFont = .AppleSystemUIFont
askedUserIfOKToCheckThatIPAddressDidNotChangeAfterConnection = 1
haveDealtWithSparkle1dot5b6 = 1
tunnelblickdHash = bc678b94a69519c5c5f3d478603626d20954fa2683816f8e12256a1986b8683a
tunnelblickdPlistHash = ce400d395d1801b003398461b5420021f4d591822783a04b79b2f43956d28620
updateAutomatically = 0
updateSendProfileInfo = 1
================================================================================
Tunnelblick Log:
2017-11-11 11:25:09 *Tunnelblick: openvpnstart starting OpenVPN
*Tunnelblick: OS X 10.11.6; Tunnelblick 3.7.5beta01 (build 4910); prior version 3.7.4beta01 (build 4890)
2017-11-11 11:25:09 *Tunnelblick: Attempting connection with US California; Set nameserver = 769; monitoring connection
2017-11-11 11:25:09 *Tunnelblick: openvpnstart start US\ California.tblk 1337 769 0 3 0 1065264 -ptADGNWradsgnw 2.3.18-openssl-1.0.2m
2017-11-11 11:25:10 *Tunnelblick: openvpnstart log:
OpenVPN started successfully. Command used to start OpenVPN (one argument per displayed line):
/Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.3.18-openssl-1.0.2m/openvpn
--daemon
--log
/Library/Application Support/Tunnelblick/Logs/-SLibrary-SApplication Support-STunnelblick-SShared-SUS California.tblk-SContents-SResources-Sconfig.ovpn.769_0_3_0_1065264.1337.openvpn.log
--cd
/Library/Application Support/Tunnelblick/Shared/US California.tblk/Contents/Resources
--setenv
IV_GUI_VER
"net.tunnelblick.tunnelblick 4910 3.7.5beta01 (build 4910)"
--verb
3
--config
/Library/Application Support/Tunnelblick/Shared/US California.tblk/Contents/Resources/config.ovpn
--verb
3
--cd
/Library/Application Support/Tunnelblick/Shared/US California.tblk/Contents/Resources
--management
127.0.0.1
1337
--management-query-passwords
--management-hold
--script-security
2
--up
/Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh -9 -d -f -m -w -ptADGNWradsgnw
--down
/Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh -9 -d -f -m -w -ptADGNWradsgnw
2017-11-11 11:25:09 OpenVPN 2.3.18 x86_64-apple-darwin [SSL (OpenSSL)] [LZO] [PKCS11] [MH] [IPv6] built on Nov 2 2017
2017-11-11 11:25:09 library versions: OpenSSL 1.0.2m 2 Nov 2017, LZO 2.10
2017-11-11 11:25:09 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:1337
2017-11-11 11:25:09 Need hold release from management interface, waiting...
2017-11-11 11:25:10 *Tunnelblick: Established communication with OpenVPN
2017-11-11 11:25:10 *Tunnelblick: Obtained VPN username and password from the Keychain
2017-11-11 11:25:10 MANAGEMENT: Client connected from [AF_INET]127.0.0.1:1337
2017-11-11 11:25:10 MANAGEMENT: CMD 'pid'
2017-11-11 11:25:10 MANAGEMENT: CMD 'state on'
2017-11-11 11:25:10 MANAGEMENT: CMD 'state'
2017-11-11 11:25:10 MANAGEMENT: CMD 'bytecount 1'
2017-11-11 11:25:10 MANAGEMENT: CMD 'hold release'
2017-11-11 11:25:10 MANAGEMENT: CMD 'username "Auth" "p5714957"'
2017-11-11 11:25:10 MANAGEMENT: CMD 'password [...]'
2017-11-11 11:25:10 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
2017-11-11 11:25:10 Socket Buffers: R=[196724->196724] S=[9216->9216]
2017-11-11 11:25:10 MANAGEMENT: >STATE:1510428310,RESOLVE,,,
2017-11-11 11:25:10 UDPv4 link local: [undef]
2017-11-11 11:25:10 UDPv4 link remote: [AF_INET]198.8.80.196:1194
2017-11-11 11:25:10 MANAGEMENT: >STATE:1510428310,WAIT,,,
2017-11-11 11:25:10 MANAGEMENT: >STATE:1510428310,AUTH,,,
2017-11-11 11:25:10 TLS: Initial packet from [AF_INET]198.8.80.196:1194, sid=cb9043f8 a4667bf5
2017-11-11 11:25:10 WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this
2017-11-11 11:25:10 CRL CHECK OK: C=US, ST=OH, L=Columbus, O=Private Internet Access, CN=Private Internet Access CA, emailAddress=sec...@privateinternetaccess.com
2017-11-11 11:25:10 VERIFY OK: depth=1, C=US, ST=OH, L=Columbus, O=Private Internet Access, CN=Private Internet Access CA, emailAddress=sec...@privateinternetaccess.com
2017-11-11 11:25:10 Validating certificate key usage
2017-11-11 11:25:10 ++ Certificate has key usage 00a0, expects 00a0
2017-11-11 11:25:10 VERIFY KU OK
2017-11-11 11:25:10 Validating certificate extended key usage
2017-11-11 11:25:10 ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication
2017-11-11 11:25:10 VERIFY EKU OK
2017-11-11 11:25:10 CRL CHECK OK: C=US, ST=CA, L=LosAngeles, O=Private Internet Access, OU=Private Internet Access, CN=c9db94443ca88f9f5bb4bf98fffe1877, name=c9db94443ca88f9f5bb4bf98fffe1877
2017-11-11 11:25:10 VERIFY OK: depth=0, C=US, ST=CA, L=LosAngeles, O=Private Internet Access, OU=Private Internet Access, CN=c9db94443ca88f9f5bb4bf98fffe1877, name=c9db94443ca88f9f5bb4bf98fffe1877
2017-11-11 11:25:10 Data Channel Encrypt: Cipher 'BF-CBC' initialized with 128 bit key
2017-11-11 11:25:10 WARNING: INSECURE cipher with block size less than 128 bit (64 bit). This allows attacks like SWEET32. Mitigate by using a --cipher with a larger block size (e.g. AES-256-CBC).
2017-11-11 11:25:10 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
2017-11-11 11:25:10 Data Channel Decrypt: Cipher 'BF-CBC' initialized with 128 bit key
2017-11-11 11:25:10 WARNING: INSECURE cipher with block size less than 128 bit (64 bit). This allows attacks like SWEET32. Mitigate by using a --cipher with a larger block size (e.g. AES-256-CBC).
2017-11-11 11:25:10 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
2017-11-11 11:25:10 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 1024 bit RSA
2017-11-11 11:25:10 [c9db94443ca88f9f5bb4bf98fffe1877] Peer Connection Initiated with [AF_INET]198.8.80.196:1194
2017-11-11 11:25:11 MANAGEMENT: >STATE:1510428311,GET_CONFIG,,,
2017-11-11 11:25:12 SENT CONTROL [c9db94443ca88f9f5bb4bf98fffe1877]: 'PUSH_REQUEST' (status=1)
2017-11-11 11:25:12 PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 209.222.18.222,dhcp-option DNS 209.222.18.218,ping 10,comp-lzo no,route 10.44.10.1,topology net30,ifconfig 10.44.10.6 10.44.10.5,auth-token PCu0zhI8AFiT/OvYq3Qye8gBIOP4VPEX1qUYagpGTiQ='
2017-11-11 11:25:12 OPTIONS IMPORT: timers and/or timeouts modified
2017-11-11 11:25:12 OPTIONS IMPORT: LZO parms modified
2017-11-11 11:25:12 OPTIONS IMPORT: --ifconfig/up options modified
2017-11-11 11:25:12 OPTIONS IMPORT: route options modified
2017-11-11 11:25:12 OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
2017-11-11 11:25:12 Opened utun device utun0
2017-11-11 11:25:12 do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
2017-11-11 11:25:12 MANAGEMENT: >STATE:1510428312,ASSIGN_IP,,10.44.10.6,
2017-11-11 11:25:12 /sbin/ifconfig utun0 delete
ifconfig: ioctl (SIOCDIFADDR): Can't assign requested address
2017-11-11 11:25:12 NOTE: Tried to delete pre-existing tun/tap instance -- No Problem if failure
2017-11-11 11:25:12 /sbin/ifconfig utun0 10.44.10.6 10.44.10.5 mtu 1500 netmask 255.255.255.255 up
2017-11-11 11:25:12 /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh -9 -d -f -m -w -ptADGNWradsgnw utun0 1500 1542 10.44.10.6 10.44.10.5 init
**********************************************
Start of output from client.up.tunnelblick.sh
Retrieved from OpenVPN: name server(s) [ 209.222.18.222 209.222.18.218 ], search domain(s) [ ] and SMB server(s) [ ] and using default domain name [ openvpn ]
Not aggregating ServerAddresses because running on OS X 10.6 or higher
Setting search domains to 'openvpn' because running under OS X 10.6 or higher and the search domains were not set manually (or are allowed to be changed) and 'Prepend domain name to search domains' was not selected
Saved the DNS and SMB configurations so they can be restored
Changed DNS ServerAddresses setting from '192.168.1.254' to '209.222.18.222 209.222.18.218'
Changed DNS SearchDomains setting from '' to 'openvpn'
Changed DNS DomainName setting from 'attlocal.net' to 'openvpn'
Did not change SMB NetBIOSName setting of ''
Did not change SMB Workgroup setting of ''
Did not change SMB WINSAddresses setting of ''
DNS servers '209.222.18.222 209.222.18.218' will be used for DNS queries when the VPN is active
NOTE: The DNS servers do not include any free public DNS servers known to Tunnelblick. This may cause DNS queries to fail or be intercepted or falsified even if they are directed through the VPN. Specify only known public DNS servers or DNS servers located on the VPN network to avoid such problems.
Flushed the DNS cache via dscacheutil
/usr/sbin/discoveryutil not present. Not flushing the DNS cache via discoveryutil
Notified mDNSResponder that the DNS cache was flushed
Setting up to monitor system configuration with process-network-changes
End of output from client.up.tunnelblick.sh
**********************************************
2017-11-11 11:25:16 *Tunnelblick: No 'connected.sh' script to execute
2017-11-11 11:25:16 /sbin/route add -net 198.8.80.196 192.168.1.254 255.255.255.255
add net 198.8.80.196: gateway 192.168.1.254
2017-11-11 11:25:16 /sbin/route add -net 0.0.0.0 10.44.10.5 128.0.0.0
add net 0.0.0.0: gateway 10.44.10.5
2017-11-11 11:25:16 /sbin/route add -net 128.0.0.0 10.44.10.5 128.0.0.0
add net 128.0.0.0: gateway 10.44.10.5
2017-11-11 11:25:16 MANAGEMENT: >STATE:1510428316,ADD_ROUTES,,,
2017-11-11 11:25:16 /sbin/route add -net 10.44.10.1 10.44.10.5 255.255.255.255
add net 10.44.10.1: gateway 10.44.10.5
2017-11-11 11:25:16 Initialization Sequence Completed
2017-11-11 11:25:16 MANAGEMENT: >STATE:1510428316,CONNECTED,SUCCESS,10.44.10.6,198.8.80.196
2017-11-11 11:25:21 *Tunnelblick process-network-changes: A system configuration change was ignored
2017-11-11 11:25:41 *Tunnelblick: This computer's apparent public IP address changed from 107.213.154.132 before connection to 173.244.48.156 after connection
2017-11-11 11:31:55 CRL CHECK OK: C=US, ST=OH, L=Columbus, O=Private Internet Access, CN=Private Internet Access CA, emailAddress=sec...@privateinternetaccess.com
2017-11-11 11:31:55 VERIFY OK: depth=1, C=US, ST=OH, L=Columbus, O=Private Internet Access, CN=Private Internet Access CA, emailAddress=sec...@privateinternetaccess.com
2017-11-11 11:31:55 Validating certificate key usage
2017-11-11 11:31:55 ++ Certificate has key usage 00a0, expects 00a0
2017-11-11 11:31:55 VERIFY KU OK
2017-11-11 11:31:55 Validating certificate extended key usage
2017-11-11 11:31:55 ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication
2017-11-11 11:31:55 VERIFY EKU OK
2017-11-11 11:31:55 CRL CHECK OK: C=US, ST=CA, L=LosAngeles, O=Private Internet Access, OU=Private Internet Access, CN=c9db94443ca88f9f5bb4bf98fffe1877, name=c9db94443ca88f9f5bb4bf98fffe1877
2017-11-11 11:31:55 VERIFY OK: depth=0, C=US, ST=CA, L=LosAngeles, O=Private Internet Access, OU=Private Internet Access, CN=c9db94443ca88f9f5bb4bf98fffe1877, name=c9db94443ca88f9f5bb4bf98fffe1877
2017-11-11 11:31:55 Data Channel Encrypt: Cipher 'BF-CBC' initialized with 128 bit key
2017-11-11 11:31:55 WARNING: INSECURE cipher with block size less than 128 bit (64 bit). This allows attacks like SWEET32. Mitigate by using a --cipher with a larger block size (e.g. AES-256-CBC).
2017-11-11 11:31:55 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
2017-11-11 11:31:55 Data Channel Decrypt: Cipher 'BF-CBC' initialized with 128 bit key
2017-11-11 11:31:55 WARNING: INSECURE cipher with block size less than 128 bit (64 bit). This allows attacks like SWEET32. Mitigate by using a --cipher with a larger block size (e.g. AES-256-CBC).
2017-11-11 11:31:55 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
2017-11-11 11:31:55 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 1024 bit RSA
================================================================================
"Sanitized" full configuration file
client
dev tun
proto udp
remote us-california.privateinternetaccess.com 1194
resolv-retry infinite
nobind
persist-key
persist-tun
ca ca.crt
tls-client
remote-cert-tls server
auth-user-pass
comp-lzo
verb 1
reneg-sec 0
crl-verify crl.pem
================================================================================
ifconfig output:
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
options=3<RXCSUM,TXCSUM>
inet6 ::1 prefixlen 128
inet 127.0.0.1 netmask 0xff000000
inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
nd6 options=1<PERFORMNUD>
gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
stf0: flags=0<> mtu 1280
en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
options=10b<RXCSUM,TXCSUM,VLAN_HWTAGGING,AV>
ether 3c:07:54:48:49:3d
media: autoselect (none)
status: inactive
en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
ether b8:8d:12:35:e1:e0
inet 192.168.1.66 netmask 0xffffff00 broadcast 192.168.1.255
media: autoselect
status: active
en2: flags=963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX> mtu 1500
options=60<TSO4,TSO6>
ether d2:00:1b:1b:dd:40
media: autoselect <full-duplex>
status: inactive
fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 4078
lladdr a4:b1:97:ff:fe:b1:bd:d4
media: autoselect <full-duplex>
status: inactive
p2p0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> mtu 2304
ether 0a:8d:12:35:e1:e0
media: autoselect
status: inactive
bridge0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
options=63<RXCSUM,TXCSUM,TSO4,TSO6>
ether 3e:07:54:84:a9:00
Configuration:
id 0:0:0:0:0:0 priority 0 hellotime 0 fwddelay 0
maxage 0 holdcnt 0 proto stp maxaddr 100 timeout 1200
root id 0:0:0:0:0:0 priority 0 ifcost 0 port 0
ipfilter disabled flags 0x2
member: en2 flags=3<LEARNING,DISCOVER>
ifmaxaddr 0 port 6 priority 0 path cost 0
media: <unknown type>
status: inactive
utun0: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 1500
inet 10.44.10.6 --> 10.44.10.5 netmask 0xffffffff
================================================================================
Console Log:
2017-11-11 10:44:15 Tunnelblick[2301] runTunnelblickd: no data available from tunnelblickd socket; sleeping 5.000000 seconds...
2017-11-11 10:44:20 Tunnelblick[2301] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-US California' account = 'username'
2017-11-11 10:44:21 Tunnelblick[2301] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-US California' account = 'password'
2017-11-11 10:45:31 Tunnelblick[2301] currentIPInfo(Name): IP address info could not be fetched within 35.4 seconds; the error was 'Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo={NSUnderlyingError=0x7f956d20c340 {Error Domain=kCFErrorDomainCFNetwork Code=-1001 "The request timed out." UserInfo={NSErrorFailingURLStringKey=https://tunnelblick.net/ipinfo, NSErrorFailingURLKey=https://tunnelblick.net/ipinfo, _kCFStreamErrorCodeKey=-2102, _kCFStreamErrorDomainKey=4, NSLocalizedDescription=The request timed out.}}, NSErrorFailingURLStringKey=https://tunnelblick.net/ipinfo, NSErrorFailingURLKey=https://tunnelblick.net/ipinfo, _kCFStreamErrorDomainKey=4, _kCFStreamErrorCodeKey=-2102, NSLocalizedDescription=The request timed out.}'; the response was '(null)'
2017-11-11 10:55:53 Tunnelblick[2301] startDisconnectingUserKnows: while already disconnecting 'US California'; OpenVPN state = 'DISCONNECTING'
2017-11-11 10:56:15 Tunnelblick[2301] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-US California' account = 'username'
2017-11-11 10:56:15 Tunnelblick[2301] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-US California' account = 'password'
2017-11-11 10:57:02 Tunnelblick[2301] currentIPInfo(Name): IP address info could not be fetched within 35.5 seconds; the error was 'Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo={NSUnderlyingError=0x7f956d02f8e0 {Error Domain=kCFErrorDomainCFNetwork Code=-1001 "The request timed out." UserInfo={NSErrorFailingURLStringKey=https://tunnelblick.net/ipinfo, NSErrorFailingURLKey=https://tunnelblick.net/ipinfo, _kCFStreamErrorCodeKey=-2102, _kCFStreamErrorDomainKey=4, NSLocalizedDescription=The request timed out.}}, NSErrorFailingURLStringKey=https://tunnelblick.net/ipinfo, NSErrorFailingURLKey=https://tunnelblick.net/ipinfo, _kCFStreamErrorDomainKey=4, _kCFStreamErrorCodeKey=-2102, NSLocalizedDescription=The request timed out.}'; the response was '(null)'
2017-11-11 11:25:10 Tunnelblick[2301] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-US California' account = 'username'
2017-11-11 11:25:10 Tunnelblick[2301] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-US California' account = 'password'
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Tunnelblick developer
Nov 11, 2017, 2:41:48 PM11/11/17
to tunnelblick-discuss
You need to contact your VPN service provider, apparently "Private Internet Access". That is the organization which gave you your configuration files, and perhaps a username and password, and to which you are probably paying a fee for VPN service. For more information, please see Getting VPN Service.
Tunnelblick is just the free software that many VPN service providers recommend or supply to their customers. We do not provide VPN service, just software.
Lee Williams
Nov 11, 2017, 2:44:03 PM11/11/17
to tunnelbli...@googlegroups.com
ok, thank you
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