No longer Resolves Domain Name

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nigel.w...@gmail.com

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Oct 8, 2017, 6:11:14 AM10/8/17
to tunnelblick-discuss
Hey guys. TB has stopped "resolving domain name" and won't connect. Have tried two different config files, both of which worked yesterday. Ensured everything on "before you post" was done.
Any ideas? This stuff is WAY beyond my understanding... any help greatly appreciated.


*Tunnelblick: OS X 10.12.6; Tunnelblick 3.7.2a (build 4851); Admin user
git commit f4272d39fa0e2c16b1fbb00c2aaa96719526485c


Configuration Trust.Zone-United-States (1)

"Sanitized" condensed configuration file for /Users/nigel/Library/Application Support/Tunnelblick/Configurations/Trust.Zone-United-States (1).tblk:

dev tun
proto tcp
remote us.trust.zone 443
cipher AES-256-CBC
auth SHA512
resolv-retry infinite
nobind
persist-key
client
verb 3
auth-user-pass
verify-x509-name vpn.trust.zone name
dhcp-option DNS 109.236.87.2
dhcp-option DNS 144.217.75.55
<ca>
[Security-related line(s) omitted]
</ca>
<cert>
[Security-related line(s) omitted]
</cert>
<key>
[Security-related line(s) omitted]
</key>


================================================================================

Non-Apple kexts that are loaded:

Index Refs Address            Size       Wired      Name (Version) UUID <Linked Against>
  140    0 0xffffff7f838b8000 0x7000     0x7000     com.parallels.virtualsound (1.0.36 36) E9131806-D073-8482-AC46-B4AAE55EA6FE <111 5 4 3 1>
  152    0 0xffffff7f838bf000 0x6000     0x6000     com.trusteer.wado-d (1609.63) 7BB1349C-F4E4-3745-BC47-60277677B7C5 <7 5 4 3 2 1>

================================================================================

There are no unusual files in Trust.Zone-United-States (1).tblk

================================================================================

Configuration preferences:

-keychainHasUsernameAndPassword = 1
-lastConnectionSucceeded = 0

================================================================================

Wildcard preferences:


================================================================================

Program preferences:

launchAtNextLogin = 1
notOKToCheckThatIPAddressDidNotChangeAfterConnection = 0
askedUserIfOKToCheckThatIPAddressDidNotChangeAfterConnection = 1
tunnelblickVersionHistory = (
    "3.7.2a (build 4851)"
)
lastLaunchTime = 529146416.850074
lastLanguageAtLaunchWasRTL = 0
connectionWindowDisplayCriteria = showWhenConnecting
maxLogDisplaySize = 102400
lastConnectedDisplayName = Trust.Zone-United-States (1)
keyboardShortcutIndex = 1
updateCheckAutomatically = 1
updateSendProfileInfo = 1
NSWindow Frame SettingsSheetWindow = 238 0 829 524 0 0 1440 877 
NSWindow Frame ConnectingWindow = 503 517 389 187 0 0 1440 877 
detailsWindowFrameVersion = 4851
detailsWindowFrame = {{267, 137}, {920, 468}}
detailsWindowLeftFrame = {{0, 0}, {256, 350}}
detailsWindowViewIndex = 0
detailsWindowConfigurationsTabIdentifier = settings
leftNavSelectedDisplayName = Trust.Zone-United-States (1)
AdvancedWindowTabIdentifier = connectingAndDisconnecting
haveDealtWithSparkle1dot5b6 = 1
haveDealtWithOldTunTapPreferences = 1
haveDealtWithOldLoginItem = 1
SUEnableAutomaticChecks = 1
SUScheduledCheckInterval = 86400
SUSendProfileInfo = 1
SULastCheckTime = 2017-10-08 09:06:57 +0000
SULastProfileSubmissionDate = 2017-10-05 21:23:03 +0000
SUHasLaunchedBefore = 1
WebKitDefaultFontSize = 16
WebKitStandardFont = Times

================================================================================

Tunnelblick Log:

*Tunnelblick: OS X 10.12.6; Tunnelblick 3.7.2a (build 4851)
2017-10-08 10:14:56 *Tunnelblick: Attempting connection with Trust.Zone-United-States (1) using shadow copy; Set nameserver = 769; monitoring connection
2017-10-08 10:14:56 *Tunnelblick: openvpnstart start Trust.Zone-United-States\ (1).tblk 1337 769 0 1 0 1065264 -ptADGNWradsgnw 2.3.18-openssl-1.0.2k
2017-10-08 10:14:56 *Tunnelblick: openvpnstart log:
     OpenVPN started successfully. Command used to start OpenVPN (one argument per displayed line):
     
          /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.3.18-openssl-1.0.2k/openvpn
          --daemon
          --log
          /Library/Application Support/Tunnelblick/Logs/-SUsers-Snigel-SLibrary-SApplication Support-STunnelblick-SConfigurations-STrust.Zone--United--States (1).tblk-SContents-SResources-Sconfig.ovpn.769_0_1_0_1065264.1337.openvpn.log
          --cd
          /Library/Application Support/Tunnelblick/Users/nigel/Trust.Zone-United-States (1).tblk/Contents/Resources
          --verb
          3
          --config
          /Library/Application Support/Tunnelblick/Users/nigel/Trust.Zone-United-States (1).tblk/Contents/Resources/config.ovpn
          --verb
          3
          --cd
          /Library/Application Support/Tunnelblick/Users/nigel/Trust.Zone-United-States (1).tblk/Contents/Resources
          --management
          127.0.0.1
          1337
          --management-query-passwords
          --management-hold
          --script-security
          2
          --up
          /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh -9 -d -f -m -w -ptADGNWradsgnw
          --down
          /Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh -9 -d -f -m -w -ptADGNWradsgnw

2017-10-08 10:14:56 OpenVPN 2.3.18 x86_64-apple-darwin [SSL (OpenSSL)] [LZO] [PKCS11] [MH] [IPv6] built on Sep 26 2017
2017-10-08 10:14:56 library versions: OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09
2017-10-08 10:14:56 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:1337
2017-10-08 10:14:56 Need hold release from management interface, waiting...
2017-10-08 10:14:56 MANAGEMENT: Client connected from [AF_INET]127.0.0.1:1337
2017-10-08 10:14:56 *Tunnelblick: openvpnstart starting OpenVPN
2017-10-08 10:14:56 *Tunnelblick: Established communication with OpenVPN
2017-10-08 10:14:56 *Tunnelblick: Obtained VPN username and password from the Keychain
2017-10-08 10:14:56 MANAGEMENT: CMD 'pid'
2017-10-08 10:14:56 MANAGEMENT: CMD 'state on'
2017-10-08 10:14:56 MANAGEMENT: CMD 'state'
2017-10-08 10:14:56 MANAGEMENT: CMD 'bytecount 1'
2017-10-08 10:14:56 MANAGEMENT: CMD 'hold release'
2017-10-08 10:14:56 MANAGEMENT: CMD 'username "Auth" "XXXX"'
2017-10-08 10:14:56 MANAGEMENT: CMD 'password [...]'
2017-10-08 10:14:56 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
2017-10-08 10:14:56 Socket Buffers: R=[131072->131072] S=[131072->131072]
2017-10-08 10:14:56 MANAGEMENT: >STATE:1507454096,RESOLVE,,,
2017-10-08 10:15:03 RESOLVE: Cannot resolve host address: us.trust.zone: nodename nor servname provided, or not known
2017-10-08 10:15:03 MANAGEMENT: >STATE:1507454103,RESOLVE,,,
2017-10-08 10:15:03 RESOLVE: Cannot resolve host address: us.trust.zone: nodename nor servname provided, or not known
2017-10-08 10:15:08 RESOLVE: Cannot resolve host address: us.trust.zone: nodename nor servname provided, or not known
2017-10-08 10:15:13 RESOLVE: Cannot resolve host address: us.trust.zone: nodename nor servname provided, or not known
2017-10-08 10:15:18 RESOLVE: Cannot resolve host address: us.trust.zone: nodename nor servname provided, or not known
2017-10-08 10:15:23 RESOLVE: Cannot resolve host address: us.trust.zone: nodename nor servname provided, or not known
2017-10-08 10:15:28 RESOLVE: Cannot resolve host address: us.trust.zone: nodename nor servname provided, or not known
2017-10-08 10:15:33 RESOLVE: Cannot resolve host address: us.trust.zone: nodename nor servname provided, or not known
2017-10-08 10:15:38 RESOLVE: Cannot resolve host address: us.trust.zone: nodename nor servname provided, or not known
2017-10-08 10:15:43 RESOLVE: Cannot resolve host address: us.trust.zone: nodename nor servname provided, or not known
2017-10-08 10:15:48 RESOLVE: Cannot resolve host address: us.trust.zone: nodename nor servname provided, or not known
2017-10-08 10:16:00 RESOLVE: Cannot resolve host address: us.trust.zone: nodename nor servname provided, or not known
2017-10-08 10:16:05 RESOLVE: Cannot resolve host address: us.trust.zone: nodename nor servname provided, or not known
2017-10-08 10:16:11 RESOLVE: Cannot resolve host address: us.trust.zone: nodename nor servname provided, or not known
2017-10-08 10:16:16 RESOLVE: Cannot resolve host address: us.trust.zone: nodename nor servname provided, or not known
2017-10-08 10:16:18 *Tunnelblick: Disconnecting; notification window disconnect button pressed
2017-10-08 10:16:18 *Tunnelblick: No 'pre-disconnect.sh' script to execute
2017-10-08 10:16:18 *Tunnelblick: Disconnecting using 'kill'
2017-10-08 10:16:18 RESOLVE: signal received during DNS resolution attempt
2017-10-08 10:16:18 SIGTERM[hard,init_instance] received, process exiting
2017-10-08 10:16:18 MANAGEMENT: >STATE:1507454178,EXITING,init_instance,,
2017-10-08 10:16:19 *Tunnelblick: No 'post-disconnect.sh' script to execute
2017-10-08 10:16:19 *Tunnelblick: Expected disconnection occurred.

================================================================================

"Sanitized" full configuration file

###############################################################################
# OpenVPN 2.0 Sample Configuration File
# !!! AUTO-GENERATED  !!!
# !!! YOU HAVE TO REVIEW IT BEFORE USE AND MODIFY IT AS NECESSARY !!!
# This configuration file is auto-generated. You might use this config file
# However, before you try it, you should review the descriptions of the file
# to determine the necessity to modify to suitable for your real environment.
# If necessary, you have to modify a little adequately on the file.
# For example, the IP address or the hostname as a destination VPN Server
# should be confirmed.
# Note that to use OpenVPN 2.0, you have to put the certification file of
# the destination VPN Server on the OpenVPN Client computer when you use this
# config file. Please refer the below descriptions carefully.


###############################################################################
# Specify the type of the layer of the VPN connection.
# To connect to the VPN Server as a "Remote-Access VPN Client PC",
#  specify 'dev tun'. (Layer-3 IP Routing Mode)
#
# To connect to the VPN Server as a bridging equipment of "Site-to-Site VPN",
#  specify 'dev tap'. (Layer-2 Ethernet Bridgine Mode)

dev tun


###############################################################################
# Specify the underlying protocol beyond the Internet.
# Note that this setting must be correspond with the listening setting on
# the VPN Server.
# Specify either 'proto tcp' or 'proto tcp'.

proto tcp


###############################################################################
# The destination hostname / IP address, and port number of
# the target VPN Server.
# You have to specify as 'remote <HOSTNAME> <PORT>'. You can also
# specify the IP address instead of the hostname.
# Note that the auto-generated below hostname are a "auto-detected
# IP address" of the VPN Server. You have to confirm the correctness
# beforehand.
# When you want to connect to the VPN Server by using TCP protocol,
# the port number of the destination TCP port should be same as one of
# the available TCP listeners on the VPN Server.
# When you use UDP protocol, the port number must same as the configuration
# setting of "OpenVPN Server Compatible Function" on the VPN Server.

# Note: The below hostname is came from the Dynamic DNS Client function
#       which is running on the VPN Server. If you don't want to use
#       the Dynamic DNS hostname, replace it to either IP address or
#       other domain's hostname.

remote us.trust.zone 443


###############################################################################
# The HTTP/HTTPS proxy setting.
# Only if you have to use the Internet via a proxy, uncomment the below
# two lines and specify the proxy address and the port number.
# In the case of using proxy-authentication, refer the OpenVPN manual.

;http-proxy-retry
;http-proxy [proxy server] [proxy port]


###############################################################################
# The encryption and authentication algorithm.
# Default setting is good. Modify it as you prefer.
# When you specify an unsupported algorithm, the error will occur.
# The supported algorithms are as follows:
#  cipher: [NULL-CIPHER] NULL AES-128-CBC AES-192-CBC AES-256-CBC BF-CBC
#          THERE WAS MORE BUT I DELETED IT
#  auth:   SHA SHA1 MD5 MD4 RMD160 SHA256 SHA384 SHA512

cipher AES-256-CBC
auth SHA512
#auth-nocache


###############################################################################
# Other parameters necessary to connect to the VPN Server.
# It is not recommended to modify it unless you have a particular need.

resolv-retry infinite
nobind
persist-key
client
verb 3
auth-user-pass

verify-x509-name vpn.trust.zone name

#remote-cert-tls server
#remote-cert-ku f6

dhcp-option DNS 109.236.87.2
dhcp-option DNS 144.217.75.55

###############################################################################
# The certificate file of the destination VPN Server.
# The CA certificate file is embedded in the inline format.
# You can replace this CA contents if necessary.
# Please note that if the server certificate is not a self-signed, you have to
# specify the signer's root certificate (CA) here.

<ca>
 [Security-related line(s) omitted]
</ca>


###############################################################################
# The client certificate file (dummy).
# In some implementations of OpenVPN Client software
# (for example: OpenVPN Client for iOS),
# a pair of client certificate and private key must be included on the
# configuration file due to the limitation of the client.
# So this sample configuration file has a dummy pair of client certificate
# and private key as follows.

<cert>
 [Security-related line(s) omitted]
</cert>

<key>
 [Security-related line(s) omitted]
</key>





================================================================================

ifconfig output:

lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
options=1203<RXCSUM,TXCSUM,TXSTATUS,SW_TIMESTAMP>
inet 127.0.0.1 netmask 0xff000000 
inet6 ::1 prefixlen 128 
inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1 
nd6 options=201<PERFORMNUD,DAD>
gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
stf0: flags=0<> mtu 1280
en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
ether 34:36:3b:cd:53:de 
inet 192.168.0.6 netmask 0xffffff00 broadcast 192.168.0.255
media: autoselect
status: active
en1: flags=963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX> mtu 1500
options=60<TSO4,TSO6>
ether 72:00:08:74:55:c0 
media: autoselect <full-duplex>
status: inactive
en2: flags=963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX> mtu 1500
options=60<TSO4,TSO6>
ether 72:00:08:74:55:c1 
media: autoselect <full-duplex>
status: inactive
p2p0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> mtu 2304
ether 06:36:3b:cd:53:de 
media: autoselect
status: inactive
awdl0: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1484
ether de:67:b2:59:1f:23 
inet6 fe80::dc67:b2ff:fe59:1f23%awdl0 prefixlen 64 scopeid 0x8 
nd6 options=201<PERFORMNUD,DAD>
media: autoselect
status: active
bridge0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
options=63<RXCSUM,TXCSUM,TSO4,TSO6>
ether 72:00:08:74:55:c0 
Configuration:
id 0:0:0:0:0:0 priority 0 hellotime 0 fwddelay 0
maxage 0 holdcnt 0 proto stp maxaddr 100 timeout 1200
root id 0:0:0:0:0:0 priority 0 ifcost 0 port 0
ipfilter disabled flags 0x2
member: en1 flags=3<LEARNING,DISCOVER>
        ifmaxaddr 0 port 5 priority 0 path cost 0
member: en2 flags=3<LEARNING,DISCOVER>
        ifmaxaddr 0 port 6 priority 0 path cost 0
media: <unknown type>
status: inactive
utun0: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 2000
inet6 fe80::5c04:1505:e10b:570b%utun0 prefixlen 64 scopeid 0xa 
nd6 options=201<PERFORMNUD,DAD>
utun1: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 1380
inet6 fe80::244b:ab83:392d:4a3e%utun1 prefixlen 64 scopeid 0xb 
inet6 fd44:3213:6a38:e7ad:244b:ab83:392d:4a3e prefixlen 64 
nd6 options=201<PERFORMNUD,DAD>

================================================================================

Console Log:

2017-10-08 09:18:37 ksinstall[1237] 2017-10-08 09:18:37.398 ksinstall[1237/0xa6f4a1c0] [lvl=2] -[KeystoneInstallTool main] Google Software Update installer started.
2017-10-08 09:18:37 ksinstall[1237] 2017-10-08 09:18:37.404 ksinstall[1237/0xa6f4a1c0] [lvl=2] -[KeystoneInstallTool main] Google Software Update installer starting Installation.
2017-10-08 09:18:37 ksinstall[1237] 2017-10-08 09:18:37.550 ksinstall[1237/0xa6f4a1c0] [lvl=2] -[KeystoneInstallTool main] Google Software Update installer ran successfully.
2017-10-08 09:44:31 Tunnelblick[1317] Tunnelblick: OS X 10.12.6; Tunnelblick 3.7.2a (build 4851)
2017-10-08 09:44:32 Tunnelblick[1317] Sparkle: ===== Tunnelblick.app =====
2017-10-08 09:44:32 Tunnelblick[1317] Sparkle: Verified appcast signature
2017-10-08 09:45:54 Tunnelblick[1317] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Trust.Zone-United-States (1)' account = 'username'
2017-10-08 09:45:54 Tunnelblick[1317] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Trust.Zone-United-States (1)' account = 'password'
2017-10-08 09:50:31 Tunnelblick[1317] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Trust.Zone-United-States (1)' account = 'username'
2017-10-08 09:50:31 Tunnelblick[1317] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Trust.Zone-United-States (1)' account = 'password'
2017-10-08 09:53:18 ksinstall[1501] 2017-10-08 09:53:18.350 ksinstall[1501/0xa6f4a1c0] [lvl=2] -[KeystoneInstallTool main] Google Software Update installer started.
2017-10-08 09:53:18 ksinstall[1501] 2017-10-08 09:53:18.354 ksinstall[1501/0xa6f4a1c0] [lvl=2] -[KeystoneInstallTool main] Google Software Update installer starting Installation.
2017-10-08 09:53:18 ksinstall[1501] 2017-10-08 09:53:18.518 ksinstall[1501/0xa6f4a1c0] [lvl=2] -[KeystoneInstallTool main] Google Software Update installer ran successfully.
2017-10-08 09:54:22 Tunnelblick[1317] Can't find Keychain item to delete for service = 'Tunnelblick-Auth-Trust.Zone-United-Kingdom (1)' account = 'username' because it does not exist
2017-10-08 09:54:22 Tunnelblick[1317] Can't find Keychain item to delete for service = 'Tunnelblick-Auth-Trust.Zone-United-Kingdom (1)' account = 'password' because it does not exist
2017-10-08 09:55:14 Tunnelblick[1317] applicationShouldTerminate: termination because of Quit; delayed until 'shutdownTunnelblick' finishes
2017-10-08 09:55:14 Tunnelblick[1317] pthread_mutex_lock( &unloadKextsMutex ) failed; status = 16, errno = 2
2017-10-08 09:55:14 Tunnelblick[1317] Finished shutting down Tunnelblick; allowing termination
2017-10-08 09:55:20 Tunnelblick[1522] Tunnelblick: OS X 10.12.6; Tunnelblick 3.7.2a (build 4851)
2017-10-08 09:55:21 Tunnelblick[1522] Sparkle: ===== Tunnelblick.app =====
2017-10-08 09:55:21 Tunnelblick[1522] Sparkle: Verified appcast signature
2017-10-08 09:55:27 Tunnelblick[1522] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Trust.Zone-United-States (1)' account = 'username'
2017-10-08 09:55:27 Tunnelblick[1522] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Trust.Zone-United-States (1)' account = 'password'
2017-10-08 09:59:33 Tunnelblick[1522] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Trust.Zone-United-States (1)' account = 'username'
2017-10-08 09:59:33 Tunnelblick[1522] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Trust.Zone-United-States (1)' account = 'password'
2017-10-08 10:03:43 Tunnelblick[1522] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Trust.Zone-United-Kingdom (1)' account = 'username'
2017-10-08 10:03:43 Tunnelblick[1522] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Trust.Zone-United-Kingdom (1)' account = 'password'
2017-10-08 10:05:27 Tunnelblick[1522] applicationShouldTerminate: termination because of Quit; delayed until 'shutdownTunnelblick' finishes
2017-10-08 10:05:27 Tunnelblick[1522] pthread_mutex_lock( &unloadKextsMutex ) failed; status = 16, errno = 2
2017-10-08 10:05:27 Tunnelblick[1522] Finished shutting down Tunnelblick; allowing termination
2017-10-08 10:06:22 ksinstall[568] 2017-10-08 10:06:22.624 ksinstall[568/0xa6f4a1c0] [lvl=2] -[KeystoneInstallTool main] Google Software Update installer started.
2017-10-08 10:06:22 ksinstall[568] 2017-10-08 10:06:22.630 ksinstall[568/0xa6f4a1c0] [lvl=2] -[KeystoneInstallTool main] Google Software Update installer starting Installation.
2017-10-08 10:06:22 ksinstall[568] 2017-10-08 10:06:22.761 ksinstall[568/0xa6f4a1c0] [lvl=2] -[KeystoneInstallTool main] Google Software Update installer ran successfully.
2017-10-08 10:06:56 Tunnelblick[594] Tunnelblick: OS X 10.12.6; Tunnelblick 3.7.2a (build 4851)
2017-10-08 10:06:57 Tunnelblick[594] Sparkle: ===== Tunnelblick.app =====
2017-10-08 10:06:57 Tunnelblick[594] Sparkle: Verified appcast signature
2017-10-08 10:07:01 Tunnelblick[594] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Trust.Zone-United-States (1)' account = 'username'
2017-10-08 10:07:01 Tunnelblick[594] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Trust.Zone-United-States (1)' account = 'password'
2017-10-08 10:08:29 Tunnelblick[594] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Trust.Zone-United-Kingdom (1)' account = 'username'
2017-10-08 10:08:29 Tunnelblick[594] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Trust.Zone-United-Kingdom (1)' account = 'password'
2017-10-08 10:14:17 Tunnelblick[594] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Trust.Zone-United-Kingdom (1)' account = 'username'
2017-10-08 10:14:17 Tunnelblick[594] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Trust.Zone-United-Kingdom (1)' account = 'password'
2017-10-08 10:14:56 Tunnelblick[594] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Trust.Zone-United-States (1)' account = 'username'
2017-10-08 10:14:56 Tunnelblick[594] Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Trust.Zone-United-States (1)' account = 'password'

Tunnelblick developer

unread,
Oct 8, 2017, 6:25:57 AM10/8/17
to tunnelblick-discuss
This is a DNS problem. Likely causes are:
  • Your DNS server is being interfered with (in a "repressive" country, for example)

  • DNS settings somewhere (not necessarily your computer) are bad.
Neither of which you can do anything about.

One thing you can try is to restart your computer (in the hopes that it is your computer that has a problem, and that it is temporary).

If that doesn't work, contact your VPN service provider. That is the organization which gave you your configuration files, and perhaps a username and password, and to which you are probably paying a fee for VPN service. For more information, please see  Getting VPN Service.
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