Installation or Repair Failed

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John Kitzmiller

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Dec 1, 2011, 2:29:52 PM12/1/11
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Trying to install Tunnelblick 3.2 beta34 on OS X 10.7.2.

This is the error I'm getting:

Installation or Repair Failed

The installation, removal, recovery, or repair of one or more Tunnelblick components failed. See the Console Log for details.

I had 3.2 beta30 working, but upon updating to 34 I get this error. I've tried completely removing Tunnelblick and going back to beta30, but I get the same error.

From the console log:

12/1/11 1:25:59.333 PM Tunnelblick: Tunnelblick needs to:
  • Change ownership and permissions of the program to secure it
12/1/11 1:26:03.539 PM Tunnelblick: Beginning installation or repair
12/1/11 1:26:03.542 PM Tunnelblick: Failed to execute /Applications/Tunnelblick.app/Contents/Resources/installer: (
    4
)
12/1/11 1:26:04.044 PM Tunnelblick: Retrying execution of installer
12/1/11 1:26:04.045 PM Tunnelblick: Failed to execute /Applications/Tunnelblick.app/Contents/Resources/installer: (
    4
)
12/1/11 1:26:05.046 PM Tunnelblick: Retrying execution of installer
12/1/11 1:26:05.049 PM Tunnelblick: Failed to execute /Applications/Tunnelblick.app/Contents/Resources/installer: (
    4
)
12/1/11 1:26:06.550 PM Tunnelblick: Retrying execution of installer
12/1/11 1:26:06.553 PM Tunnelblick: Failed to execute /Applications/Tunnelblick.app/Contents/Resources/installer: (
    4
)
12/1/11 1:26:08.554 PM Tunnelblick: Retrying execution of installer
12/1/11 1:26:08.556 PM Tunnelblick: Failed to execute /Applications/Tunnelblick.app/Contents/Resources/installer: (
    4
)
12/1/11 1:26:08.557 PM Tunnelblick: Installation or repair failed

Any ideas?

jkbull...gmail.com

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Dec 1, 2011, 3:25:14 PM12/1/11
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Sorry about your problem installing Tunnelblick.

Are you trying to install from a non-priviledged account? It should work, but I haven't tested it on Lion. (You'll need to give a computer administrator's username and password in any case.)

I would suggest (if you haven't done this already):
  1. Drag /Applications/Tunnelblick.app to the Trash and empty the Trash
  2. Download a fresh copy of Tunnelblick 3.2beta34 from http://code.google.com/p/tunnelblick/wiki/DownloadsEntry
  3. Verify the SHA1 checksum by comparing the published SHA1 on the download page with the result from running the following command in Terminal:   "openssl sha1   ([path to the .dmg -- you can just drag the .dmg to the Terminal window]
  4. Double-click the .dmg to open it
  5. Double-click the Tunnelblick icon in the .dmg's window
None of this should affect your configurations, preferences, or settings.

John Kitzmiller

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Dec 1, 2011, 3:58:35 PM12/1/11
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Yes, I'm installing using an admin account.

I've tried your suggestions, but I'm still having the issue.

jkbull...gmail.com

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Dec 1, 2011, 4:22:09 PM12/1/11
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Is there anything unusual about your setup?

For example, not booting from an internal drive, home folder not on boot drive, antivirus software present.

Anything?

John Kitzmiller

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Dec 1, 2011, 4:32:07 PM12/1/11
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Nope. It's a stock install.

jkbull...gmail.com

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Dec 27, 2011, 7:33:08 AM12/27/11
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A private email exchange resolved this problem.

Tunnelblick was being installed after a special package (created by a prior system administrator) was used to install printer drivers.

Apparently that package interfered in some with the system's security settings, resulting in an inability to install Tunnelblick.

Dede TR

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Feb 21, 2012, 11:57:03 PM2/21/12
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I was wondering whether you could tell me what you did to fix the problem? I'm also having the same error regarding repair/installation of Tunnelblick. I'm on Mac OS 10.6.8, installing Tunnelblick 3.2.3. I previously 3.2.1 and it was working fine with my HotSpotVPN account information but for some reason, when I tried to use it two days ago, I got an pop-up box that said i needed to changed ownership or permissions so I followed the directions and instead of working, Tunnelblick stalls, gives me a pop-up that says the repair/installation failed and closes. I have no access to log files or anything since it doesn't actually install. I tried deleting the old application and installing the latest 3.2.3 version with the exact same results. Rebooting multiple times didn't help and I'm not sure what the problem is.

If you have any suggestions, I'd really appreciate them since the support team at HotSpotVPN doesn't seem to have any to offer...  Many thanks! The steps I took and the error messages I got are below...:

Upon double clicking to install (with files in my key folder selected), I get this message: 
Tunnelblick needs to: 
-Change ownership and permissions of the program to secure it 
-Repair the private configurations folder

Type your password to allow Tunnelblick to make changes

I then type my password and select open. It proceeds and the popup box that usually comes up when Tunnelblick is opening comes up saying "Securing Tunnelblick...." for a few minutes to try to open.

I then get this message in a second pop-up box in front of the already open one: 
Installation or Repair Failed 
The Installation, removal, recovery, or repair of one or more 


Tunnelblick components failed. See the Console Log for details.

I click "Ok" because that's all that is available and both pop-up boxes disappear. There is no Console Log, nor is there the dark icon in the top right hand corner for Tunnelblick.

Dede TR

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Feb 22, 2012, 1:42:26 AM2/22/12
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I forgot to add my console log- I figured out where to copy them from:

2/22/12 1:53:37 PM Tunnelblick[1030] Beginning installation or repair
2/22/12 1:53:38 PM [0x0-0xa50a5].net.tunnelblick.tunnelblick[1030] 2012-02-22 13:53:38.238 installer[1039:e07] Tunnelblick Installer: Copied /Volumes/Tunnelblick/Tunnelblick.app to /Applications/Tunnelblick.app
2/22/12 1:53:38 PM [0x0-0xa50a5].net.tunnelblick.tunnelblick[1030] 2012-02-22 13:53:38.442 installer[1039:e07] Tunnelblick Installer: Unable to move /Users/Dede/Library/openvpn/ca.crt to /Users/Dede/Library/Application Support/Tunnelblick/Configurations/ca.crt because the destination already exists
2/22/12 1:53:38 PM [0x0-0xa50a5].net.tunnelblick.tunnelblick[1030] 2012-02-22 13:53:38.443 installer[1039:e07] Tunnelblick Installer: Unable to move all contents of /Users/Dede/Library/openvpn to /Users/Dede/Library/Application Support/Tunnelblick/Configurations
2/22/12 1:53:39 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:53:39 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:53:39 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:53:39 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:53:40 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:53:42 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:53:45 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:53:51 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:53:51 PM Tunnelblick[1030] Timed out waiting for installer execution to finish
2/22/12 1:53:52 PM Tunnelblick[1030] Retrying execution of installer
2/22/12 1:53:52 PM [0x0-0xa50a5].net.tunnelblick.tunnelblick[1030] 2012-02-22 13:53:52.532 installer[1041:e07] Tunnelblick Installer: Moved /Applications/Tunnelblick.app to the Trash
2/22/12 1:53:53 PM [0x0-0xa50a5].net.tunnelblick.tunnelblick[1030] 2012-02-22 13:53:53.038 installer[1041:e07] Tunnelblick Installer: Copied /Volumes/Tunnelblick/Tunnelblick.app to /Applications/Tunnelblick.app
2/22/12 1:53:53 PM [0x0-0xa50a5].net.tunnelblick.tunnelblick[1030] 2012-02-22 13:53:53.040 installer[1041:e07] Tunnelblick Installer: Unable to move /Users/Dede/Library/openvpn/ca.crt to /Users/Dede/Library/Application Support/Tunnelblick/Configurations/ca.crt because the destination already exists
2/22/12 1:53:53 PM [0x0-0xa50a5].net.tunnelblick.tunnelblick[1030] 2012-02-22 13:53:53.040 installer[1041:e07] Tunnelblick Installer: Unable to move all contents of /Users/Dede/Library/openvpn to /Users/Dede/Library/Application Support/Tunnelblick/Configurations
2/22/12 1:53:53 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:53:53 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:53:53 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:53:53 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:53:54 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:53:56 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:53:59 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:05 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:05 PM Tunnelblick[1030] Timed out waiting for installer execution to finish
2/22/12 1:54:06 PM Tunnelblick[1030] Retrying execution of installer
2/22/12 1:54:07 PM [0x0-0xa50a5].net.tunnelblick.tunnelblick[1030] 2012-02-22 13:54:07.013 installer[1044:e07] Tunnelblick Installer: Moved /Applications/Tunnelblick.app to the Trash
2/22/12 1:54:07 PM [0x0-0xa50a5].net.tunnelblick.tunnelblick[1030] 2012-02-22 13:54:07.590 installer[1044:e07] Tunnelblick Installer: Copied /Volumes/Tunnelblick/Tunnelblick.app to /Applications/Tunnelblick.app
2/22/12 1:54:07 PM [0x0-0xa50a5].net.tunnelblick.tunnelblick[1030] 2012-02-22 13:54:07.591 installer[1044:e07] Tunnelblick Installer: Unable to move /Users/Dede/Library/openvpn/ca.crt to /Users/Dede/Library/Application Support/Tunnelblick/Configurations/ca.crt because the destination already exists
2/22/12 1:54:07 PM [0x0-0xa50a5].net.tunnelblick.tunnelblick[1030] 2012-02-22 13:54:07.591 installer[1044:e07] Tunnelblick Installer: Unable to move all contents of /Users/Dede/Library/openvpn to /Users/Dede/Library/Application Support/Tunnelblick/Configurations
2/22/12 1:54:07 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:07 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:07 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:08 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:09 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:10 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:13 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:20 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:20 PM Tunnelblick[1030] Timed out waiting for installer execution to finish
2/22/12 1:54:21 PM Tunnelblick[1030] Retrying execution of installer
2/22/12 1:54:21 PM [0x0-0xa50a5].net.tunnelblick.tunnelblick[1030] 2012-02-22 13:54:21.977 installer[1048:e07] Tunnelblick Installer: Moved /Applications/Tunnelblick.app to the Trash
2/22/12 1:54:22 PM [0x0-0xa50a5].net.tunnelblick.tunnelblick[1030] 2012-02-22 13:54:22.283 installer[1048:e07] Tunnelblick Installer: Copied /Volumes/Tunnelblick/Tunnelblick.app to /Applications/Tunnelblick.app
2/22/12 1:54:22 PM [0x0-0xa50a5].net.tunnelblick.tunnelblick[1030] 2012-02-22 13:54:22.284 installer[1048:e07] Tunnelblick Installer: Unable to move /Users/Dede/Library/openvpn/ca.crt to /Users/Dede/Library/Application Support/Tunnelblick/Configurations/ca.crt because the destination already exists
2/22/12 1:54:22 PM [0x0-0xa50a5].net.tunnelblick.tunnelblick[1030] 2012-02-22 13:54:22.285 installer[1048:e07] Tunnelblick Installer: Unable to move all contents of /Users/Dede/Library/openvpn to /Users/Dede/Library/Application Support/Tunnelblick/Configurations
2/22/12 1:54:22 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:22 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:23 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:23 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:24 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:25 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:29 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:35 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:35 PM Tunnelblick[1030] Timed out waiting for installer execution to finish
2/22/12 1:54:37 PM Tunnelblick[1030] Retrying execution of installer
2/22/12 1:54:37 PM [0x0-0xa50a5].net.tunnelblick.tunnelblick[1030] 2012-02-22 13:54:37.568 installer[1052:e07] Tunnelblick Installer: Moved /Applications/Tunnelblick.app to the Trash
2/22/12 1:54:37 PM [0x0-0xa50a5].net.tunnelblick.tunnelblick[1030] 2012-02-22 13:54:37.909 installer[1052:e07] Tunnelblick Installer: Copied /Volumes/Tunnelblick/Tunnelblick.app to /Applications/Tunnelblick.app
2/22/12 1:54:37 PM [0x0-0xa50a5].net.tunnelblick.tunnelblick[1030] 2012-02-22 13:54:37.910 installer[1052:e07] Tunnelblick Installer: Unable to move /Users/Dede/Library/openvpn/ca.crt to /Users/Dede/Library/Application Support/Tunnelblick/Configurations/ca.crt because the destination already exists
2/22/12 1:54:37 PM [0x0-0xa50a5].net.tunnelblick.tunnelblick[1030] 2012-02-22 13:54:37.911 installer[1052:e07] Tunnelblick Installer: Unable to move all contents of /Users/Dede/Library/openvpn to /Users/Dede/Library/Application Support/Tunnelblick/Configurations
2/22/12 1:54:38 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:38 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:38 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:38 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:39 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:41 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:44 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:50 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:50 PM Tunnelblick[1030] Timed out waiting for installer execution to finish
2/22/12 1:54:50 PM Tunnelblick[1030] Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders
2/22/12 1:54:50 PM Tunnelblick[1030] Installation or repair failed

jkbull...gmail.com

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Feb 22, 2012, 7:38:12 AM2/22/12
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Thanks for posting your Console log -- of course you are correct that there is no Tunnelblick log if Tunnelblick doesn't start!

The original poster's problem was solved by not installing the special "customized" printer drivers (which were out of date anyway), and just starting with a fresh OS X install.

But your problem is different. What is happening is shown by the following message
"Both /Users/Dede/Library/openvpn and /Users/Dede/Library/Application Support/Tunnelblick/Configurations exist and are folders"

I am not sure how this situation came about; but it probably has something to do with the installation of HotSpotVPN -- you may have been given instructions that were out-of-date, or perhaps the HotSpotVPN installer automatically does it.

Very old versions of Tunnelblick stored "private" configurations (those that only the currently logged in user -- "Dede" can use) in a non-standard folder, (~/Library/openvpn -- in your case, /Users/Dede/Library/openvpn). Newer versions store them in an OS X standard folder (~/Library/Application Support/Tunnelblick/Configurations, in your case /Users/Dede/Library/Application Support/Tunnelblick/Configurations). To support old scripts and other programs that assume configurations are stored in the old location, when new versions of Tunnelblick start, they see the old folder and move it to the new location, then replace the old folder with an alias (link) to the new folder.

So you need to do the following:
  1. Look at the two folders and make sure that the correct HotSpotVPN configuration files are in the /Users/Dede/Library/Application Support/Tunnelblick/Configurations folder. If they aren't, move them there by dragging/dropping.
  2. Delete the (possibly now empty)  /Users/Dede/Library/openvpn folder by moving it to the Trash.
  3. Launch Tunnelblick again. It will (without saying anything) create the link/alias at /Users/Dede/Library/openvpn pointing to /Users/Dede/Library/Application Support/Tunnelblick/Configurations.
Good luck!

Dede Tete-Rosenthal

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Feb 22, 2012, 10:09:26 AM2/22/12
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Oh my goodness! Thank you sooooo much :D I got it to work just as you said (and stupid HotSpotVPN people just kept telling me reboot and reinstall as though I couldn't figure that out on my own....)

I'd hug you if I could.

Thanks again!
Dede



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Jonathan K. Bullard

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Feb 22, 2012, 10:11:33 AM2/22/12
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Glad to help!

jkbull...gmail.com

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Sep 14, 2012, 10:19:47 AM9/14/12
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I dont' remember if an HP printer was involved, but it wasn't a manufacturer-involved or Apple-involved update. It was a special installer package created by an earlier administrator at the organization that was having the problem. You might try emailing John Kitzmiller directly for more information.

On Friday, September 14, 2012 5:31:21 AM UTC-7, rains wrote:
which printer drivers was a HP update?

thanks

boachie....@googlemail.com

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Jul 29, 2013, 2:14:30 PM7/29/13
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Hello everyone please I'm having issues with own version of tunnelblick 3.2.6, please I need solution, I would post my console log below:

7/29/13 6:32:47 PMTunnelblick[294]Tunnelblick needs to:
• Secure configurations
7/29/13 6:34:02 PMTunnelblick[294]Beginning installation or repair
7/29/13 6:34:15 PMTunnelblick[294]Timed out waiting for installer execution to finish
7/29/13 6:34:16 PMTunnelblick[294]Retrying execution of installer
7/29/13 6:34:29 PMTunnelblick[294]Timed out waiting for installer execution to finish
7/29/13 6:34:30 PMTunnelblick[294]Retrying execution of installer
7/29/13 6:34:43 PMTunnelblick[294]Timed out waiting for installer execution to finish
7/29/13 6:34:44 PMTunnelblick[294]Retrying execution of installer
7/29/13 6:34:57 PMTunnelblick[294]Timed out waiting for installer execution to finish
7/29/13 6:34:59 PMTunnelblick[294]Retrying execution of installer
7/29/13 6:35:12 PMTunnelblick[294]Timed out waiting for installer execution to finish
7/29/13 6:35:12 PMTunnelblick[294]Installation or repair failed
7/29/13 6:35:27 PMTunnelblick[311]Tunnelblick needs to:
• Secure configurations
7/29/13 6:35:35 PMTunnelblick[311]Beginning installation or repair
7/29/13 6:35:48 PMTunnelblick[311]Timed out waiting for installer execution to finish
7/29/13 6:35:48 PMTunnelblick[311]Retrying execution of installer
7/29/13 6:36:01 PMTunnelblick[311]Timed out waiting for installer execution to finish
7/29/13 6:36:02 PMTunnelblick[311]Retrying execution of installer
7/29/13 6:36:15 PMTunnelblick[311]Timed out waiting for installer execution to finish
7/29/13 6:36:17 PMTunnelblick[311]Retrying execution of installer
7/29/13 6:36:29 PMTunnelblick[311]Timed out waiting for installer execution to finish
7/29/13 6:36:31 PMTunnelblick[311]Retrying execution of installer
7/29/13 6:36:44 PMTunnelblick[311]Timed out waiting for installer execution to finish
7/29/13 6:36:44 PMTunnelblick[311]Installation or repair failed
7/29/13 6:36:48 PM[0x0-0x28028].com.apple.systemevents[322]com.apple.FolderActions.enabled: Already loaded
7/29/13 6:37:42 PMTunnelblick[356]Beginning installation or repair
7/29/13 6:37:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:43.178 installer[361:e07] Tunnelblick Installer: Copied /Volumes/Tunnelblick/Tunnelblick.app to /Applications/Tunnelblick.app
7/29/13 6:37:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:43.185 installer[361:e07] Tunnelblick Installer: Changed ownership of /Applications/Tunnelblick.app/Contents/Info.plist to 0:0
7/29/13 6:37:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:43.221 installer[361:e07] Tunnelblick Installer: Changed ownership of /Applications/Tunnelblick.app/Contents/Resources and its contents to 0:0
7/29/13 6:37:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:43.222 installer[361:e07] Tunnelblick Installer: Changed permissions to 04555 on /Applications/Tunnelblick.app/Contents/Resources/openvpnstart
7/29/13 6:37:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:43.223 installer[361:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/atsystemstart
7/29/13 6:37:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:43.224 installer[361:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/installer
7/29/13 6:37:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:43.225 installer[361:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/standardize-scutil-output
7/29/13 6:37:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:43.225 installer[361:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch
7/29/13 6:37:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:43.226 installer[361:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch3
7/29/13 6:37:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:43.227 installer[361:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh
7/29/13 6:37:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:43.228 installer[361:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh
7/29/13 6:37:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:43.229 installer[361:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.1.up.tunnelblick.sh
7/29/13 6:37:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:43.230 installer[361:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.1.down.tunnelblick.sh
7/29/13 6:37:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:43.230 installer[361:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.2.up.tunnelblick.sh
7/29/13 6:37:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:43.231 installer[361:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.2.down.tunnelblick.sh
7/29/13 6:37:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:43.232 installer[361:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.3.up.tunnelblick.sh
7/29/13 6:37:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:43.233 installer[361:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.3.down.tunnelblick.sh
7/29/13 6:37:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:43.234 installer[361:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.1.4/openvpn-down-root.so
7/29/13 6:37:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:43.236 installer[361:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.2.1/openvpn-down-root.so
7/29/13 6:37:56 PMTunnelblick[356]Timed out waiting for installer execution to finish
7/29/13 6:37:57 PMTunnelblick[356]Retrying execution of installer
7/29/13 6:37:57 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:57.381 installer[363:e07] Tunnelblick Installer: Moved /Applications/Tunnelblick.app to the Trash
7/29/13 6:37:57 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:57.707 installer[363:e07] Tunnelblick Installer: Copied /Volumes/Tunnelblick/Tunnelblick.app to /Applications/Tunnelblick.app
7/29/13 6:37:57 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:57.708 installer[363:e07] Tunnelblick Installer: Changed ownership of /Applications/Tunnelblick.app/Contents/Info.plist to 0:0
7/29/13 6:37:57 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:57.745 installer[363:e07] Tunnelblick Installer: Changed ownership of /Applications/Tunnelblick.app/Contents/Resources and its contents to 0:0
7/29/13 6:37:57 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:57.746 installer[363:e07] Tunnelblick Installer: Changed permissions to 04555 on /Applications/Tunnelblick.app/Contents/Resources/openvpnstart
7/29/13 6:37:57 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:57.747 installer[363:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/atsystemstart
7/29/13 6:37:57 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:57.748 installer[363:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/installer
7/29/13 6:37:57 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:57.749 installer[363:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/standardize-scutil-output
7/29/13 6:37:57 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:57.749 installer[363:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch
7/29/13 6:37:57 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:57.750 installer[363:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch3
7/29/13 6:37:57 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:57.751 installer[363:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh
7/29/13 6:37:57 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:57.752 installer[363:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh
7/29/13 6:37:57 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:57.753 installer[363:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.1.up.tunnelblick.sh
7/29/13 6:37:57 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:57.754 installer[363:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.1.down.tunnelblick.sh
7/29/13 6:37:57 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:57.755 installer[363:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.2.up.tunnelblick.sh
7/29/13 6:37:57 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:57.757 installer[363:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.2.down.tunnelblick.sh
7/29/13 6:37:57 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:57.759 installer[363:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.3.up.tunnelblick.sh
7/29/13 6:37:57 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:57.775 installer[363:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.3.down.tunnelblick.sh
7/29/13 6:37:57 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:57.779 installer[363:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.1.4/openvpn-down-root.so
7/29/13 6:37:57 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:37:57.782 installer[363:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.2.1/openvpn-down-root.so
7/29/13 6:38:10 PMTunnelblick[356]Timed out waiting for installer execution to finish
7/29/13 6:38:11 PMTunnelblick[356]Retrying execution of installer
7/29/13 6:38:11 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:11.951 installer[368:e07] Tunnelblick Installer: Moved /Applications/Tunnelblick.app to the Trash
7/29/13 6:38:12 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:12.274 installer[368:e07] Tunnelblick Installer: Copied /Volumes/Tunnelblick/Tunnelblick.app to /Applications/Tunnelblick.app
7/29/13 6:38:12 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:12.276 installer[368:e07] Tunnelblick Installer: Changed ownership of /Applications/Tunnelblick.app/Contents/Info.plist to 0:0
7/29/13 6:38:12 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:12.312 installer[368:e07] Tunnelblick Installer: Changed ownership of /Applications/Tunnelblick.app/Contents/Resources and its contents to 0:0
7/29/13 6:38:12 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:12.313 installer[368:e07] Tunnelblick Installer: Changed permissions to 04555 on /Applications/Tunnelblick.app/Contents/Resources/openvpnstart
7/29/13 6:38:12 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:12.314 installer[368:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/atsystemstart
7/29/13 6:38:12 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:12.315 installer[368:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/installer
7/29/13 6:38:12 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:12.316 installer[368:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/standardize-scutil-output
7/29/13 6:38:12 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:12.316 installer[368:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch
7/29/13 6:38:12 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:12.317 installer[368:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch3
7/29/13 6:38:12 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:12.318 installer[368:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh
7/29/13 6:38:12 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:12.320 installer[368:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh
7/29/13 6:38:12 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:12.323 installer[368:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.1.up.tunnelblick.sh
7/29/13 6:38:12 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:12.324 installer[368:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.1.down.tunnelblick.sh
7/29/13 6:38:12 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:12.325 installer[368:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.2.up.tunnelblick.sh
7/29/13 6:38:12 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:12.326 installer[368:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.2.down.tunnelblick.sh
7/29/13 6:38:12 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:12.326 installer[368:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.3.up.tunnelblick.sh
7/29/13 6:38:12 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:12.327 installer[368:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.3.down.tunnelblick.sh
7/29/13 6:38:12 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:12.329 installer[368:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.1.4/openvpn-down-root.so
7/29/13 6:38:12 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:12.330 installer[368:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.2.1/openvpn-down-root.so
7/29/13 6:38:25 PMTunnelblick[356]Timed out waiting for installer execution to finish
7/29/13 6:38:26 PMTunnelblick[356]Retrying execution of installer
7/29/13 6:38:27 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:27.017 installer[372:e07] Tunnelblick Installer: Moved /Applications/Tunnelblick.app to the Trash
7/29/13 6:38:27 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:27.303 installer[372:e07] Tunnelblick Installer: Copied /Volumes/Tunnelblick/Tunnelblick.app to /Applications/Tunnelblick.app
7/29/13 6:38:27 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:27.304 installer[372:e07] Tunnelblick Installer: Changed ownership of /Applications/Tunnelblick.app/Contents/Info.plist to 0:0
7/29/13 6:38:27 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:27.340 installer[372:e07] Tunnelblick Installer: Changed ownership of /Applications/Tunnelblick.app/Contents/Resources and its contents to 0:0
7/29/13 6:38:27 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:27.341 installer[372:e07] Tunnelblick Installer: Changed permissions to 04555 on /Applications/Tunnelblick.app/Contents/Resources/openvpnstart
7/29/13 6:38:27 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:27.342 installer[372:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/atsystemstart
7/29/13 6:38:27 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:27.343 installer[372:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/installer
7/29/13 6:38:27 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:27.344 installer[372:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/standardize-scutil-output
7/29/13 6:38:27 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:27.345 installer[372:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch
7/29/13 6:38:27 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:27.345 installer[372:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch3
7/29/13 6:38:27 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:27.346 installer[372:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh
7/29/13 6:38:27 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:27.347 installer[372:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh
7/29/13 6:38:27 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:27.348 installer[372:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.1.up.tunnelblick.sh
7/29/13 6:38:27 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:27.349 installer[372:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.1.down.tunnelblick.sh
7/29/13 6:38:27 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:27.350 installer[372:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.2.up.tunnelblick.sh
7/29/13 6:38:27 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:27.351 installer[372:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.2.down.tunnelblick.sh
7/29/13 6:38:27 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:27.352 installer[372:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.3.up.tunnelblick.sh
7/29/13 6:38:27 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:27.353 installer[372:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.3.down.tunnelblick.sh
7/29/13 6:38:27 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:27.354 installer[372:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.1.4/openvpn-down-root.so
7/29/13 6:38:27 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:27.355 installer[372:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.2.1/openvpn-down-root.so
7/29/13 6:38:40 PMTunnelblick[356]Timed out waiting for installer execution to finish
7/29/13 6:38:42 PMTunnelblick[356]Retrying execution of installer
7/29/13 6:38:42 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:42.563 installer[375:e07] Tunnelblick Installer: Moved /Applications/Tunnelblick.app to the Trash
7/29/13 6:38:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:43.013 installer[375:e07] Tunnelblick Installer: Copied /Volumes/Tunnelblick/Tunnelblick.app to /Applications/Tunnelblick.app
7/29/13 6:38:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:43.015 installer[375:e07] Tunnelblick Installer: Changed ownership of /Applications/Tunnelblick.app/Contents/Info.plist to 0:0
7/29/13 6:38:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:43.052 installer[375:e07] Tunnelblick Installer: Changed ownership of /Applications/Tunnelblick.app/Contents/Resources and its contents to 0:0
7/29/13 6:38:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:43.054 installer[375:e07] Tunnelblick Installer: Changed permissions to 04555 on /Applications/Tunnelblick.app/Contents/Resources/openvpnstart
7/29/13 6:38:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:43.056 installer[375:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/atsystemstart
7/29/13 6:38:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:43.057 installer[375:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/installer
7/29/13 6:38:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:43.058 installer[375:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/standardize-scutil-output
7/29/13 6:38:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:43.059 installer[375:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch
7/29/13 6:38:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:43.059 installer[375:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch3
7/29/13 6:38:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:43.060 installer[375:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh
7/29/13 6:38:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:43.061 installer[375:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh
7/29/13 6:38:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:43.062 installer[375:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.1.up.tunnelblick.sh
7/29/13 6:38:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:43.063 installer[375:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.1.down.tunnelblick.sh
7/29/13 6:38:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:43.064 installer[375:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.2.up.tunnelblick.sh
7/29/13 6:38:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:43.065 installer[375:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.2.down.tunnelblick.sh
7/29/13 6:38:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:43.066 installer[375:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.3.up.tunnelblick.sh
7/29/13 6:38:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:43.067 installer[375:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.3.down.tunnelblick.sh
7/29/13 6:38:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:43.068 installer[375:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.1.4/openvpn-down-root.so
7/29/13 6:38:43 PM[0x0-0x2e02e].net.tunnelblick.tunnelblick[356]2013-07-29 18:38:43.070 installer[375:e07] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.2.1/openvpn-down-root.so
7/29/13 6:38:55 PMTunnelblick[356]Timed out waiting for installer execution to finish
7/29/13 6:38:56 PMTunnelblick[356]Installation or repair failed
7/29/13 6:55:25 PM[0x0-0x35035].com.apple.systemevents[436]com.apple.FolderActions.enabled: Already loaded
7/29/13 6:55:26 PMTunnelblick[434]Tunnelblick needs to:
• Change ownership and permissions of the program to secure it
• Secure configurations
7/29/13 6:55:35 PMTunnelblick[434]Beginning installation or repair
7/29/13 6:55:35 PM[0x0-0x34034].net.tunnelblick.tunnelblick[434]2013-07-29 18:55:35.572 installer[440:e0b] Tunnelblick Installer: Changed permissions to 04555 on /Applications/Tunnelblick.app/Contents/Resources/openvpnstart
7/29/13 6:55:35 PM[0x0-0x34034].net.tunnelblick.tunnelblick[434]2013-07-29 18:55:35.576 installer[440:e0b] Tunnelblick Installer: Changed permissions to 0644 on /Applications/Tunnelblick.app/Contents/Info.plist
7/29/13 6:55:35 PM[0x0-0x34034].net.tunnelblick.tunnelblick[434]2013-07-29 18:55:35.579 installer[440:e0b] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/atsystemstart
7/29/13 6:55:35 PM[0x0-0x34034].net.tunnelblick.tunnelblick[434]2013-07-29 18:55:35.582 installer[440:e0b] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/installer
7/29/13 6:55:35 PM[0x0-0x34034].net.tunnelblick.tunnelblick[434]2013-07-29 18:55:35.584 installer[440:e0b] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/standardize-scutil-output
7/29/13 6:55:35 PM[0x0-0x34034].net.tunnelblick.tunnelblick[434]2013-07-29 18:55:35.585 installer[440:e0b] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch
7/29/13 6:55:35 PM[0x0-0x34034].net.tunnelblick.tunnelblick[434]2013-07-29 18:55:35.587 installer[440:e0b] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch3
7/29/13 6:55:35 PM[0x0-0x34034].net.tunnelblick.tunnelblick[434]2013-07-29 18:55:35.589 installer[440:e0b] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh
7/29/13 6:55:35 PM[0x0-0x34034].net.tunnelblick.tunnelblick[434]2013-07-29 18:55:35.592 installer[440:e0b] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh
7/29/13 6:55:35 PM[0x0-0x34034].net.tunnelblick.tunnelblick[434]2013-07-29 18:55:35.592 installer[440:e0b] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.1.up.tunnelblick.sh
7/29/13 6:55:35 PM[0x0-0x34034].net.tunnelblick.tunnelblick[434]2013-07-29 18:55:35.594 installer[440:e0b] Tunnelblick Installer: Changed permissions to 0744 on /Applications/Tunnelblick.app/Contents/Resources/client.3.down.tunnelblick.sh
7/29/13 6:55:48 PMTunnelblick[434]Timed out waiting for installer execution to finish
7/29/13 6:55:49 PMTunnelblick[434]Retrying execution of installer
7/29/13 6:56:02 PMTunnelblick[434]Timed out waiting for installer execution to finish
7/29/13 6:56:03 PMTunnelblick[434]Retrying execution of installer
7/29/13 6:56:16 PMTunnelblick[434]Timed out waiting for installer execution to finish
7/29/13 6:56:17 PMTunnelblick[434]Retrying execution of installer
7/29/13 6:56:30 PMTunnelblick[434]Timed out waiting for installer execution to finish
7/29/13 6:56:32 PMTunnelblick[434]Retrying execution of installer
7/29/13 6:56:45 PMTunnelblick[434]Timed out waiting for installer execution to finish
7/29/13 6:56:45 PMTunnelblick[434]Installation or repair failed

Thanks
Message has been deleted

jkbull...gmail.com

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Jul 29, 2013, 2:25:14 PM7/29/13
to tunnelbli...@googlegroups.com, boachie....@googlemail.com
You sent this over 15 times to the discussion group. Please post once and wait for it to appear.

What do you mean "our own version"? If you have changed the source code you may have broken something. If you haven't changed the source code, why are you using such an old version (3.3 is the current version.)

I have seen this when there is a bug in the installer (perhaps there is one in 3.2.6, I don't remember), and on an extremely slow machine that is doing a lot of other work simultaneously. The main program gives the installer a few seconds (five or ten) and "times out" on the assumption that the installer has crashed if the installer doesn't say it is finished in that time.

ray....@gmail.com

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Aug 2, 2013, 3:43:59 PM8/2/13
to tunnelbli...@googlegroups.com
I had a similar problem upgrading to 3.3.0 (sorry, not sure what I upgraded from). 
My log files had lines such as the following (redacted):

dir_name/vpn_name.conf line 87: Copied /etc/openvpn/vpn_name/ca.crt
Changed permissions from 644 to 640 on /Users/xxx/Library/Application Support/Tunnelblick/NewConfigurations/dir_name/vpn_name.tblk/Contents/Resources/ca.crt
l19CaymanPing/caymans.conf line 88: Unable to copy file at '/etc/openvpn/vpn_name/abc.crt' to '/Users/xxx/Library/Application Support/Tunnelblick/NewConfigurations/dir_name/vpn_name.tblk/Contents/Resources/name123.crt'
Unable to convert /Users/xxx/Library/Application Support/Tunnelblick/Configurations/dir_name/vpn_name.conf to a Tunnelblick private Configuration
Conversion of .ovpn and .conf configurations to .tblk configurations failed

The original configuration directory had several .crt files in it. 
Tunnelblick kept insisting it needed to copy these files from /etc/openvpn/vpn_name/name123.crt
However, the /etc/openvpn directory did not exist.

I switched to root user, created /etc/openvpn/vpn_name and copied all the files from the Configurations/vpn_name folder into that folder. 
Then the conversion ran successfully. 

I had several other VPNs defined which were not in .tblk format and they converted fine. 
Not sure what triggered this one. 

Wanted to document this issue here so you were aware of it -- as well that it might be a help for others who run into a conversion problem.
--Ray

(and also, thanks for a truly useful tool. Even minor issues like this have been few and far between.)
--r

jkbull...gmail.com

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Aug 2, 2013, 4:09:43 PM8/2/13
to tunnelbli...@googlegroups.com, ray....@gmail.com
Ray -- Thanks for your comment.

The problem was that the 19CaymanPing/caymans.conf file had a reference to /etc/openvpn/vpn_name/abc.crt and that file didn't exist.

So there is no way that Tunnelblick could convert that file.

Creating the missing files is one way to fix it -- if Tunnelblick sees the files, then it can convert the .conf file.

Ray Cote

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Aug 2, 2013, 4:14:04 PM8/2/13
to jkbull...gmail.com, tunnelbli...@googlegroups.com
Hello JK:
Thanks for the quick feedback.
I guess the question I have is why was the conversion looking in that directory in the first place?
All the files it needed were in the other directory -- which had been previously loaded into Tunnelblick -- so it knew where to find them.

Regardless, all is now well and operating properly.
--Ray



--
Ray Cote, President
Appropriate Solutions, Inc.
We Build Software
603.924.6079

jkbull...gmail.com

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Aug 2, 2013, 4:35:36 PM8/2/13
to tunnelbli...@googlegroups.com, Ray Cote, rga...@appropriatesolutions.com
The conversion program was looking for the file in that place because the 19CaymanPing/caymans.conf file -- the OpenVPN configuration file -- told it to look in that place.

The .conf file had a line like

ca /etc/openvpn/vpn_name/abc.crt.
or
crt /etc/openvpn/vpn_name/abc.crt.

or similar.

The .conf file said that's where abc.crt was, so that's where Tunnelblick looked for it.

s.sam...@gmail.com

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Feb 27, 2014, 11:25:02 PM2/27/14
to tunnelbli...@googlegroups.com
Hello, I also got the problem with installing Tunnelblick on Mac (OS X 10.7.5). 

I think it is caused by some printer error, as it was with the user above (I can't even open printers' preferences), but I don't know.
Could you please help me?

Console Log:
27.02.14 20:17:15,075 Tunnelblick: /Applications/Tunnelblick.app not owned by root:wheel
27.02.14 20:17:15,078 Tunnelblick: Tunnelblick потребуется:
  • Смена владельцев программых файлов и прав доступа для увеличения её безопасности
27.02.14 20:17:22,953 Tunnelblick: Beginning installation or repair
27.02.14 20:17:22,977 Tunnelblick: AuthorizationExecuteWithPrivileges returned status = -60031
27.02.14 20:17:22,977 Tunnelblick: Failed to execute /Applications/Tunnelblick.app/Contents/Resources/installer: (
    5
)
27.02.14 20:17:23,978 Tunnelblick: Retrying execution of installer
27.02.14 20:17:24,003 Tunnelblick: AuthorizationExecuteWithPrivileges returned status = -60031
27.02.14 20:17:24,005 Tunnelblick: Failed to execute /Applications/Tunnelblick.app/Contents/Resources/installer: (
    4
)
27.02.14 20:17:26,007 Tunnelblick: Retrying execution of installer
27.02.14 20:17:26,112 Tunnelblick: AuthorizationExecuteWithPrivileges returned status = -60031
27.02.14 20:17:26,113 Tunnelblick: Failed to execute /Applications/Tunnelblick.app/Contents/Resources/installer: (
    4
)
27.02.14 20:17:29,114 Tunnelblick: Retrying execution of installer
27.02.14 20:17:29,115 Tunnelblick: AuthorizationExecuteWithPrivileges returned status = -60031
27.02.14 20:17:29,115 Tunnelblick: Failed to execute /Applications/Tunnelblick.app/Contents/Resources/installer: (
    4
)
27.02.14 20:17:33,117 Tunnelblick: Retrying execution of installer
27.02.14 20:17:33,151 Tunnelblick: AuthorizationExecuteWithPrivileges returned status = -60031
27.02.14 20:17:33,190 Tunnelblick: Failed to execute /Applications/Tunnelblick.app/Contents/Resources/installer: (
    4
)
27.02.14 20:17:33,191 Tunnelblick: Installation or repair failed; Log:
27.02.14 20:17:35,933 Tunnelblick: applicationShouldTerminate: termination because of an error; delayed until 'shutdownTunnelblick' finishes
27.02.14 20:17:35,941 Tunnelblick: DEBUG: shutDownTunnelblick: started.
27.02.14 20:17:35,941 Tunnelblick: DEBUG: shutDownTunnelblick: Starting cleanup.
27.02.14 20:17:35,942 Tunnelblick: DEBUG: Cleanup: Entering cleanup
27.02.14 20:17:35,942 Tunnelblick: DEBUG: Cleanup: Setting callDelegateOnNetworkChange: NO
27.02.14 20:17:35,942 Tunnelblick: DEBUG: Cleanup: Will killAllConnectionsIncludingDaemons: NO
27.02.14 20:17:35,942 Tunnelblick: DEBUG: killAllConnectionsIncludingDaemons: has checked for active daemons
27.02.14 20:17:35,942 Tunnelblick: DEBUG: includeDaemons = 0; noUnknownOpenVPNsRunning = 0; noActiveDaemons = 1; noDownRootsActive = 1 
27.02.14 20:17:35,942 Tunnelblick: DEBUG: killAllConnectionsIncludingDaemons: will kill individually
27.02.14 20:17:35,942 Tunnelblick: DEBUG: Cleanup: Unloading kexts
27.02.14 20:17:36,137 Tunnelblick: DEBUG: Cleanup: Deleting logs
27.02.14 20:17:36,137 Tunnelblick: DEBUG: shutDownTunnelblick: Cleanup finished.
27.02.14 20:17:36,137 Tunnelblick: Finished shutting down Tunnelblick; allowing termination
27.02.14 20:17:36,138 Tunnelblick: DEBUG: applicationWillTerminate: invoked
 

jkbull...gmail.com

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Feb 27, 2014, 11:36:56 PM2/27/14
to tunnelbli...@googlegroups.com, s.sam...@gmail.com
The fact that you can't run the  "Print & Scan" panel (or whatever it is called in your version of OS X) in system preferences means that your system has some serious problems. I'm not surprised that Tunnelblick won't install.

You should probably reinstall OS X.

hansa...@artvista.net

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Mar 1, 2014, 1:45:38 PM3/1/14
to tunnelbli...@googlegroups.com, s.sam...@gmail.com
I also receive this error message when trying to install 3.4beta16 on OS X 10.6.8.  I am posting the log below, of there is any help possible, thanks:

3/1/14 9:44:46 AM Tunnelblick[6458] Installation or repair failed; Log:
Tunnelblick installer started 2014-03-01 09:44:33. 1 arguments: 0x001f
Moved /Applications/Tunnelblick.app to the Trash
Copied /Volumes/Tunnelblick 1/Tunnelblick.app to /Applications/Tunnelblick.app
Changed ownership of /Applications/Tunnelblick.app and its contents from 501:80 to 0:0
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/atsystemstart
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/installer
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch3
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/process-network-changes
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/standardize-scutil-output
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.route-pre-down.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.1.up.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.1.down.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.2.up.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.2.down.tunnelblick.sh
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.3.up.tunnelblick.sh
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.3.down.tunnelblick.sh
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.2.1/openvpn-down-root.so
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.3.2/openvpn-down-root.so
Changed permissions from 755 to 4555 on /Applications/Tunnelblick.app/Contents/Resources/openvpnstart
Tunnelblick installer started 2014-03-01 09:44:35. 1 arguments: 0x001e
Moved /Applications/Tunnelblick.app to the Trash
Copied /Volumes/Tunnelblick 1/Tunnelblick.app to /Applications/Tunnelblick.app
Changed ownership of /Applications/Tunnelblick.app and its contents from 501:80 to 0:0
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/atsystemstart
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/installer
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch3
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/process-network-changes
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/standardize-scutil-output
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.route-pre-down.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.1.up.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.1.down.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.2.up.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.2.down.tunnelblick.sh
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.3.up.tunnelblick.sh
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.3.down.tunnelblick.sh
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.2.1/openvpn-down-root.so
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.3.2/openvpn-down-root.so
Changed permissions from 755 to 4555 on /Applications/Tunnelblick.app/Contents/Resources/openvpnstart
Tunnelblick installer started 2014-03-01 09:44:38. 1 arguments: 0x001e
Moved /Applications/Tunnelblick.app to the Trash
Copied /Volumes/Tunnelblick 1/Tunnelblick.app to /Applications/Tunnelblick.app
Changed ownership of /Applications/Tunnelblick.app and its contents from 501:80 to 0:0
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/atsystemstart
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/installer
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch3
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/process-network-changes
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/standardize-scutil-output
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.route-pre-down.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.1.up.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.1.down.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.2.up.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.2.down.tunnelblick.sh
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.3.up.tunnelblick.sh
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.3.down.tunnelblick.sh
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.2.1/openvpn-down-root.so
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.3.2/openvpn-down-root.so
Changed permissions from 755 to 4555 on /Applications/Tunnelblick.app/Contents/Resources/openvpnstart
Tunnelblick installer started 2014-03-01 09:44:41. 1 arguments: 0x001e
Moved /Applications/Tunnelblick.app to the Trash
Copied /Volumes/Tunnelblick 1/Tunnelblick.app to /Applications/Tunnelblick.app
Changed ownership of /Applications/Tunnelblick.app and its contents from 501:80 to 0:0
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/atsystemstart
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/installer
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch3
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/process-network-changes
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/standardize-scutil-output
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.route-pre-down.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.1.up.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.1.down.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.2.up.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.2.down.tunnelblick.sh
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.3.up.tunnelblick.sh
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.3.down.tunnelblick.sh
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.2.1/openvpn-down-root.so
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.3.2/openvpn-down-root.so
Changed permissions from 755 to 4555 on /Applications/Tunnelblick.app/Contents/Resources/openvpnstart
Tunnelblick installer started 2014-03-01 09:44:45. 1 arguments: 0x001e
Moved /Applications/Tunnelblick.app to the Trash
Copied /Volumes/Tunnelblick 1/Tunnelblick.app to /Applications/Tunnelblick.app
Changed ownership of /Applications/Tunnelblick.app and its contents from 501:80 to 0:0
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/atsystemstart
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/installer
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/leasewatch3
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/process-network-changes
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/standardize-scutil-output
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.route-pre-down.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.1.up.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.1.down.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.2.up.tunnelblick.sh
Changed permissions from 644 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.2.down.tunnelblick.sh
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.3.up.tunnelblick.sh
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/client.3.down.tunnelblick.sh
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.2.1/openvpn-down-root.so
Changed permissions from 755 to 744 on /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.3.2/openvpn-down-root.so
Changed permissions from 755 to 4555 on /Applications/Tunnelblick.app/Contents/Resources/openvpnstart

aleesh...@gmail.com

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Oct 18, 2016, 5:08:31 AM10/18/16
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Hello, I am also having this problem.  I even emptied the trash and trying to re install but still getting this error. 

The installation or repair took too long or failed. Try again?

Tunnelblick developer

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Oct 18, 2016, 5:18:22 AM10/18/16
to tunnelblick-discuss, aleesh...@gmail.com
Look in the Console Log for entries that describe the problem.

Ali Shan

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Oct 18, 2016, 7:03:37 AM10/18/16
to Tunnelblick developer, tunnelblick-discuss
18/10/2016 3:59:13.000 PM kernel[0]: Sandbox: Tunnelblick(1585) System Policy: deny(1) file-write-create /private/tmp/tunnelblick-authorized-running
18/10/2016 3:59:13.661 PM Tunnelblick[1585]: Unable to create flag file /tmp/tunnelblick-authorized-running
Error was 'Operation not permitted'
18/10/2016 3:59:13.661 PM Tunnelblick[1585]: Failed to execute /Volumes/Tunnelblick 1/Tunnelblick.app/Contents/Resources/installer: (
    22
)
18/10/2016 3:59:13.809 PM Tunnelblick[1585]: Retrying execution of installer
18/10/2016 3:59:13.000 PM kernel[0]: Sandbox: Tunnelblick(1585) System Policy: deny(1) file-write-create /private/tmp/TunnelblickAuthIcon.png
18/10/2016 3:59:13.000 PM kernel[0]: Sandbox: Tunnelblick(1585) System Policy: deny(1) file-write-create /private/tmp/tunnelblick-authorized-running
18/10/2016 3:59:13.813 PM Tunnelblick[1585]: Unable to create flag file /tmp/tunnelblick-authorized-running
Error was 'Operation not permitted'
18/10/2016 3:59:13.813 PM Tunnelblick[1585]: Failed to execute /Volumes/Tunnelblick 1/Tunnelblick.app/Contents/Resources/installer: (
    22
)
18/10/2016 3:59:13.945 PM Tunnelblick[1585]: Retrying execution of installer
18/10/2016 3:59:13.000 PM kernel[0]: Sandbox: Tunnelblick(1585) System Policy: deny(1) file-write-create /private/tmp/TunnelblickAuthIcon.png
18/10/2016 3:59:13.000 PM kernel[0]: Sandbox: Tunnelblick(1585) System Policy: deny(1) file-write-create /private/tmp/tunnelblick-authorized-running
18/10/2016 3:59:13.949 PM Tunnelblick[1585]: Unable to create flag file /tmp/tunnelblick-authorized-running
Error was 'Operation not permitted'
18/10/2016 3:59:13.949 PM Tunnelblick[1585]: Failed to execute /Volumes/Tunnelblick 1/Tunnelblick.app/Contents/Resources/installer: (
    22
)
18/10/2016 3:59:14.089 PM Tunnelblick[1585]: Retrying execution of installer
18/10/2016 3:59:14.000 PM kernel[0]: Sandbox: Tunnelblick(1585) System Policy: deny(1) file-write-create /private/tmp/TunnelblickAuthIcon.png
18/10/2016 3:59:14.000 PM kernel[0]: Sandbox: Tunnelblick(1585) System Policy: deny(1) file-write-create /private/tmp/tunnelblick-authorized-running
18/10/2016 3:59:14.093 PM Tunnelblick[1585]: Unable to create flag file /tmp/tunnelblick-authorized-running
Error was 'Operation not permitted'
18/10/2016 3:59:14.093 PM Tunnelblick[1585]: Failed to execute /Volumes/Tunnelblick 1/Tunnelblick.app/Contents/Resources/installer: (
    22
)
18/10/2016 3:59:14.771 PM Tunnelblick[1585]: Installation or repair failed; Log:
 (none)
18/10/2016 3:59:14.771 PM Tunnelblick[1585]: applicationShouldTerminate: termination because of Quit; delayed until 'shutdownTunnelblick' finishes
18/10/2016 3:59:14.792 PM Tunnelblick[1585]: Need to replace and/or reload 'tunnelblickd'
18/10/2016 3:59:14.792 PM Tunnelblick[1585]: Not unloading kexts and not deleting logs because tunnelblickd is not loaded.
18/10/2016 3:59:14.792 PM Tunnelblick[1585]: Finished shutting down Tunnelblick; allowing termination

Tunnelblick developer

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Oct 18, 2016, 7:19:43 AM10/18/16
to tunnelblick-discuss, aleesh...@gmail.com
I'm sorry you're having this problem.

This

18/10/2016 3:59:13.000 PM kernel[0]: Sandbox: Tunnelblick(1585) System Policy: deny(1) file-write-create /private/tmp/tunnelblick-authorized-running
18/10/2016 3:59:13.661 PM Tunnelblick[1585]: Unable to create flag file /tmp/tunnelblick-authorized-running
Error was 'Operation not permitted'

indicates that the Tunnelblick installer was not able to create a file in the "/private/tmp" folder. This could indicate a problem with ownership and/or permissions for that folder -- that is, a problem with OS X. Or it could indicate some kind of "security" software running on your computer.

Assuming this is an ownership/permissions problem, this is the first time I've see it with the /private/tmp folder, but I have seen such problems with other system folders. Sometimes a poorly-written installer will modify the ownership and/or permissions of system folders (which it should not do). There is a description of this at System Folders Not Secure, but apparently Tunnelblick doesn't check the /private/tmp folder, so it doesn't display a clear message about the problem.

What version of OS X do you have?

Is there anything unusual about your system -- for example, do you have any "security" software installed, or have you done something to move your home folder?

dan.r...@gmail.com

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Oct 18, 2016, 2:20:59 PM10/18/16
to tunnelblick-discuss, aleesh...@gmail.com
Hi all,
I had the same problem when I updated to tunnelblink 3.6.8. This is the console log:

10/17/16 1:58:52.584 PM Tunnelblick[610]: Tunnelblick: OS X 10.11.6; Tunnelblick 3.6.8 (build 4625)
10/17/16 1:58:52.977 PM Tunnelblick[610]: Tunnelblick cannot run when it is on /Volumes because the volume has the MNT_NOSUID statfs flag set.
10/17/16 1:58:52.996 PM authd[131]: copy_rights: _server_authorize failed
10/17/16 1:58:53.063 PM SecurityAgent[615]: activateIgnoringOtherApps:1
10/17/16 1:58:53.065 PM SecurityAgent[615]: makeKeyAndOrderFront
10/17/16 1:58:53.096 PM SecurityAgent[615]: com.apple.SecurityAgent.consoleLogin.UIShown
10/17/16 1:58:56.037 PM Tunnelblick[610]: Tunnelblick needs to:
  • Be installed in /Applications as Tunnelblick
  • Change ownership and permissions of the program to secure it
  • Secure configurations
10/17/16 1:58:56.037 PM Tunnelblick[610]: Beginning installation or repair
10/17/16 1:58:56.040 PM Tunnelblick[610]: Unable to create flag file /tmp/tunnelblick-authorized-running
Error was 'Operation not permitted'
10/17/16 1:58:56.040 PM Tunnelblick[610]: Failed to execute /Volumes/Tunnelblick/Tunnelblick.app/Contents/Resources/installer: (
    23
)
10/17/16 1:58:56.059 PM sandboxd[128]: ([610]) Tunnelblick(610) System Policy: deny file-write-create /private/tmp/tunnelblick-authorized-running


The only way I was able to make this work is to disable System Integrity Protection:


It is strange that /private/tmp has the rootless attribute though. Should I try to remove that instead?

Thanks,

Message has been deleted

Tunnelblick developer

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Oct 18, 2016, 2:36:42 PM10/18/16
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(Ali and I have been corresponding privately, off-list, to try to resolve his problem.)

System Integrity Protection -- that makes sense. I had forgotten about it. I know Ali has some unknown "extended attribute" on /private/tmp, but haven't heard back about what it is.

As far as I know, private/tmp should not have the "rootless" attribute. It isn't on /private/tmp on my "pristine" copy of 10.11.6 (it has only the OS on it and I only apply OS updates), and it isn't there on my working 10.11.6 system either, which has all sorts of stuff installed.

I think the "rootless" attribute is what makes SIP protect the folder.

I think some badly coded installer or program has added the "rootless" extended attribute to that folder, in both Ali's system and yours. It would be interesting to know what programs you have in common.

My understanding is that you can add "rootless" attribute to a folder but can't remove it, but I'm not sure -- maybe you have to turn off SIP globally so you can remove it from a single folder. If you can, remove "rootless" from the folder and then turn SIP back on, so it is protecting all of the rest of the system.

Dan Lipsa

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Oct 19, 2016, 9:35:17 AM10/19/16
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As far as I know, private/tmp should not have the "rootless" attribute. It isn't on /private/tmp on my "pristine" copy of 10.11.6 (it has only the OS on it and I only apply OS updates), and it isn't there on my working 10.11.6 system either, which has all sorts of stuff installed.

Good to know that. 

 
I think the "rootless" attribute is what makes SIP protect the folder.

I think some badly coded installer or program has added the "rootless" extended attribute to that folder, in both Ali's system and yours. It would be interesting to know what programs you have in common.

My understanding is that you can add "rootless" attribute to a folder but can't remove it, but I'm not sure -- maybe you have to turn off SIP globally so you can remove it from a single folder. If you can, remove "rootless" from the folder and then turn SIP back on, so it is protecting all of the rest of the system.

I was not able to find a way to remove the rootless attribute. xattr -d is suppose to do it, but I SIP doesn't let me do it in the regular system and I cannot find this utility in Recovery Mode. So for now I'll have to live without SIP.
 

Tunnelblick developer

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Oct 21, 2016, 3:28:03 PM10/21/16
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A solution to the problem of being unable to create files in /private/tmp is referred to in this comment on Tunnelblick GitHub Issue #264 (closed). The comment links to a solution on SuperUser at


Dan Lipsa

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Oct 21, 2016, 3:53:01 PM10/21/16
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Thanks for the link! Indeed this solved my problem.

Dan

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