no scheduled shutdown w/Tunnelblick

[pjc...@gmail.com]

Folks,

Tunnelblick works great for my VPN needs. But, I have a scheduled shutdown each night and if Tunnelblick is open in the menubar, not connected, the Mac will not shutdown. I watched as the time arrived and the screen briefly goes dark and then I am back to the Finder. If I quit Tunnelblick before the shutdown time arrives, all works as expected. I can also manually shutdown with no issues. Does anyone have any ideas?

Paul

[Tunnelblick developer]

I will look into it and post back in this thread.

It would be helpful to know what version of MacOS you are using.

[pjc...@gmail.com]

On Friday, 15 September 2017 14:13:48 UTC+10, Tunnelblick developer wrote:

I will look into it and post back in this thread.

It would be helpful to know what version of MacOS you are using.

I am using El Capitan 10.11.6 on a Macbook Air (13-inch, Early 2014) if that matters. Using the latest version of Tunnelblick, 3.7.2 (build 4850) 

[Tunnelblick developer]

I haven't been able to reproduce this. If you're willing to try to help find the problem:

1. Copy/paste the following into /Applications/Utilities/Terminal to enable additional logging of Tunnelblick's shutdown process:

defaults write net.tunnelblick.tunnelblick DB-SD -bool yes

After going through the scheduled shutdown process which fails, examine the Console Log and copy/paste the log into a reply

You can disable the extra logging by copy/pasting the following:

defaults delete net.tunnelblick.tunnelblick DB-SD

2. With Tunnelblick launched (in the menu bar) but not connected to a VPN, does a manual shutdown (Apple : ShutDown… followed by clicking the "Shut Down" button) work?

3. Approximately how many different VPN configurations do you have?

[pjc...@gmail.com]

1. I will run the Terminal command and check the Console after tonight's shutdown.

2. I am able to manually shutdown when Tunnelblick is in the menubar with no active VPN connection. With a connection, I just see alert windows to confirm, which isn't a problem.

3. I have 16 possible VPN connections listen in the menubar drop-down. I only regularly use about three.

[pjc...@gmail.com]

I have logging enabled and over the past two days the computer has shutdown successfully or remained running. I am trying to replicate the conditions that generate the behaviour.

It did not shutdown last night. This morning I reset the auto-shutdown time to several minutes in the future. I put the computer to Sleep. After about 15 minutes, I checked and it was still running. I don't see anything obvious in the Console log, filtered for 'tunnelblick'. On the second run this morning, I preceded it with a VPN connection and disconnection:

===

17/09/2017 22:55:00.403 Tunnelblick[1897]: DB-SD: Initiated computer shutdown

17/09/2017 23:05:00.848 Tunnelblick[1897]: DB-SD: logoutContinuedHandler: Confirmed logout, or computer shutdown or restart.

17/09/2017 23:05:00.848 Tunnelblick[1897]: DB-SD: TunnelblickShutdownUIHandler: invoked

17/09/2017 23:05:01.230 Tunnelblick[1897]: DB-SD: willLogoutOrShutdownHandler: Received 'NSWorkspaceWillPowerOffNotification' notification

17/09/2017 23:05:01.230 Tunnelblick[1897]: setShutdownVariables: invoked, but have already set them

17/09/2017 23:05:01.230 Tunnelblick[1897]: applicationShouldTerminate: termination because of shutdown; delayed until 'shutdownTunnelblick' finishes

17/09/2017 23:05:01.230 Tunnelblick[1897]: DB-SD: shutDownTunnelblick: started.

17/09/2017 23:05:01.230 Tunnelblick[1897]: DB-SD: shutDownTunnelblick: Starting cleanup.

17/09/2017 23:05:01.231 Tunnelblick[1897]: DB-SD: cleanup: Entering cleanup

17/09/2017 23:05:01.231 Tunnelblick[1897]: DB-SD: cleanup: Skipping cleanup because computer is shutting down or restarting

17/09/2017 23:05:01.231 Tunnelblick[1897]: DB-SD: shutDownTunnelblick: Cleanup finished.

17/09/2017 23:05:01.231 Tunnelblick[1897]: Finished shutting down Tunnelblick; allowing termination

18/09/2017 06:29:42.767 Tunnelblick[2796]: Tunnelblick: OS X 10.11.6; Tunnelblick 3.7.2 (build 4850)

18/09/2017 06:30:02.128 Tunnelblick[2796]: Bartender: Loaded BartenderHelperTwoOneThree

18/09/2017 06:30:02.529 Tunnelblick[2796]: Sparkle: ===== Tunnelblick =====

18/09/2017 06:30:02.530 Tunnelblick[2796]: Sparkle: Verified appcast signature

18/09/2017 07:35:55.170 Tunnelblick[2796]: Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Australia - Sydney' account = 'username'

18/09/2017 07:35:55.183 Tunnelblick[2796]: Keychain item retrieved successfully for service = 'Tunnelblick-Auth-Australia - Sydney' account = 'password'

===

Here's hoping you can shed some light.

Cheers,

Paul

P.S. I will logout of my regular account and try a scheduled shutdown in my clean admin account.

[pjc...@gmail.com]

Folks,

I found that the conflict is with Bartender, a utility that corrals user-selected menubar items into a submenu. I noticed its helper appearing in a line in the Console log filtered for 'tunnelblick'. So, I quit the utility and ran another test auto-shutdown session. The Mac shut down successfully.

Earlier, I ran a session in my clean admin account and had successful auto-shutdown. This indicated that it was something in my regular account, leading me to discover the Bartender conflict. Here is the utility's web site: https://www.macbartender.com

It is a handy utility. I am open to suggestions.

Cheers,

Paul

[pjc...@gmail.com]

By the way, I saw that the VyprVPN client was running successfully, loading at startup, in my clean admin account. I found I needed to use the Tunnelblick client as an alternative in my regular account. (I found that it would connect successfully, as shown in the client, but I could not get any site's web page to load.)

Paul