Tunnelblick install failed

[gsco...@gmail.com]

Hi Everybody,

I just can't seem to install Tunnelblick. This is the output I get if I run Tunnelblick from the command line:

2017-08-09 23:50:34.873 Tunnelblick[861:11051] Tunnelblick: OS X 10.12.6; Tunnelblick 3.7.2beta03 (build 4840)
2017-08-09 23:50:35.182 Tunnelblick[861:11051] Need to replace and/or reload 'tunnelblickd':
    tunnelblickdHashOK   = YES
    launchctlPlistHashOK = YES
    tunnelblickdPlistOK  = YES
    socketOK             = NO
2017-08-09 23:50:38.034 Tunnelblick[861:11051] Tunnelblick deve:
  • Completare l'aggiornamento
2017-08-09 23:50:38.034 Tunnelblick[861:11051] Beginning installation or repair
2017-08-09 23:50:38.439 Tunnelblick[861:11051] Need to replace and/or reload 'tunnelblickd':
    tunnelblickdHashOK   = YES
    launchctlPlistHashOK = YES
    tunnelblickdPlistOK  = YES
    socketOK             = NO
2017-08-09 23:50:38.439 Tunnelblick[861:11051] installer did not make the necessary changes
2017-08-09 23:50:39.553 Tunnelblick[861:11051] Installation or repair failed; Log:
Tunnelblick installer started 2017-08-09 23:50:38. 1 arguments: 0x0101
Replaced /Library/LaunchDaemons/net.tunnelblick.tunnelblick.tunnelblickd.plist
Used launchctl to load tunnelblickd
Tunnelblick installer finished without error
2017-08-09 23:50:39.554 Tunnelblick[861:11051] applicationShouldTerminate: termination because of Quit; delayed until 'shutdownTunnelblick' finishes
2017-08-09 23:50:39.574 Tunnelblick[861:11051] Need to replace and/or reload 'tunnelblickd':
    tunnelblickdHashOK   = YES
    launchctlPlistHashOK = YES
    tunnelblickdPlistOK  = YES
    socketOK             = NO
2017-08-09 23:50:39.574 Tunnelblick[861:11051] Not unloading kexts and not deleting logs because tunnelblickd is not loaded.
2017-08-09 23:50:39.574 Tunnelblick[861:11051] Finished shutting down Tunnelblick; allowing termination

I did try to clean uninstall with the uninstaller provided, but nothing changed. I did try to look into file permissions as some have suggested, but that didn't fix the problem.
Any idea what I'm doing wrong?

[Tunnelblick developer]

It looks like something is interfering with the Tunnelblick installer's attempt to load its "Launch Daemon" named "tunnelblickd", or perhaps with setting up the communications socket that the daemon uses..

Try the following:

1. Unistall Tunnelblick
   
2. Restart your computer
   
3. Disable any security software (e.g. antivirus)
   
4. Launch /Applications/Utilities/Console, clear the display, and put "tunnelblick" in the search box, and press the "enter/return" key.
   
5. Launch Tunnelblick on the disk image by double-clicking it (not "from the command line").
   
6. Post the relevant entries from the Console Log if it still doesn't work.
   

[gsco...@gmail.com]

This is What I get, while the installer gives me the error "Could not repair or update" as usual:
As far as I know, I don't have any antivirus software installed and I disabled system Firewall

[Tunnelblick developer]

I'm sorry, my instructions were not complete. There were two problems:

1. In Sierra, Tunnelblick's log entries are shown under "system.log".
   
2. Screenshots do not show all of the info.
   

So here are revised instructions:

1. Unistall Tunnelblick
   
2. Restart your computer
   

1. Disable any security software (e.g. antivirus) (The macOS Firewall can be left on.)
   
2. Launch /Applications/Utilities/Console:
1. On macOS Sierra, click on "system.log" in the list on the left
2. Clear the display
3. Type "tunnelblick" in the search box, and press the "enter/return" key.

1. Launch Tunnelblick on the disk image by double-clicking it (not "from the command line").
   

1. Go back to the Console application:
   
1. Edit : Select All
2. Edit : Copy
2. Paste the result into a reply.

[gsco...@gmail.com]

Here it is:

Aug 11 09:23:06 gmac Tunnelblick[902]: Tunnelblick: OS X 10.12.6; Tunnelblick 3.7.2beta03 (build 4840)
Aug 11 09:23:06 gmac Tunnelblick[902]: Tunnelblick cannot run when it is on /Volumes because the volume has the MNT_NOSUID statfs flag set.
Aug 11 09:23:09 gmac Tunnelblick[902]: Tunnelblick deve:
      • essere installato nella cartella Applicazioni come Tunnelblick
Aug 11 09:23:09 gmac Tunnelblick[902]: Beginning installation or repair
Aug 11 09:23:10 gmac Tunnelblick[902]: Need to replace and/or reload 'tunnelblickd':
        tunnelblickdHashOK   = YES
        tunnelblickdPlistOK  = YES
Aug 11 09:23:10 gmac Tunnelblick[902]: installer did not make the necessary changes
Aug 11 09:23:13 gmac Tunnelblick[902]: Installation or repair failed; Log:
    Tunnelblick installer started 2017-08-11 09:23:09. 1 arguments: 0x0017
    Created directory /Library/Application Support/Tunnelblick with owner 0:80 and permissions 755
    Changed ownership of /Library/Application Support/Tunnelblick from 0:80 to 0:0
    Created directory /Library/Application Support/Tunnelblick/Logs with owner 0:0 and permissions 755
    Created directory /Library/Application Support/Tunnelblick/Shared with owner 0:0 and permissions 755
    Created directory /Library/Application Support/Tunnelblick/Tblks with owner 0:0 and permissions 755
    Created directory /Library/Application Support/Tunnelblick/Users with owner 0:0 and permissions 755
    Created directory /Library/Application Support/Tunnelblick/Users/gyosko with owner 0:0 and permissions 755
    Changed ownership of /Users/gyosko/Library/Application Support/Tunnelblick from 501:20 to 501:80
    Changed ownership of /Users/gyosko/Library/Application Support/Tunnelblick/Configurations from 501:20 to 501:80
    Copied /Volumes/Tunnelblick/Tunnelblick.app to /Applications/Tunnelblick.app
    Changed ownership of /Applications/Tunnelblick.app and its contents from 501:80 to 0:0

    Need to replace and/or reload 'tunnelblickd':

        tunnelblickdHashOK   = NO
        tunnelblickdPlistOK  = NO
    Installed /Library/LaunchDaemons/net.tunnelblick.tunnelblick.tunnelblickd.plist

    Used launchctl to load tunnelblickd
    Tunnelblick installer finished without error

Aug 11 09:23:13 gmac Tunnelblick[902]: applicationShouldTerminate: termination because of Quit; delayed until 'shutdownTunnelblick' finishes
Aug 11 09:23:13 gmac Tunnelblick[902]: Need to replace and/or reload 'tunnelblickd':
        tunnelblickdHashOK   = YES
        tunnelblickdPlistOK  = YES
Aug 11 09:23:13 gmac Tunnelblick[902]: Not unloading kexts and not deleting logs because tunnelblickd is not loaded.
Aug 11 09:23:13 gmac Tunnelblick[902]: Finished shutting down Tunnelblick; allowing termination

Il giorno giovedì 10 agosto 2017 01:19:50 UTC+2, Giorgio Scotti ha scritto: