vpn not connecting

[nishacho...@gmail.com]

my vpn works fine on my Macbook Air, but doesn't work on my macbook pro, above the issue.  

[Tunnelblick developer]

You need to contact your VPN service provider. That is the organization which gave you your configuration files, and perhaps a username and password, and to which you are probably paying a fee for VPN service. For more information, please see  Getting VPN Service.

Tunnelblick is just the free software that many VPN service providers recommend or supply to their customers. We do not provide VPN service, just software.