Issue with fields displayed in the header of the ticket box
Nicolas MARTIN
Recently, I noticed that the header of the ticket properties box with
the ticket number was not correct: I found the ticket priority in the
'trac-status' span, the ticket resolution in 'trac-type' span and
nothing between the brackets for 'trac-resolution' span whereas the
ticket was closed.
Everything was going on as if an offset was at work somewhere.
At first, I suspected one of our several plugins to be at the root of
this but finally, without further evidence, I fixed it by removing the
first part of tests with 'fields_map' queries in the ticket_box.html
template:
<h2>
<a href="${href.ticket(ticket.id)}" class="trac-id">#${ticket.id}</a>
<span class="trac-status">
${'status' in fields_map and fields[fields_map['status']].rendered or ticket.status}
</span>
<span class="trac-type" py:if="ticket.type">
<!--${'type' in fields_map and fields[fields_map['type']].rendered or ticket.type}-->
${ticket.type}
</span
<span class="trac-resolution" py:if="ticket.resolution">
<!--(${'resolution' in fields_map and fields[fields_map['resolution']].rendered or ticket.resolution})-->
(${ticket.resolution})
</span>
</h2>
Nothing really serious but I wonder if something is relevant here as it
is the first time I have to fix a template.
We are still on Trac 1.0.1 but I guess nothing has really changed in the
core related to this on the 1.0 development branch.
Regards,
Nicolas
Ryan Ollos
Nicolas MARTIN
I found the culprit, HideVals plugin.
The ticket type is one of the filtered fields so probably the
plugin messes with 'fields_map' array but I don't know how.
It should only remove the filtered entries within the dropdown
menus in the 'Modify' section of the ticket.
Nicolas
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Nicolas MARTIN
Ok I got it.
After displaying debug output from HideVals, I saw that the owner
field had been filtered. From the administration interface, there
is no panel 'Owner' under 'HideVals' so previously I thought that
this field was not affected by the plugin. The owner field is
already controlled with a dropdown menu thanks to 'restrict_owner'
option.
I added 'owner' to 'dont_filter' option and so I got back the good
heading.
Not sure if there is something to do here, it's more like a misconfiguration.
Nicolas
Nicolas MARTIN
Finally I think there is a real issue with HideVals occuring in a
particular case when a field is entirely removed from the ticket
editing, i.e. the permissions group has no allowed entry to see.
For the same ticket, I have checked the ticket box for my "user"
account (2 fields removed) and my "dev" account (only filtering
values) and I lost the resolution status in the heading with the
"user" permissions.
I will open a ticket.
Nicolas
Nicolas MARTIN
RjOllos
On Tuesday, January 23, 2018 at 12:59:48 PM UTC-8, Nicolas MARTIN wrote: