Getting "Java(TM) Platform SE binary is not responding" error

[Candice Buchanan]

I updated from TopBraid Composer Maestro v 4.6 to v 5.0 this weekend. I keep getting the error message upon start-up of Composer "Java(TM) Platform SE binary is not responding".  I searched the internet and took their advise to get rid of the problem (which didn't help) and then I resorted to deleting Java and reinstalled it.  Nothing seems to work.  Has anyone else had this problem?  I am at a dead-end. Thanks!

 

 

[Mark Graham]

Hi Candice,

Couple things to check. You want to verify that you downloaded the ME or SE version - could be a mismatch with your workspace if the previous version was a different application. 

By default the TBC application will use the version 7 java that is packaged with it (not your system java - so you are fine there).

If you can get to the place in starting the application that prompts you to path to a workspace - change that path name (the system will then create that new workspace directory for you).

Thanks,
Mark


Mark Graham
TopQuadrant Support

On Wed, Sep 16, 2015 at 2:05 PM, 'Candice Buchanan' via TopBraid Suite Users <topbrai...@googlegroups.com> wrote:

I updated from TopBraid Composer Maestro v 4.6 to v 5.0 this weekend. I keep getting the error message upon start-up of Composer "Java(TM) Platform SE binary is not responding".  I searched the internet and took their advise to get rid of the problem (which didn't help) and then I resorted to deleting Java and reinstalled it.  Nothing seems to work.  Has anyone else had this problem?  I am at a dead-end. Thanks!

 

 

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[Candice Buchanan]

Thank you Mark!

 

I installed Java SDK 8 instead of SDK 7.  Sometimes the newer one isn't the better one...  After getting 7 reloaded, it worked with no errors.  Also, thanks for reminding me to create a new workspace - that was my last hurdle. Everything is working fine now!

Candi