Hi Alistair,
My helpdesk person whom you spoke to this afternoon did raise your issue with me following your call. I have reviewed your call and as always, there are two sides of the story.
He is correct in that we cannot realistically support schools custom web pages - they aren’t web / php developers.
However, we do support the web portal itself and from what you have explained in your call - he should have confirmed the issue wasn’t in the web portal itself.
Leave this with me and I’ll have the developer responsible for the web portal get in contact with you early next week.
regards
Kent.
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