Google Classroom can't share a Doc

[Craig Knights]

Hi all,

Our DP is trying to share a doc on the staff Google Classroom

He gets "Couldn't attach file. Make sure that you have permission"  in a red banner..

I've tried the obvious, checking the Google Doc permissions, same when attaching a file..

It's only this Google Classroom, for all "Teachers" including me.

There's a screenshot attached to this email..

Anyone?

Weird,

Craig

[Nick Steenson]

I had a teacher with the same issue the other day, but she resolved it before I could get to the ticket. I'll ask how and get back to you.

Nick

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Nick Steenson ICT Technician Mt Aspiring College p: +643 443 0463 (Ext 830) a: Plantation Rd, Wanaka 9305 e: stee...@mtaspiring.school.nz

[Nick Steenson]

That was quick:

> Here it goes....

> 

> I had them stored, for safety, in my private Team Drive...so I did think this morning "maybe this is the issue."

>

> Once I shifted back to a standard Google Drive, the issue was resolved!

> 

> Sometimes being extra protective doesn't pay ;)

Are they stored in a Team drive?

Nick

On 7 November 2017 at 11:47, Nick Steenson <stee...@mtaspiring.school.nz> wrote:

I had a teacher with the same issue the other day, but she resolved it before I could get to the ticket. I'll ask how and get back to you.

Nick

On 7 November 2017 at 11:45, Craig Knights <craig....@gmail.com> wrote:

Hi all,

Our DP is trying to share a doc on the staff Google Classroom

He gets "Couldn't attach file. Make sure that you have permission"  in a red banner..

I've tried the obvious, checking the Google Doc permissions, same when attaching a file..

It's only this Google Classroom, for all "Teachers" including me.

There's a screenshot attached to this email..

Anyone?

Weird,

Craig

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Nick Steenson ICT Technician Mt Aspiring College p: +643 443 0463 (Ext 830) a: Plantation Rd, Wanaka 9305 e: stee...@mtaspiring.school.nz

[Craig Knights]

No they're not.  I've even tried making them fully public.

hmm thanks,

Craig

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[Chris Magill]

Hi Craig,

It might be a "teacher permission" issue in Google Classroom, which can be solved by checking for and adding pending members in the Groups service.

You need to go to the Google Groups service website (either via the Google Management Console, or directly: groups.google.com). You are looking for a Google Group named classroom...@your.domain. 

Once you have located the classroom_teachers group in Google Groups, you can check the Group Membership --> Join Requests area and allow or reject any new teachers listed as "pending". Once the appropriate teachers are added as members of the classroom_teachers group, all permission issues should be resolved.

Kind regards,

Chris

Chris Magill | Director ICTS | HoD Digital Technologies 

Ōtaki College | 233 Mill Road, Box 36 | Ōtaki, 5512 

ŌC: 06 3648204 (ext 726) | Mobile: 021 323191

[Alistair Baird]

Just a thought, is it a permitted file type ? Like docx, pdf etc and not a zip file or something.?

On 7 November 2017 at 11:56, Craig Knights <craig....@gmail.com> wrote:

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Alistair Baird

IT Manager

St Peters College 

p 06 354 4198

m 021 482 937

e bai...@stpeterspn.school.nz