I have a Professional and have been sychronizing with Act since link
was developed. I am now getting "Hotsync Problem" - HotSync was
interrupted. some of your data was not backed up. Log indicates
"Failed to resolve user name. (8004). I called Palm Pilot - they
said this is your error message. Help!!! And thanks
Hello Vicki,
I have not come across this error before either. Since user name is
part of the error lets take a look at the Custom settings.
Click the HotSync icon.
Click Custom.
Click on the down arrow next to your name.
Is a second name listed?
If so change to the second name and reset the options.
Let us know how it goes.
Patti Fort [Symantec]
Product Support Analyst
ACT! Technical Support
Symantec Corporation
For more help with ACT! try these links:
Frequently Asked Questions at
http://service.symantec.com/faq/act3faq.html
Support Genie at http://service.symantec.com/genie/index.html
Knowledge Base at http://service.symantec.com/knowbase/
Product Enhancement requests at
http://www.symantec.com/feedback/index.html
File Download area at http://service.symantec.com/ftp/actftp.html
If you can not just click on these links, cut and paste the address
line
(URL) into your browser or newsreader.