Ads that disrupt Sporcle quizplay

[david6k]

Is it just me, or has the frequency of ads that disrupt or prevent Sporcling increased quite substantially in the last month or so? These are usually ads that play little clips.

 

My most annoying recurring experience is as follows -- I go to the main page, or to the man user-created page. I see titles of 5 or 6 quizzes that interest me. I immediately open each of these quizzes into new browser windows. Then, within 30 seconds or so, my browser freezes, except that I can hear little half-second snippets of sound from clips that are playing in the various browser windows (note that these are not clips from quizzes I am playing, I haven't even looked at most of these windows yet). These snippets repeat apparently endlessly while my browser (and sometimes my entire computer) remains frozen. If I wait long enough -- usually at least 5 minutes, sometimes 10-15 minutes either the problem resolves itself or the browser crashes completely. Sometimes it takes the computer 4-5 minutes to even respond to Ctrl-Alt-Delete just so I can dump the whole session and start over. I'd be happy to report the ads that are causing the problems, but I never see them. 

 

I have had the same problem on my home computer running Chrome and my work computer running IE. Firefox seems to do a bit better, but I have had problems there too.

 

- david6k

who just spent my entire lunch break on the Sporcle website without being able to play a single quiz . . .  :-(

[JoeBeta]

I've encountered this problem as well but not especially with Sporcle pages. I just have made it a point to open fewer browser windows than I used to. The major crash component web site in my experience has been youtube. Youtube does function better in Chrome than in I.E. With the proliferation of larger and larger video ads, I believe that almost anyone's computer would crash if you opened enough browser windows. If I ever truly need to open multiple Sporcle pages, I always close any closable ads on each individual page right away

[hscer]

I haven't got any that have interrupted game play, although there was one, I think for crackers or something, that would continue playing if you moused over it while going to the task bar--most stop when you leave the window, but on this one you had to go back over to the page to make it stop (I hope this makes sense).

Regardless, the ones that appear at the bottom are distracting, even when you avoid playing them. I often end up having to close them, especially for a big quiz where I'd like the space. For what it's worth, I haven't seen ads in that style on any other site. Perhaps that's why they feel so intrusive.

Related Q: do websites, in general, make money by hosting ads, or only on ads that get clicked? I downloaded Ad Blocker only a few weeks ago, but I'd like to disable it on Sporcle as I've done for a couple websites. I haven't yet because of this particular thing. 

On Tuesday, February 18, 2014 2:01:53 PM UTC-5, david6k wrote:

[JoeBeta]

This morning at 7:50 AM Eastern Standard Time I was playing this game -
http://www.sporcle.com/games/sproutcm/hasty-pudding-man-of-the-year-ii

All the while there was a pernicious video ad in a square towards the bottom of the page. It almost prevented me from playing that game. It was a video ad for Tim Hortons, followed by an ad for zoomin.tv, followed by an ad for Game Of Arms. I don't know whether the fact that the game that I was playing had a large quantity of images had anything to do with the crippling nature of that particular ad. There was no way to disable that ad as far as I could figure out. It made the playing of the game unpleasant and inspired me to not play any more games at Sporcle until tonight.

On Tuesday, February 18, 2014 2:01:53 PM UTC-5, david6k wrote:

[Matt Selby]

We've had a rather unpleasant run of ads lately that play sound and video lately and we're working hard to eradicate them. Reporting these at our feedback page (or to feed...@sporcle.com) is really helpful as well. 

We hate ads that interrupt games as much as you do. (Maybe even more)

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[JoeBeta]

I've developed a new strategy to deal with the video ads that occasionally appear in a square towards the bottom of my Sporcle page. The current insidious ad that causes me the most problems is a mountain biking ad which is followed by other video ads. I look to see what ad is in that square before I start to play any quiz. If it's that ad, I reload the page and keep reloading it until the ad changes. Sometimes I can pause the ad, and that is sufficient, but sometimes the pause fails to stick, and the ad will start up again while I'm trying to play the quiz.

On Tuesday, February 18, 2014 2:01:53 PM UTC-5, david6k wrote:

[david6k]

Just this week, I talked to a friend to whom I had recommended Sporcle.  He tried it out for a while, had an intrusive ad prevent him from completing the third or fourth quiz he tried (sounded like it was a blitz), and bailed.  - David

[JoeBeta]

My personal war on advertising - Update. I've given up on suffering through those video ads in the square box that keep playing one after the other and slowing my computer (and Sporcling) down to a crawl. I can't pause the ad, and after one ad plays, a different one plays and causes my CP usage to spike to 100%. There are times during the day when the ads in that box are not such enormous files, and I am tricked into thinking that perhaps those ads will not return, but they do. I right-clicked on the ad and was informed that they were using Adobe Flashplayer 12.0.0.77. I had to find the Uninstaller by Googling because I couldn't find it on my computer anywhere. I uninstalled the Flashplayer, and now I only get simple non-video ads in that box :) Of course, I might want that Flashplayer for something someday. Perhaps I can just use a different browser when that day arrives. Only time will tell.

[Hejman]

Just yesterday I started having an ad panel slide in from the right side of the screen. I thought maybe it was adware on my home computer but my work computer is doing it too. Highly annoying.

[RaysRule2010]

That's happening to me too, Hejman.

[MovieGuru]

I'm not alone! Curse you side-sliding ad panel!!

[Hejman]

For HQ: Those side-sliding ads say "Ads by Zinc" on them.  On newer, wide, monitor panels they are to the right of the game.  On older monitors they are over the game panel itself.  The difference, though, is just between them being annoying and really, really annoying.

[stanford0008]

I'm probably in the minority on this, but the side-sliding "Ads by Zinc" are not that annoying for me. They only appear when I scroll down to the comments and disappear as soon as I scroll back up to the quiz. I actually greatly prefer these to the bottom of the screen ads, as these ones don't actually affect quiz-taking at all. (Though I could definitely see the older monitor thing being a problem.)

[MovieGuru]

As long as the ad doesn't start screaming through my speakers when I'm trying to watch Netflix, I'm okay with it.

[Amazingjosh Sporcle]

Ha! That's actually happened to me. I closed the page while Frank Underwood stared silently at me. 

As long as the ad doesn't start screaming through my speakers when I'm trying to watch Netflix, I'm okay with it.

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[JoeBeta]

The right side ads do at least afford you the opportunity to right-minimize them when you click on the little x. They do seem to appear on a delay after I've been on the page for a while, which is sometimes after I've already started to play a quiz.

By the way, my uninstalling of Adobe Flashplayer in I.E. has eliminated every annoying video ad. I now only see static advertising I still have Flashplayer in my Google Chrome browser so I can use that whenever I need Flashplayer to see something. HQ has contacted me about my other video ad problem (one video ad after another playing in a square box and causing my computer to slow down to a crawl) and is working on a solution.

[atakdog]

What I find disrupting is the "Like us on Facebook" thing that appears in the lower right corner on nearly every page.

[Derek Pharr]

It is actually only on the category and subcategory pages (so not quite nearly every page), though we might add it other places as it has been quite effective.

You can always dismiss it if you don't want to see it.

Cheers

On Sat, Mar 15, 2014 at 10:00 AM, atakdog <atak...@hotmail.com> wrote:

What I find disrupting is the "Like us on Facebook" thing that appears in the lower right corner on nearly every page.

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[metashades]

I find this annoying too. It makes me not want to scroll down at all, which is sad since there are good quizzes right below the danger zone. I wish there was a way to say yes or no one time, period, and then have it stop showing up.

[Aurora Illumina]

Got some really bad ads - there's one that would take over your window with a League of Angels ad (as in, it interrupts the quiz and you have to click Back to get back to your quiz, making you lose progress).

[Aurora Illumina]

This is the bad URL in question, the page I'm getting sent to:
http://loa.teebik.com/lp_fire_queen_sound.html (the registration page for League of Angels).

I've seen ads for this on other sites before, but none of them automatically redirected the page like this one.

[vikZ]

The ads that come in from the side once you go below the quiz (comments area and such) aren't so bad... unless I'm on the phone. They take up half of my screen on the phone.

I don't use the mobile version though (not a fan).

[Amazingjosh Sporcle]

I downloaded Do Not Disturb for Chrome and it has seemed to fix the problem. 

Thoughtfully thumbed from the MyPhone

On Mar 19, 2014, at 1:21 AM, vikZ <vziv...@uwo.ca> wrote:

The ads that come in from the side once you go below the quiz (comments area and such) aren't so bad... unless I'm on the phone. They take up half of my screen on the phone.

I don't use the mobile version though (not a fan).

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[vikZ]

I'm not a fan of ad-blockers. The reason so many sites stay free is because they make money off of ads. To block those ads feels like stealing to me (and well... it is stealing. But it doesn't feel like it because it's not so direct).

On Wednesday, March 19, 2014 10:17:37 AM UTC-4, amazingjosh wrote:

I downloaded Do Not Disturb for Chrome and it has seemed to fix the problem. 

Thoughtfully thumbed from the MyPhone

On Mar 19, 2014, at 1:21 AM, vikZ <vziv...@uwo.ca> wrote:

The ads that come in from the side once you go below the quiz (comments area and such) aren't so bad... unless I'm on the phone. They take up half of my screen on the phone.

I don't use the mobile version though (not a fan).

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[atakdog]

Me too. I feel like clicking the X a certain number of times should be enough. (I wonder what my X is.)

I don't ever "like" people, groups, or companies that ask to be liked. I guess I'm unusual in this, if Derek says it's been effective.  Oh well.

[druhutch]

This ad was extremely annoying.

See up there where it says "x Close"? Yeah, I clicked that, then scrolled on. Then it popped up again in two seconds. Then I x-ed out again, scrolled, and it immediately popped up again. Then again; the same thing. It's not following the rules! When I click "CLOSE" it's supposed to stay closed.

Also, the ad confuses me. It's ostensibly an ad for a particular "recipe", which would seem to be available online. But then it touts "nearest locations", all of which are in various places in Delaware. I live in New York City. I suppose I could rent a car and drive to one of those places in Delaware, but what further information would they provide for me that doesn't appear to be immediately available via either printable recipe or online tutorial? And I've seen tastier-looking looking stuff that isn't spilling onto some wooden park table (God knows what that table's been through) when it should at least be on a plate of some kind.

[DesertSpartan]

Dru,

Although there are none around here, the ad is for Giant Supermarkets.  The Giant logo is on the ad.  I am guessing that Delaware is the first state(as in admission to the union), alphabetically with Giant Supermarkets.  It has a recipe, but is touting their Angus Certified Beef.  The worst thing about the ad to me is that the wrap really looks very good and is making me hungry.

On a more serious note, it has been awhile for me, but I used to have the problem where I would close ads and they would just reopen and I found it to be both extremely annoying and to interfere with my game play.

[Quizmaster91]

So that ad can only be closed by refreshing the page? That's annoying. The moment ads will start to pull that stuff on me, I'll seriously consider installing an adblocker.

[Aurora Illumina]

Recently I've been getting this one from St George's University. It expands and plays a video (with sound) when you roll over it (and it doesn't even wait 3 seconds like most other roll-over ads; it plays pretty much the instant you brush over it).

[myitbos]

Anyone else getting a Good Housekeeping full page ad that pops up every time you hit play?

[sufradley]

I've just reported ads that have stopped me being able to use the site at all, this time I'm being bumped to a Fit Mom and some Men's fitness site. Very frustrating. I might actually have to get on with my work...

[JoeBeta]

On Sunday 1/18/2015 at 10 AM EST a clip quiz was almost unplayable because of video ads. The Game Timer actually froze. This was caused by the ads playing in the square in the lower right corner. One of the video ads was for KFC. The quiz used youtube as the host site. I use Windows 7 and was using Google Chrome. This is obviously a problem that keeps recurring. Video ads are the bane of the Sporcle web site for users. If anyone else still has problems with video ads disrupting game play, please make your voice heard here. Thanks. I am sure there are players who have abandoned the web site entirely because of these ads. I don't expect any comments from them.

On Tuesday, February 18, 2014 at 2:01:53 PM UTC-5, david6k wrote:

Is it just me, or has the frequency of ads that disrupt or prevent Sporcling increased quite substantially in the last month or so? These are usually ads that play little clips.

 

My most annoying recurring experience is as follows -- I go to the main page, or to the man user-created page. I see titles of 5 or 6 quizzes that interest me. I immediately open each of these quizzes into new browser windows. Then, within 30 seconds or so, my browser freezes, except that I can hear little half-second snippets of sound from clips that are playing in the various browser windows (note that these are not clips from quizzes I am playing, I haven't even looked at most of these windows yet). These snippets repeat apparently endlessly while my browser (and sometimes my entire computer) remains frozen. If I wait long enough -- usually at least 5 minutes, sometimes 10-15 minutes either the problem resolves itself or the browser crashes completely. Sometimes it takes the computer 4-5 minutes to even respond to Ctrl-Alt-Delete just so I can dump the whole session and start over. I'd be happy to report the ads that are causing the problems, but I never see them. 

 

I have had the same problem on my home computer running Chrome and my work computer running IE. Firefox seems to do a bit better, but I have had problems there too.

 

- david6k

who just spent my entire lunch break on the Sporcle website without being able to play a single quiz . . .  :-(

[katesutton]

Sadly, I've had to develop a few workarounds for disruptive ads since they keep coming back. It doesn't work in Chrome because Flash is integrated, but when I'm using Firefox, as soon as I notice any lag, I'll kill my Flash plugin. If you use Windows and you keep an eye on your Task Manager, those video ads are memory *hogs*. Take a look at Flash next time and you'll see why it stops your game (or if you're using Chrome, watch what happens to the memory usage on that). The only thing this doesn't help is when the quiz uses a YouTube video, but in that case you can just pop the video into a new window in YouTube. I'm able to do that since I don't use my browser in full screen mode...

Speaking of which, the ads that bug me the most are the vertical banners that pop up on the left side. A) They're delayed so they can cause the game to shift to the right while you're playing which is a terrible idea with a clickable quiz. B) I have to close them right away anyway because they push everything over too far and I would need to horizontal scroll. They're pretty pointless ads anyway because I almost never see what they're for. As soon as the screen shifts, I'm on that little X usually before the image even loads.

The only ads that seem to not interfere are the ones I actively try not to look at because they're for a diet or something and I can't tell what the image is but it looks gross. Is it fat? A parasite? I really don't think I want to know, but it stays in its corner and leaves me alone. I don't want to end up installing an ad blocker. I support free content with my limited budget, and ads that stay out of the way and do their jobs are perfectly fine (and sometimes useful - I have actually clicked on an internet ad on purpose before). I don't really know how these things work, but is there a different provider Sporcle can switch to?

[hscer]

Please locate and kill this new insta-sound gum commercial or I might have to bring back the ad block.

[JoeBeta]

At 4:45 PM EST I was at the Sporcle Home Page (using Internet Explorer and Windows 7) and clicked on a link for one of the front page quizzes. Instead of going to that quiz, I got a prompt to download software. I closed the window and opened another window. I went to the Front page and clicked on another quiz link and got the same software download offer.

I closed the window and opened Google Chrome, went to the Sporcle front page and clicked on a quiz link. No problem.

I closed Google Chrome and repeated. No problem.

I opened Sporcle in Internet Explorer several times and the annoying problem had disappeared.

Here's a screenshot of the offending download suggestion B.S..

Has anyone else experienced such a thing while at the Sporcle web site?

[jason.s...@gmail.com]

Happened to me too in Chrome on three separate quizzes I did yesterday.

[JoeBeta]

It happened to me once more today so I ran a full system antivirus scan after I got another web page diversion announcement (below). Something was fixed. (My virus software (AVG) is free so it's not that forthcoming about what exactly was wrong. It's odd that this has only happened at the Sporcle web site and nowhere else, OR I'm odd because I probably visit more Sporcle pages in a day than anywhere else :)

[Derek Pharr]

JoeBeat - When was the last time you ran a virus scan on your computer?

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[JoeBeta]

Prior to the whole computer virus scan that I ran today, the last time was December 2, 2014.

On Saturday, January 31, 2015 at 3:07:13 PM UTC-5, Derek Pharr wrote:

JoeBeat - When was the last time you ran a virus scan on your computer?

On Sat, Jan 31, 2015 at 11:56 AM, 'JoeBeta' via Sporcle University <sporcle-u...@googlegroups.com> wrote:

It happened to me once more today so I ran a full system antivirus scan after I got another web page diversion announcement (below). Something was fixed. (My virus software (AVG) is free so it's not that forthcoming about what exactly was wrong. It's odd that this has only happened at the Sporcle web site and nowhere else, OR I'm odd because I probably visit more Sporcle pages in a day than anywhere else :)

On Friday, January 30, 2015 at 8:18:49 AM UTC-5, jason.s...@gmail.com wrote:

Happened to me too in Chrome on three separate quizzes I did yesterday.

On Thursday, January 29, 2015 at 5:01:57 PM UTC-5, JoeBeta wrote:

At 4:45 PM EST I was at the Sporcle Home Page (using Internet Explorer and Windows 7) and clicked on a link for one of the front page quizzes. Instead of going to that quiz, I got a prompt to download software. I closed the window and opened another window. I went to the Front page and clicked on another quiz link and got the same software download offer.

I closed the window and opened Google Chrome, went to the Sporcle front page and clicked on a quiz link. No problem.

I closed Google Chrome and repeated. No problem.

I opened Sporcle in Internet Explorer several times and the annoying problem had disappeared.

Here's a screenshot of the offending download suggestion B.S..

Has anyone else experienced such a thing while at the Sporcle web site?

On Tuesday, February 18, 2014 at 2:01:53 PM UTC-5, david6k wrote:

Is it just me, or has the frequency of ads that disrupt or prevent Sporcling increased quite substantially in the last month or so? These are usually ads that play little clips.

 

My most annoying recurring experience is as follows -- I go to the main page, or to the man user-created page. I see titles of 5 or 6 quizzes that interest me. I immediately open each of these quizzes into new browser windows. Then, within 30 seconds or so, my browser freezes, except that I can hear little half-second snippets of sound from clips that are playing in the various browser windows (note that these are not clips from quizzes I am playing, I haven't even looked at most of these windows yet). These snippets repeat apparently endlessly while my browser (and sometimes my entire computer) remains frozen. If I wait long enough -- usually at least 5 minutes, sometimes 10-15 minutes either the problem resolves itself or the browser crashes completely. Sometimes it takes the computer 4-5 minutes to even respond to Ctrl-Alt-Delete just so I can dump the whole session and start over. I'd be happy to report the ads that are causing the problems, but I never see them. 

 

I have had the same problem on my home computer running Chrome and my work computer running IE. Firefox seems to do a bit better, but I have had problems there too.

 

- david6k

who just spent my entire lunch break on the Sporcle website without being able to play a single quiz . . .  :-(

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[myitbos]

What's with the "You May Like" section featuring pictures and links to other websites?  My succinct answer is "No, I do not like."

[Derek Pharr]

Can you send me a screenshot directly?

Thanks

Derek

[Derek Pharr]

Oh and any chance you are using adblock?

[CCCP]

@Derek: It seems that Taboola has invaded Sporcle, as well as every other website it seems. And I use Adblock.

CCCP

[Derek Pharr]

So here is the official line on this (for now that is, I smell a blog post in the future).

Sporcle doesn't fully guarantee or support the gaming experience when 3rd party plugins are introduced to the browser. This introduces variables that may be beyond our control.

Best

Derek

On Thu, Feb 5, 2015 at 10:46 AM, CCCP <sporc...@gmail.com> wrote:

@Derek: It seems that Taboola has invaded Sporcle, as well as every other website it seems. And I use Adblock.

CCCP

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[myitbos]

After a bit of searching I've found this in a Business Insider article.  http://www.businessinsider.com/google-microsoft-amazon-taboola-pay-adblock-plus-to-stop-blocking-their-ads-2015-2  Taboola has paid AdBlocker to unblock their ads.  Supposedly these "unobtrusive ads can also be blocked by following AdBlocker's prescribed instructions, but after doing what that was recommended, the offending Taboola ads are still interfering with my Sporcle enjoyment.

[iglew]

Here's a problem I'm having this weekend: When I play a challenge, at the end of the quiz the window shows up saying I won or lost, and then my browser freezes up, I get Apple's spinning rainbow ball, and the only way out is to force-quit from the browser.

I've had this happen to me occasionally before, but today it's happening consistently after every challenge.  The main window of the browser is grayed out, as part of the display of the challenge result window, but the ad in the corner stays regular brightness.  I tried to make a screen grab, but that function is also disabled as part of the freeze up.

The same problem has also sometimes happens at the end of a quiz that is not a challenge, but when it's a challenge it happens 100% of the time while when it's not a challenge it happens maybe about 25%.

Once I force-quit the browser, I can open it up again and everything is back to normal.  The game play on the challenge I finished does register. I'm using Safari 5.1.10 on Mac OS 10.6.8.

[iglew]

Regarding my previous post:  Everything is working fine today.

[iglew]

Aaargh!  And now today it's back to doing it again.  It's very annoying, because it makes me unable to look at the answers I missed.

[katesutton]

So it seems not only is the sliding left sidebar ad out in full force recently, the video ads where the audio can't be stopped (even with the in-ad mute button) are back with a vengeance. Sometimes more than one on a page. I can't decide what's more annoying: hearing the same ad echoing itself or 2 different ads talking at once. I feel like killing ads before I press play has become part of a routine. Anyone else?

[Rapid]

I'm having a really weird problem in Sporcle. Using Chrome or Mozilla, the screen periodically scrolls to the bottom and the area where you enter your answers disappears at the top. Sometimes it does it in conjunction with a dialog box popping up asking if some ad site wants to know my location.  (clicking yes or no in the dialog box doesn't seem to affect it at all)  It doesn't do this on any other web pages I visit. If I try to scroll back up, it just automatically scrolls down. The only workaround is to do a ctrl+- 2-3 times to make the screen font so small that when it auto-scrolls to the bottom, the answer boxes don't disappear at the top. I've tried shutting down the computer and restarting Sporcle.  It went about 5 minutes and the aforementioned dialog box popped up and then the scrolling problem showed up again.

Has anyone else encountered this problem? If so, how did you fix it so Sporcle doesn't do this?

Also, as problems like this are to the disadvantage of Sporcle, how does one go about letting the administrator of the site know about this?

[PLKphoto]

Below each quiz you'll find the "Feedback" link. I used that to report about the ads popping in from the sides. What they really want is for you to be able to send them a screen shot of how it affects play. They asked me about a day after I sent in the feedback - and have forwarded it on to admins now.... We'll see what happens with the side ads, but they seem to be quite fast in responding. 

[Chenchilla]

That same scrolling bug affects me too. I simply close the tab and open a new one and it leaves me alone for awhile. A better fix, however, would be to report it to admin like PLKphoto suggested

[Ryan Hartmann]

I've been using Sporcle on a daily basis since 2009, it's been the first site I go to for years, but I'm ready to give up on this site because the ads have become so disruptive to playing quizzes.  The most recent, and most egregious, being the slide in ads that pop in after you've started a quiz, which makes clickable quizzes unplayable until you find the offending ad, click X to close it, which only solves the problem for a bit.  On timed quizzes, wasting seconds like that is super annoying, especially on short-time quizzes where the ads basically guarantee failure.  I even took Sporcle.com off my whitelist, which I didn't want to do because I want you guys to make money, and it doesn't fix it because these are apparently ads by companies who paid off AdBlock.

Seriously, I'm all for advertising, I know you guys have expenses and you deserve to profit from your hard work, but I can't give you page views, and ad views, and thus revenue if your ads are so intrusive that I don't even want to visit anymore.  After playing over 30,000 quizzes on Sporcle, it'd be a shame to stop now because something as simple as ads make the experience so unpleasant.

I really hope Sporcle starts being more selective in the ads they allow on the site.

[PLKphoto]

The new update seems to help with that quite a bit. The ads now stay off to the side (when my window is wide enough) or slide under the game (when it's not), at least they've worked that way so far for me. Sliding under the game isn't the best solution as they can be a bit distracting still, but at least they're not shifting the buttons to a new spot any more. Sporcle people are definitely working on ways to stop this from happening - so send them some feedback (link at the bottom of any Sporcle page) if there's still a problem. They've been very responsive to every feedback item I've sent in.

Liking the new update so far! :-)

PLK

[Derek Pharr]

PLK - thanks! We spent a fair amount of time discussing ads in the new look. We still have work to do, but our hope is that this new look would help.

Cheers

D

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[Bob Weinstein]

Is there any possibility of offering a premium Sporcle account where no ads are visible on quizzes? 

As a teacher I purchase a premium account on Quizlet every year so that my students do not see ads on my content.

I think they charge $20.00 a year and I would pay that or even more for the foreseeable future.

That just seems like the way things are going...you can use the site/app for free with ads...or pay for a superior (ad free) experience.

Thanks! Love sporcle!

- Bob W.

On Tuesday, June 2, 2015 at 5:45:27 PM UTC-5, Derek Pharr wrote:

PLK - thanks! We spent a fair amount of time discussing ads in the new look. We still have work to do, but our hope is that this new look would help.

Cheers

D

On Tue, Jun 2, 2015 at 3:43 PM, PLKphoto <plkphoto...@dea.spamcon.org> wrote:

The new update seems to help with that quite a bit. The ads now stay off to the side (when my window is wide enough) or slide under the game (when it's not), at least they've worked that way so far for me. Sliding under the game isn't the best solution as they can be a bit distracting still, but at least they're not shifting the buttons to a new spot any more. Sporcle people are definitely working on ways to stop this from happening - so send them some feedback (link at the bottom of any Sporcle page) if there's still a problem. They've been very responsive to every feedback item I've sent in.

Liking the new update so far! :-)

PLK

On Wednesday, June 3, 2015 at 12:47:22 AM UTC+9:30, Ryan Hartmann wrote:

I've been using Sporcle on a daily basis since 2009, it's been the first site I go to for years, but I'm ready to give up on this site because the ads have become so disruptive to playing quizzes.  The most recent, and most egregious, being the slide in ads that pop in after you've started a quiz, which makes clickable quizzes unplayable until you find the offending ad, click X to close it, which only solves the problem for a bit.  On timed quizzes, wasting seconds like that is super annoying, especially on short-time quizzes where the ads basically guarantee failure.  I even took Sporcle.com off my whitelist, which I didn't want to do because I want you guys to make money, and it doesn't fix it because these are apparently ads by companies who paid off AdBlock.

Seriously, I'm all for advertising, I know you guys have expenses and you deserve to profit from your hard work, but I can't give you page views, and ad views, and thus revenue if your ads are so intrusive that I don't even want to visit anymore.  After playing over 30,000 quizzes on Sporcle, it'd be a shame to stop now because something as simple as ads make the experience so unpleasant.

I really hope Sporcle starts being more selective in the ads they allow on the site.

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[Sporcle Username (griggril000)]

I would be fine if they moved them to the sidebar. I just don't want the pop up sliding ads. As long as they were google ads too I would be fine.

[davis torgerson]

I used to play sporcle all the time, now i cant even get through north america before a video ad (that is nowhere to be found) starts double and sometimes triple playing! even the timer stops running its so bad.

[sporc...@gmail.com]

Lately I've been having trouble with the video ads too. Not only are they flashy and distracting, they slow down the quiz/timer and cause a lag. I'll click on something thinking I'm selecting an answer, then go to the next one only to realize the quiz didn't register that first selection. As much as I dislike the side bar ads, I can at least close them out at the beginning.  

[JoeBeta]

I sometimes have problems with video ads but other times I don't at all. The oddest thing was when two days ago I managed to complete a 30 question clickable quiz in 14 seconds. The page was crawling along, but the Game Clock was crawling along even slower than everything else. Presently I have video ad problems on average for a few hours every 3 days. At other times I have no problem at all. Hopefully things will settle down one day.

[sporc...@gmail.com]

That's the same with me. It is hit or miss. It isn't all the time. My thought is that it is a peak traffic times.

[katesutton]

This is different for me. I used to have such terrible problems with ads, but ever since the site redesign I've had zero issues. It's actually been my favorite thing about the new site. Now I have to go find some wood to knock on.

[puckett86]

I'm getting weird pop up ads on my iPhone. I'll have a quiz open and then suddenly the App Store will open up and tell me to download some app.

[Derek Pharr]

Is this via one of the apps or visiting Sporcle on your browser?

On Fri, Jul 10, 2015 at 5:54 AM, puckett86 <kste...@gmail.com> wrote:

I'm getting weird pop up ads on my iPhone. I'll have a quiz open and then suddenly the App Store will open up and tell me to download some app.

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[Ubbiebubbie]

This happens to me as well, when I use the desktop site on my phone.

[puckett86]

Same as Ubbiebubbie. Desktop site.

[smac17]

I have spoken to someone that I introduced to Sporcle and they say the ads that slide in from the left of the screen when playing through Safari on an iPad are sucking the fun out of playing. You have to wait 5-10 seconds after loading each page so that you can close the ad, otherwise it moves onto the screen obscuring part of the quiz.

[Rich Milligan]

Is it me, or has this issue just become chronic over the past couple of days? Sporcle is nigh-on unplayable for me at the moment, no matter if I use IE or Chrome (I'm going to try FireFox after mailing this)

The "inner" pages, for example the badge page, loads fine so it must be the ads. There doesn't even seem to be a way to close them gracefully and I had one attempting to play audio which was so broken up I'd have never got the advertising message anyway!

I have 80 quizzes to play for the July badge but at the rate of 1 every 1/2 hour I'll never manage it!

Help! :-)

[JoeBeta]

It's not you, Rich. Sporcle has been really horrible at times recently with video ads loading or trying to load in the background over and over and over again in a never-ending loop. Hopefully HQ will do something about it. I know of other players with the same problem. However at other times of the same day everything is hunky dory.

[PLKphoto]

The new site design seems to have done away with this problem for me - I just make the window wide enough that there's a bit of a gap on either side of the Sporcle page and the ads leave the game play area alone. There was one ad that still shifted the whole thing but they got rid of it as far as I can tell as it hasn't happened recently. Maybe Australian ads are nicer than US ones? I haven't had any problem with video or sound playing while on the main site (Safari on a Mac with Aussie ads)...

The best thing to do is to get a screen shot - if you can - of the ad that caused the problem and send it into the "report a bug" feedback. They respond really quickly and address the issue as soon as possible. Especially if it's a specific ad group that's causing the problem, they should be able to rectify it…

[Matt Selby]

Just wanted to pop in and say these reports are really helpful. We don't want ads running that ruin game plays either. As per usual, if you can write in with a screenshot or any other info, that helps us track down where and how the ads are occurring.

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[Ryan Hartmann]

I posted one to Sporcle's FB yesterday. The Cricket ad will literally move around the page to stay in front of the play area. Trying to X it out always opens a new tab and the ad never goes away. Sometimes it expands to cover the whole page and your only recourse is to reload the page and hope it loads a different ad.

Attached screenshots here as well.

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[sporc...@gmail.com]

This week they haven't been as bad, but they're incredibly distracting. I've had to reload my screen about every other play because of a flashing, crying Oprah appearing on the side. It literally has given me a headache. 

[Matt Selby]

Hey Zachary - my name is Matt Selby, I'm a product manager at Sporcle. You might have seen me or other Sporcle employees post here in the past. We're not just 'the admins' we're people, we care about this site and the last thing we want to do is make Sporcle suck.

Ad networks are complicated, and when we have an ad that causes problems, it takes us time to track it down, find the source and have it turned off. We've had a lot of problems lately, and it drives us crazy, however our team here has spent untold hours tracking down ads and corresponding with users to try to remove bad ads from the site. When they appear again, it's demoralizing, but we're working through the problem.

So please, if you see an ad that is disrupting your Sporcle experience, take a screenshot and send it to feed...@sporcle.com with information about where you are when you saw the ad (You can also post here), and we'll continue to track them down and remove them.

On Wed, Jul 29, 2015 at 10:48 AM, Zachary Huffman <zhuff...@gmail.com> wrote:

I have an ad that always pops up on the left of the screen, and when I try to close it, the whole page freezes for a bit, ruining blitz games. It has been like this for months, and I've used the report feature with the ad many, many times. No response. I can wait until it pops up before I press play so it doesn't affect game play, but that takes a while. It is really annoying. The ads are getting awful, and it is ruining Sporcle for me. It is fine when I go to make a quiz, just not when I go to play one.

Admin is claiming that they want to do something about it, but I don't believe it for a second. Users have been complaining all over the site, and by the looks of it few have gotten any results. I feel like the admins simply don't care about he user experience, and just about ad money. I know I'm gonna get some hate for this. Hey, it might get deleted, but it feels like the truth. Either they step it up, or they destroy their site. From what I've seen, they don't want to step it up. Thank you for slowly destroying Sporcle for so many people.

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[JoeBeta]

Here's something new and different (for me). It's happening right now on Windows 7 in Google Chrome. It's a Chili's video ad that has creeped northward onto the game area. Happily it didn't play sound and was mostly out of my way. I've found that sometimes I have ad woes and sometimes I don't.

[Rich Milligan]

Following up on my previous mail, I tried Firefox and found this worked beautifully, with no issues whatsoever.

 

The only pattern I noticed was that in IE and Chrome I had a side-ad for Calvin Klein which was an absolute bugger to close off. In Firefox this ad didn’t appear at all and I had a different one.

 

I’m guessing this will have something to do with targeted ads in that most of my internet browsing is done in either IE or Chrome and so they have “learnt” that I’m a dapper handsome man around town who might be interested in Mr Kleine’s wares. Firefox on the other hand, I never use, so I guess he has no dirt on me.

 

Just a theory……. J

 

Cheers

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[Marie]

We've been working to get the Calvin Klein ad off the site - it's been negatively affecting people across browsers.

And for general ad-problems, we're now encouraging people to turn off flash in their browser. 

Here are steps to do so (by browser type):
Chrome: https://support.google.com/chrome/answer/108086?hl=en
Firefox: https://support.mozilla.org/en-US/questions/988836#answer-541056
IE: http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-11 (Turning off and removing add-ons, add-on is called 'Shockwave Flash Object')
Safari: https://discussions.apple.com/thread/4851977

Marie

[Quizmaster91]

It seems that turning off Flash helped with annoying ads. However, that seems to bring up the new problem that Sporcle can no longer play clips, so if you want to play a quiz with sound or video you have to turn Flash back on. Since my PC can't play sound anyways it's no problem for me, but maybe for others.

[Quizmaster91]

Ok, unfortunately turning off Flash didn't do away with all the annoying ads. I found this little bugger. Moves along with the quiz, cannot be closed. Only remedy was refreshing the page.

Op woensdag 29 juli 2015 23:40:21 UTC+2 schreef Quizmaster91:

[Marie]

Another thing to try is running virus protection. Malware can be triggered on multiple sites and make it look like it is an bad ad running on the site itself. 

Marie

[Ryan Hartmann]

These are not problems with flash, or malware. It is far too ubiquitous based on not only the responses here, but all the angry posts on Sporcle's FB.

I can't begin to tell you how much people resent it when they report problems and sites respond with 'run a virus scan'.

Intentional or not, it implies not only that the people running the site won't acknowledge problems on their end, but that it's the user's fault for having lax computer security or no common sense.

It's a problem with your ads. Also, ads with automatic video or audio playback are a great way to encourage most people to turn on adblock and forget about it.

Those of us responding here enjoy Sporcle enough not to do that, so I think we deserve a lot better than patronizing replies about how we might have viruses.

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[Marie]

I hear you, and my apologies for coming across with a patronizing tone. 

Marie

[John O'Brien]

Ryan,

You have to keep in mind that we need to consider all options when troubleshooting an issue like this.  There are so many variables involved, and what Marie said about malware is a true statement.  I understand that it basically sounds like the customer support equivalent of "did you try turning it off and on again?" and I get as frustrated as anyone by that type of support.  But the reason those seemingly obvious questions are asked is because they do fix the problem sometimes.  When you're doing support for a large number of people, you really can't assume anything about what the other person knows and/or might have done.

That said, we acknowledge that there are problems on our end.  Otherwise Marie wouldn't have suggested disabling flash.  They are difficult problems to solve because of the way the ad networks function, but frankly that isn't your problem.  You don't really need to know that it's a difficult problem, you simply want it to be fixed.  We definitely get that.  The only thing I can say is that we *are* actively spending time and resources playing whack-a-mole with the bad ads.  Is there a better system?  Perhaps, but we haven't identified it yet.  We will keep working on it, however.

Oh, and ads that autoplay sound are an absolute no-no and we get them taken down whenever they're brought to our attention (or we come across them ourselves).

Thanks very much for your patience,
John

On Wednesday, July 29, 2015 at 4:16:07 PM UTC-7, Ryan Hartmann wrote:

[PLKphoto]

(I'm sure you thought about this, but…)

Would a "sponsorship" set up work better for Sporcle? Rather than using various ad provider that do a poor job filtering their content, you could incorporate sponsor's ads directly into the content of the site and in areas that don't impact game play or site readability. It seems that Sporcle has a large enough user base that many companies would be interested in exclusive advertising space. (You could target specific advertisers to specific site locations that way - e.g. movie related ads in the movies category; book related ads in literature; sports companies in sports; etc.) Targeted ads are much more likely to get clicked on anyway.

I realize that it's hard to generate as much income this way, at least initially, but you'd be able to use sponsor advertisements that don't show up for ad-blockers if they are built into the site. I would think that in the long run you'd spend less time/effort searching for sponsors and updating their ads than you currently do chasing down problem ads. A lot of companies are also feeling jilted by the large number of poor and annoying ads (e.g. the slanderous Oprah or Ellen ads) that are encouraging people to turn on ad-blocker and not see their well-designed ads either. You lose income and so do they when users resort to ad-blockers or leave the site.

Anyway, just a thought… :)

[Derek Pharr]

@PLKphoto this is a great thought, it is just non-trivial to pull off. Given the size of our company we do not have a dedicated sales team to make these kind of deals come together. We would love to have more direct advertising and at times we do, but by and large it isn't viable for us.

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[PLKphoto]

Good point… You would definitely need at least one dedicated marketing person. I've worked with sponsors before but only for small scale events, and even that took heaps of time. Once set up, it would probably be easier, but switching it over would definitely take time/resources. 

[LisaSimpsonOH]

Unfortunately, this site has become almost unplayable.  Ads disrupt, correct answers are not accepted, timers go all wonky, the games just freeze up.  There's no way to get the July badge because I can't stand to play more than a quiz or two a day.

[Tizzle1984]

Are the ads somehow different depending on where you live? Because I'm experiencing almost none of the issues that have been mentioned in this and other threads. Some of the ads shown in screenshots haven't even been on my screen, ever. The ones on the left of my screen are the ads that change every time I go to play a quiz, but only between 3 or 4 different websites, they have moving images and load within seconds, when I close them, they stay closed. The one on top is always about a travel site, no moving images.  The one at the bottom is always about donating money to a recent disaster area, Nepal at the moment, also without moving images. And then there's a fourth ad, next to my friends' scores, with moving images, always about getting a flatter stomach, and it in no way slows down the gameplay. The only times I have pages freezing is when I have several windows open for different quizzes that I want to play and don't want to lose track of. So basically when I don't close the ads on the left straight away.

It totally sucks that so many people have such problems with being able to use Sporcle properly, and also very strange that it doesn't seem to affect everyone equally.  I wonder what the degree of ad disturbance is like for other players from my part of the world (Western Europe, Belgium).  Because it can't be anything browser related.  I use Google Chrome without anything installed to block ads.  One thing I do have to say though, is that I did have similar issues before the recent big layout changes.  Pages were freezing, or not loading at all, the clock was off, etc.

Just wanted to share my experience with the ads, and I hope it gets resolved soon.

[PLKphoto]

I'm with Tizzle - the recent changes cleared up nearly all of my ad problems. The only ad that is still, very occasionally, a problem for me is a Nivea for Men ad that shows up just below the game space. For clickable games, or games which change size as answers are entered, it sometimes stays in its original spot and ends up covering some of the game space. I can't find a "close" button for that one either, so have had to reload. However, this only happens maybe once or twice in a day of Sporcle play and is quickly cleared with a reload.

I'm in Australia...

[Rich Milligan]

I'm still unable to play games in anything but Firefox due to the Calvin Kleine advert but now I've stumbled across the following in Firefox when trying to create quizzes. On the data page the "move" icon is pushed to the next line rendering the whole page really difficult to edit.

So I'm now in the crazy situation where I have to "play" in Firefox but create and edit in IE or Chrome.

Obviously the Firefox issue might be a setting on my machine that I'm unaware of but things are becoming just a little trying at the moment!

Thanks

Rich

[El_Dandy]

Rich, I've had that issue in Chrome -- it's usually a result of having incorrect zoom settings. If FFox works like Chrome, when you're at 100%, it should be fine.

[Rich Milligan]

Thanks El_Dandy,

 

That one will have to be put down to my thickness then J

 

I’m still banning Calvin from the house though!

 

From: sporcle-u...@googlegroups.com [mailto:sporcle-u...@googlegroups.com] On Behalf Of El_Dandy
Sent: 02 August 2015 16:27
To: Sporcle University
Subject: Re: Ads that disrupt Sporcle quizplay

 

Rich, I've had that issue in Chrome -- it's usually a result of having incorrect zoom settings. If FFox works like Chrome, when you're at 100%, it should be fine.

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[iglew]

On the whole I've been pretty lucky with ads so far and hadn't had much trouble with them, but tonight I had an ad that covered up part of a picture box quiz and I couldn't make it go away.  I took a screen shot of it, but who should I email it to?

[Marie Kiekhaefer]

Email it to feed...@sporcle.com. 

Thanks, Marie

On Friday, August 14, 2015, iglew <iglew_...@earthlink.net> wrote:

On the whole I've been pretty lucky with ads so far and hadn't had much trouble with them, but tonight I had an ad that covered up part of a picture box quiz and I couldn't make it go away.  I took a screen shot of it, but who should I email it to?

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