Notifications not sent for issues

SK

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Feb 22, 2017, 5:10:21 PM2/22/17

to SonarQube

Hi

When Sonarqube runs analysis overnight, the summary email is sent without fail. The 'test email' works. However, for issues, no emails are sent. The ideal scenario would be that the user to whom the issue is assigned to, gets a notification that a new issue was assigned to him/her. Just like it happens in Jira. But no such notification is sent. The user (myself) in this case, have all the notifications turned on.

I then run a analysis again and again but even that does not send any emails. How can I get emails notifications for issues?

please help!

thanks

Sam

SK

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Feb 22, 2017, 5:11:00 PM2/22/17

to SonarQube

Version is Sonarqube 6.1

Julien Lancelot

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Feb 23, 2017, 2:37:23 AM2/23/17

to SK, SonarQube

Hi,

Could you check in server's log that no error is generated ?

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SK

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Feb 23, 2017, 12:00:08 PM2/23/17

to SonarQube, sreer...@gmail.com

Thanks for the reply. I see there are these errors in the logs. But they don't seem to point to this issue. To make sure I am watching the logs and assigning issues to myself with all notifications enabled for myself and these errors are not shown in the logs.

I've already made the project as a favorite. Again when I sent the test email just now it came through just fine and logs are not showing any activity. Activity logs don't have any errors in them as well.

2017.02.22 19:31:27 ERROR web[][o.s.s.a.RealmAuthenticator] Error during authentication

org.sonar.server.exceptions.UnauthorizedException: No user details

at org.sonar.server.authentication.RealmAuthenticator.doAuthenticate(RealmAuthenticator.java:91) [sonar-server-6.1.jar:na]

at org.sonar.server.authentication.RealmAuthenticator.authenticate(RealmAuthenticator.java:83) [sonar-server-6.1.jar:na]

at org.sonar.server.authentication.CredentialsAuthenticator.authenticate(CredentialsAuthenticator.java:56) [sonar-server-6.1.jar:na]

at org.sonar.server.authentication.CredentialsAuthenticator.authenticate(CredentialsAuthenticator.java:45) [sonar-server-6.1.jar:na]

at org.sonar.server.authentication.BasicAuthenticator.authenticate(BasicAuthenticator.java:83) [sonar-server-6.1.jar:na]

at org.sonar.server.authentication.BasicAuthenticator.authenticate(BasicAuthenticator.java:63) [sonar-server-6.1.jar:na]

at org.sonar.server.authentication.UserSessionInitializer.authenticate(UserSessionInitializer.java:130) [sonar-server-6.1.jar:na]

at org.sonar.server.authentication.UserSessionInitializer.setUserSession(UserSessionInitializer.java:106) [sonar-server-6.1.jar:na]

at org.sonar.server.authentication.UserSessionInitializer.initUserSession(UserSessionInitializer.java:93) [sonar-server-6.1.jar:na]

at org.sonar.server.user.UserSessionFilter.doFilter(UserSessionFilter.java:59) [sonar-server-6.1.jar:na]

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [tomcat-embed-core-8.0.32.jar:8.0.32]

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [tomcat-embed-core-8.0.32.jar:8.0.32]

at org.sonar.server.platform.web.RoutesFilter.doFilter(RoutesFilter.java:55) [sonar-server-6.1.jar:na]

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [tomcat-embed-core-8.0.32.jar:8.0.32]

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [tomcat-embed-core-8.0.32.jar:8.0.32]

at org.sonar.server.platform.web.RootFilter.doFilter(RootFilter.java:113) [sonar-server-6.1.jar:na]

at org.sonar.server.platform.web.RootFilter.doFilter(RootFilter.java:81) [sonar-server-6.1.jar:na]

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [tomcat-embed-core-8.0.32.jar:8.0.32]

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [tomcat-embed-core-8.0.32.jar:8.0.32]

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212) [tomcat-embed-core-8.0.32.jar:8.0.32]

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106) [tomcat-embed-core-8.0.32.jar:8.0.32]

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141) [tomcat-embed-core-8.0.32.jar:8.0.32]

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) [tomcat-embed-core-8.0.32.jar:8.0.32]

at ch.qos.logback.access.tomcat.LogbackValve.invoke(LogbackValve.java:191) [logback-access-1.1.3.jar:na]

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88) [tomcat-embed-core-8.0.32.jar:8.0.32]

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:522) [tomcat-embed-core-8.0.32.jar:8.0.32]

at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1095) [tomcat-embed-core-8.0.32.jar:8.0.32]

at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:672) [tomcat-embed-core-8.0.32.jar:8.0.32]

at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1500) [tomcat-embed-core-8.0.32.jar:8.0.32]

at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1456) [tomcat-embed-core-8.0.32.jar:8.0.32]

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [na:1.8.0_111]

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [na:1.8.0_111]

at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-embed-core-8.0.32.jar:8.0.32]

at java.lang.Thread.run(Thread.java:745) [na:1.8.0_111]

2017.02.22 19:33:41 ERROR web[][o.s.s.a.RealmAuthenticator] Error during authentication

org.sonar.server.exceptions.UnauthorizedException: No user details

SK

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Feb 23, 2017, 12:01:04 PM2/23/17

to SonarQube, sreer...@gmail.com

Sorry I meant Access logs and not activity logs. :)

SK

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Feb 23, 2017, 3:02:48 PM2/23/17

to SonarQube

I restarted mysqld followed by sonarqube in hopes of catching something. I am now getting this error in the log files.

2017.02.23 09:07:06 INFO ce[][o.s.p.ProcessEntryPoint] Starting ce

2017.02.23 09:07:06 INFO ce[][o.s.ce.app.CeServer] Compute Engine starting up...

2017.02.23 09:07:06 INFO ce[][o.e.plugins] [Ringleader] modules [], plugins [], sites []

2017.02.23 09:07:07 INFO ce[][o.s.s.e.EsClientProvider] Connected to local Elasticsearch: [127.0.0.1:9001]

2017.02.23 09:07:07 INFO ce[][o.sonar.db.Database] Create JDBC data source for jdbc:mysql://localhost:3306/sonar?useUnicode=true&characterEncoding=utf8&rewriteBatchedStatements=true&useConfigs=maxPerformance&useSSL=false

2017.02.23 09:07:08 INFO ce[][o.s.s.p.ServerFileSystemImpl] SonarQube home: /opt/sonar

2017.02.23 09:07:08 INFO ce[][o.s.c.c.CePluginRepository] Load plugins

2017.02.23 09:07:09 INFO ce[][o.s.s.c.q.PurgeCeActivities] Delete the Compute Engine tasks created before Sat Aug 27 09:07:09 PDT 2016

2017.02.23 09:07:09 INFO ce[][o.s.ce.app.CeServer] Compute Engine is up

2017.02.23 09:07:10 INFO app[][o.s.p.m.Monitor] Process[ce] is up

2017.02.23 09:38:23 ERROR web[][o.s.s.a.RealmAuthenticator] Error during authentication

org.sonar.plugins.ldap.LdapException: Unable to retrieve details for user skrishna in <default>

at org.sonar.plugins.ldap.LdapUsersProvider.getUserDetails(LdapUsersProvider.java:84) ~[na:na]

at org.sonar.plugins.ldap.LdapUsersProvider.doGetUserDetails(LdapUsersProvider.java:58) ~[na:na]

at org.sonar.server.authentication.RealmAuthenticator.doAuthenticate(RealmAuthenticator.java:89) [sonar-server-6.1.jar:na]

at org.sonar.server.authentication.RealmAuthenticator.authenticate(RealmAuthenticator.java:83) [sonar-server-6.1.jar:na]

at org.sonar.server.authentication.CredentialsAuthenticator.authenticate(CredentialsAuthenticator.java:56) [sonar-server-6.1.jar:na]

at org.sonar.server.authentication.CredentialsAuthenticator.authenticate(CredentialsAuthenticator.java:45) [sonar-server-6.1.jar:na]

at org.sonar.server.authentication.ws.LoginAction.authenticate(LoginAction.java:91) [sonar-server-6.1.jar:na]

at org.sonar.server.authentication.ws.LoginAction.doFilter(LoginAction.java:76) [sonar-server-6.1.jar:na]

at org.sonar.server.platform.web.MasterServletFilter$GodFilterChain.doFilter(MasterServletFilter.java:126) [sonar-server-6.1.jar:na]

at org.sonar.server.platform.web.MasterServletFilter.doFilter(MasterServletFilter.java:95) [sonar-server-6.1.jar:na]

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [tomcat-embed-core-8.0.32.jar:8.0.32]

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [tomcat-embed-core-8.0.32.jar:8.0.32]

at org.sonar.server.user.UserSessionFilter.doFilter(UserSessionFilter.java:60) [sonar-server-6.1.jar:na]