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Steve Hayes

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Oct 26, 2015, 12:08:19 PM10/26/15
to
My Toshiba Satellite Laptop running Win 7 has taken to crashing quite
frequently.

Today it did it twice in similar circumstances.

I was on the FamilySearch web site and about to type in my reasons for
deleting a relationship, and as I typed the first letter of the reason
it crashed and rebooted.

Is there something on the FamilySearch web site that could cause this,
or is it just coincidence?


--
Steve Hayes from Tshwane, South Africa
Web: http://www.khanya.org.za/stevesig.htm
Blog: http://khanya.wordpress.com
E-mail - see web page, or parse: shayes at dunelm full stop org full stop uk

---
This email has been checked for viruses by Avast antivirus software.
https://www.avast.com/antivirus

~BD~

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Oct 26, 2015, 12:17:29 PM10/26/15
to
On 26/10/2015 16:08, Steve Hayes wrote:
> My Toshiba Satellite Laptop running Win 7 has taken to crashing quite
> frequently.
>
> Today it did it twice in similar circumstances.
>
> I was on the FamilySearch web site and about to type in my reasons for
> deleting a relationship, and as I typed the first letter of the reason
> it crashed and rebooted.
>
> Is there something on the FamilySearch web site that could cause this,
> or is it just coincidence?

I have visited here with no ill effects ---> https://familysearch.org/

If it happens again, I suggest you download and run the free version of
Malwarebytes.

Char Jackson

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Oct 26, 2015, 12:17:39 PM10/26/15
to
On Mon, 26 Oct 2015 18:08:58 +0200, Steve Hayes <haye...@telkomsa.net>
wrote:

>My Toshiba Satellite Laptop running Win 7 has taken to crashing quite
>frequently.

What is the Windows STOP code? If you don't know, you might want to use this
utility to find and display all of your previous crashes. With that info in
hand, you'll be better able to ask questions that drive toward resolution.

http://www.nirsoft.net/utils/blue_screen_view.html


--

Char Jackson

J. Hugh Sullivan

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Oct 26, 2015, 1:51:49 PM10/26/15
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On Mon, 26 Oct 2015 16:17:24 +0000, ~BD~ <~BD~@nomail.afraid.org>
wrote:
Why wait? I suggest running it once or twice every month in addition
to a regular security program daily.

Hugh

Denis Beauregard

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Oct 26, 2015, 2:22:44 PM10/26/15
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On Mon, 26 Oct 2015 18:08:58 +0200, Steve Hayes
<haye...@telkomsa.net> wrote in soc.genealogy.computing:

>My Toshiba Satellite Laptop running Win 7 has taken to crashing quite
>frequently.
>
>Today it did it twice in similar circumstances.
>
>I was on the FamilySearch web site and about to type in my reasons for
>deleting a relationship, and as I typed the first letter of the reason
>it crashed and rebooted.
>
>Is there something on the FamilySearch web site that could cause this,
>or is it just coincidence?

Tou computer is more likely the source of the problem instead of
that web site.

However, I know some web sites have bugs in their script. For
instance, a local weather site is hanging up from time to time likely
because a server is down. I never had that problem with familysearch.

But I ran previously a database software (EasyPHP) which can be used
to install a database on the computer. The problem always happened
while doing a heavy job (recompiling my genealogy database). Because
they are now selling the components (which they don't pay for), I
switched to another tool, wampserver, and the problem is now cured.
The problem : shut down of the computer during heavy jobs.

Or, as suggested, check for a virus.

BTW, I tried Malwarebytes and after the test period, it stopped to
work. So you can't run the free version periodically, but you can
use it to check for virus.


Denis

--
Denis Beauregard - généalogiste émérite (FQSG)
Les Français d'Amérique du Nord - www.francogene.com/genealogie--quebec/
French in North America before 1722 - www.francogene.com/quebec--genealogy/
Sur cédérom à 1785 - On CD-ROM to 1785

Char Jackson

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Oct 26, 2015, 3:42:08 PM10/26/15
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On Mon, 26 Oct 2015 14:22:45 -0400, Denis Beauregard
<denis.b-at-f...@fr.invalid> wrote:

>BTW, I tried Malwarebytes and after the test period, it stopped to
>work. So you can't run the free version periodically, but you can
>use it to check for virus.

Sounds like you missed the check box for trying the Pro version. The free
version will continue to work and you can manually run it as often as you
like.

--

Char Jackson

~BD~

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Oct 26, 2015, 4:41:43 PM10/26/15
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You do have a point, Hugh! :-)

philo

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Oct 26, 2015, 7:20:26 PM10/26/15
to
On 10/26/2015 11:08 AM, Steve Hayes wrote:
> My Toshiba Satellite Laptop running Win 7 has taken to crashing quite
> frequently.
>
> Today it did it twice in similar circumstances.
>
> I was on the FamilySearch web site and about to type in my reasons for
> deleting a relationship, and as I typed the first letter of the reason
> it crashed and rebooted.
>
> Is there something on the FamilySearch web site that could cause this,
> or is it just coincidence?
>
>



Run a RAM test

J. P. Gilliver (John)

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Oct 27, 2015, 3:13:11 AM10/27/15
to
In message <qpjs2b58as7d7ugbk...@4ax.com>, Steve Hayes
<haye...@telkomsa.net> writes:
>My Toshiba Satellite Laptop running Win 7 has taken to crashing quite
>frequently.
>
>Today it did it twice in similar circumstances.
>
>I was on the FamilySearch web site and about to type in my reasons for
>deleting a relationship, and as I typed the first letter of the reason
>it crashed and rebooted.
>
>Is there something on the FamilySearch web site that could cause this,
>or is it just coincidence?
>
>
Don't know if it's related, but I've had something similar using Firefox
under XP: I go to type into a box (usually on a web page, but it can be
the URL [address] box in Firefox itself), and Firefox shuts down. (Very
suddenly!) I restart it, and it comes back with all the same tabs, and I
repeat my typing - and it happens again. Oddly, it's not the first
character, but some way along the typing - but always the same point.

The weird way round it I have found is to enter what I'm trying to type
into NotePad+, and copy it - then restart Firefox, and paste it rather
than typing. Firefox then behaves fine, and I can type into it again.

It doesn't happen often, but once it has, it's consistent - however many
times I restart Firefox, it does it, until I apply my "cure".

Probably _not_ the same problem - it's only Firefox that crashes, not
the whole computer - but thought I'd mention it in case it helps.
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

An eye for an eye only ends up making the whole world blind. - Mahatma Gandhi
(according to the film Gandhi [1982])

cecilia

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Oct 27, 2015, 8:23:29 AM10/27/15
to
On Mon, 26 Oct 2015 17:51:48 GMT, Ea...@bellsouth.net (J. Hugh
Sullivan) wrote:


>>If it happens again, I suggest you download and run the free version of
>>Malwarebytes.
>
>Why wait? I suggest running it once or twice every month in addition
>to a regular security program daily.

Or alternate running Malwarebytes and Superantispyware - each once a
month, so one or other every couple of weeks or so - as well as
regular security.

J. Hugh Sullivan

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Oct 27, 2015, 9:17:47 AM10/27/15
to
On Mon, 26 Oct 2015 14:42:05 -0500, Char Jackson <no...@none.invalid>
wrote:

>Sounds like you missed the check box for trying the Pro version. The free
>version will continue to work and you can manually run it as often as you
>like.

The review writeups I have seen don't recommend the program as the
sole virus checker. HOWEVER, Malwarebytes often picks up problems that
other security programs do not.

I run AVG every day and MB picked up 13 mals that AVG missed last
week.

Hugh

J. Hugh Sullivan

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Oct 27, 2015, 9:20:07 AM10/27/15
to
On Tue, 27 Oct 2015 07:12:09 +0000, "J. P. Gilliver (John)"
<G6...@soft255.demon.co.uk> wrote:

>The weird way round it I have found is to enter what I'm trying to type
>into NotePad+, and copy it - then restart Firefox, and paste it rather
>than typing. Firefox then behaves fine, and I can type into it again.

Why not replace Firefox with Chrome?

Hugh

Mayayana

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Oct 27, 2015, 10:08:40 AM10/27/15
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| I run AVG every day and MB picked up 13 mals that AVG missed last
| week.
|

Either you're getting a lot of false positives
(an increasing problem with security software
trying to look beefy) or you need to reinstall
your system. Malware shouldn't happen. If it
does, once is a situation that requires
reconsidering how you're doing things. If you're
getting 13 in a week... well, hopefully that
computer is only used for viewing porn on
public wi-fi networks. It's not fit for anything
else.


Ken Blake, MVP

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Oct 27, 2015, 11:25:03 AM10/27/15
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On Tue, 27 Oct 2015 13:20:05 GMT, Ea...@bellsouth.net (J. Hugh
Sullivan) wrote:

> Why not replace Firefox with Chrome?



Firefox is the browser I like the best these days, and Chrome is the
worst browser, as far as I'm concerned. So I'm curious--what is it
about Chrome that makes you prefer it over Firefox?

Denis Beauregard

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Oct 27, 2015, 11:45:56 AM10/27/15
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On Tue, 27 Oct 2015 08:25:10 -0700, "Ken Blake, MVP"
<kbl...@kb.invalid> wrote in soc.genealogy.computing:
I don't think it is a "preference" but an "alternate choice".

If it doesn't work with Firefox, then try with Chrome (and the
opposite is true).

But before trying another browser, I would suggest to try another
version of the same browser.

On my computer, I have :

Seamonkey as the main browser. Since I write my own pages, I can edit
directly the pages. Also, useful to copy and paste the results after
a research in a database.

Chrome is my 2nd browser. I use it for Facebook and some sites not
working with SM. FB may hang up, so won't disturb the other browser.

Firefox is my 3rd browser. I use it with sites that can hang up. Some
sites have bad scripts so because I don't want to loose what I found
with the other browsers, I use it for less reliable sites.

I could have switched Chrome and Firefox. It is a matter of some
historical reasons.

Internet Explorer is my 4th browser. I have to keep it because some
softwares may not work correctly if I remove it but otherwise, I
try to avoid it. Last time I did, some virus installed on the computer
(but I was fortunate enough to find it).

Ken Blake, MVP

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Oct 27, 2015, 11:53:34 AM10/27/15
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On Tue, 27 Oct 2015 11:45:59 -0400, Denis Beauregard
<denis.b-at-f...@fr.invalid> wrote:

> On Tue, 27 Oct 2015 08:25:10 -0700, "Ken Blake, MVP"
> <kbl...@kb.invalid> wrote in soc.genealogy.computing:
>
> >On Tue, 27 Oct 2015 13:20:05 GMT, Ea...@bellsouth.net (J. Hugh
> >Sullivan) wrote:
> >
> >> Why not replace Firefox with Chrome?
> >
> >
> >
> >Firefox is the browser I like the best these days, and Chrome is the
> >worst browser, as far as I'm concerned. So I'm curious--what is it
> >about Chrome that makes you prefer it over Firefox?
>
> I don't think it is a "preference" but an "alternate choice".
>
> If it doesn't work with Firefox, then try with Chrome (and the
> opposite is true).


OK, it's rare, but occasionally I too come across a web page that
doesn't work with Firefox, so occasionally I also use an alternative
choice. But it's never Chrome (again, to me it's the worst browser, so
it would be my last choice); it's always IE or Edge. I've never come
across a site that won't work with one of those three.

J. Hugh Sullivan

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Oct 27, 2015, 1:00:26 PM10/27/15
to
It was an isolated incident.

If you need a computer to see porn you don't go to the mall or high
school football games very often.

Hugh

J. Hugh Sullivan

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Oct 27, 2015, 1:21:00 PM10/27/15
to
On Tue, 27 Oct 2015 08:25:10 -0700, "Ken Blake, MVP"
Simplicity.

When I open Chrome I see two icons - weather and USA Today. There are
9 locations on the Menu Bar - Broker, Go Daddy, Ancestry, Bank, Bama
Football, etc. I use Outlook for mail and calendar. I don't need help
determinimg where I want to go.

I quit using a home page when MS screwed up IE. The last time I tried
Firefox the page was crowded with stuff that might interest
teenyboppers but not me. I probably could have edited it but why
bother when Chrome starts off that way - and it is faster than all the
rest.

If we all had the same preferences we would have to keep our wives
locked up, wouldn't we?

Hugh

J. Hugh Sullivan

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Oct 28, 2015, 8:40:25 AM10/28/15
to
On Tue, 27 Oct 2015 20:58:42 -0400, Dennis Lee Bieber
<bieber.g...@earthlink.net> wrote:

>On Tue, 27 Oct 2015 17:20:57 GMT, Ea...@bellsouth.net (J. Hugh Sullivan)
>declaimed the following:
>
>
>>
>>I quit using a home page when MS screwed up IE. The last time I tried
>
> The last time I looked, "home page" meant the page one configured the
>browser to use as a default. Not the page the browser using when no home
>page has been set.
>
> For many years, my "home page" was the local copy of my personal web
>site (currently at: http://home.earthlink.net/~baron.wulfraed/ ); it is now
>Google.
>
> Browse to the desired site, and then use the first page of
>tools/options (wow -- that has really changed since the last time I used
>it). Set "use my home page" and click the button for "current page". From
>then on Firefox will open to that page, and not the undefined junk from
>Mozilla.
>--
> bieber.g...@earthlink.net Dennis Lee Bieber
> HTTP://home.earthlink.net/~bieber.genealogy/

Thankee - I will look at it on the other laptop.

My morning starts with Bama football, e-mail and Newsgroups. I might
look at USA Today and weather. All I need is a simple browser screen
that will allow me to access those sites.

Then I go to a Bridge program and a Backgammon program in an attempt
to defer dementia.

Maybe you have guessed that I only use a cell phone to make and
receive calls.

I do my best to act impressed when the kids and grandkids show me what
all can be done on technical equipment.

Hugh




J. Hugh Sullivan

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Oct 28, 2015, 12:46:13 PM10/28/15
to
On Wed, 28 Oct 2015 09:26:56 -0400, Dennis Lee Bieber
<bieber.g...@earthlink.net> wrote:

>On Wed, 28 Oct 2015 12:40:22 GMT, Ea...@bellsouth.net (J. Hugh Sullivan)
>declaimed the following:
>
>
>>My morning starts with Bama football, e-mail and Newsgroups. I might
>>look at USA Today and weather. All I need is a simple browser screen
>>that will allow me to access those sites.
>>
> I suspect most people just save those disparate items as bookmarks, and
>then access them via the bookmark menu.
>
>(I need to trim mine -- I've got 18 folders worth of bookmarks at the top
>level of the menu)
Having to go to bookmarks is one step too many for me unless it is
research sites for genealogy or various collections I have. I don't
even have 18 bookmarks.

Hugh

Hugh


J. Hugh Sullivan

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Oct 28, 2015, 5:34:28 PM10/28/15
to
On Tue, 27 Oct 2015 20:58:42 -0400, Dennis Lee Bieber
<bieber.g...@earthlink.net> wrote:

> Browse to the desired site, and then use the first page of
>tools/options (wow -- that has really changed since the last time I used
>it). Set "use my home page" and click the button for "current page". From
>then on Firefox will open to that page, and not the undefined junk from
>Mozilla.

I dl'ed Firefox and without a home page it is as simple and
uncluttered as Chrome. Then I looked at browser reviews on PC Magazine
and Firefox has retaken the top spot.

I think I like the default opening screen. All I want to do is access
a site and not the same one every time.

I'll give it a try...

Hugh

Charlie Hoffpauir

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Oct 28, 2015, 8:17:03 PM10/28/15
to
I've used just about all of them at one time or another, and I think
they all "borrow" from each other. It seems that when one comes up
with a feature, it soon is on all the others.
I favored Firefox for many years, but for the last few, it's
Chrome.... but I have Win 10 installed on one computer, and I'm
thinking I might like Edge very much.

If you're a Bama fan, I expect things will be very interesting in
about 10 days.... I know they will for me (LSU graduate).

Steve Hayes

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Oct 29, 2015, 12:22:51 AM10/29/15
to
On Mon, 26 Oct 2015 14:22:45 -0400, Denis Beauregard
<denis.b-at-f...@fr.invalid> wrote:

>On Mon, 26 Oct 2015 18:08:58 +0200, Steve Hayes
><haye...@telkomsa.net> wrote in soc.genealogy.computing:
>
>>My Toshiba Satellite Laptop running Win 7 has taken to crashing quite
>>frequently.
>>
>>Today it did it twice in similar circumstances.
>>
>>I was on the FamilySearch web site and about to type in my reasons for
>>deleting a relationship, and as I typed the first letter of the reason
>>it crashed and rebooted.
>>
>>Is there something on the FamilySearch web site that could cause this,
>>or is it just coincidence?
>
>Tou computer is more likely the source of the problem instead of
>that web site.

Thanks to you and everyone else who replied.

I think it is my computer, because I got a blue screen when I wasn't
on that site. It seems to happen when I hold down a key for too long
-- a key like Shift, Ctrl or Alt. In the cases that I mentioned I was
holding down the Shift key before entering the first word of my reason
for deleting the relationship.

So it seems that my computer is at fault here, and not the site.

>However, I know some web sites have bugs in their script. For
>instance, a local weather site is hanging up from time to time likely
>because a server is down. I never had that problem with familysearch.

I have noticed that Firefox seems to give "not responding" messages
more frequently of late, and sometimes the only way to regain control
of my computer is to close the browser. And when I do that, it
sometimes wants to send a message to Microsoft about
plugincontainer.exen having a problem and having to close. I suspect
that that message should be sent to Mozilla instead.

I suspect that web designers are making their sites more complicated,
which makes them slow to load and hard to read. But I don't think that
that is related to the phenomenon I asked about.

J. Hugh Sullivan

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Oct 29, 2015, 7:03:17 AM10/29/15
to
On Thu, 29 Oct 2015 06:23:37 +0200, Steve Hayes
<haye...@telkomsa.net> wrote:

>I have noticed that Firefox seems to give "not responding" messages
>more frequently of late, and sometimes the only way to regain control
>of my computer is to close the browser. And when I do that, it
>sometimes wants to send a message to Microsoft about
>plugincontainer.exen having a problem and having to close. I suspect
>that that message should be sent to Mozilla instead.

I am called an unexpert by savvy computer people. So, take my advice -
I'm not going to use it.

When I remove a program I use Revo Uninstaller. It can, if directed,
completely remove a progam when the built in uninstall doesn't always
do that.

I also use CCleaner to clean out all the "stuff" that builds up over
time.

Both are free programs. I don't recall if either try to install
crapware when dl'ed - I don't think so.

Hugh

J. Hugh Sullivan

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Oct 29, 2015, 7:21:43 AM10/29/15
to
On Wed, 28 Oct 2015 19:16:10 -0500, Charlie Hoffpauir
<inv...@invalid.com> wrote:

>If you're a Bama fan, I expect things will be very interesting in
>about 10 days.... I know they will for me (LSU graduate).

I'm more than a fan, I enrolled at Bama in 1946 (math major - Theta
Chi frat) upon release from the Navy. Until last month we still had a
house about 35 miles from the Tuscaloosa campus. My paternal line goes
back to 1835 in Alabama and my maternal to 1825.

I attended the LSU/Bama NCAA championship game in NOLA. I also
attended at least one game in Red Stick while at Bama. They advised me
not to try to pet Mike, the big kitty. I was at the state capitol
before they repaired the holes in the wall from taking out the
Kingfish.

I hope the game is well-played by both sides with good sportsmanship
prevailing with no showboating.

Cheryl is a LA cherie. Where is she?

Hugh

J. Hugh Sullivan

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Oct 29, 2015, 8:36:53 AM10/29/15
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On Tue, 27 Oct 2015 08:25:10 -0700, "Ken Blake, MVP"
<kbl...@kb.invalid> wrote:

I now have Firefox on 2 computers - Win 7 and Win 10. After an hour on
Win 7 I'll probably stay with Firefox for now.

I have 30 bookmarks and I have to reenter my user name and password
for several that FF did not pick up - one very important that I don't
have recorded anywhere.

It appears you taught an old dog a new trick. Gracias, Merci, Danke
and I be thankin' ye.

Hugh

Charlie Hoffpauir

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Oct 29, 2015, 5:07:42 PM10/29/15
to
Cheryl has bee absent from this group for a long time now. I think the
last time I saw a post by her was in December of last year.

Charlie Hoffpauir
LSU BS 1961 MS 1964

Joe Makowiec

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Oct 29, 2015, 6:05:43 PM10/29/15
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On 29 Oct 2015 in soc.genealogy.computing, Charlie Hoffpauir wrote:

> Cheryl has bee absent from this group for a long time now. I think the
> last time I saw a post by her was in December of last year.

I have no direct knowledge, but it looks like she died back in January:

http://www.legacy.com/obituaries/washingtonpost/obituary.aspx?n=CHERYL-H-SINGHAL&pid=173768975

Too bad - I always enjoyed reading her posts, and frequently learned
something from them.

--
Joe Makowiec
http://makowiec.org/
Email: http://makowiec.org/contact/?Joe
Usenet Improvement Project: http://twovoyagers.com/improve-usenet.org/

Ian Goddard

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Oct 29, 2015, 6:16:11 PM10/29/15
to
On 29/10/15 22:03, Joe Makowiec wrote:
> On 29 Oct 2015 in soc.genealogy.computing, Charlie Hoffpauir wrote:
>
>> Cheryl has bee absent from this group for a long time now. I think the
>> last time I saw a post by her was in December of last year.
>
> I have no direct knowledge, but it looks like she died back in January:
>
> http://www.legacy.com/obituaries/washingtonpost/obituary.aspx?n=CHERYL-H-SINGHAL&pid=173768975
>
> Too bad - I always enjoyed reading her posts, and frequently learned
> something from them.
>
Very sorry to hear that. I too enjoyed her posts here & elsewhere.

--
Hotmail is my spam bin. Real address is ianng
at austonley org uk

J. Hugh Sullivan

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Oct 30, 2015, 8:24:52 AM10/30/15
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On Thu, 29 Oct 2015 22:03:31 +0000 (UTC), Joe Makowiec
<mako...@invalid.invalid> wrote:

>I have no direct knowledge, but it looks like she died back in January:
>
>http://www.legacy.com/obituaries/washingtonpost/obituary.aspx?n=CHERYL-H-SINGHAL&pid=173768975
>
>Too bad - I always enjoyed reading her posts, and frequently learned
>something from them.
>
>--
>Joe Makowiec

That's like losing a family member. I "met" Cheryl way back when
Banner Blue was publishing Family Tree Maker - I was a strong
supporter of Family Origins and she liked PAF. We ganged up on the BB
rep.

I hope you are enjoying fair winds and following seas.

Hugh

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