ERROR: Missing local Software Update catalog

[Joshua Maryniewski]

Hello again,

A colleague is trying to install Simian on a computer and the installation was successful and the client checks into Simian but when you it tries to update it never does.  It logs out and tries to install but nothing does install.

I had the UI upload the log and I think I found the pertinent error: 

ERROR: Missing local Software Update catalog at /tmp/munki_swupd_cache/content/catalogs/local_install.sucatalog

I've tried googling the issue but the only thing I've found is in the Munki google group. Has anybody had this issue before or better yet know how to fix it?

Thanks,

Josh

[Josh M]

Justin on vacation again?

[Justin McWilliams]

Not on vacation, but a little overwhelmed with the day job.

We've seen this on a very small portion of our fleet, but haven't been able to reproduce it.   IIRC, it was only occurring on a small fraction of newly imaged machines, during the first execution.  

So long as '/Library/Managed Installs/applesus.sucatalog' exists on disk, the rest is up to Munki.  If that does exist, please have a look at some of the various threads on munki-discuss where this same error is reported to see if there is any helpful troubleshooting tips.  If the applesus.sucatalog does NOT exist on disk, then this is Simian related, but then you would likely getting some preflight error output (i.e. "MunkiDownloadError getting Apple SUS catalog.").

- Justin

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[Josh M]

Here is part of the log.

Oct 22 2015 12:29:05 -0400 **Checking for Apple Update Metadata**

Oct 22 2015 12:29:05 -0400     The following Apple Software Updates are available to install:
Oct 22 2015 12:29:05 -0400         + Remote Desktop Client Update-3.8.4
Oct 22 2015 12:29:05 -0400         + Safari-9.0.1
Oct 22 2015 12:29:05 -0400         + Mac EFI Security Update 2015-002-1.0
Oct 22 2015 12:29:05 -0400            *Restart required
Oct 22 2015 12:29:05 -0400         + Security Update 2015-007-1.0
Oct 22 2015 12:29:05 -0400            *Restart required
Oct 22 2015 12:29:05 -0400 Installing available Apple Software Updates...
Oct 22 2015 12:29:05 -0400 ERROR: Missing local Software Update catalog at /tmp/munki_swupd_cache/content/catalogs/local_install.sucatalog
Oct 22 2015 12:29:05 -0400 Finishing...
Oct 22 2015 12:29:05 -0400 Saving application inventory...
Oct 22 2015 12:29:05 -0400     Performing postflight tasks...
Oct 22 2015 12:29:06 -0400     postflight stderr: /usr/local/munki/simian/lib/python2.6/site-packages/simian-2.4-py2.6.egg/simian/client/gae_client.zip/google/appengine/tools/dev_appserver_login.py:33: DeprecationWarning: the md5 module is deprecated; use hashlib instead
/usr/local/munki/simian/lib/python2.6/site-packages/tlslite-0.3.8-py2.6.egg/tlslite/utils/cryptomath.py:9: DeprecationWarning: the sha module is deprecated; use the hashlib module instead
Oct 22 2015 12:29:06 -0400 ### Ending managedsoftwareupdate run ###
Oct 22 2015 12:31:26 -0400 ### Starting managedsoftwareupdate run: logoutinstall ###
Oct 22 2015 12:31:26 -0400 Starting...
Oct 22 2015 12:31:26 -0400     Performing preflight tasks...
Oct 22 2015 12:31:27 -0400     preflight stderr: /usr/local/munki/simian/lib/python2.6/site-packages/simian-2.4-py2.6.egg/simian/client/gae_client.zip/google/appengine/tools/dev_appserver_login.py:33: DeprecationWarning: the md5 module is deprecated; use hashlib instead
/usr/local/munki/simian/lib/python2.6/site-packages/tlslite-0.3.8-py2.6.egg/tlslite/utils/cryptomath.py:9: DeprecationWarning: the sha module is deprecated; use the hashlib module instead
Oct 22 2015 12:31:27 -0400     **Checking for Apple Update Metadata**
Oct 22 2015 12:31:27 -0400     The following Apple Software Updates are available to install:
Oct 22 2015 12:31:27 -0400         + Remote Desktop Client Update-3.8.4
Oct 22 2015 12:31:27 -0400         + Safari-9.0.1
Oct 22 2015 12:31:27 -0400         + Mac EFI Security Update 2015-002-1.0
Oct 22 2015 12:31:27 -0400            *Restart required
Oct 22 2015 12:31:27 -0400         + Security Update 2015-007-1.0
Oct 22 2015 12:31:27 -0400            *Restart required
Oct 22 2015 12:31:27 -0400 Installing available Apple Software Updates...
Oct 22 2015 12:31:27 -0400 ERROR: Missing local Software Update catalog at /tmp/munki_swupd_cache/content/catalogs/local_install.sucatalog
Oct 22 2015 12:31:27 -0400 Finishing...
Oct 22 2015 12:31:27 -0400 Saving application inventory...
Oct 22 2015 12:31:28 -0400     Performing postflight tasks...
Oct 22 2015 12:31:28 -0400     postflight stderr: /usr/local/munki/simian/lib/python2.6/site-packages/simian-2.4-py2.6.egg/simian/client/gae_client.zip/google/appengine/tools/dev_appserver_login.py:33: DeprecationWarning: the md5 module is deprecated; use hashlib instead
/usr/local/munki/simian/lib/python2.6/site-packages/tlslite-0.3.8-py2.6.egg/tlslite/utils/cryptomath.py:9: DeprecationWarning: the sha module is deprecated; use the hashlib module instead
Oct 22 2015 12:31:28 -0400 ### Ending managedsoftwareupdate run ###
Oct 22 2015 12:33:18 -0400 ### Starting managedsoftwareupdate run: manualcheck ###
Oct 22 2015 12:33:18 -0400 Starting... 

Oct 22 2015 12:33:18 -0400 Performing preflight tasks...here...

Thanks again,

Josh

[Justin McWilliams]

to: munki-dev

bcc: simian-discuss

Here's where local_install.sucatalog being written: https://github.com/munki/munki/blob/master/code/client/munkilib/appleupdates.py#L393

It looks like there's a couple of cases where this method would exit before the catalog is created; I've submitted a pull request to add coverage for one: https://github.com/munki/munki/pull/533

Has anyone else narrowed down the root cause of this issue?