Re: Issue 5342 in selenium: error launching IE - Could not get document from window handle

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sele...@googlecode.com

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Aug 15, 2013, 7:34:41 AM8/15/13
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Updates:
Summary: error launching IE - Could not get document from window handle
Status: Accepted
Cc: a.u.savchuk
Labels: Component-WebDriver

Comment #8 on issue 5342 by a.u.savchuk: error launching IE - Could not get
document from window handle
http://code.google.com/p/selenium/issues/detail?id=5342

Reproduced. Just for info:

Win7 x32, IE9 x32, node in grid, capabilities: ff21, ie9, chrome 27, opera
12.

IE trace log is attached.

State of global atoms table:
------------------------------------------------------------------------------------------------------------------
Pattern: ControlOfs[0-9A-Z!?/*+-]+ Counts: 1
Pattern: ConIME.[A-Za-z.]+ Counts: 0
Pattern: {[0-9A-Z-]+} Counts: 9
Pattern: ^T[A-Za-z_-]+ Counts: 44
Pattern: AtomTestXXXX Counts: 0
Pattern: AtomTestBXXXX[0-9A-Z!?/*+-]+ Counts: 0
Pattern: RWMTestXXXX Counts: 0
Pattern: RWMTestBXXXX[0-9A-Z!?/*+-]+ Counts: 0
Pattern: MyFormTestXXXX Counts: 0
Pattern: TQRE[A-Za-z]+ Counts: 0
Pattern: commdlg_help Counts: 1
Pattern: commdlg_FindReplace Counts: 1
Pattern: WndProcPtr[0-9A-Z!?/*+-]+ Counts: 1
Pattern: UXTHEME.DLL Counts: 0
Pattern: OPDESTROYCLOSEBTN Counts: 0
Pattern: BDSUnthemedDesigner Counts: 0
Pattern: TaskbarCreated Counts: 0
Pattern: MSWHEEL_ROLLMSG Counts: 1
Pattern: SHELLHOOK Counts: 1
Pattern: Delphi[0-9A-Z!?/*+-]+ Counts: 1
Pattern: .*chrome\.exe.* Counts: 3570
Pattern: ^Chrome.scopeddir[0-9]+.Default Counts: 4994
Pattern:
^.*anonymous[0-9]+webdriver\-profile.*webdriver-firefox-latest.dll Counts:
2104
Pattern: ^MozillansI.* Counts: 1281
Pattern: ^[0-9]+ Counts: 2864
Pattern: ^ChromeAppList.scopeddir[0-9]+.Default Counts: 3568
Pattern: ^WndPro.* Counts: 0
--------------------------------------------------------------------
Total Atoms (Global Atom Table): 16352
Total Atoms (RWM Atom Table): 2654
--------------------------------------------------------------------
Total Atoms: 19006
------------------------------------------------------------------------------------------------------------------

IEDriverServer processes are hung at exit.

Killing forcibly IEDriverServer process doesn't help,
killing iexplore helps temporary (~10 IE sessions, next hungs in the
similar state)


Attachments:
ie.log.2 10.7 KB

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sele...@googlecode.com

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Aug 19, 2013, 6:28:18 PM8/19/13
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Updates:
Status: NeedsClarification

Comment #9 on issue 5342 by a.u.savchuk: error launching IE - Could not get
Hi!

rb0d8b72a6d93 should fix this problem by running each Windows process with
own global atom table. Only for Java client and grid2.

Sorry but i'm at vacation from tomorrow so it will be checked only at end
of next week. Be free to test a fix at own side.

sele...@googlecode.com

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Oct 19, 2013, 1:06:31 PM10/19/13
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Labels: -Status-Untriaged

Comment #10 on issue 5342 by barancev: error launching IE - Could not get
Is the fix verified?

sele...@googlecode.com

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Oct 22, 2013, 1:54:38 AM10/22/13
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Comment #11 on issue 5342 by terry.le...@gmail.com: error launching IE -
Could not get document from window handle
http://code.google.com/p/selenium/issues/detail?id=5342

Hi, i got the same issue like below:
org.openqa.selenium.remote.SessionNotFoundException: Unexpected error
launching Internet Explorer. Could not get document from window handle
(WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 11.30 seconds
Build info: version: '2.35.0',
revision: '8df0c6bedf70ff9f22c647788f9fe9c8d22210e2', time: '2013-08-17
12:46:41'
System info: os.name: 'Windows 7', os.arch: 'amd64', os.version: '6.1',
java.version: '1.6.0_38-ea'
Driver info: org.openqa.selenium.ie.InternetExplorerDriver
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at
sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
at
sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
at
org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:191)
at
org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:151)
at
org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:554)
at
org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:216)
at
org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:201)
at
org.openqa.selenium.ie.InternetExplorerDriver.run(InternetExplorerDriver.java:223)
at
org.openqa.selenium.ie.InternetExplorerDriver.<init>(InternetExplorerDriver.java:213)
at
org.openqa.selenium.ie.InternetExplorerDriver.<init>(InternetExplorerDriver.java:195)
at
com.dell.selenium.study.dejaevents.testscripts.TestIE10.testLocalIE10(TestIE10.java:121)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at
org.junit.runners.model.FrameworkMethod$1.runReflectiveCall(FrameworkMethod.java:47)
at
org.junit.internal.runners.model.ReflectiveCallable.run(ReflectiveCallable.java:12)
at
org.junit.runners.model.FrameworkMethod.invokeExplosively(FrameworkMethod.java:44)
at
org.junit.internal.runners.statements.InvokeMethod.evaluate(InvokeMethod.java:17)
at org.junit.runners.ParentRunner.runLeaf(ParentRunner.java:271)
at
org.junit.runners.BlockJUnit4ClassRunner.runChild(BlockJUnit4ClassRunner.java:70)
at
org.junit.runners.BlockJUnit4ClassRunner.runChild(BlockJUnit4ClassRunner.java:50)
at org.junit.runners.ParentRunner$3.run(ParentRunner.java:238)
at org.junit.runners.ParentRunner$1.schedule(ParentRunner.java:63)
at org.junit.runners.ParentRunner.runChildren(ParentRunner.java:236)
at org.junit.runners.ParentRunner.access$000(ParentRunner.java:53)
at org.junit.runners.ParentRunner$2.evaluate(ParentRunner.java:229)
at org.junit.runners.ParentRunner.run(ParentRunner.java:309)
at
org.eclipse.jdt.internal.junit4.runner.JUnit4TestReference.run(JUnit4TestReference.java:50)
at
org.eclipse.jdt.internal.junit.runner.TestExecution.run(TestExecution.java:38)
at
org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.runTests(RemoteTestRunner.java:467)
at
org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.runTests(RemoteTestRunner.java:683)
at
org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.run(RemoteTestRunner.java:390)
at
org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.main(RemoteTestRunner.java:197)

My environment is PC win7 and browser version is IE8. and I would like to
know when it will released. how to resolve this problem. Thanks

sele...@googlecode.com

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Oct 22, 2013, 3:22:28 AM10/22/13
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Comment #12 on issue 5342 by barancev: error launching IE - Could not get
@terry.lee.core: please upgrade, the latest selenium version is 2.37

sele...@googlecode.com

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Oct 22, 2013, 5:06:54 AM10/22/13
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Comment #13 on issue 5342 by terry.le...@gmail.com: error launching IE -
Could not get document from window handle
http://code.google.com/p/selenium/issues/detail?id=5342

Hi, after upgrade the latest version, still has the same problem.
-------------
org.openqa.selenium.remote.SessionNotFoundException: Unexpected error
launching Internet Explorer. Could not get document from window handle
(WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 5.63 seconds
Build info: version: '2.37.0',
revision: 'a7c61cbd68657e133ae96672cf995890bad2ee42', time: '2013-10-18
09:51:02'
System info: host: 'WIN7CN', ip: '192.168.230.128', os.name: 'Windows 7',
os.arch: 'amd64', os.version: '6.1', java.version: '1.6.0_38-ea'
Driver info: org.openqa.selenium.ie.InternetExplorerDriver
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at
sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
at
sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
at
org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:193)
at
org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:151)
at
org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:554)
at
org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:216)
at
org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:201)
at
org.openqa.selenium.ie.InternetExplorerDriver.run(InternetExplorerDriver.java:224)
at
org.openqa.selenium.ie.InternetExplorerDriver.<init>(InternetExplorerDriver.java:214)
at
org.openqa.selenium.ie.InternetExplorerDriver.<init>(InternetExplorerDriver.java:196)
-------------
dont know why? and only WIN7 IE8 has this problem. should install some
Patch of IE browser?
Thanks.
Regards

sele...@googlecode.com

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Oct 22, 2013, 5:09:15 AM10/22/13
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Comment #14 on issue 5342 by terry.le...@gmail.com: error launching IE -
I dont know why, only WIN7 IE8 has this problem. should install some Patch
of IE browser? our product is base on webdriver, need support IE8.

sele...@googlecode.com

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Oct 22, 2013, 5:15:19 AM10/22/13
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Comment #15 on issue 5342 by terry.lee.core: error launching IE - Could not
below is my very simple test case code.
InternetExplorerDriverService.Builder ieServiceBuilder = new
InternetExplorerDriverService.Builder();
ieServiceBuilder.usingAnyFreePort()
.usingDriverExecutable(new File("C:\\ie\\IEDriverServer.exe"))
.withLogFile(new File("C:\\ie\\iedriverserver.log"))
.withLogLevel(InternetExplorerDriverLogLevel.TRACE);
DesiredCapabilities dc = new DesiredCapabilities();
dc.setCapability("enablePersistentHover", false);
dc.setCapability("ie.ensureCleanSession", "true");
dc.setBrowserName("iexplore");
dc.setCapability(
InternetExplorerDriver.INTRODUCE_FLAKINESS_BY_IGNORING_SECURITY_DOMAINS,
true);
dc.setCapability(InternetExplorerDriver.NATIVE_EVENTS, false);
WebDriver driver = new InternetExplorerDriver(ieServiceBuilder.build(),
dc);
driver.get("https://www.google.ca/");
WebElement el = driver.findElement(By.id("lst-ib"));
driver.findElement(By.id("lst-ib")).sendKeys("test");
driver.findElement(By.name("btnK")).click();
driver.close();
driver.quit();

sele...@googlecode.com

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Oct 22, 2013, 8:35:52 AM10/22/13
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Comment #16 on issue 5342 by barancev: error launching IE - Could not get
Issue 6442 has been merged into this issue.

sele...@googlecode.com

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Oct 23, 2013, 2:08:53 AM10/23/13
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Comment #17 on issue 5342 by terry.lee.core: error launching IE - Could not
Hi Selenium team member, some solutions for this problem now? Thanks.

sele...@googlecode.com

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Oct 23, 2013, 3:28:23 AM10/23/13
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Comment #18 on issue 5342 by terry.lee.core: error launching IE - Could not
Hi Selenium team member, any solutions for this problem now? Thanks.

sele...@googlecode.com

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Dec 1, 2013, 5:48:46 PM12/1/13
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Comment #19 on issue 5342 by gael.wog...@gmail.com: error launching IE -
Could not get document from window handle
http://code.google.com/p/selenium/issues/detail?id=5342

Hello everyone!

Anybody still experiencing this issue? I do with the latest version
2.37.0 ...

I read there is a fix somewhere. Is it released and if not how can I
install the fix?

Thank you for your help!

sele...@googlecode.com

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Jan 7, 2014, 1:06:44 PM1/7/14
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Updates:
Status: Fixed

Comment #20 on issue 5342 by james.h....@gmail.com: error launching IE -
Could not get document from window handle
http://code.google.com/p/selenium/issues/detail?id=5342

This issue was closed by revision fcc826e6639b.

sele...@googlecode.com

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Jan 7, 2014, 9:21:27 PM1/7/14
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Comment #21 on issue 5342 by ecran...@gmail.com: error launching IE - Could
not get document from window handle
http://code.google.com/p/selenium/issues/detail?id=5342

My name is Rangan and I am using Selenium 2.39.0. I encountered this issue.
I am seeing that this issue being resolved.

Please let me know when I can download the latest driver.

Thanks for all your help.

Thanks
Rangan

sele...@googlecode.com

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Jan 8, 2014, 3:55:57 AM1/8/14
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Comment #22 on issue 5342 by barancev: error launching IE - Could not get
https://code.google.com/p/selenium/source/browse/cpp/prebuilt/Win32/Release/IEDriverServer.exe

sele...@googlecode.com

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Jan 8, 2014, 7:16:15 PM1/8/14
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Comment #23 on issue 5342 by ecran...@gmail.com: error launching IE - Could
not get document from window handle
http://code.google.com/p/selenium/issues/detail?id=5342

Hi

Thanks for directing me to the location. The said location has sources. I
would like to download the exe file. I would greatly appreciate if you can
point me to download the latest webdriver.

Thanks for all your help.

Thanks
Rangan

sele...@googlecode.com

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Jan 9, 2014, 1:38:04 AM1/9/14
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Comment #24 on issue 5342 by barancev: error launching IE - Could not get
Sorry, here is the direct link to the file:
https://selenium.googlecode.com/git/cpp/prebuilt/Win32/Release/IEDriverServer.exe

sele...@googlecode.com

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Jan 9, 2014, 4:46:04 AM1/9/14
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Comment #25 on issue 5342 by ecran...@gmail.com: error launching IE - Could
not get document from window handle
http://code.google.com/p/selenium/issues/detail?id=5342

Hi

Thanks for pointing me to exe file. I download the file and executed one
simple test. I am getting following error:

Small pop up window with following message displayed:
Command line server for the IE driver has stopped working



04:40:11.779 TRACE Arguments: [ ]

04:40:11.781 FAIL No browser is open

04:40:11.781 DEBUG Traceback (most recent call last):
File "<string>", line 2, in capture_page_screenshot

File "C:\Python27\lib\site-packages\Selenium2Library\keywords\keywordgroup.py",
line 12, in _run_on_failure_decorator
return method(*args, **kwargs)

File "C:\Python27\lib\site-packages\Selenium2Library\keywords\_screenshot.py",
line 28, in capture_page_screenshot
if hasattr(self._current_browser(), 'get_screenshot_as_file'):

File "C:\Python27\lib\site-packages\Selenium2Library\keywords\_browsermanagement.py",
line 471, in _current_browser
raise RuntimeError('No browser is open')

04:39:56.853 TRACE Arguments: [ u''<<XXXXXXXXXXX>>' | u'ie' ]

04:39:56.853 INFO Opening browser 'ie' to base url '<<XXXXXXXXXXX>>'

04:39:57.954 DEBUG POST http://127.0.0.1:3823/session {"sessionId":
null, "desiredCapabilities":
{"platform": "WINDOWS", "browserName": "internet
explorer", "version": "", "javascriptEnabled": true}}

04:40:11.781 WARN Keyword 'Capture Page Screenshot' could not be run on
failure: No browser is open

04:40:11.786 FAIL error: [Errno 10054] An existing connection was forcibly
closed by the remote host

04:40:11.786 DEBUG Traceback (most recent call last):
File "<string>", line 2, in open_browser

File "C:\Python27\lib\site-packages\Selenium2Library\keywords\keywordgroup.py",
line 12, in _run_on_failure_decorator
return method(*args, **kwargs)

File "C:\Python27\lib\site-packages\Selenium2Library\keywords\_browsermanagement.py",
line 113, in open_browser
browser =
self._make_browser(browser_name,desired_capabilities,ff_profile_dir,remote_url)

File "C:\Python27\lib\site-packages\Selenium2Library\keywords\_browsermanagement.py",
line 485, in _make_browser
browser = creation_func(remote, desired_capabilities, profile_dir)

File "C:\Python27\lib\site-packages\Selenium2Library\keywords\_browsermanagement.py",
line 506, in _make_ie
webdriver.DesiredCapabilities.INTERNETEXPLORER, remote,
desired_capabilities)

File "C:\Python27\lib\site-packages\Selenium2Library\keywords\_browsermanagement.py",
line 544, in _generic_make_browser
browser = webdriver_type()
File "C:\Python27\lib\site-packages\selenium\webdriver\ie\webdriver.py",
line 54, in __init__
desired_capabilities=capabilities)

File "C:\Python27\lib\site-packages\selenium\webdriver\remote\webdriver.py",
line 71, in __init__
self.start_session(desired_capabilities, browser_profile)

File "C:\Python27\lib\site-packages\selenium\webdriver\remote\webdriver.py",
line 113, in start_session
'desiredCapabilities': desired_capabilities,

File "C:\Python27\lib\site-packages\Selenium2Library\webdrivermonkeypatches.py",
line 11, in execute
result = self._base_execute(driver_command, params)

File "C:\Python27\lib\site-packages\selenium\webdriver\remote\webdriver.py",
line 162, in execute
response = self.command_executor.execute(driver_command, params)

File "C:\Python27\lib\site-packages\selenium\webdriver\remote\remote_connection.py",
line 349, in execute
return self._request(url, method=command_info[0], data=data)

File "C:\Python27\lib\site-packages\selenium\webdriver\remote\remote_connection.py",
line 410, in _request
resp = opener.open(request)
File "C:\Python27\lib\urllib2.py", line 404, in open
response = self._open(req, data)
File "C:\Python27\lib\urllib2.py", line 422, in _open
'_open', req)
File "C:\Python27\lib\urllib2.py", line 382, in _call_chain
result = func(*args)
File "C:\Python27\lib\urllib2.py", line 1214, in http_open
return self.do_open(httplib.HTTPConnection, req)
File "C:\Python27\lib\urllib2.py", line 1187, in do_open
r = h.getresponse(buffering=True)
File "C:\Python27\lib\httplib.py", line 1045, in getresponse
response.begin()
File "C:\Python27\lib\httplib.py", line 409, in begin
version, status, reason = self._read_status()
File "C:\Python27\lib\httplib.py", line 365, in _read_status
line = self.fp.readline(_MAXLINE + 1)
File "C:\Python27\lib\socket.py", line 476, in readline
data = self._sock.recv(self._rbufsize)

04:39:56.826 TRACE Arguments: [ ${USERID}=u'XXXX' | ${PASSWORD}=u'XXXX' ]

sele...@googlecode.com

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Jan 9, 2014, 5:48:18 AM1/9/14
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Comment #26 on issue 5342 by barancev: error launching IE - Could not get
Please send this question to the Selenium2Library support group.

sele...@googlecode.com

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Jan 10, 2014, 3:19:36 AM1/10/14
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Comment #27 on issue 5342 by ecran...@gmail.com: error launching IE - Could
not get document from window handle
http://code.google.com/p/selenium/issues/detail?id=5342

Hi

I just want to let you know that, I am not getting this error in the
previous version of the exe file. Only after downloading the new exe file I
am getting this error.

I would greatly appreciate if you can look into this.

Thanks
Rangan

sele...@googlecode.com

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Jan 10, 2014, 5:00:14 AM1/10/14
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Comment #28 on issue 5342 by barancev: error launching IE - Could not get
Please provide a sample scenario you run to get the failure.

sele...@googlecode.com

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Jan 10, 2014, 12:38:50 PM1/10/14
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Comment #29 on issue 5342 by ecran...@gmail.com: error launching IE - Could
not get document from window handle
http://code.google.com/p/selenium/issues/detail?id=5342

Hi

Following is the sinmple test case which I am trying to run. It runs good
in chrome. With IE sometimes it runs and sometimes it produces the error as
mentioned in issue 5342. After downloading the latest webdriver file, I got
the error mentioned under my previous post. Thanks for all your help.

*** Settings ***
Library Selenium2Library
Test Setup Login_into_App jeff abc


*** Variables ***
${URL} <XXXXXXXXXXXXXXXXXXX>
${BROWSER} ie


*** Keywords ***
Login_into_App
[Documentation] This Keyword will perform login into ePVP test environment
application
[Arguments] ${USERID} ${PASSWORD}
Open Browser ${URL} ${BROWSER}
Maximize Browser Window
Input Text UserName ${USERID}
Input Text Password ${PASSWORD}
Click Button Log in


***Test Cases****
Logout
#Click Image navservicecenters
Close All Browsers

sele...@googlecode.com

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Jan 14, 2014, 1:55:31 PM1/14/14
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Comment #30 on issue 5342 by ecran...@gmail.com: error launching IE - Could
not get document from window handle
http://code.google.com/p/selenium/issues/detail?id=5342

Hi

I just thought of giving some more information about the environment:
OS: Windows 7 64 bit Enterprise edition
Browser: IE 10

I would greatly appreciate if you can help me to resolve the issue.

Thanks
Rangan

sele...@googlecode.com

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Feb 6, 2014, 1:41:43 AM2/6/14
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Comment #31 on issue 5342 by gael.wog...@gmail.com: error launching IE -
Could not get document from window handle
http://code.google.com/p/selenium/issues/detail?id=5342

Hi all!

Any idea which release version of Selenium server and IEDriverServer will
contain the fix? Any roadmap or date planned?

Thanks in advance for your help!

G.

sele...@googlecode.com

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Nov 25, 2014, 2:26:09 PM11/25/14
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Comment #32 on issue 5342 by dominik....@gmail.com: error launching IE -
Could not get document from window handle
https://code.google.com/p/selenium/issues/detail?id=5342

I'm also experiencing this problem with the newest IEDriverServer version
out (2.44.0). Is it sure that the fix has found its way into
IEDriverServer? What else could trigger the exception?

This is how my IEDriverServer debug log looks like:

I 2014-11-25 20:19:42:663 server.cc(53) Starting WebDriver server on
port: '42342' on host: ''

W 2014-11-25 20:19:45:141 BrowserFactory.cpp(274) -2147024809 [The
parameter is incorrect.]: Unable to convert document object pointer to
IHTMLDocument2 object via ObjectFromLresult
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