smtp problems

[Enrique Artal]

Hi all,

I am new to this group. In my University we are using sagemath for teaching. It is installed in a server and the students access via the notebook. Until some point (I am not able to say when), the students could recover a new password via the notebook, i.e., they received a random password in their e-mail (only if the address was from the University but this was a minor issue). Now it is impossible, the message never arrives. I think the problem is that we never set up the smtp server of the University, but the problem is that I have no clue where it should be done. I tried some places (tap.py, smtp.py, etc in twisted.mail) with no success. Any help? Thanks in advance, Enrique Arta.

[kcrisman]

Good question!  Unfortunately I do not know.  Anyone else have an idea?

[Dima Pasechnik]

On Thursday, 17 December 2015 16:58:19 UTC, Enrique Artal wrote:

Hi all,

I am new to this group. In my University we are using sagemath for teaching. It is installed in a server and the students access via the notebook. Until some point (I am not able to say when), the students could recover a new password via the notebook, i.e., they received a random password in their e-mail (only if the address was from the University but this was a minor issue). Now it is impossible, the message never arrives. I think the problem is that we never set up the smtp server of the University, but the problem is that I have no clue where it should be done. I tried some places (tap.py, smtp.py, etc in twisted.mail) with no success. Any help? Thanks in advance, Enrique Arta.

I guess it must be in notebook/smtpsend.py
 
The problem is that your server is probably not configured correctly, and its mx records (used to find the smtp server to use) are somehow mixed up.
 

[Enrique Artal]

Thanks! It was worse, not configured at all! I am not sure I did the best choice, I defined directly smtp_server with the name of our smtp server, but it works. Best, Enrique Artal.