@Fred Dixon
Message for the log file : Connection error. Your URL is probably incorrect: "
https://chatx.live/bigbluebutton/api". Error: SSL_connect returned=1 errno=0 state=error: certificate verify failed
I, [2018-04-26T10:55:34.345845 #2499] INFO -- : [1c718d0b-ccab-472f-a3a0-e5e6812a1b6f] BBB error on create : Connection error. Your URL is probably incorrect: "
https://chatx.live/bigbluebutton/api". Error: SSL_connect returned=1 errno=0 state=error: certificate verify failed
I, [2018-04-26T10:55:34.349016 #2499] INFO -- : [1c718d0b-ccab-472f-a3a0-e5e6812a1b6f] Completed 500 Internal Server Error in 42ms (ActiveRecord: 0.7ms)
WHen we run following command
sudo bbb-conf --restart
# IP does not match:
# IP from ifconfig: 172.31.43.9
# /etc/nginx/sites-available/bigbluebutton: chatx.live
Restarting BigBlueButton 2.0.0-beta ...
Stopping BigBlueButton
Starting BigBlueButton
** Potential problems described below **
# IP does not match:
# IP from ifconfig: 172.31.43.9
# /etc/nginx/sites-available/bigbluebutton: chatx.live
....................
# Error: Could not connect to the configured hostname/IP address
#
#
# If your BigBlueButton server is behind a firewall, see FAQ.
# Error: Unable to reach default URL for presentation:
#
#
# Check value for beans.presentationService.defaultUploadedPresentation in
# /var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties
--------------------------
Please let me know the solution after putting ssl its not working....