Known Errors

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rokuconnect

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Mar 18, 2011, 4:27:52 PM3/18/11
to roConnect
There has been a lot of great feedback and it's helping me polish
roConnect. Included is a list of known errors and temporary
workarounds. Thanks again for your patience and feedback as I make
these fixes!

IE 8 - No Left-hand Sidebar

Issue: IE8 is rendering the roConnect web application a little off and
the whole left-hand sidebar gets messed up.
Solution: Put IE8 into compatibility mode and things should render
normally. Microsoft's help document on compatibility mode can be found
at http://support.microsoft.com/kb/956197.

PHP Errors - Undefined variable:

Issue: On the "Roku" tab and when indexing videos on the "Media" tab
in the roConnect web application there are bright orange error
messages stating something like, "Notice: Undefined variable: ..."
Solution: These errors are benign and won't break the application.
To get rid of them simply click on the "W" in the system tray (right-
hand side of start menu) and then click PHP > PHP Settings > Display
Errors (this should now be unchecked).

rokuconnect

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Mar 18, 2011, 6:39:03 PM3/18/11
to roConnect
WAMP Not Installing roConnect Channel onto Roku Player

Issue: The "Install" button the "Roku" tab in the roConnect web
application doesn't install the roConnect Channel onto the Roku Player
Solution: You can install the roConnect channel using your web
browser and the following steps:

1. Browse to the IP address of your Roku Player (http://<rokuPlayer-ip-
address> for example: http://192.168.1.100)

2. Click the “Browse” button and navigate to the location of the
application zip file on your computer (should be C:\wamp\www\roku
\roConnect.zip). The full path to the application .zip file should
appear in the text field.

3. Finally, click the “Install” (or "Replace") button to deploy the
application to the box. The application should install and begin
running immediately. You will see a message on the web page indicating
it was successfully loaded.

If you then refresh the roConnect web app "Roku" tab you should see
your Roku player with a green light and it is now ready to connect to!

rokuconnect

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Mar 18, 2011, 6:53:33 PM3/18/11
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Roku Player not showing up on "Roku" tab in roConnect web app

ISSUE: On the "Roku" tab my Roku Player is not showing up even though
the Roku Player is connected to the local network.
Solution: In your browser you are probably browsing to "http://
localhost/roku". Change this to "http://127.0.0.1/roku". You should
be able to now see the Roku Player and connect to it! What a silly
thing.

rokuconnect

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Mar 19, 2011, 2:46:18 PM3/19/11
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Images on Roku Player not showing up

ISSUE: The cover art for each video is not showing up and it just
says, "Retrieving Image".

SOLUTION: Check your configuration page and make sure that the url
that you have following the following form:

http://<server-ip-address>/

Example: http://192.168.1.100/ (If using MAMP add port number as well:
http://192.168.1.100:8888/)

It is important to include the "http://" and the final "/" for
roConnect to work properly.

I will be adding more robust checking in the next release.

djnicke

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Mar 19, 2011, 7:24:14 PM3/19/11
to roConnect
I've done all of this, but when I click on the"connect" button, it
fails. The RoConnect channel appears on my Roku player, but nothing
happens when I try to select it or view it.

I'm going to try taking my Roku out of Developer mode...

-DJ

richm

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Mar 19, 2011, 11:47:28 PM3/19/11
to roConnect
I had the same problem. Try manually editing the file xml/playlist.xml

Change the ip address that appears several times to the ip address of
your web server.

There seems to be some issues with both permissions and trailing
slashes that keep the file from being written correctly during
configuration.

rokuconnect

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Mar 20, 2011, 12:22:24 AM3/20/11
to roConnect
Most of the time it is due to some error of the url being formatted
incorrectly or incompletely in the xml files. I'm working to make
that a more robust process but bear with me for the moment. check all
URLs in the playlist.xml and all.xml and make sure they fit the format
"http://<server-ip-address>/" (including the port number if necessary,
in MAMP's case you need the port number, for example http://192.168.1.100:8888/).
Hopefully that helps. Worse case scenario you can telnet to your Roku
Player on port 8085 and you will be able to see the debug screen and
see what error it is throwing.
Message has been deleted

rokuconnect

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Mar 21, 2011, 12:36:29 PM3/21/11
to roConnect
WAMP Error: Could not execute menu item (internal error). [Exception]
could not perform service action. The service has not been started.

SOLUTION: This is caused due to multiple aliases in the WAMP
httpd.conf file. To fix this simply open the httpd.conf file by
clicking on the WAMP icon in the system tray ("W" at the far right of
the start menu) and click Config File > httpd.conf. This will open
the httpd.conf file in notepad, if you scroll to the bottom you will
see multiple aliases like the following:

Alias /movies /Users/saulpower1/Movies/

<Directory "/Users/saulpower1/Movies/">

Order allow,deny

Allow from all

</Directory>

Remove all but one of these and restart your WAMP server. That should
get rid of the error.

On Mar 18, 2:27 pm, rokuconnect <rokuconn...@gmail.com> wrote:
> There has been a lot of great feedback and it's helping me polish
> roConnect.  Included is a list of known errors and temporary
> workarounds.  Thanks again for your patience and feedback as I make
> these fixes!
>
> IE 8 - No Left-hand Sidebar
>
> Issue: IE8 is rendering the roConnect web application a little off and
> the whole left-hand sidebar gets messed up.
> Solution: Put IE8 into compatibility mode and things should render
> normally. Microsoft's help document on compatibility mode can be found
> athttp://support.microsoft.com/kb/956197.

codetonic

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Apr 8, 2011, 12:26:03 AM4/8/11
to roConnect
One of the things I noticed in the playlist.xml file is that the
categoryLeaf record is not terminated with a </categoryLeaf>
but with a /> at the end of the data initializer. I'm not an xml
expert, is this termination ok?

On Mar 19, 10:22 pm, rokuconnect <rokuconn...@gmail.com> wrote:
> Most of the time it is due to some error of the url being formatted
> incorrectly or incompletely in the xml files.  I'm working to make
> that a more robust process but bear with me for the moment.  check all
> URLs in the playlist.xml and all.xml and make sure they fit the format
> "http://<server-ip-address>/" (including the port number if necessary,
> in MAMP's case you need the port number, for examplehttp://192.168.1.100:8888/).

codetonic

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Apr 8, 2011, 12:36:29 AM4/8/11
to roConnect
When a movie is removed from the folder and roConnect is asked
to reindex, the count is not decremented in all.xml. The xml record
is removed but the <resultLength> and <endIndex> number does not
change.

On Mar 19, 10:22 pm, rokuconnect <rokuconn...@gmail.com> wrote:
> Most of the time it is due to some error of the url being formatted
> incorrectly or incompletely in the xml files.  I'm working to make
> that a more robust process but bear with me for the moment.  check all
> URLs in the playlist.xml and all.xml and make sure they fit the format
> "http://<server-ip-address>/" (including the port number if necessary,
> in MAMP's case you need the port number, for examplehttp://192.168.1.100:8888/).

Ryan McManus

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Apr 8, 2011, 3:31:01 PM4/8/11
to roConnect
I'm not very savvy when it comes to this stuff, but I'm opening the
httpd.conf file under the apache folder in the wampserver toolbar and
this is what i find at the end. I deleted the first one. (It was all
in one long line, so I spaced it out to look similar to yours). My
settings are a little different though. Is this right???

Alias /movies C:\Documents and Settings\Ryan\Videos\

<Directory C:\Documents and Settings\Ryan\Videos\>

Order allow,deny

Allow from all

</Directory>



Saul Howard

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Apr 8, 2011, 9:31:59 PM4/8/11
to Ryan McManus, roConnect
Yes the wording is right, I do believe you need to put your path in quotes because it has spaces in it. Try "C:\Documents and Settings\Ryan\Videos\".

-Saul

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Bob Gordon

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May 8, 2011, 3:11:47 PM5/8/11
to ro-co...@googlegroups.com, roConnect
When I did this I got the XML file, not rendered as HTML because there was no style associated with the file. Saul has been extremely patient and helpful, aa I hate to ask for more help. I wonder if anyone can get me through this, as it looks like I'm almost there.

Saul Howard

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May 10, 2011, 10:46:58 AM5/10/11
to roConnect
What error are you trying to overcome?
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