Stuck on Please Wait loading page

[Jason Chen]

Hi Anyone has this problem, if I try to open a page , for example --I click manage users

On home page it will stuck on please wait, and it will never go to the page.

I need to refresh from the current page and if I try open the new page again, it will work.

Anyone has this problem?

Thanks

[Allison Stec]

I’ve seen this happen when there’s a javascript error. You can check for this error in the browser’s console.

Allison Stec

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[Jason Chen]

Thanks Allison, I will watch it next time.

So if it's a JAVASCRIPT error, how can this be fixed?

[Allison Stec]

The error info will shed light on that.

Allison Stec

[Jason Chen]

jquery-1.12.4.min.js:4 [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check https://xhr.spec.whatwg.org/.

send

@

jquery-1.12.4.min.js:4

Any idea for this?  This is not an error, just a warning. 

[Allison Stec]

That warning isn’t related to this issue, though something is holding up the page load.

I recently was notified that a client of mine had a similar issue and the page was waiting for the default font to load from google. I was easily able to see this on Chrome at the bottom-left of the app window. This caused page loading issues sporadically, and not all the time.

An example can be seen here: https://www.webnots.com/fix-slow-page-loading-waiting-fonts-googleapis-com/

Are you able to see anything like this?

Allison Stec

[Jason Chen]

My issue does happen sporadically, not every time. I am not sure if it was the font issue. Will take a Look.

Thanks 

[Jason Chen]

VM152:3 GET http://mydomain.com/gfx/responsive_spritesheet_charcoal.png 404 (Not Found)

Failed to load resource: the server responded with a status of 404 (Not Found) 

This the 2 errors I got, any idea?

Thanks

[Jason Chen]

Looks like the old RS has this file 

https://github.com/artsmia/mia_resourcespace/tree/master/plugins/rse_responsive/gfx

But I checked the folder, I don't see these png files,  why it's still trying to load these pictures?

[Felix Blackburn]

Hi,

I was having the "Loading..." page problem and figured out it was this setting in config.php:

# add user and access information to collection results in the collections panel dropdown

# this extends the width of the dropdown and is intended to be used with $collections_compact_style

# but should also be compatible with the traditional collections tools menu.

$collection_dropdown_user_access_mode=false;

Changed it to true and voila, all working fine for me.

FB

[FAU Kommunikation/Presse]

This is no high level feedback, but our solution for the "Please weit"/Loading problem was simply deleting some of the recently uploaded resources. Because the problem affected only one page. So we don't have an explanation or proper solution so far, but we could narrow the affected images a bit (lowering the count of shown images to 24).
We don't have the option $collection_dropdown_user_access active in the config.php - so there seem to be several reasons for this problems?

[Jason Chen]

I will try this, thanks

[Jason Chen]

Could be I guess.