its-jira plugin with rest api SocketTimeoutException

[Jiri Tomek]

Hallo,

I'm trying to run Gerrit 2.12-711 with installed plugin its-base and its-jira (with rest api downloaded from
I downloaded the jar file from https://gerrit-ci.gerritforge.com/view/Plugins-stable-2.12/job/plugin-its-jira-stable-2.12/lastSuccessfulBuild/artifact/buck-out/gen/plugins/its-jira/its-jira.jar).

When I try to initialize it fails with connection timeout error:

*** Plugins
***

Installing plugins.
No plugins found to install.
Initializing plugins.


*** Jira connectivity
***

Jira URL (empty to skip)       [https://jira.yyyyy.net:8443/]: https://jira.yyyyy.net:8443
Jira username                  [xxx]:
Change xxx's password [y/N]? n
Test connectivity to https://jira.yyyyy.net:8443 [y/N]? y
Checking Jira connectivity ... Exception in thread "main" java.lang.RuntimeException: java.net.SocketTimeoutException
    at com.google.common.base.Throwables.propagate(Throwables.java:160)
    at com.atlassian.httpclient.apache.httpcomponents.DefaultHttpClient$3.apply(DefaultHttpClient.java:256)
    at com.atlassian.httpclient.apache.httpcomponents.DefaultHttpClient$3.apply(DefaultHttpClient.java:249)
    at com.atlassian.util.concurrent.Promises$Of$2.apply(Promises.java:276)
    at com.atlassian.util.concurrent.Promises$Of$2.apply(Promises.java:272)
    at com.atlassian.util.concurrent.Promises$2.onFailure(Promises.java:167)
    at com.google.common.util.concurrent.Futures$6.run(Futures.java:1764)
    at com.google.common.util.concurrent.MoreExecutors$DirectExecutor.execute(MoreExecutors.java:456)
    at com.google.common.util.concurrent.AbstractFuture.executeListener(AbstractFuture.java:815)
    at com.google.common.util.concurrent.AbstractFuture.complete(AbstractFuture.java:751)
    at com.google.common.util.concurrent.AbstractFuture.setException(AbstractFuture.java:632)
    at com.google.common.util.concurrent.SettableFuture.setException(SettableFuture.java:53)
    at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$1$2.run(SettableFuturePromiseHttpPromiseAsyncClient.java:59)
    at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$ThreadLocalDelegateRunnable$1.run(SettableFuturePromiseHttpPromiseAsyncClient.java:197)
    at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient.runInContext(SettableFuturePromiseHttpPromiseAsyncClient.java:90)
    at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$ThreadLocalDelegateRunnable.run(SettableFuturePromiseHttpPromiseAsyncClient.java:192)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
    at java.lang.Thread.run(Thread.java:745)
Caused by: java.net.SocketTimeoutException
    at org.apache.http.nio.pool.RouteSpecificPool.timeout(RouteSpecificPool.java:170)
    at org.apache.http.nio.pool.AbstractNIOConnPool.requestTimeout(AbstractNIOConnPool.java:403)
    at org.apache.http.nio.pool.AbstractNIOConnPool$InternalSessionRequestCallback.timeout(AbstractNIOConnPool.java:593)
    at org.apache.http.impl.nio.reactor.SessionRequestImpl.timeout(SessionRequestImpl.java:180)
    at org.apache.http.impl.nio.reactor.DefaultConnectingIOReactor.processTimeouts(DefaultConnectingIOReactor.java:214)
    at org.apache.http.impl.nio.reactor.DefaultConnectingIOReactor.processEvents(DefaultConnectingIOReactor.java:157)
    at org.apache.http.impl.nio.reactor.AbstractMultiworkerIOReactor.execute(AbstractMultiworkerIOReactor.java:374)
    at org.apache.http.impl.nio.conn.PoolingClientAsyncConnectionManager.execute(PoolingClientAsyncConnectionManager.java:108)
    at org.apache.http.impl.nio.client.AbstractHttpAsyncClient.doExecute(AbstractHttpAsyncClient.java:464)
    at org.apache.http.impl.nio.client.AbstractHttpAsyncClient.access$000(AbstractHttpAsyncClient.java:101)
    at org.apache.http.impl.nio.client.AbstractHttpAsyncClient$1.run(AbstractHttpAsyncClient.java:485)

Than I have to kill it to get a prompt.

The Jira server is behind a firewall but I have no troubles communicating with its REST API using curl. Does anyone have any idea what could be wrong?

[luca.mi...@gmail.com]

Are you using an outbound proxy?

Sent from my iPhone

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[Jiri Tomek]

Yes the gerrit is behind a reverse proxy.

[Luca Milanesio]

On 12 May 2016, at 09:29, Jiri Tomek <jiri...@gmail.com> wrote:

Yes the gerrit is behind a reverse proxy.

I meant "outbound proxy" and not reverse proxy.

What is the *exact* CURL command you are using for testing connectivity from the Gerrit machine?

Can you share the command line?

Luca.

[Luca Milanesio]

Glad it worked :-)

Luca.

On 23 May 2016, at 13:50, Jiri Tomek <jiri...@gmail.com> wrote:

Hi Luca,

I've meanwhile discovered the curl command was using proxy. Solution to this was to ask admins to open firewall.

Thanks for pointing me to the right direction.

Best regards,

Jiri