Jira issue status not updated

[Woody]

Installed its-base (version f2bc136) and its-jira (version v2.12.2-42-gdeab5c6-dirty) on gerrit 2.12 with jira 6.3.6 

When I push a change onto gerrit, I saw the status of the issue in jira was changed to "In Progress" and a comment was also added with the link to the gerrit change. That's great.

But when I merged the change in gerrit, the status of the jira issue did not change as expected, and I found the following error from the gerrit log:

[2016-08-02 15:43:59,929] [HTTP-81] ERROR com.googlesource.gerrit.plugins.its.base.workflow.ActionExecutor : Error while executing action Resolve Issue

com.googlesource.gerrit.plugins.its.base.its.InvalidTransitionException: Action Resolve Issue not executable on issue HP-433

        at com.googlesource.gerrit.plugins.its.jira.JiraClient.doTransition(JiraClient.java:119)

        at com.googlesource.gerrit.plugins.its.jira.JiraItsFacade.doPerformAction(JiraItsFacade.java:107)

        at com.googlesource.gerrit.plugins.its.jira.JiraItsFacade.access$400(JiraItsFacade.java:31)

        at com.googlesource.gerrit.plugins.its.jira.JiraItsFacade$3.call(JiraItsFacade.java:99)

        at com.googlesource.gerrit.plugins.its.jira.JiraItsFacade$3.call(JiraItsFacade.java:95)

        at com.googlesource.gerrit.plugins.its.jira.JiraItsFacade.execute(JiraItsFacade.java:143)

        at com.googlesource.gerrit.plugins.its.jira.JiraItsFacade.performAction(JiraItsFacade.java:95)

        at com.googlesource.gerrit.plugins.its.base.workflow.ActionExecutor.execute(ActionExecutor.java:73)

        at com.googlesource.gerrit.plugins.its.base.workflow.ActionExecutor.execute(ActionExecutor.java:85)

        at com.googlesource.gerrit.plugins.its.base.workflow.ActionController.onEvent(ActionController.java:63)

        at com.google.gerrit.common.ChangeHookRunner.fireEventForUnrestrictedListeners(ChangeHookRunner.java:742)

        at com.google.gerrit.common.ChangeHookRunner.fireEvent(ChangeHookRunner.java:754)

        at com.google.gerrit.common.ChangeHookRunner.doChangeMergedHook(ChangeHookRunner.java:497)

        at com.google.gerrit.server.git.MergeOp.setMerged(MergeOp.java:1011)

Could anybody kindly help on this?

Thanks a lot!

Best regards,

Woody Guo

[Luca Milanesio]

Hi Woody,

the problem is rather on the Jira side: the JiraClient "doTransition" failed saying that the "Resolve Issue" action cannot be executed on that ticket.

Open Jira on that specific ticket (HP-433) and see if you can perform a "Resolve Issue" action on it.

Luca.

 

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[Woody]

Thanks Luca! Yes you're right.

I was able to "Resolve Issue" in Jira when logged in with my own account. However, I was unable to do that action when I logged in as the gerrit user. So that's an issue with the jira account.

Thanks again for your help!

Best regards,

Woody Guo

在 2016年8月2日星期二 UTC+8下午4:51:35，lucamilanesio写道：