Antimalware resources
Paul Nijjar
Like many of you, we sell refurbished Windows 7 computers, mostly to low-income individuals. We find that malware is a problem for some of our recipients: they get infected again and again. We have been giving verbal advice on how to avoid malware (and trying to configure computers so they are more resistant to it) but we feel this is insufficient. Thus we are putting together some documentation on avoiding malware. We intend to include this documentation with every installed computer. It's not clear that this will help (who reads manuals anymore?) but we are hoping that at least a few people benefit.
Are there resources that you use to educate people about malware and how to avoid it? If so, could you share them? Is there a repository of good information that people on the list use?
If people are interested, we can link to the documentation we are putting together once it is ready for release. It is somewhat specific to the Computer Recycling project here, but some of the information is more widely applicable.
- Paul
Sean Dolbec
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Pat Furr
We have also found Time Freeze to be an excellent product for use in libraries or with young children or other users who may accidentally delete important files.
You can also advise your client to download Malware Bytes, a free anti-malware program for individual use. Malware Bytes is excellent at removing adware that slows down system performance and catches Trojans and other destructive malware. Malware Bytes can be run in safe mode so the malware can be deleted before the system is up and running. The client must update the definitions to use the free product. We advise them to run it monthly unless the computer is having problems, then run it more often.
Pat Furr
Jodi Martin
Executive Director/ ITE
"We speak geek, so you don't have to,"
Co-Founder of the Information Technology Exchange, PCs for MAINE
www.itec3.org, www.pcsformaine.org, www.ewastealternatives.org, www.buyite.com, www.facebook.com/itec3maine
- Paul
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Pat Furr
This is a copy of the document we send out with our PCs.
Pat Furr
From: refurb...@googlegroups.com [mailto:refurb...@googlegroups.com] On Behalf Of Sean Dolbec
Sent: Monday, August 10, 2015 9:13 AM
To: refurb...@googlegroups.com
Subject: Re: [Refurbishers List] Antimalware resources
For certain installs we are now recommending http://www.toolwiz.com/en/products/toolwiz-time-freeze/. We setup the custom environment ahead of time, for business and library / learning centers they lock them down. There is a password protection, we update them when necessary and you can leave an Excluded folder in downloads are required. It’s not a solution for all situations but the product is free, not open source and has been working in our current environments.
Paul Nijjar
Sent: Monday, August 10, 2015 12:50 PM
Paul Nijjar
Thanks, Pat!
- Paul
Jim Smith
Paul Nijjar
Here is a draft of our documentation. Our intent is to include the
files locally on the computers we sell, and/or to include a link to
the website directly.
http://cr-handouts.dyn.theworkingcentre.org/win7-avoid-viruses/
Comments and suggestions are welcome (although we don't promise to
implement them all).
- Paul