me

[Mel Hofecker]

I have coa's that haven't been used yet, I did a refurbish the other day and when I went to the site and entered both coa's, one for the xp machine and one for the new win 7 coa it came back and said that the coa serial numbers had already been used. I e mailed, called, and nobody at Microsoft seems to know anything about the refurb. program, I haven't been able to find out what to do about this problem.

[Computers 2 SD Kids]

Mel,

C2SDK has experienced this on several occasions. Sometimes it helps to wait 24 hours then try again. If not, send the COA details to the rr...@microsoft.com and they will make them available for you. Be warned, it sometimes takes a full week to get it resolved.

Cheri
Computers 2 SD Kids

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