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Warrenty issued

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mike18...@gmail.com

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Sep 26, 2015, 4:17:29 PM9/26/15
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Two years ago I purchased a Takimine EG50th from a local store. I at first was purchasing on EBay and when I did I found the store had posted some on EBay. It was a great price and at the time I was told they got such a deal because they purchased about five hundred guitars at one time.

Fast forward two years and the guitar needs a neck reset as it sits low. I was told this from a reputable Luthier in town. I then brought it back to the store and thier repair shop agreed. They sent it back to Takamine who said the neck is not to low the bride is to high. Both of my folks disagreed and they are trying to work it out. The stores repair shop mentioned that sometimes they don't want to replace a "second" . Now I was never told it was a second just that the deal was due to the purchase qty. The store has a good reputation and I do trust them. My question is this. I know a guitar labeled as a second may have a shorted warrenty, but does anyone know if that is for structural issues? Like buying a used car you might understand cosmetic issues but what if it is undriveable?

The repair shop is doing his best to work it out, but now my concern is the "second" or B rated guitar. A neck reset is a flaw in the building of the guitar not cosmetic. Trying to get someone to actually talk to you is tough. ESP handles Takamines now and everything is at a snails pace. So if any of you have an opinion or brpetter understanding of warrenty issues, any information would be appreciated.

dsi1

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Sep 26, 2015, 7:40:50 PM9/26/15
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The main problem is that the store did not make it clear to you that the
guitar was a second. I'm sure that Takamine would be interested in
knowing of the store's shady business dealings. In the end, they'll
probably give the retailer a good tongue lashing and take care of your
guitar to preserve customer goodwill. Your position is that you don't
care what the warranty for your guitar is but rather you wuz cheated by
stinkin' lying people!

Tony Done

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Sep 27, 2015, 7:40:06 PM9/27/15
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I had a similar problem with the importer warranty on a Martin here in
Oz. I thought that the neck angle was unsatisfactory they didn't. They
offered to steam the top down. :( I ended up selling it.

Does anyone know whether a Tak neck can be easily (as in Martin) reset?
I wondering whether they would just have to replace the whole thing.

--
Tony Done

http://www.soundclick.com/bands/default.cfm?bandID=784456

http://www.flickr.com/photos/done_family/

Steve Freides

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Oct 2, 2015, 9:32:49 AM10/2/15
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Sounds like the store sold you a second without telling you. That would
be cause for legal action on your part if you were inclined to take it,
IMHO. Or threaten it, and tell them to fix the problem.

We bought a used car from a dealer once - the Check Engine light was on,
and the salesman said the car was being sold "as is" but that is was
likely a minor repair like an oxygen sensor. When it turned out to be a
$1500 catalytic converter, we called the dealership up, expressed our
great displeasure, and they repaired the catalytic converter at their
expense because they didn't want an unhappy customer posting all over
the Internet about what had happened. I'd never go back to that
dealership but I chose not to bad mouth them, either, because I felt
they did the right thing.

-S-


Bill

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Oct 2, 2015, 1:30:16 PM10/2/15
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What happened: You bought a car "as is" with a check-engine light on.
You would have had no basis for bad-mouthing them. Get "promises" in
writing, if you consider them "material" (essential). You were fortunate
and it sounds like a good dealership!

Steve Freides

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Oct 3, 2015, 6:49:04 PM10/3/15
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Yes.

> You would have had no basis for bad-mouthing them.

That's your opinion; I don't agree.

> Get "promises" in writing, if you consider them "material"
> (essential).

Yes, Daddy.

> You were fortunate and it sounds like a good dealership!

It was a dealership very concerned about customer relations. I don't
agree that it was good.

We are well off-topic. I won't reply further but feel free to do so if
you wish.

-S-


Bill

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Oct 3, 2015, 8:25:57 PM10/3/15
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Son, who's whining? Try to learn from your mistakes.

Zeke

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Oct 14, 2015, 8:45:40 PM10/14/15
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I have to agree with Bill. You bought a car with the check engine light on, and didn't bother to spend a couple of bucks to have the code run? That's just dumb, and you have no basis for complaint. On the other hand, I would have done the same thing the dealer did. But I repeat, you could have very easily been an better informed buyer, and absolutely should have.

Steve Daniels

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Oct 14, 2015, 10:53:09 PM10/14/15
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On Wed, 14 Oct 2015 17:45:35 -0700 (PDT), against all advice, something
compelled Zeke <zeke...@yahoo.com>, to say:
Bacon Horseradish Potato Salad


Ingredients

2 pounds small red potatoes, scrubbed and cut into even, bite-sized
pieces. But no smaller.

6 green onions, scrubbed, trimmed, and cut into thin slices, white pieces
separated from the green. This is not racist.

3 tablespoons apple cider vinegar
12 slices of bacon, fried 'til crisp, drained on paper towel, and
crumbled. Defeated. Crushed.

4 hard boiled eggs, peeled and roughly chopped (Optional!) Seriously!
Hard Boiled Eggs suck! Any excuse to not eat them is to be exploited!

1 cup Hellman's (or more, to taste) Known as Best Foods west of the
Rockies. It is the one true mayonnaise.

1 tablespoon to 1/3 cup prepared horseradish, to taste
kosher salt and freshly ground black pepper, to taste

Instructions

Bring a large pot of water to a boil and salt it generously. Really. Salt
the shit out of that shit. Add the potatoes to the water, return to a
boil, and lower the heat to maintain a simmer. Cook the potatoes just
until fork tender and drain immediately in a colander. Let the potatoes
stand in a colander to drain for at least 3 minutes, then transfer the
still hot potatoes to a large mixing bowl. Don't touch them. That shit
is hot. Stir in the thinly sliced white parts of the green onions, then
drizzle the apple cider vinegar over the top and gently toss. Cover with
plastic wrap and put in the refrigerator to chill completely before
proceeding.

When the potatoes are cold through and through, remove the plastic wrap
and add the crumbled bacon (reserving 2 tablespoons for garnish), chopped
hard-boiled eggs (if using, like a moron), Hellman's, 1 tablespoon of the
horseradish, and thinly sliced green parts of the green onions (reserving
2 tablespoons for garnish). Gently toss to combine, taste the salad,
adjust with salt, pepper, and additional horseradish (if needed), stir
again to combine, and adjust as necessary. Cover tightly with plastic
wrap or transfer to an airtight container, and refrigerate for at least 2
hours, but preferably overnight before serving. Before serving, stir
well, taste, and adjust with additional dressing if needed. Garnish with
reserved bacon and green onions!

Store leftovers in an airtight container in the refrigerator for up to 3
days.
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