One of the many benefits of FOSS is that users can contribute - even if it's just writing tickets on the issue tracker.
Since it's apparently the 1000th time, I'll put it in your face now.
The answer is "thank you for this feedback".
Noone demands you all sit down and fix anything she wanted, now, for free.
You're being told, in a high-level from the things that will drive away many of the people who are *not* using Qubes.
That doesn't mean you should / need to act now. You should take the opportunity to engange and consider the feedback.
If you sat someone down to write it it'd cost you a few 1000 to get it.
Please don't think I want to single out Alex I'm replying to, this thread is full of this unproductive arrogance and this is just the mail that set me through the roof.
Am Donnerstag, 16. Juni 2016 08:52:09 UTC+2 schrieb Alex:
> On 06/16/2016 07:26 AM, Drew White wrote:
> >
> >
> > On Thursday, 16 June 2016 03:44:00 UTC+10, jkitt wrote:
> >
> > One of the many benefits of FOSS is that users can contribute - even
> > if it's just writing tickets on the issue tracker.
> >
> >
> > Exactly, it's an open thing, but these are things that there are tickets
> > about for some thing.
> > And some things I have notified Qubes-OS of the problem and it's never
> > had a ticket created or been fixed.
> > And some things have had great response and been fixed or had a fix in
> > place for the next release, but not being fixed/patched in that one release.
> The fact that it's open does not mean that they serve everybody like the
> counter of a McDonald's restaurant. It means that anyone can contribute.
Trying to shake up a project that gets stuck on the one end ahead of i.e. coding something that won't work *is* a contribution. It's what a good manager would do, and it comes free.
Giving test feedback on UX level is something that one'd need a UX engineer to do, which is not cheap at all, especially not so if they'd need to rewire menus and understand hypervisor management. It comes free.
Pointing out architectural issues in upgrades that could escalate in the future and listing the factors is priceless, and it comes free.
So maybe try something else than being offended and shooting down the feedback that was given.
There's a few nice options:
- "Yes, some of those issues have given me trouble too"
- "No, to me this has been a rather pain-free thing, it seems I do it differently than you"
- "Can you work with the GUI designer and give the feedback directly? We need the rewrite anyway because <things>"
- "You're right about some of the issues, but - this isn't a bugtracker - can you please make sure there are bugs for *all* of them, and not just some? You know about them now, we have a few 100 more and can't possibly keep an eye on all of this. If you need someone to help you, let us know but please help by doing as much as you can"
- "It seems you're more troubled by the multitude of issues that hurt you, not by individual ones. We don't have the resources to proactively fight things like that, and noone can fix them now. But please understand they are transient and for many of us, it doesn't hurt that much".
Finally also this one:
- "Thank you for writing. I'm sorry to tell you, but what you're listing just isn't important when you consider the project goals, which are already sky-high. If the community demands fixing every single scratch, there will be no project."
Even this would have been better.
- "HAHAHA No"
I'm sickened by the lack of empathy and thinking and you should stop this, for the better of the project.
Florian
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Just to be clear: The Qubes Project has not shot down this feedback in
any way. In fact, no one from the Qubes team has had a chance to
respond to it yet.
I mostly agree.
Drew: Thank you for taking the time to communicate your feedback to
us, and thank you for making the effort to do so in a constructive
way. It is being taken into consideration.
Please understand that our resources (especially our developers' time)
are very limited, so we can't respond to every piece of feedback we
receive, but we value it all and take it all seriously. Please also
understand that the project has its own road map and its own
priorities, which don't always align with what each individual user
thinks the priorities of the project ought to be, even though our
ultimate goal is always to improve the security of our users.
Yes Florian I too am unable to feel empathy either for your post or for Drew one. Being in empathy means sharing feelings. But what I feel is gratefulness for all developers. How can I share grumbles? Too difficult for me. I am sorry. I like proper form and respect even for a bug report. But of course I understand what you mean and you are not wrong either. But no empathy sorry.Fran
I do agree about that qubes manager proposal. I like the manager the way it is, keep it simple. I don't need it fancy. IMO, the less screens and mouse clicks I need to use the less cumbersome and confusing it is.
I also like all the vms shown on one screen, which I always have open on the desktop to see any error or update notifications that might appear. (I never see popups on panel) And also to make it easy for me to click on one if I need to change settings or administer it. So I hope that doesn't change. I definitely don't want to have to use numerous diff tabs and menus just to list vms.
I have that old school 90s mentality. I hate updating drivers unless they are for security patches, or bug fixes directly related to my software. Otherwise I feel I end up with more bugs and vulnerabilities and poorer performance, then otherwise. I feel most of the updated videos drivers are made soley for supporting the latest cards. I have this issue now with the latest ndivida drivers for my 650 ti card. Older drivers have better performance. 340xx vs 362. I also don't update my hardware all the time either...lol If it aint broke I don't fix it.
But if you are saying that you have a newer board that isn't supported well in linux and have critical issues that are only resolved in a later kernel then I completely understand. Eventually newer hardware has to become supported.
Also let me add the latest KDE's are so buggy and unstable its crazy. When comparing all the baremetal distros, debian is the only one that isn't bugged out with my hardware. It seems to be the only sane distro left in linux.
Also let me add the latest KDE's are so buggy and unstable its crazy. When comparing all the baremetal distros, debian is the only one that isn't bugged out with my hardware. It seems to be the only sane distro left in linux.