latest snapshot throws 5082 ERROR_STARTUP_ERROR

[gio...@giordy.it]

Hi,

I tried to install one of the latest snapshots, both on Windows (Java 8 + Tomcat 8.5.11) and Linux (same versions) but when I access the app I get the following error:

5082 ERROR_STARTUP_ERROR (unexpected error instantiating service class 'password.pwm.svc.report.ReportService', cannot load, error: null)

Earlier versions (from 2016) am I missing something?

thanks,

Giordano

[gio...@giordy.it]

Sorry I forgot to add that:
1) this happens right after the initial configuration (connected to Active Directory, remote db on SQL)
2) builds earlier than November 2016 do not have this issue

[Max DiOrio]

Same thing.

2017-02-16T16:20:35Z, FATAL, svc.PwmServiceManager, unexpected error instantiating service class 'password.pwm.svc.report.ReportService', cannot load, error: null

2017-02-16T16:20:35Z, FATAL, pwm.PwmApplication, 5082 ERROR_STARTUP_ERROR (unexpected error instantiating service class 'password.pwm.svc.report.ReportService', cannot load, error: null)

2017-02-16T16:20:35Z, FATAL, http.ContextManager, unexpected error instantiating service class 'password.pwm.svc.report.ReportService', cannot load, error: null

2017-02-16T16:21:13Z, ERROR, filter.RequestInitializationFilter, unable to satisfy incoming request, application is not available

2017-02-16T16:21:14Z, ERROR, resource.ResourceFileServlet, unable to satisfy request using standard mechanism, reverting to raw resource server

2017-02-16T16:21:37Z, ERROR, util.RandomPasswordGenerator, failed random password generation after 790ms after 2000 tries. (errors=2, judgeLevel=44

2017-02-16T16:22:14Z, ERROR, filter.RequestInitializationFilter, unable to satisfy incoming request, application is not available

2017-02-16T16:22:14Z, ERROR, resource.ResourceFileServlet, unable to satisfy request using standard mechanism, reverting to raw resource server

[will...@gmail.com]

On Wednesday, February 15, 2017 at 7:09:38 AM UTC-5, gio...@giordy.it wrote:

We have the same problem as well connected to AD via LDAPS. I have tried Remote DB on SQL, LDAP Integrated, and LocalDB. All have produced the same error.

[mirko...@gmail.com]

Hi!, same issue here after initial configuration:

5082 ERROR_STARTUP_ERROR (unexpected error instantiating service class 'password.pwm.svc.report.ReportService', cannot load, error: null)

2017-02-17T15:32:49.629Z, WARN , http.JspUtility, unable to load pwmRequest object during jsp execution: 5015 ERROR_UNKNOWN (attempt to read PwmSession from HttpSession failed)
2017-02-17T15:32:49.629Z, WARN , http.JspUtility, unable to load pwmRequest object during jsp execution: 5015 ERROR_UNKNOWN (attempt to read PwmSession from HttpSession failed)
2017-02-17T15:32:49.629Z, WARN , http.JspUtility, unable to load pwmRequest object during jsp execution: 5015 ERROR_UNKNOWN (attempt to read PwmSession from HttpSession failed)
2017-02-17T15:32:49.629Z, ERROR, tag.PwmScriptTag, error while processing PwmScriptTag: 5015 ERROR_UNKNOWN (attempt to read PwmSession from HttpSession failed)
2017-02-17T15:32:49.629Z, WARN , http.JspUtility, unable to load pwmRequest object during jsp execution
2017-02-17T15:32:49.723Z, ERROR, tag.JspThrowableHandlerTag, jsp error reference 96097A49DBAB9D3FEEC8695802AF07A701AFCE57 (stacktrace follows)
org.apache.jasper.JasperException: An exception occurred processing JSP page /public/reference/environment.jsp at line 50

Il giorno mercoledì 15 febbraio 2017 13:09:38 UTC+1, gio...@giordy.it ha scritto:

[mirko...@gmail.com]

To me the last working snapshot is of 29 jan 2017

[Jason Rivard]

Today's build should fix this issue.

[Giordano Bianchi]

Hi Jason,

it worked like a charm!

Thanks,

Giordano