No reports (prey 0.5 on android 3.1)
Diego Garcia
missing.
After 3 days, i still haven't received any reports.
I double checked the config, and they are ok.
Also i send 2 sms with the message GO PREY.
The alarm and the warning message for the thief didn't appear on the
tablet.
What's wrong?
Diego
Tom Wood
Personally I would test with ONLY the "Information to Gather" items turned
on. The "Actions to Perform" are more complicated, and can lead to a locked
device if things don't work right.
Tom
What's wrong?
Diego
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Diego Garcia
First I use the pass with FULL caps. So, nothing wrong on my end.
Later I put the tablet as missing from the control panel on prey's web interface.
I'm using INFORMATION TO GATHER, and both options are ON.
Still and after almost 5 days I still doesn't have any report. See the image attached.
Can anyone help me?
Tks
Diego
Drew Reece
Diego Augusto Grunberg Garcia
Yes, I removed the owner's name and the key by editing the picture.
The problem remains. 11 days using the program with 9 marked as missing and no reports at all.
Don't know if the android has a manual activation button.
Any other suggestions?
Drew Reece
Diego Augusto Grunberg Garcia
What happened?
Drew Reece
The thread history is http://groups.google.com/group/prey-security/browse_thread/thread/f6b079a7fda4b9f0
I have seen times when I don't get my messages via email that appear in the history - something to do with the group settings for my account I expect.
New members are moderated so it's possible someone removed the message (accidentally or otherwise). I think moderators will notify authors if the message contains private info or doesn't look like spam.
It could be something else entirely, dig it out of your sent history & resend it if you can.
Drew
On 23 Dec 2011, at 22:42, Diego Augusto Grunberg Garcia wrote:
> I posted a new message and didn't appear on the forum.
>
> What happened?
>
Diego Augusto Grunberg Garcia
My original message was:
"I tried your suggestion and the system generate a report after 2 minutes.
However, could not figure out why I needed to force the "missing status" from the tablet itself.
This is not the best option. Do you have any ideas about what happened?"
Tks
Diego
Drew Reece
[Prey-Security] Prey 0.5.3 (Android) Not Performing Any Actions on Andrioid 4.0 (Verizon Galaxy Nexus)
Diego Augusto Grunberg Garcia
I send the code "GO PREY" or "STOP PREY" to the tablet and the message is delivered (I get the delivery confirmation from the carrier).
However, I still didn't receive reports and the website doesn't change the status from "missing" (or not missing).
I think maybe there's something wrong with the app. Maybe the system can't read the sms received.
Anyone on the group can help?
Drew i will try your suggestion.
Diego Augusto Grunberg Garcia
It's been almost four months since my first post about not receiving reports using Prey on Motorola XOOM.
I even get a message from the team of developers saying they will contact me for additional information, but, so far, nothing.
The problem remains the same.
When I put the missing mode directly on the tablet, the system generates the report; if I do the same on a SMS message or in the website, no reports are generated.
Another issue I detected is when I change the SIM CARD to a different carrier. Prey should take this info to report me about the SIM change (SIM detection mode is enabled).
However, the only thing Prey’s made was crash.
I turn the device on after replace the SIM and the APP crashed over and over. To stop the problem I needed to login on the app and hit the “assign SIM”.
In fact, at this point, Prey’s gives me more problems than solutions.
Carlos Yaconi H.
--
Diego Augusto Grunberg Garcia
I just concluded: Prey DOESN’T WORK.
If the guys who elaborated the app was hoping to compete with “Find my
iPhone” the battle is already lost.
The app from Apple works – simple as that.
I try everything.
During the last 8 months I updated the OS (from android 3.0 to 3.1 and
now 3.2) and the app several times.
Also contacted the support by e-mail (talk to Carlos Yaconi) by Github
(case #253 – still open) and Google Groups.
I even migrate my plan from free to paid subscriber to try the “on
demand connection”. As the help says: “the on demand creates a
persistent connection with the device”. It’s almost 12 hours and the
website says “waiting for connection” and gives me no reports.
I believe the app doesn’t talk with the google push technology.
My device is a market standard (XOOM) and factory original (not
Rooted) so there’s no motive to the Android Market releases an app
useless.
To resume: it’s a crap, and as far I know, doesn’t work.
On Feb 24, 3:20 pm, "Carlos Yaconi H." <cyac...@gmail.com> wrote:
> Hi Diego.
>
> Are you sure you have the latest version of Prey installed on your tablet? If so, please report the crash whenever this happens so we can check what is going on.
>
> Prey had some troubles running in Honeycomb, but problems were solved a while ago.
>
> Best,
> Carlos
>
> --
> Carlos Yaconi H.
>
> On Friday, February 24, 2012 at 7:22 AM, Diego Augusto Grunberg Garcia wrote:
>
>
>
>
>
>
>
>
>
> > It's been almost four months since my first post about not receiving reports using Prey on Motorola XOOM.
>
> > I even get a message from the team of developers saying they will contact me for additional information, but, so far, nothing.
>
> > The problem remains the same.
>
> > When I put the missing mode directly on the tablet, the system generates the report; if I do the same on a SMS message or in the website, no reports are generated.
>
> > Another issue I detected is when I change the SIM CARD to a different carrier. Prey should take this info to report me about the SIM change (SIM detection mode is enabled).
>
> > However, the only thing Prey’s made was crash.
>
> > I turn the device on after replace the SIM and the APP crashed over and over. To stop the problem I needed to login on the app and hit the “assign SIM”.
>
> > In fact, at this point, Prey’s gives me more problems than solutions.
>
> > --
> > ------------
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Drew Reece
It sounds like it is crashing & has no chance to work. I'm sure you have already tied the obvious steps…
Uninstall & reinstall Prey (remove the device from the CP)
Factory reset the device & only install Prey (to be sure it is not some other app conflicting).
If it is the SIM detection crashing the app it won't be running to receive persistent connections for 'on demand mode'.
Drew
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Diego Augusto Grunberg Garcia
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Drew Reece
Use catlog to see if the push message gets to the device when you send the message.
I'm glad it starting to work in some form.
Drew
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>
>
>
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>
>
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Diego Augusto Grunberg Garcia
Will try to find any info on catlog.
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Kevin Monk
recovered from a recent theft.
Go Prey! And thanks for recovering my computers.
Diego Augusto Grunberg Garcia
watching catalog on verbose mode.
There's no record of the sms on the log.
The carrier confirms the delivery, but nothing on the table.
I believe this is why prey don't respond to the distress trigger.
The question is: this is a android limitation?
Diego Augusto Grunberg Garcia
Drew
It isn't an Android limitation, Prey is designed to use this feature.
I don't know enough about the internals to say what is happening to
your messages.
The only thing I can think of is to make sure Prey has admin access
(check in the settings )
Drew
On Mar 31, 3:42 am, Diego Augusto Grunberg Garcia
Diego Augusto Grunberg Garcia
I give prey adm access. That's why the "on demand" connection is
working.
I will give another try on the SMS feature and post here the catlog.
Tks
Diego
Diego Augusto Grunberg Garcia
As I imagined, the system is not working on SMS.
Check the Log and you'll see the "don't support SMS service. Ignored".
That's why the distress code is not working.
Prey should consider to change the system. I must remember the regular
user (no Pro account) will not be able to trigger the track.
Diego
4/2 18:20:02.370 D/RILJ (237): [1556]< QUERY_NETWORK_SELECTION_MODE
{0}
4/2 18:20:02.370 D/GSM (237): Poll ServiceState done: oldSS=[0
home TIM 3G+ 41 72404 72404 HSDPA CSS not supported -1 -1 R oamInd -1
DefRoamInd=-1 EmergOnly=false] newSS=[0 home TIM 3G+ 41 72404 HSDPA
CSS not supported -1 -1 RoamInd=-1 DefRoamInd=-1 EmergOnly=false]
oldGprs=0 newData=0 oldMaxDataCalls=1 mNewMaxDataCalls=1
oldReasonDataDenied=-1 mNewReasonDataDenied=-1 oldType=HSDPA
newType=HSDPA
4/2 18:20:02.370 D/GSM (237): pollStateDone: after updateEONSName,
newSS=0 home TIM 3G+ 41 72404 72404 HSDPA CSS not s uppor ted -1 -1
RoamInd=-1 DefRoamInd=-1 EmergOnly=false eons_changed=false
4/2 18:20:02.800 I/RIL-MX (100): Read Ch0 << 0715~+WAKEUP
4/2 18:20:02.820 I/RIL-MX (100): Read Ch0 << 0716~+WAKEUP
4/2 18:20:02.840 I/RIL-MX (100): Read Ch0 << 0717~+WAKEUP
4/2 18:20:02.860 I/RIL-MX (100): Read Ch0 << 0718~+WAKEUP
4/2 18:20:02.880 I/RIL-MX (100): Read Ch0 << 0719~+WAKEUP
4/2 18:20:02.900 I/RIL-MX (100): tokSmsRsp: dataLen = 83
4/2 18:20:02.900 I/RIL-MX (100): tokSmsRsp: Ch6 << 0720~+GCMT=68
1/9 5,12183E+12 0B814081084404F800002140208191852907C727082A2D6601
4/2 18:20:02.900 D/RILJ (237): [UNSL]< UNSOL_RESPONSE_NEW_SMS
4/2 18:20:02.910 D/GSM (237): SMS SC address: +552181136700
4/2 18:20:02.910 D/GSM (237): SMS SC timestamp: 1333401598000
4/2 18:20:02.910 D/SMS (237): New SMS Message Received
4/2 18:20:02.910 D/GSM (237): Received short message on device
which doesn't support SMS service. Ignored.
4/2 18:20:02.910 D/RILJ (237): [1557]> SMS_ACKNOWLEDGE true 0
4/2 18:20:02.910 I/RIL-MAIN(100): onReq: reqCode = 37, dataLen = 8
4/2 18:20:02.920 I/RIL-MX (100): Ch6 > 1059AT+GCNMA=1
4/2 18:20:02.920 I/RIL-MX (100):
4/2 18:20:02.930 I/RIL-MX (100): tokSmsRsp: dataLen = 14
4/2 18:20:02.930 I/RIL-MX (100): tokSmsRsp: Ch6 << 1059+GCNMA=OK
4/2 18:20:02.930 D/RILJ (237): [1557]< SMS_ACKNOWLEDGE
4/2 18:20:03.520 I/wifi_event_handled(158): 65609
4/2 18:20:03.560 I/RIL-MX (100): Read Ch0 << 0721~
+CREG=1,9,C761,019C31D4,0,0,0,0,0,0
4/2 18:20:03.560 D/RILJ (237): [UNSL]<
UNSOL_RESPONSE_VOICE_NETWORK_STATE_CHANGED
4/2 18:20:03.560 D/RILJ (237): [1558]> OPERATOR
4/2 18:20:03.560 D/RILJ (237): [1559]> DATA_REGISTRATION_STATE
4/2 18:20:03.560 I/RIL-MAIN(100): onReq: reqCode = 22, dataLen = 0
4/2 18:20:03.560 I/RIL-MX (100): Ch0 > 1060AT+COPS?
4/2 18:20:03.560 D/RILJ (237): [1560]> VOICE_REGISTRATION_STATE
4/2 18:20:03.560 I/RIL-MAIN(100): onReq: reqCode = 21, dataLen = 0
4/2 18:20:03.560 D/RILJ (237): [1561]>
QUERY_NETWORK_SELECTION_MODE
4/2 18:20:03.560 I/RIL-MAIN(100): onReq: reqCode = 20, dataLen = 0
4/2 18:20:03.560 I/RIL-MAIN(100): onReq: reqCode = 45, dataLen = 0
4/2 18:20:03.570 I/RIL-MX (100): Read Ch0 << 1060+COPS=0,TIM 3G+
41,,72404
4/2 18:20:03.570 I/RIL-MOD (100): onReqComp: Ch0 process reqCode =
21
4/2 18:20:03.570 I/RIL-MX (100): Ch0 > 1061AT+CGREG?
4/2 18:20:03.570 I/RIL-MX (100):
4/2 18:20:03.570 D/RILJ (237): [1558]< OPERATOR {TIM 3G+ 41, ,
72404}
4/2 18:20:03.580 I/RIL-MX (100): Read Ch0 <<
1061+CGREG=1,9,C761,019C31D4,0
4/2 18:20:03.580 I/RIL-MOD (100): onReqComp: Ch0 process reqCode =
20
4/2 18:20:03.580 I/RIL-MX (100): Ch0 > 1062AT+CREG?