Installing through apt-get on ubuntu 16.04 (LTS) fails with HTTP code 403

[Tom Lord]

Hi all,

I have followed the instructions here: https://www.phusionpassenger.com/library/install/nginx/install/oss/xenial/

However, when running `sudo apt-get update`, I get the following error message:

W: The repository 'https://oss-binaries.phusionpassenger.com/apt/passenger xenial Release' does not have a Release file.
N: Data from such a repository can't be authenticated and is therefore potentially dangerous to use.
N: See apt-secure(8) manpage for repository creation and user configuration details.
E: Failed to fetch https://oss-binaries.phusionpassenger.com/apt/passenger/dists/xenial/main/binary-amd64/Packages  Received HTTP code 403 from proxy after CONNECT
E: Some index files failed to download. They have been ignored, or old ones used instead.

As a result of this, I am left with the standard /etc/nginx/nginx.conf file, without any Passenger additions.

Is there an issue with the repository, is that installation guide outdated, or could I have done something wrong?

Thanks,
Tom.

[Daniel Knoppel]

Repo issues are usually on the client side; the guide is up-to-date.

> Received HTTP code 403 from proxy after CONNECT

Proxy issue?

- Daniel

[Tom Lord]

Hi Daniel,

Thanks for the reply.

Could you please elaborate slightly? I'm very much in the dark here about what might be wrong, or how to begin debugging this...

There doesn't seem to be any proxy configuration on the VM; e.g. `env | grep -i proxy` returns nothing. Also, basic web requests like `curl http://www.google.com` work fine.

Thanks,

[Daniel Knoppel]

The Passenger forum isn't really the place to get help with generic sysadmin things like apt & proxy config. You can try googling, e.g. I got https://www.unixmen.com/45713-2/

You said you followed the install steps, but maybe it's good to check again by sharing the output you get from installation step 1?

- Daniel

[Nick DeSteffen]

I am also having trouble installing Passenger (using https://www.phusionpassenger.com/library/walkthroughs/deploy/ruby/aws/nginx/oss/rubygems_rvm/install_passenger.html).  I am receiving 404s and 403s when installing under JRuby.  I tried installing via a standalone install of JRuby and had no luck, so I decided to install RVM to see if that would resolve it without any luck.  

I looked at the URL and none of the files requested by the installer are present:

https://oss-binaries.phusionpassenger.com/binaries/passenger/by_release/5.0.30/

Here is the console output:

rvmsudo gem install passenger --no-rdoc --no-ri

speed 9600 baud; line = 0;

eol = M-^?; eol2 = M-^?;

-brkint ixany

-echok

Building native extensions.  This could take a while...

x86_64

Attempting to download https://oss-binaries.phusionpassenger.com/binaries/passenger/by_release/5.0.30/rubyext-jruby-2.3.1-java-linux.tar.gz into /usr/local/rvm/gems/jruby-9.1.6.0/gems/passenger-5.0.30/download_cache

curl: (22) The requested URL returned error: 404 Not Found

*** Could not download https://oss-binaries.phusionpassenger.com/binaries/passenger/by_release/5.0.30/rubyext-jruby-2.3.1-java-linux.tar.gz: 

Attempting to download https://s3.amazonaws.com/phusion-passenger/binaries/passenger/by_release/5.0.30/rubyext-jruby-2.3.1-java-linux.tar.gz into /usr/local/rvm/gems/jruby-9.1.6.0/gems/passenger-5.0.30/download_cache

curl: (22) The requested URL returned error: 403 Forbidden

*** Could not download https://s3.amazonaws.com/phusion-passenger/binaries/passenger/by_release/5.0.30/rubyext-jruby-2.3.1-java-linux.tar.gz: 

Attempting to download https://oss-binaries.phusionpassenger.com/binaries/passenger/by_release/5.0.30/nginx-1.10.1--linux.tar.gz into /usr/local/rvm/gems/jruby-9.1.6.0/gems/passenger-5.0.30/download_cache

curl: (22) The requested URL returned error: 404 Not Found

*** Could not download https://oss-binaries.phusionpassenger.com/binaries/passenger/by_release/5.0.30/nginx-1.10.1--linux.tar.gz: 

Attempting to download https://s3.amazonaws.com/phusion-passenger/binaries/passenger/by_release/5.0.30/nginx-1.10.1--linux.tar.gz into /usr/local/rvm/gems/jruby-9.1.6.0/gems/passenger-5.0.30/download_cache

curl: (22) The requested URL returned error: 403 Forbidden

*** Could not download https://s3.amazonaws.com/phusion-passenger/binaries/passenger/by_release/5.0.30/nginx-1.10.1--linux.tar.gz: 

Attempting to download https://oss-binaries.phusionpassenger.com/binaries/passenger/by_release/5.0.30/agent--linux.tar.gz into /usr/local/rvm/gems/jruby-9.1.6.0/gems/passenger-5.0.30/download_cache

curl: (22) The requested URL returned error: 404 Not Found

*** Could not download https://oss-binaries.phusionpassenger.com/binaries/passenger/by_release/5.0.30/agent--linux.tar.gz: 

Attempting to download https://s3.amazonaws.com/phusion-passenger/binaries/passenger/by_release/5.0.30/agent--linux.tar.gz into /usr/local/rvm/gems/jruby-9.1.6.0/gems/passenger-5.0.30/download_cache

curl: (22) The requested URL returned error: 403 Forbidden

*** Could not download https://s3.amazonaws.com/phusion-passenger/binaries/passenger/by_release/5.0.30/agent--linux.tar.gz: 

sh: 1: make: not found

sh: 1: make: not found

ERROR:  Error installing passenger:

ERROR: Failed to build gem native extension.

    current directory: /usr/local/rvm/gems/jruby-9.1.6.0/gems/passenger-5.0.30/src/helper-scripts/download_binaries

/usr/local/rvm/rubies/jruby-9.1.6.0/bin/jruby -r ./siteconf20161118-25596-196wmnp.rb extconf.rb

current directory: /usr/local/rvm/gems/jruby-9.1.6.0/gems/passenger-5.0.30/src/helper-scripts/download_binaries

make "DESTDIR=" clean

current directory: /usr/local/rvm/gems/jruby-9.1.6.0/gems/passenger-5.0.30/src/helper-scripts/download_binaries

make "DESTDIR="

make failed, exit code 127

Gem files will remain installed in /usr/local/rvm/gems/jruby-9.1.6.0/gems/passenger-5.0.30 for inspection.

Results logged to /usr/local/rvm/gems/jruby-9.1.6.0/extensions/universal-java-9/2.3.0/passenger-5.0.30/gem_make.out

[Hongli Lai]

That precompiled files are not available for download is not really a
problem. The actual problem here is the "sh: make: not found". You
need to have Make installed.

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[Nick DeSteffen]

Awesome, thanks for your help.  That took care of installing the gem, however I am now unable to install Nginx.  OS is Ubuntu 16.04.  Any ideas on why the installer can't find the headers for libcurl?

export VERBOSE=1 && rvmsudo passenger-install-nginx-module

```

-L/usr/lib/x86_64-linux-gnu -lcurl

      Found: yes, but there was an error

      Error: libcurl was found, but it isn't usable. Set VERBOSE=1 to see why.

      curl-config location: /usr/bin/curl-config

      Header location: somewhere, not sure where

      Version: 

      Usable: no

```

[Daniel Knoppel]

Can you provide the entire verbose output, not a cutoff version?

- Daniel

[Nick DeSteffen]

Sorry, I just ended up switching to Centos 7 instead of Ubunto 16.04, the problem didn't exist with it.

Thanks,
Nick