If you are a technology marketer, you have no doubt heard that Big data is going to change your life. There is certainly a never-ending supply of opinions in this area. While data is undoubtedly a valuable tool for marketers, is it enough?
The fact of the matter is, data is only as good as where it comes from and how it is being used (and for that matter, who is using it). Data that is collected only to sit in a repository or to be sorted in an endless array of spreadsheets is essentially meaningless to your organization. In order to truly create value and advantage for your business, you must transform this data into intelligence.
As a marketer, any program, message, strategy, or tactic can be made or broken by two little words: so what. In other words, it is not what you are delivering, but why anyone should care about what you are delivering. When it comes to understanding the simple difference between data and intelligence, one of my colleagues at TechTarget, Andy Briney, put it best: data is the “what”, but intelligence is the “so what”. Data = facts. Intelligence = relevance and is what fundamentally makes data actionable for your marketing and sales teams. Intelligence relies on monitoring specific data sources and streams to create a holistic view of your customers to anticipate their needs and inform your marketing and sales strategies.
Here are a few things technology marketers must consider before getting started: