Using WebViewer 2.2.0 on a doc with mix of page orientations prints out blank landscape pages

Alex

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Jun 14, 2016, 12:58:48 PM6/14/16

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Using WebViewer 2.2.0 on a document with a mix of page orientations, starting with portrait page followed by a landscape page, when printing the document the landscape page comes out blank. Is this a known issue? Is a workaround available?
Thanks.

Matt Parizeau

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Jun 15, 2016, 3:51:33 PM6/15/16

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Hi Alex,

I'm having trouble reproducing the issue. Do you have any sample documents you could attach that have this problem as maybe it's something specific to the document.

Thanks,

Matt Parizeau

Software Developer

PDFTron Systems Inc.

Alex Whyte

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Jun 20, 2016, 1:07:49 PM6/20/16

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Hi Matt

I have attached two files. One.pdf is the PDF used to create the XOD file and two.XOD the conversion result.

Thanks

Alex

one.pdf

two.XOD

Matt Parizeau

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Jun 21, 2016, 9:01:05 PM6/21/16

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Hi Alex,

Thanks for the document, we were able to reproduce the issue. Can you try replacing your lib/html5/BaseReaderControl.js file with the one I've attached here as it should fix the issue.

Matt Parizeau

Software Developer

PDFTron Systems Inc.

BaseReaderControl.js

Alex Whyte

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Jun 22, 2016, 1:04:31 PM6/22/16

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Hi Matt

Thanks for the code update - it has fixed the printing error.

Alex

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