WebViewer not rastering PDF Documents in some versions of Internet Explorer 11 ?
170 views
Skip to first unread message
prakhar jaiswal
May 27, 2016, 12:52:08 PM5/27/16
to PDFTron WebViewer
Hi,
It seems that the WebViewer is not rendering the PDF (seems to download though) on updated versions of IE 11 (PFA screenshot for exact versions against which we tested).
It can easily be replicated on sample pages as well.
- Make sure IE 11 is updated to version range as I have shared in the screenshot.
It seems that the WebViewer is not rendering the PDF (seems to download though) on updated versions of IE 11 (PFA screenshot for exact versions against which we tested).
It can easily be replicated on sample pages as well.
- Make sure IE 11 is updated to version range as I have shared in the screenshot.
- Open IE 11 and goto https://www.pdftron.com/webviewer/showcase/ and try uploading a pdf to browser by going to 'your files' tab on the left
- Or we can browse to https://www.pdftron.com/webviewer/demo/samples.html and select 'samples with' to PDF (selects XOD by default) and try opening any sample down below
The XOD formats does correct rendering on the specified versions of IE 11 but, PDF format files.
Off note: We also tested on third less updated version of IE (screenshot attached) which seems to be rendering the PDF formats correctly.
Any leads on what is going wrong with this?
The XOD formats does correct rendering on the specified versions of IE 11 but, PDF format files.
Off note: We also tested on third less updated version of IE (screenshot attached) which seems to be rendering the PDF formats correctly.
Any leads on what is going wrong with this?
Anatoly Kudrevatukh
May 27, 2016, 5:20:36 PM5/27/16
to PDFTron WebViewer
Hello,
Unfortunately I don't see described behavior with the latest version of IE installed on my PC (see attachment)
Could you include screenshots of console and the screen with incorrect behavior and PDF files you have used for testing?
Thanks
prakhar jaiswal
Jun 7, 2016, 12:27:43 PM6/7/16
to PDFTron WebViewer
Hi Antony,
Sharing the screenshots (PFA). Also shared screenshot for IE 9.
Please note that this problem is happening particularly for PDF files. You would explicitly need to choose PDF from the samples page on this url https://www.pdftron.com/webviewer/demo/samples.html
Sharing the screenshots (PFA). Also shared screenshot for IE 9.
Please note that this problem is happening particularly for PDF files. You would explicitly need to choose PDF from the samples page on this url https://www.pdftron.com/webviewer/demo/samples.html
Matt Parizeau
Jun 10, 2016, 12:37:52 PM6/10/16
to PDFTron WebViewer
Hi Prakhar,
PDFNetJS only supports IE10 and up which is why IE9 isn't working for you. For the IE11 issue we're having trouble accessing a copy of IE11 with that version. We've tried the Windows 7 and Windows 8.1 VMs here https://developer.microsoft.com/en-us/microsoft-edge/tools/vms/windows/ but they seem to be of earlier versions. Do you know where I could find a VM with that version of IE or if there's another way you know to access it.
Matt Parizeau
Software Developer
PDFTron Systems Inc.
Subin Varghese
Jun 15, 2016, 12:35:46 PM6/15/16
to PDFTron WebViewer
Hi,
We haven't been able to get a VM snapshot with a newer version of IE11 which has this problem. will try today as well on this.
Subin
We haven't been able to get a VM snapshot with a newer version of IE11 which has this problem. will try today as well on this.
Subin
Tref Gare
Oct 6, 2016, 9:30:55 PM10/6/16
to PDFTron WebViewer
VM which illustrates the issue has now been created and sent to PDFTron support
Versions of IE11 which we've identified so far that display the issue
11.0.9600.18426
11.0.9600.18439
11.0.9600.18376IS
Versions of IE11 which we've identified so far that display the issue
11.0.9600.18439
11.0.9600.18376IS
11.0.9600.18230 :
Tref Gare
Tref Gare
Aconex
Reply all
Reply to author
Forward
0 new messages